This location was terribly dirty for 4pm on a Sunday. Every table was full so we sat at the high top area, which was also dirty and covered in food. The service was quick and the food was surprisingly hot and fresh. The trash cans were both overflowing so I just left our tray close to the can by the door. read more

I was a little disappointed. The taste of their food is lacking something. We ordered take out and I had Kung Pao Chicken, one of my favorites. It was not bad but a far cry from what it used to be, I also had a Spring roll which had very little taste and was very greasy. The fried rice that came with the bowl was good. read more

There is always a long line at this location but they always give god servings. They don't always have what's pictured on their menu so I always have to adjust my order to what they have ready and available. I haven't dined it but I appreciate that they have a drive thru. Staff is friendly and they never forget the soy sauce. read more

Panda Express - Big portions - Fast Food Near Me - Tucson, Arizona

They have illiterate and belligerent workers who don't know how to take and serve an order. I can see WHY they're fast food workers, even so that doesn't make it fair to people who spend their money here. It honestly makes me want to stop eating at this establishment entirely because of the lack of care and idiocy this crew of workers have shown. This is specifically for the crew working on 08/14/2025 at around 4:30pm read more

Portions are to small and a guy named Xavier was super rude. Kept ignoring us when we ask for something. Super uncomfortable

Don't get the orange chicken. I don't know what panda did but it's not the same, also just a bunch of little pieces of breading not even chicken. Texture is like dry chunks of sawdust. Absolutely garbage it's no wonder they're 1 star. read more

Panda Express - Build Your Own Plate - 1 Full Side - Fast Food Near Me - Tucson, Arizona

Okay I was going to go for a one-star this time but I just have to say I know they are busy. I do appreciate that the staff are working hard and it seemed like they were more people but it seemed more busy than usual tonight. But, my order was taken by somebody else and it took me about 5 minutes to get somebody's attention to try and get my issue addressed. When I finally got ahold of somebody to come and look at the issue all of a sudden they started quizzing me if I had somebody else come and pick up my takeout order. and when I said strongly know I was the only one out they still looked at me and asked, "Are you sure?" By the time they had started remaking my meal, another customer came in with my meal that they had accidentally taken. There were no apologies and I felt like they had no care. My main reason for not one starring that place is that they are very busy and the drive-thru line was out into the other parking lots and the line inside was real long. the poor guy at the register was barely keeping up with anything and it took a while before they got somebody else on a register. The other reason I didn't one star this time was because part of it is my fault for trying to do an order here after so many issues. In addition, the food still is presented as it is at other places and I had no problems with its quality. Ironically as I posted my check in I became the Duke of the place. Ugh. read more

Panda Express - panda distance please. - Fast Food Near Me - Tucson, Arizona

I went in on a Sunday evening, what looked like rush hour (drive through was packed, so I figured going in would be easier). I wasn't greeted upon entering, I walk up to the counter, a young man is waiting ahead of me in line. He waits 10 minutes before being asked what he would like. About 15 to 20 workers are behind the counter scurrying around each other, making orders for I'm assuming the drive through. another 10 minutes goes by and finally I'm asked what I would like. I say my full order (four bowls) i walk to the register as she's finishing up the second one. I wait 5 minutes in front of the cashier, someone comes to finalize my order. Only two of my bowls are there, I say it was four bowls, proceeded to say what was missing. A worker over hears, goes to look for my other bowls, comes back and makes a stupid face at the cashier. Says "just ring up the two bowls" and the cashier does. Had the audacity to asked for me to donate, knowing its backdoor fundraising, and with half of my order I said "No". But I would've if they got my damn order right. Keep in mind this IS NOT THE FIRST TIME THEY MESSED UP MY ORDER. IF YOU ARE GOING TO PRIORITIZE THE DRIVE THU THEN CLOSE THE WALK IN SERVICE. read more

If I could leave a 0 I would Lizeth and Vivian were total bi**h's gave me and my friends attitude the whole time when we were nothing but nice we tried to be overly nice to them to try and change their attitude or moods did not help complained when I asked for no side on my plate didn't want it didn't wanna waste it and I asked for fresh spring rolls she rolled her eyes at me and said "fine" read more

after a long day at work stopped by for a dinner meal. and the portions where so disappointing I thru my plate away the beef and broccoli I ordered wasnt even considered beef and broccoli all I I got was 3 pieces of broccoli and one piece of meat . also was given only 3 pieces of chicken . HR department needs to send undercover boss there . seems like they don't refill the entrees like there suppose to be. read more

