The drive-thru line was long when I went, but the line went pretty quick. The girl who was at the window was nice and friendly. You can also round up your change to donate to Phoenix Children's which is also great. The food is good, for Panda Express; I don't have high expectations for a fast food place. read more

Panda Express - 6 PM in the evening, busy drive-thru lines. - Chinese Near Me - Show Low, Arizona

Rude Staff. Dirty establishment. Something as little as "Salt and Pepper Packets" they don't have, and they look at you like they have no idea why you would want a little salt and pepper. Rarely a clean table. Pandas in the valley taste sooo much better. read more

This Panda Express location was very underwhelming. I don't expect amazing service at fast food places but the staff didn't give a damn about anyone coming in. My order was messed up twice and I didn't even get a "I'm sorry", "our bad", nothing at all. I know it's minimum wage guys but wouldn't kill you if the staff smiled a bit more. read more

Aweful! We have a large family and everyone loves Panda. Unfortunately the serve and quality of the employees have drastically gone down hill. 1. I called in to try to place my order. I was placed on hold 3 times, mid order! This is understandable if only she has said something before she put me on hold. I ended up hanging up causing my husband another 20 min of waiting to come home in a storm. 2. We ordered the family feast with a large egg roll side. When we got it home and started to dig in, there was no sweet and sour sauce. Not a big deal but my husband asked 3 times for sauce and to assure there was sauce! 3. Our noodles were beyond tasteless, the sweet fire chicken had some random meat mixed in with it. You maybe the only panda up here, but I would have guessed standards would be upheld in every store. Disappointing read more

Mary was great she was very helpful and answered all my questions the restaurant was very clean and the food was great highly recommend

Good restaurant just people need to learn to not put the trash right next to where you're eating while you're sitting there eating read more

Panda Express - Chinese Near Me - Show Low, Arizona

So I was at home craving me some teriyaki chicken and orange chicken so I decided to go to The Show Low Panda. Let's just say that for how late it was, it was probably the best experience I've had ever! I pulled up around 8pm on 12-6-20 and Kay had greeted me at the drive through. Let me tell you, she was super nice and sweet! She didn't rush me at all and just judging from the tone of voice, (couldn't see her face because of the masks) she serviced me with a smile! She definitely impressed both myself and my wife! Great job you guys and keep up the hard work! read more

I give up! Every few months we give Panda another try because our options are limited up here. Frequently out of items (including white rice!) service is slow, orders wrong and rude staff. Never again. read more

Long, long wait times. They are frequently out of menu items. Food quality is ok, but I only come here when I'm really craving it and have time to spare. read more

When this first opened it was clean and efficient. As of late it has slipped. They also can be quite inconsistent in portion sizes-one day you get a generous portion-the next time a few morsels. read more

Good food when you don't have time to cook. Would go there again. Also fast services and nice and clean.

Absolutely trash. Worst Panda Express experience I've ever had. I love panda and have it all the time, but this was the worst one I've ever been to. First of all they were not nice or welcoming. Secondly they have no soft drinks because they ran out of co2. And the food was terrible. The chow mein was dry and tasted like chemicals and the chicken was stale and cold. I tried to get them to remake it but they were rude but eventually they did. The remake was not any better. Terrible experience. read more

Went through drive through and of course you can't see the food being put in the bowl. Ordered the new steak and shrimp. Got mostly veggies and a few tough pieces of steak. The worst part is I got one shrimp. I could have gotten that by going in and asking to taste. read more

When I, the customer, have to call the store while I'm in line at the drive thru because the line hasn't budged in 10min and when I call and ask what is going on they say 'oh it's closed'. Would have been nice to know that 10min ago and who knows how long the other customers were waiting. My boyfriend went up to their cars and let them know because when I told the guy he needs to 'let the customers know' they were closed he didn't come fast out the building like you think he would do, no, we waited a bit to see if he would before we told the other customers. Bad customer service right there. Food is usually good, so it gets 3 stars, 1 star for customer service read more

Waited for over 25 minutes for our food. When we ordered they said it would be 5 minutes for the fried rice and the sweet fire chicken breast. Once they got the fried rice cook they realized they never started the sweet fire chicken breast. So all our other food sat there in the container until this was done and got cold. read more

I was second in line after the lady I held the door for, they served her but didn't come back to me, after five minutes a couple with their kids walked in and received service by the same employee that served the lady in front of me, the employee skipped right over me. I will not be back, all customers should be treated equal, I waited patiently just to get skipped... I did let corporate know and honestly hope the area manager reviews the footage. read more

