I almost never leave negative reviews, but this experience was so disappointing that I felt it was worth sharing. A friend and I decided to try this restaurant because we wanted to give it a fair chance, despite its many negative reviews. We ordered the Pad Thai and the Pad Kee Mao. Both dishes arrived with a thin, brown, watery sauce pooling in the bottom of the bowls. From the moment they were set on the table, something seemed wrong. The aroma was unpleasant, and after only a couple of bites, we both knew we couldn't eat them. The flavors were bland and unbalanced, and neither dish bore any resemblance to the classic Pad Thai or Pad Kee Mao we've come to expect. I ordered my Pad Kee Mao "Thai Hot." Despite the menu clearly describing it as spicy, there wasn't even the slightest hint of heat. Our server was very kind and apologetic. She explained she was new and went to get the owner. Unfortunately, that's when the experience went from disappointing to completely unacceptable. The only solution the owner offered was for us to order two entirely new entrées, which we declined. He immediately declared, **"There is nothing wrong with the food,"** without tasting it or addressing any of our concerns. We politely asked to have the meals removed from the bill since we'd taken only a couple of bites, but he refused. He also declined to offer even a partial discount. At that point, we simply said we would pay the full bill and leave. Instead, the owner became increasingly confrontational. He raised his voice and demanded to know where we'd eaten Thai food before and whether we'd ever even been to Thailand, repeatedly telling us that we **"know nothing."** Thai food is one of my favorite cuisines, and I've enjoyed it at restaurants all over the country, so that was an incredibly bizarre response. I've also managed restaurants for most of my career, and I understand that not every guest will love every dish. That's simply part of the business. What matters is how concerns are handled. Never, in all my years in hospitality, would I have dreamed of speaking to paying customers the way we were spoken to. The conversation reached an entirely different level when he looked at us and called us **"IDIOTS"** while we were standing there trying to pay our bill and leave. At no point were we yelling, demanding free food, or causing a scene. We had taken only a couple of bites, couldn't eat the meals we'd been served, and were simply hoping for a reasonable resolution. Instead, we were insulted for respectfully voicing our concerns. When I again asked if we could please just pay and leave, he continued yelling and finally said, **"If you don't pay, you'll be sorry."** At that point, all we wanted to do was get out of there. This review isn't simply about food that missed the mark. It's about an owner who appears completely unwilling to accept feedback and who chose to berate his customers instead of addressing a legitimate concern with professionalism. The food was among the worst Thai food I've ever been served. What made it truly unacceptable, however, was the owner's behavior, which was shockingly unprofessional, openly hostile, and far more offensive than the meal itself. I genuinely hoped this restaurant would prove the negative reviews wrong. Instead, we left understanding exactly why so many people had written them. For the sake of future customers, I sincerely hope the owner takes those reviews to heart. Whether that means revisiting the recipes, investing in better kitchen training, hiring a new chef, or improving the way customer concerns are handled, something clearly needs to change. Otherwise, this restaurant will continue to drive people away and has little chance of improving its reputation. read more

Tldr: Very poor service, good food. Mountain Thai is a mom and pop restaurant in Lakeside. The parking lot is very hard to get into or out of if you're turning left. You'll wait a long time for a break in traffic. When we arrived there was only one other table of two there. The man told us to sit anywhere. We did and a short later he came back to take our order. While we were waiting for our drinks (these took a very long time), the woman (who cooked the food) paced the other table's order in the window and rang the bell. Nothing happened for several minutes. She then delivered that food to the other table. Our drinks arrived and the man went off to do something. When our food was done, the woman who cooked it delivered it to our table. When we finished our food, the man came by and asked if we wanted a refill on our drinks and if we wanted a box. While we were eating the man came back to the window because an order was wrong (it was supposed to be a combo). There was some conversation ending with him telling her that she needs to open her ears. All in all. Not recommended. We will not be back. read more

I called to ask if they have vegetarian options for curries without chicken stock. The women who answered said I can just order the curries with tofu or vegetables. My understanding from her was also that their tom kha soup is ready from a pre-made bottle, not house-made in the restaurant. When I said I want to avoid chicken stock and beef broth and wanted to know if they have some options without it for the curries, she said " then eat at home" and hung up on me abruptly. read more

I frequent this place when I am in town. It saddens me to see some of the reviews. Yes, the service was kind of slow to start, but everything worked out in the end. I ordered the green curry with shrimp (extra spicy). I eat dishes with high level peppers... ghost, reaper, etc and I thought the dish lived up to the extra spicy qualification and was very good. Hopefully, the issues stated in the recent reviews are being addressed and the place gets back on track as I try to support small, family run businesses. read more