Panda Express - Disappointed!!! Suppose to be super greens and fried rice and beef and broccoli with teriyaki chicken - Fast Food Near Me - Tucson, Arizona

I paid $8.50 for a bowl with chicken and green beans on top of Chow Mein. Evidently people are thinking that yucca soba noodles are chow mein. They are not chow mein is made with either bamboo or soy sprouts with vegetables, such as bok choy, water, chestnut onions, and peppers. What I got was $.50 worth of boiled yuca, soba noodles covered with green beans it was very hard to find any chicken. read more

After a long day of errands we thought we'd stop here for a quick meal because it's in the shopping center. Ordered the bigger plate asked for fried rice ,orange chicken, teriyaki chicken, and Beijing beef. They didn't ask if this was to-go, so I guess we're eating inside now. Then when I received the food it was all chow mein, no worries they gave us a free side of fried rice when we brought it up. But the next morning I was throwing up all day with an intense headache, that was the only thing I ate to that point so it's pretty clear that this location gave me food poisoning, avoid unless you like salmonella. read more

Portions and quality have really gone down, but prices keep going up! $8.20 for a panda bowl that's barely 1/2 full. I remember when the bowls were $6 and servings were heaping! So disappointing. The chicken was fatty and chewy. We had to spit most of it out. Gross. read more

Panda Express - Fast Food Near Me - Tucson, Arizona

They ruined my order and were in a rush to close early, I literally only got this when I clearly ordered other things. I was charged $$ extra for this? This is disgusting and disappointing. The chicken was left over bread crumbs basically... I didn't get my order at all in this. I'm missing my chow mein, Teriyaki chicken and more... EVEN UTENSILS AND A WHOLE BOWL.. read more

Panda Express - Fast Food Near Me - Tucson, Arizona

Y'all suck Fr asked for broccoli beef and they just gave me broccoli with two pieces of beef read more

Panda Express - This what you guys call broccoli beef ?? Shit looks like broccoli with no beef. Y'all really lazy you guys couldn't cook another batch - Fast Food Near Me - Tucson, Arizona

Came through the drive thru today and after waiting 20 minutes in line our honey walnut shrimp came half burned and zero flavoring. Whoever was cooking obviously never added the sauce to the shrimp! I tried calling the restaurant to rectify our situation, but nobody answers. Id love for a manager to help change our opinion of this place. Btw incase anyone is wondering, the shrimp without the sauce and flavors is GROSS! read more

Panda Express - As you can clearly see, someone forgot to add the sauce to the honey walnut shrimp. - Fast Food Near Me - Tucson, Arizona

This Panda Express used to be very good, the food was always fresh and hot. I went tonight and ordered 3 plates and a bowl. My daughter likes their teriyaki chicken but the chicken was burnt to a crisp, my orange chicken was burnt as well and the super greens were very old and to bad to eat. Big waste of time and money. Will not be going to this place again. read more

This place was a Major Disappointment and like a Goon I keep going back since close to home. My favorite and Best Location on Silverbell and will now make the drive, Especially after the Last Visit! Making us wait outside when they reopened, no organization, order wrong AGAIN, Spent $96 and kept saying make sure I get Sauce packets and extra. When order brought to the door, No Sauces! With Attitude the Employee responded it will be a minute and didn't return until bringing next order to door 8min later and gave 6 sauce packets. Six Soy Sauce and no Hot Sauce and WAIT I was given 15 Mustard that we never eat and they forgot the Fried Rice? You Guys have LOST Me & Our Family Forever... read more

They don't listen to customers orders! They give you what they want and always leaves you short! When you want to order an item they never have it! Staff super rude! read more

They never have nothing make us wait in a line for an hour and to find out they have nothing the food servicing is really I stop eating panda because every time we go there's always something that pops up read more

I love Panda Express but would give -0 stars for this location if I could. Employees are often rude and unprofessional. Not the first bad experience we've had at this location but this time was the last time. It's 10:45 am, this location opens at 10am on Saturday. I pull up at the drive through start to order and am told that they are not taking orders because the registers haven't been turned on by the manager and can't serve customers without them. There's no excuse for something like that. read more

