I almost never leave negative reviews, but this experience was so disappointing that I felt it was…read moreworth sharing. A friend and I decided to try this restaurant because we wanted to give it a fair chance, despite its many negative reviews. We ordered the Pad Thai and the Pad Kee Mao. Both dishes arrived with a thin, brown, watery sauce pooling in the bottom of the bowls. From the moment they were set on the table, something seemed wrong. The aroma was unpleasant, and after only a couple of bites, we both knew we couldn't eat them. The flavors were bland and unbalanced, and neither dish bore any resemblance to the classic Pad Thai or Pad Kee Mao we've come to expect. I ordered my Pad Kee Mao "Thai Hot." Despite the menu clearly describing it as spicy, there wasn't even the slightest hint of heat. Our server was very kind and apologetic. She explained she was new and went to get the owner. Unfortunately, that's when the experience went from disappointing to completely unacceptable. The only solution the owner offered was for us to order two entirely new entrées, which we declined. He immediately declared, **"There is nothing wrong with the food,"** without tasting it or addressing any of our concerns. We politely asked to have the meals removed from the bill since we'd taken only a couple of bites, but he refused. He also declined to offer even a partial discount. At that point, we simply said we would pay the full bill and leave. Instead, the owner became increasingly confrontational. He raised his voice and demanded to know where we'd eaten Thai food before and whether we'd ever even been to Thailand, repeatedly telling us that we **"know nothing."** Thai food is one of my favorite cuisines, and I've enjoyed it at restaurants all over the country, so that was an incredibly bizarre response. I've also managed restaurants for most of my career, and I understand that not every guest will love every dish. That's simply part of the business. What matters is how concerns are handled. Never, in all my years in hospitality, would I have dreamed of speaking to paying customers the way we were spoken to. The conversation reached an entirely different level when he looked at us and called us **"IDIOTS"** while we were standing there trying to pay our bill and leave. At no point were we yelling, demanding free food, or causing a scene. We had taken only a couple of bites, couldn't eat the meals we'd been served, and were simply hoping for a reasonable resolution. Instead, we were insulted for respectfully voicing our concerns. When I again asked if we could please just pay and leave, he continued yelling and finally said, **"If you don't pay, you'll be sorry."** At that point, all we wanted to do was get out of there. This review isn't simply about food that missed the mark. It's about an owner who appears completely unwilling to accept feedback and who chose to berate his customers instead of addressing a legitimate concern with professionalism. The food was among the worst Thai food I've ever been served. What made it truly unacceptable, however, was the owner's behavior, which was shockingly unprofessional, openly hostile, and far more offensive than the meal itself. I genuinely hoped this restaurant would prove the negative reviews wrong. Instead, we left understanding exactly why so many people had written them. For the sake of future customers, I sincerely hope the owner takes those reviews to heart. Whether that means revisiting the recipes, investing in better kitchen training, hiring a new chef, or improving the way customer concerns are handled, something clearly needs to change. Otherwise, this restaurant will continue to drive people away and has little chance of improving its reputation.

Tldr: Very poor service, good food…read more Mountain Thai is a mom and pop restaurant in Lakeside. The parking lot is very hard to get into or out of if you're turning left. You'll wait a long time for a break in traffic. When we arrived there was only one other table of two there. The man told us to sit anywhere. We did and a short later he came back to take our order. While we were waiting for our drinks (these took a very long time), the woman (who cooked the food) paced the other table's order in the window and rang the bell. Nothing happened for several minutes. She then delivered that food to the other table. Our drinks arrived and the man went off to do something. When our food was done, the woman who cooked it delivered it to our table. When we finished our food, the man came by and asked if we wanted a refill on our drinks and if we wanted a box. While we were eating the man came back to the window because an order was wrong (it was supposed to be a combo). There was some conversation ending with him telling her that she needs to open her ears. All in all. Not recommended. We will not be back.

I ordered the shrimp wonton soup, singapore mei fun, and a diet Pepsi…read more The shrimp wonton soup was pretty basic, but was decent. The mei fun had a good flavor and had generous portions of shrimp, beef, and chicken and were all above average quality. I would have liked a little more curry flavor, but it was very good. The Pepsi was good, as well. I know this seems silly to mention, but I hate going to a place and paying $4 for a crappy soda. The place was clean and comfortable. The service was friendly and prompt. The portion sizes were average for the price point, so no complaints there. I will go back for sure and try other menu items. I hope to try the sushi next time as well.

I love pad Thai and order it almost every time I eat Thai food, so was excited to try Asia…read moreBistro's. It didn't taste like pad Thai, it had a sour maybe lemon taste and although there were peanuts it lacked the classic pad Thai taste. I let the waitress know and asked if I could order something else as I had only taken one bite from the dish. From that point forward she acted strange would not remove the dish or take my order. She sent a "manager" to the table who appeared to be angry and insulted who insisted this is the way they make pad Thai. I was polite and apologetic that I couldn't eat it (I dislike the taste of lemon in my food). Eventually she took my order (egg rolls) and it took a while. Both the waitress and manager were obviously unhappy with me after that and when we left the manger gave me an angry look. Wow! I won't go back again not because of the food but the anger they. had against me was disturbing.