Food was bland Service was not great, very slow. We were the only customers at the time read more

I had it with chicken. Excellent flavor and immensely enjoyed our meal. We highly recommend read more

Mountain Thai - Chicken phad thai - Thai Near Me - Lakeside, Arizona

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Joe and his staff are very friendly! My son loves the Massaman curry with jasmine rice. We usually order food to go but they have a nice dining room and an outdoor seating area. read more

We were unimpressed. First, we've had Pad See Ew in many different restaurants over the years and they've all been generally similar. At Mountain Thai it was strange. Good enough to eat but did not look nor taste like Pad See Ew. We also got mango sticky rice. The rice was still semi-hard (undercooked). The taste and mangos were fine. We let the mango sticky rice sit and soak in the fridge for another day to let the rice soak the syrup and become softer before we ate it. We ordered these take-out which is why we didn't discover the food quality at the restaurant. Our friends and their two kids where also with us and they said what they ordered also disappointed. There are positive reviews for this place. Did we come at an odd time, did they change who's preparing the food in the kitchen, or was there some reason our food was strange and different from Thai? read more

The service was horrible. This nice lady told me to sit anywhere I liked so I chose a cozy spot by the window and as soon as I was comfortable a rude old man came over and told me to move. I ordered a coffee and it took over 30 minutes to get the coffee and it was horrible. I ordered the roast duck and paid over $30 dollars for this meal which was extremely expensive considering the atmosphere. when the duck came it was served with raw cabbage (yuck) and had shattered duck bones inside the muscle fiber. The fat on the duck was no crisp but instead mushy and the meat itself was extremely tough and rubbery in texture. I explained to the server that the bone shards made the meal almost impossible to eat and there were no edible sides so also I questioned the $30 price and there was no sympathy. DO NOT GO TO THIS RESTAURANT. read more

If I could give negative stars for service and especially for food. I would zero is not good enough. I am 56 years old and this is the first restaurant I've ever been to in my life where the food was not edible for me or anybody in my group. When we let the owner of the establishment, no he told us we were crazy and screamed at us. If you have read this review and still go there, it is your own damn fault. read more

As a northern Thai connoisseur for 45 years, I was surprised to find a good Thai restaurant in Showlow. The service was excellent! We ordered the Larb beef and while it was a little different than what I'm used to it was delicious. We also ordered the Chicken Satay, and Massaman and they were good as well. We'll be back! The most appreciative thing was the Thai tea with cream was in a large glass unlike most Thai restaurants who serve it in a tall, slender glass and charge too much! Add: if you have not, tried the dessert rice and mango do not miss it! It is absolutely homemade and delicious! read more

I stopped by Mountain Thai, after the recommendation from a friend, when I was in Show Low a couple of months ago. I went to the counter, ordered my meal and then decided on a Thai Iced Tea. The person behind the counter went over to the ice machine/drink station and started filling my cup up with ice and then dropped the ice scoop on the floor. He picked it right back up and kept scooping my ice for my tea. If they are that filthy in front of you I can imagine how bad it is in the back. I won't be going back here. read more

Food here was amazing, authentic and sooo delicious!! It was a warm, cozy dining area with good music playing and some nice decor. Service was good too. I sure loved the egg rolls however they need to update their drinks in the fridge. We were given expired juice but I'm still giving them 5 stars because the food was that good and we will definitely be returning on our next visit. read more

Had a great Valentines Day lunch at Mountain Thai. The food was really good and the service was excellent. The Mango Sticky Rice is our favorite. read more

We had high hopes coming here. Unfortunately the service was awful. The food was mediocre at best and the kitchen didn't seem to get their act together. I had ordered a chicken dish and waited for almost 30 minutes until I was told they were out of it. I highly recommend steering clear from here and spend your money elsewhere. read more

Quiet Thai restaurant in the White mountains. Had never been here before. I was pleasantly surprised at the quality of the meal. Would certainly return again. read more

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Wow! Americanized o my slightly. Spicy was very mild (to me). But this food was delicious! I spent a couple months in Thailand, and this is very good farang food!! The staff, family owned and operated, Are fabulous! Grandma, raised in Thailand, actually does the cooking!! This is a must stop by if you like Asian foods. Prices are comparable to Asian restaurants in this area and very worth it. The menus is very diverse and most dishes have options of meats or tofu. They even have a small variety of wines. I had the sake warmed and it was smooth! I HIGHLY recommend and I know we will be returning. Service dog friendly! read more