I'll try to make this as brief as possible. Overall this location is a hit or miss on the taste of the food as well as the wait time for both inside ordering and drive thru ordering. This is the only reason for the 2 stars. In regards to a separate occasion: my dad who is about 78 years old stopped by and ordered inside. He speaks Español but that should not have been an issue because yes 9 times out of 10 there is more than 1 assistant who speaks Español at this location. He came home with HALF FILLED panda bowls (only 1 side not 2). I asked him why he ordered this. He said he wanted a side of fried rice, a side of chow mein, and a side of orange chicken separate from 2 additional complete bowls. The problem was the fact that he ordered the sides in a bowl and the assistant did not bother to explain en Español that there is a cheaper option to order these sides. Yes, they charged him the full amount of a regular panda bowl. I did not go back because he had thrown out his receipt. I don't trust drive thru ordering either. Half the time you will receive an incorrect side or entree. If I am not personally watching them scoop my food into the trays or bowls, I would not order from here. My dad will definitely not be returning. read more

Ordered from the drive thru and my two plates were tipped over. They didn't pack our food correctly. But I totally understand that it's a fast food place! One of my orders were double orange chicken and I am not kidding one bit there was about 6 pieces of orange chicken. I am not even mad, I am just super disappointed. read more

Food was good. The service was really good. The dining room, just ok. We asked them to make a couple new dishes and they were happy to help. read more

This place is horrible the management is really bad ordered some food through drive-through it was wrong it was gross the chicken was hard to the eggroll was burnt called right away once we got home we were told to go in that they would reimburse us our money took the receipt told him the person I spoke to show them the information on my phone showing that I had called ahead pictures the manager was so stupid she was unwilling to help me even after she checked the cameras. I'm trying to call some type of corporate the number she gave me to the boss is incorrect it's a number that is disconnected so that just goes to show how shady this places you guys take your business somewhere else I will never eat at panda again because of them!!!!! Ever! She gave me a name Omar Espino The number is disconnected I googled the name the only thing that pops up is some fraudulent charges from 2008 with that name from Panda Express. read more

Every time I come to this location they are always out of something and the wait time is outrageous for the few people they have in line. They are extremely unorganized. The worst customer service Panda location. read more

I went through the drive thru and waited about 20 minutes before I was able to order. (For some reason they were allowing one car to order at a time). It happens at this location all the time so I wasn't super bothered. Anyways I order 2 bowls and a kids meal. Pay and leave. I get home and notice that they didn't snap the lids on any of the food correctly... all of the food spilled into the bag! And the bowls and kids meal box was sideways... I had my son in the car so I know it wasn't my driving. I called to talk to the manager and she had a nerve to have an attitude and say "what do you want me to do?" I'll never ever go back. Change management and teach employees to handle food with care. If they don't care about putting lids on containers, I can imagine the other stuff they don't care about... read more

This probably the worst Panda Express I've gone to. If I could take away a star from their rating I would. I've gone to the location a couple times and EVERY TIME their service and food sucks. Not only did they mess up all three of my orders the "manager" Patricia, fail to at least listen to my complaint. I got my orders to go so there wasn't very much I could do after I got home. Keep in mind I wasn't asking for a refund or new plates, I simply want to make them aware of their mistakes. Here's what I ordered: 1st plate- broccoli and beef, sesame chicken and fried rice 2nd plate- half fried rice, half white rice and mixed veggies only teriyaki sauce on the side 3rd plate- kids meal chicken teriyaki, half fried rice and half mixed veggie with a lemonade What I got: 1st plate: orange chicken, sesame chicken and fried rice 2nd plate- half friend rice half chow mein and mixed veggies 3rd plate- chicken teriyaki, half chow mein and half fried rice; no sauce at all for teriyaki, lemonade was more like water with a hint of lemon When I spoke with the manager she argued that the teriyaki sauce for the TERIYAKI CHICKEN was only given on request, I should tasted the lemonade before driving off, and that she was not going to compensate for their mistakes. I didn't want to be compensated. The food sucked anyway.I just wanted to let them know the change their lemonade! Instead I got attitude and was told it was my fault they serviced me the wrong food. read more

This Panda Express is big and has nice decor. There is nice big wood table for large group. Lots is seating and two big screen tvs.