Food was good too many choices menu is huge. Staff was…read moregreat, sushi was good. Could use update inside

This was a horrible experience. I won't be going back there. When I went into the restaurant and…read morethe first couple of moments, the young lady spoke to me you could tell she was upset and annoyed, and was treating me very inappropriately just to take an order so then I asked the older woman there what's wrong with her why she's so annoyed and she said that they had a conversation, but then this woman also paid no attention to me whatsoever the entire time I was there for a half hour. Then when I went to pay and I went to the front desk, I asked for military discount and never before has anybody ever asked me to take my ID out so she looked at my ID and said it's expired and I said OK here's my drivers license and she scrutinize my drivers license. It says Veteran on it and said this expires in 2028. I'm like exactly and she went to say well I could be a dishonorable discharge and that she knows somebody who's a Veteran so she knows all about this thing a verifying people so I went to the VA and I told them that my ID is expired and I need a new one and then I asked them to people with dishonorable discharges, get IDs and they said no and to go backwards when I finished paying and I didn't give a tip because the service was horrible and also the chicken smelt a little strange and tasted off like it was expired and undercooked in the pineapple fried rice I got the pineapple fried rice was OK but the chicken was off. I only ate a couple of pieces and push the rest of the side so when apparently she gave me my Veteran discount after very annoyingly questioning the validity of my ID and my status I told her I won't be coming back and she loudly said I don't care and then she started a walk away and I said and I'll make sure to report this experience on the Internet and she literally yelled that I don't care again loud enough for the entire restaurant to hear her. I didn't even turn to look at her. I just walked out the door horrible person horrible experience questionable food unfortunately they're the only Asian restaurant in town I think but I definitely will not be going back to whatever again I'd rather drive to a place like Show Low where they have multiple options and get good quality Asian food instead of horrible service and bad questionable food. If you look at reviews, there's also reviews about people complaining about his food tasted off and plates didn't seem to be clean or had a soapy taste. Go to restaurants and Show Low never had a bad experience with the quality of food there and multiple Asian restaurants.

This is my favorite restaurant of all time. I'd choose to eat here everyday. I love the sweet and…read moresour chicken, fried rice, vegetables, crab ragoons. I compare every single Chinese restaurant to this one. I love this place with my whole heart!!!!!

Ugh. What bland food. Nothing had any flavor. The egg roll and crab Rangoon tasted of over used…read moreoil. Everything tasted the same, that means like nothing. Even the ice cream was bland! DON'T EAT HERE!!!!

I was in the mood for Thai food while in Winslow and decided to hit up Chang Thai on a Saturday…read morenight. I tried to call in an order a few times, but no one was answering, so I decided to go in person. When I arrived, I quickly realized they were understaffed and overwhelmed. However, they remained friendly. I ordered the following order to-go: Papaya salad + shrimp Mango sticky rice Thai tea They informed me that it would take 45 minutes and though I was hungry, I had nowhere to be so I decided to wait. The staff checked on me a few times and were very apologetic. The owners also came out and spoke with every customer. The papaya salad was fresh, tasty, and exactly what I wanted! The mango sticky rice was lightly sweetened and wonderful. The thai tea on the other hand, was plenty sweet and creamy. Great spot. Highly recommend!

Fried Rice - Thai Basil Chicken: Falls short, due to technique; feels like the rice just came out…read moreof a rice warmer rather than refrigerated overnight rice. So everything sort of clumps together. I felt the dish was missing that Drunken Tiger Thai Basil Fish Sauce + Sugar Soy Sauce flavor. Feel the fried rice can be simpler--- leave out the celery stalks, leave out the zucchini, and keep to garlic, basil, Thai bird eye chillis, onions and Pad Kee Mao Sauce. Missing that taste of flame where every rice is coated with the wok char. Pad Thai--- this was an outstanding Pad Thai. Considering we're literally in the middle of nowhere in Winslow AZ, the noodle dish wasn't Sugar Overload, it was light. Had a balanced amount of citrus acid lime, and tasted refreshing. Tom Kha---- this Tom Kha is how I'd imagine a white person would interpret it, lacks lime leaves, lacks sourness, and doesn't keep to its roots, shallots, lemongrass, Thai bird eye peppers, Mushrooms, cilantro and maybe tomatoes....but nothing more. This was almost like a Thai Coconut Vege Soup packaged in a plastic cup sold in some neighborhood in St Paul Minnesota at an Albertsons; I would modify it by cutting out the celery and carrots and maybe squeeze a bit more lime in there if the owners don't have a lime leaf tree. Egg Rolls-- I've made a ton of these back in my restaurant days, along with crab cheese wontons, so as a standalone appetizer this place has pretty decent egg rolls. Thai Ice Tea--- good, Balanced not sweet, light ; recommend. Overall this family restaurant was a good stop between Los Angeles and Route 66 Arizona. Every member of the family were incredibly friendly, couldn't ask for better service, they follow up with you and ask for suggestions to improve the dishes, and any other accommodations adjustments with the ingredients. So next time you know. Let them know. Wil definitely be coming back next time I drive through with my rig. Kudos for running a Thai restaurant so far away from society.