We walked into this Panda Express just minutes BEFORE the normal lunch rush, when you would expect the food pans to be full and waiting. The young man who served us was very nice, but most of the food pans were almost EMPTY, so when I ordered a 2-entree meal, I received the dregs and scrapings of the pan. For example, one of my entrees was the Honey Walnut Shrimp, and the server gave me the last 4 shrimp in the pan. Yep, 4 shrimp for almost $8! The breading on the shrimp was yucky & soggy and there wasn't a single walnut left in the pan to give me!! It was terrible, especially considering how COSTLY that entree is!! They should've renamed it SOGGY NO-WALNUTS SHRIMP! I felt very cheated! The shrimp tasted like something they'd scraped off the floor! We also had to wait 5 minutes extra for our cream cheese rangoons because, you guessed it, the pan was EMPTY. At least, because we had to wait, the rangoons were hot and fresh, unlike the rest of the food. Since our food was this crappy, and the pans mostly empty, I wonder what happened to the folks who came DURING the lunch rush. Did they turn around and walk out? I wouldn't have blamed them! I don't know if we'll go back to this particular Panda Express in Show Low, AZ. It's not very good, and the food is soggy and tasteless. The servers were great, and it isn't their fault that the food pans aren't restocked very often. You could tell that they were frustrated too with the laziness of the cooks. I could hear them call out for the pans to be refilled, and the cooks laughed at them and mocked them (in front of the customers!!), then took their sweet time refilling the pans. Seeing what those poor servers were going through with those nasty cooks made me very angry. This Panda Express is very badly managed! I highly doubt we'll ever go to this one again. read more

Placed order and was told to pull around that they would bring it out. Waited for 20 minutes, nothing! Finally called and they had forgot the order. Said they prepare it and bring it out. No apology, no offer to do something for their incompetence. Finally brought food and acted like they were doing me a favor. Last time I will ever go to Panda Express in Show Low! Absolutely pathetic customer service!! Do not waste your time! read more

Worst wait I've ever had at a Panda...20 min later for teriyaki chicken!? Only 5 other tables here!

Wait staff poor front for guest Food to long in steam table tasted old chewy Never ever again done read more

This place maintains poor quality. Still frequently out of teriyaki chicken. I have not returned at all, but my poor husband still has high hopes that this place will have the routine quality that he can find elsewhere. And consistently disappointed. read more

Why do they always screw you in the drive thru? I asked for little rice.... more than half my plate was rice!! I asked for green beans with chicken and I got a tiny box. Second entree orange chicken. ( did that right) third??? Nothing...I got nothing!!! They suck!!! Next time I'll go somewhere else. read more

WOW!!! This place is going down hill FAST!!! Omg they are such a stain on an otherwise good brand. Management just doesn't care here and it shows!!! Holy crap!! read more

This is by far the worst experience I have ever had with Panda Express, today we decided to come here for lunch. My husband got the Kung Poa chicken, which he has had before on several occasions. Today it was beyond hot, the hottest I have ever tasted and him told. He couldn't eat it. We headed back to the store to get it replaced with some orange chicken. We went they the drive thru and the manager told us she could only give us a small chicken instead of replacing the bowl. We argued that it was way to hot to eat and she said as a one time courtesy she would make a new bowl. This manager just scraped the king poa chicken into the trash, left the noodles, put the lid back on and gave us the bowl with noodles and a side of chicken, rudely gave it back and gave a very salty thank you. We took it back inside and got a refund. Management here is crap! They clearly don't care at all about their customer. I will tell everyone I know to never come here, Jovana shouldn't be a manager read more

Portions have recently shrunk! Not a tremendous value for portion or food quality. Poor service, orders consistently messed up in drive thru. Service is not Express! They don't answer their phones! Reason I am posting this. They ask you if you want Soy sauce. I answer YES and they do not put it in with order. To top it off...the fortune cookies frequently have no fortune inside! read more

This was/is the best place for Chinese food in the White Mountains. That being said this is to Chinese food as Taco Bell is to Mexican food. Obligatory joke of no cats hanging around does not apply here. Getting a meal in the drive thru might not happen though. Saturday night 7pm I am offered 9 spiced chilled bohemian turtle testicles, or something like that. No, I would like a family feast. Then I'm told ok but we might not have enough cooked to fill it, we're out if brown rice, teriyaki chicken, etc. but we have plenty of 13 spice shrimp tail chicken breast... meanwhile I'm waiting in line and look a squirrel! read more

The Show Low location did not honor our school fundraiser. They went qs far as to take the fliers from the customers so we wouldn't get credit. We announced it at school, the radio and even TV. DO NOT EAT HERE. read more

I Eat at Pandas across country and never leave hungry. Stopped in Sho Lo and very disappointed. Small portions of all and is being weighed at end. Don't know what is going on with the scale thing but hope it is not way forward for all locations. Respectable portions is why we go there! Pinch pennies and lose dollars$$$ and my business read more

Very disappointed. The rice was under cooked & crunchy. My colleague visited another time after my visit and agreed with my critique.