Disappointed, went through the drive thru today. The quality of food here has dropped tremendously. The chow mein tasted burned, and when we asked for orange chicken as a side, they served us only grilled onions as a side lol not exaggerating but really just onions as a side. This place is the closest Panda Express to us with a drive thru, sucks that the quality has decreased so much over the years. read more

Horrible drive thru and lack of customer service. We waited for 20 minutes, then told to wait when I reach order speaker. I said "hello"after waiting another 5 minutes, girl answered rudely, Wait! We're busy. A guy answered, I placed order. Our chow mien was under cooked (possibly intentional), wrong order and dr pepper was watered down. I asked for girls name" Kiara" came to the window with an attitude. I raised my voice, hello - customer service! if you cant handle it quit but customer service is first. She wrote me a phone number, manager was not there - called it, she sounded like she was sleeping. Spoke Spanish only, I explained my complaint. No reaction. I sent her photos to her cell phone - no acknowledgement. read more

Placed an online order and arrived at time that it said my order would be ready. Got there and the order was not ready, still has to wait another 10 minutes. The manager was the one I interacted with and she was rude. Acted as though my order was an inconvenience read more

Great Panda Express! Best decor I've seen anywhere, excellent service, and the delicious food we've come to expect from Panda. The line was almost out the door, but this location is so competent! They had a full team working in the front as well as in the back kitchen, so had no trouble keeping everyone happily moving. When in Tucson, we know where to go now! read more

Horrible service. Our plates had very little food. We asked the drive thru associate for soy sauce and chilli sauce and she closed the window in mid question. Opened the window handed them over and didn't even say thank you. It feels like it's an inconvenience that they have to do their job. Hire people who want to work. Never going back. Never recommending. read more

I asked for a sweet tea and the person on the speaker was trying to be right about it being "Black sweet tea" and was very rude about and after i ordered that she said " is that all?" Making me feel rushed and unwanted. So I canceled the order and took my business elsewhere! Never coming back. read more

I've never had an issue with this location until now. I went through the drive thru and ordered 3 entrees. After getting home my husband and I began to chow down on our food. I always look at my food before each bite and I'm glad I do otherwise I would never have noticed the long nasty hair wrapped in my food. It is definitely not my hair because I have black hair. The hair in my food was light brown. Let's just say this ruined my appetite and I will never come back here again! Disgusting! read more

Panda Express - Fast Food Near Me - Tucson, Arizona

Panda Express is hands down my favorite fast food restaurant. I've never had a bad experience with Panda before. I decided to go through drive thru just to switch it up but that was a mistake. As we drove up, the worker said the usual but then she went silence for a couple minutes. She came back and apologized but went silent once again. We ordered our food and she never repeated the order back. We drove up to the window and the lady mumbled the price. She gave us the food in a bag but here's the catch, I ordered two bowls and she gave me one. They did only charge me for one and the first worker didn't say the cost and the other simply mumbled. She closed the window and we drove off. Not surprised that they have two stars :p read more

Panda Express used to be a good place to get great food. Today we got Very small portions and a big price food wasn't good just below average teriyaki chicken had no teriyaki. I won't go back. read more

Placed an order online 45 minutes before I arrived. I scheduled the pickup for 6 pm. My mother in law was going to pick it up. She was told that's they never got our order. Panda had already taken the money out. I sent her the order number and they still refused to help her. The person at the front told her to get to the back of the line and someone will help her when they have time. I called Panda the young woman that answering the phone was rude the whole conversation. She told me that they never got it then when she found the order she claimed that it did come through but because they are busy they lost it. Then she lied to me over the phone saying she was working on the order right now. 20 minutes after the phone call my mother in law was finally getting told they were working on it. I understand that places get busy but to be rude and lie to me they have lost my business from now on. If your staff was busy all you had to say was we are sorry we lost the ticket but we got you I would have been fine. But to lie to me and treat my mother in law with such disrespect that I cannot stand. I like Panda but I am done now. read more

If you are looking for "fast" fast food....ugh...this is not it! It took 10 minutes to even order our food. Speed does not seem to be their thing. We ordered 2 bowls with orange chicken.....their speciality, right? It still took another 5 minutes to get it! I am not sure they are doing things the most effective way or what....but if you are in a hurry, go elsewhere. The food tastes just like any other Panda, so you get what you expect! read more