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We ordered the Summer Rolls with shrimp. They were served with peanut sauce and were outstanding. Then we had the Pho with beef. Broth was flavorful and the bowl was a heaping size plenty for two. The number thirty on the menu was a curry that was spicy. This was the best I've had in years. Will keep coming back again and again. Restaurant was busy with a steady stream of locals and visitors up to ski with the recent snow. read more

Omelet is good everything else is bland. service was horrible waiters did not care at all and owner didn't even give us a bill just took are card and tried to charge it then when it declined because my funds did not transfer because he gave us no bill yet they all got in a group and started stating at us a talking because we asked for a bill. after we played we gave no tip they have no manners and no worker cares to be there read more

This was our first visit to Mountain Thai. We passed it numerous times and always talked about trying it but somehow never made it because it's on the way toward Pinetop-Lakeside. We were greeted, shown to a table by the window and given menus. We love Thai but the reviews were all over the place. Luckily, as we were assessing the inside and wondering how it would be, when the table next to us got up. They mentioned being stuffed and mouths burning. I said I hope it was worth it. They said definitely, that the food was delicious and that they loved the red curry but everything was good. That made us relax a bit. I always get chicken yellow curry at first and hubs gets Pad Thai. Food came out and it was good. The curry was definitely spicy with the sweet overtone. The Pad Thai was very mild with not as much tamarind as my husband liked. They have mango sweet rice but we were too full to try it. It's definitely worth coming to Mountain Thai. Service is very good and food is too. Next time, we will try other items. read more

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We have literally tried, on at least five different occasions, to come to this restaurant during its advertised business hours. It is NEVER open. Seriously? Why have a restaurant at all, it's ridiculous. Won't even bother trying again. We live 40 minutes away. Thankfully there are plenty of other good food options nearby. read more

Ordered Take Out on A Sunday Night- Green Curry/Spicy-Fabulous Summer Rolls Didn't Fall Apart When We Ate Them and the Peanut Sauce was the Perfect Accompaniment. Tom Yum had Lovely Fresh Veggies.. been coming here for years and love it everytime. Joe the owner runs the front and while it may be unorthodox, it's what brings us back.. the realness of a couple making it all happen read more

Wasn't great. Not sure if was just an off day. Looks like they are hurting for help. I feel bad posting a negative review for a small business but this Thai was not good read more

To be fair, this would likely be a 3 star in a larger metro area. But, it's easily one of the better places at all food types in Lakeside. Going in I felt a bit uncertain- many tables inside the restaurant were upended or being used for storage. The man who greeted us didn't seem very interested for us to eat in, but we persevered since a few other folks were dining in as well. Ended up on the small patio since the weather was so nice. Started with summer rolls. They were a delightful surprise; while pricey at $12.95 they were incredibly fresh and flavorful. Then, moved on to the Tom Ka. It was overly sweet, but the vegetables were cooked nicely and the broth was flavorful. A bit of hot Chile sauce added in and it was quite yummy. My dining companion's green curry was similarly sweet but still good. I'd try this place again for sure. read more

My wife and I visited here last night. I have been to Thailand on several occasions and have been to several different provinces in Thailand and eaten the local foods there. So, here is my honest opinion: The food here is very good. The service is very good as well. It is not gourmet, nor is it Americanized very much, but it IS authentic. I have read several reviews here and IMHO these people were expecting something that this place just doesn't do. A show. The food here is GENUINE Thai food brought here from a small province in THAILAND. It is owned and operated by a local family as a local business. The food is great, the atmosphere is good and the wait staff is very good. It is NOT a 5 star restaurant, nor does it try to be. It is just great food at great prices, with good sized portions, cooked while you wait, fresh, in a style from a small province in Thailand. My wife and I were looking for a nice quiet place to have a nice dinner together, and enjoy each others company. Mountain Thai does not disappoint! My wife and I will ABSOLUTELY come back!!! read more

The restaurant was quiet when we went in for dinner at the weekend, we were the third table in there. Service was good, above par. I would say. I requested the "Pad See Yu" with chicken, Thai hot. When I got it, all the ingredients were correct, it tasted good, but it was nowhere near hot enough. I spent 20 years working closely with Thais and love their food, additionally, growing up in Britain, I ate a lot of hot curries as a kid. Likely not their fault, the American pallet doesn't generally like things quite as hot as I do. I told them next time I come in, make it like they're making it for a Thai friend that likes things hot. They agreed to accommodate me. On this visit, they did provide their spice tray, with Chili's, chili oil, etc... I was able to spice up my meal to the degree that I enjoyed. Fast, friendly service, and good food. Just make sure if you like it really spicy. You make that very very clear to them. Will definitely go back read more

The food here is really good. We also like that it was something completely different here on the mountain. I always enjoy a mom and pop restaurant and this is definitely one of those places. read more

We came here from out of town and all thought the service and food were awesome! The owners were so friendly and accommodating.