Zero stars if I could! I had an online pick up, I walked into the store, stood at the pick up spot and all employees looked at me. No acknowledgement at all, I understand if your job technically is to cook or to stay in the drive through but there was two girls at the counter slowly making food and talking that could have acknowledged me or said so sorry, will help as soon as we can! Isaw what i was pretty sure was my order on the counter...but The drive through was busy so I tried to give them some time. After 5 minutes I spoke up, the girl was very rude, acted like I was rude for asking for my order, After I looked in my bag to see I didn't have the sauce I asked for, I asked for help. Not one employee answered me. Finally I was greeted with such a terrible attitude. Will not be giving this location any business after This encounter. I understand Covid has made it hard on employees and businesses but it does not give employees a right to be rude to customers especially when I was patiently waiting even after being deliberately ignored. read more

Went here a couple of weeks ago, the staff was nice but got really sick from the food...

We just had the Taiwan orange chicken and honey walnut shrimp. It was awesome. For a quick place it was fresh and tasty. Clean inside.

The food here is typically ok when they have it. It always seems that they are temporarily out of the one thing you are craving. The staff members are friendly and courteous and they do a good job keeping the place clean. My kids think they need to serve more in the kids meal. read more

Yelp I've been to Panda Express before and it's pretty good for fast Chinese food. I love the fresh veggies and the variety of options. I don't care for their chicken egg roll. It tastes like something I can get in the frozen section of the supermarket. My friend was a skeptic, but the only other Chinese option in town is a buffet. We ordered medium entrees of kung pao chicken, chicken and string beans, a medium fried rice. We sat at a table and ate out of the cartons, pretending we were in a Seinfeld episode. Too bad we weren't offered plates when we said it was For Here. My friend really liked it. She even checked to see if they sell their sauces in the supermarket. So yes, we will be back. And this time I will ask for plates. read more

The staff was rude and the chow mein was stringy and old. You could tell the it had sat out for several hours. I have had some pretty good Panda Express before but this place was a major disappointment. They were out of Beijing beef but when we asked what it was they neglected us to tell us they didn't even have it! Why describe it if you don't have it? They then got defensive and rude when we asked why they described it in the first place if they didn't even have it. Would not recommend. read more

Came here a few times when they first opened. Everything was fresh and perfect, even with long drive thru lines it moved along smoothly. But the last time they gave us 2 completely wrong meals and forgot the egg rolls, and have been out of our favorite chicken for over a week. Food tastes great and fresh every time though, and we definitely be back. read more

Panda Express - Just got home with my drive thru order. Chow mein is great but my "teriyaki" chicken was burnt :( - Chinese Near Me - Show Low, Arizona

Worst service ever at the drive through. The lady at the drive through asked after every item we ordered, if there is anything else. I have worked fast food and last I checked you are trying to sell more items not be annoyed at someone who had a 5 person order. She had no name tag, but had dark hair with glasses. We overheard her talking about us through the window because we asked for sweet and sour sauce for our egg rolls. Told her thank you several times and she never even acknowledged us. Never seen someone so miserable to have a job and be earning money. This person needs to be trained again, to understand what customer service means. read more

The food was good but the service was so crazy slow! All the reviews said they were slow but I figured people were just being picky. No, they were right, this place tastes like any Panda Express but it seriously takes FOREVER! No Kung pao chicken or beef and broccoli for like 10 mins. And that was 5 people in front of me. They seemed to pay more attention to the drive thru than the people in the store. So hit the drive thru and skip going inside! read more

Place is 50/50 half the time you get a friendly person taking your order and the food is great. The other half the lady getting your food is just looks angry and talks to you like she is annoyed then the rice comes out burnt or uncooked. I can think of two occasions I have actually gotten Bach to work with my food and thrown in all away because it was all that terrible. read more

3 times they have messed up my order through the drive thru. Nothing complicated, 3 teriyaki chickens, 2 with rice 1 with noodles. The last time they gave us no teriyaki sauce and everything was dry...even the noodles. Today we went through the drive thru again, told them about our last experience and all we got was a blank stare. We asked for extra teriyaki and the containers were almost empty. The bottom of the container was barely covered with teriyaki. Another dry meal!! What the heck!!!! read more

Panda Express - Chinese Near Me - Show Low, Arizona

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