The restaurant is extremely clean inside, I can tell the employees take pride in what they do here…read more They do have long lines but it's because of it being high-demand, personally I feel that it's worth the wait! I tried the new Cantonese brisket and it was really good. The meat was tender and sauced up with the Cantonese BBQ. The Watermelon mango refresher pairs wonderfully with it!

I usually have really good experiences with panda but this one in show low is not great I waited 20…read moreminutes for chow mein and they are extremely rude I do not recommend coming to this panda.

This is the best Chinese food I've ever had. We got the beef and broccoli, beef lo mein and egg…read morefried rice. Portions were huge and truly so full of flavor and really fresh. The service was great and the atmosphere was family friendly.

Don't let the outside fool you but, Warning wear loose clothes! You're going to get lots of food…read more The good thing is everything we ordered was delicious. Unfortunately we all ordered a plate not knowing how large the servings were. We could've have had 1 appetizer & 1 entree & it would've fed all 3 of us. The service was great & the people were kind. It is not a fancy place. It looked like it used to be an old school buffet. However it was clean & worth the try 100%!! Do recommend!

Great food. Ample serving size. Soups are awesome Sushi is always fresh. I hate they close midday…read more but it's worth the wait.

I gave everything a one because the service was just so horrible. They actually made me nauseous…read moreand unable to enjoy my food. In addition, the pineapple chicken fried rice I got tasted and felt like the chicken wasn't fully cooked and it had a Spoiled smell to it. I only ate a couple of pieces of it and pushed the rest of the side. Maybe the aura in the room was making the food taste bad. the rice was OK I'd say two stars for the meal I've tasted much better. Where this company Shamefully failed was the service. When I came into the restaurant As the first person at 4 o'clock when they reopened a young Asian girl came to me and she was short spoken She was sneering at me if I asked questions. She turned her back to me when I was still talking she huffed and she puffed with anything And rolled her eye At anything, I asked her for example can I have a little Extra ginger and she retorted I'll give it to you when the food comes in a rude tone. when she went to the back I asked the older woman why is she so stressed out and she said we had a conversation. you could feel the tension in the air. They looked a little similar, so perhaps they're related mother and daughter and had an argument I don't know, but they were both acting as if they didn't want to be there didn't, wanna answer questions Didn't want to serve customers and hated anybody who talked to them. The younger girl disappeared into the back and never came out for the half hour I was there. The older woman wouldn't so much as look over to me or ask me if I needed anything at any point in time. I was hesitant to even ask for an extra napkin feeling like daggers would come my way if I asked for anything. when it was time to go I took my receipt to the register and I asked her if she does military discount she said yes and then she said I have to see an ID. I opened my wallet so she could see my military ID and my drivers license showed Veteran on it and she said she had to actually see it. I had to take it out which I've never had anybody ever do except for Medical appointments. She said that my military ID is expired which it was in 2025. I didn't even notice. I'm 100% disabled so she didn't wanna give me the 10% discount. She said that a relative of hers is military and that I could've had a dishonorable discharge. My ID doesn't say honorable or dishonorable anywhere on it.I really don't think that Military people get an ID if they were Dishonorably discharged. so I pulled out my drivers license that showed Veteran on it and She scrutinized it and said this one expires in 2028 I said exactly And then she hesitated. it looked like she was thinking of a way to rebuttal my drivers license which said Veteran on it. I didn't give A tip for the lousy service uncomfortable atmosphere And questionable chicken in my meal and told her I wouldn't be coming back after she also was very difficult about accepting that I am a veteran, Questionable chicken and horrible service.She blurted out loudly I don't care Loud enough to be heard in the small restaurant where there were now a half dozen couples.and then she walked away and I said I'll be happy to put this on social media and she yelled very loudly. I don't care again Well, she was walking to the back with her back to me. very unprofessional that they would Probably have had a disagreement andTake it out on the customers And continue their unprofessional rampage Causing my meal to be almost unconsumable. Unfortunately, they're the only Asian restaurant I could find in town, but I will definitely never go back there again. I'm going to find out if there's a owner to the restaurant and tell them about this.

Super quality little stop-in downtown GLOBE. We always stop through when traveling back to PHX…read more Quality Asian food, service is always quick and friendly, and the ambiance is casual vibe. Definitely check them out

I'm going to update as we've been back several times. Hubs still orders his Red Dragon sushi - he…read morereally likes it. I've changed my order a couple of times. ALWAYS get the Ancient House Special Fried Rice - it is SO amazing! The Teppan-Yaki Beef noodles, the Crispy Chicken are also good. Bloom is a gem.