I'm going to give Mountain Thai five star's. My wife and I had the Cucumber salad and green curry chicken. It was a fun experience and the couple that runs the place were so nice, and the food was great. If you are expecting Phoenix five stars here in the mountains then you will be disappointed. However, here in the mountains of Arizona, three hours from a Phoenix-type city this is great food. The flavors will smack your pallet and say "wake up ". The flavors are bright, creamy and really hit the spot. The restaurant is clean, and the wait staff were attentive and polite. We throughly enjoyed the mountains , and throughly enjoyed this Thai cuisine. Please consider stopping by, have a seat and have fun, relax and enjoy. read more

Freshly made food with good ingredients. Is it authentic? Not exactly, but the dishes are delicious for sure. It took 30 minutes for the pad Thai and tofu to be ready as there weren't many staff working. I believe it's just the owners and 1 kitchen staff. Knowing how uncertain the COVID19 situation is I totally understand they can keep too many employees around. The good news is beer is cheap and you can enjoy a few while waiting. read more

Mountain Thai - Pad Thai with chicken - Thai Near Me - Lakeside, Arizona

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Small, family run place. Great service. They go to Thailand every year to get all of their spices, and they have a little garden off the patio. The Mai Thai and coconut curry are my favorite. read more

Visiting the area and thought wedding try Thai and very happy we did. Food was delicious, prices reasonable.

We ordered the summer rolls with shrimp, Tom ka gai soup, drunken noodles, and pangeng curry. It was all delicious and we will be back. There were four of us and we all liked the food. I will say the dishes were labeled as spicy but we felt that should've been spicier. We weren't really asked what level spiciness we wanted. Service was a little slow at first but then improved. Overall a good experience. We are on the porch and enjoyed the beautiful weather. Oh and we ended up ordering mango sticky rice for dessert. YUM!!! We will be back! read more

Beat Thai in the White Mnts? I have to think that's because they are the only Thai food in the White Mtns. II consider myself a bit of a Thai food junkie and I have to say that if this is the best, then maybe they need some competition. After spending almost $100 on dinner for 4 we Had to beg for 3 small containers of sweet chili and 3 packets of soy sauce. The rice was horribly over cooked and the Massaman Curry was pitiful. The guy that answered the phone had some pretty bad customer interaction skills then we met him and that lack of skills were evident. I will not share all of my feelings, but suffice to say I would avoid this place and go to Panda Express like my wife asked me to do in the first place. read more

Excellent food & amazing service! Best Tom Yum Soup & Drunken Noodles! I highly recommend Mountain Thai! read more

Mountain Thai - The best Tom Yum Soup I've ever had along w/ Drunken Noodles w/ chicken that was so delicious!! Excellent food & amazing service! - Thai Near Me - Lakeside, Arizona

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Wife and I had been wanting to stop and finally did. We just moved here and had a few Thai places from home we liked. We split the Pho and the extra spicy red curry. The pho wasnt too bad really! The broth was flavorful. Good portion. It comes with side dish of bean sprouts and lime/jalapeño. We opted for beef. It was a little chewy but overall good. The curry dish was phenomenal! Super spicy! I liked it better than the places in the valley we are used to! We got it with deep fried tofu. The tofu was fantastic. Decent curry to rice portion. Could of had a little more rice. Can't wait to try more! read more

Finally some good Asian food! I'm from Long Beach California. Working at the power plant in springerville az. Had to come and try some Thai food. Taste just like home! read more

Mountain Thai - Pad KraPow Pork - Thai Near Me - Lakeside, Arizona

I don't do this often at all but here goes. Not a fan because I prefer my Thai authentic. Service is not friendly and not on time. That being said the flavor was good and if you ask for spicy they actually do it. I got a soup and a curry (green but it's actually brown) and a noodle dish and I'm not terribly impressed but in a pinch I would go again. read more

Ok we've been around the world and we search out Thai food and this place is legit. The duck was amazing and the peanut sauce was something pretty special. read more

Pleasant surprise on the mountain! Arrived at 7:45pm just before closing and we were greeted with smiles and welcomed even though closing was in 15 minutes. Food was very good.... nice different variations. Tom yum goong soup was great. Summer rolls with shrimp and loved the Pad wood sen too. Not the best Thai ever, but, nice surprise in White Mountains. read more