There was a 20+ minute wait in the drive thru... wild! The service is decent though there is nothing standout. The food portions were noticeably under filled -- "enough to fill" plates. Then, to end the night, my dog got into it and ate it all. SIGH. read more

Attention, All Take Out Customers! Be sure to open the box and check your order before you leave the restaurant! I opened it at home and found out that one entree is missing. Couldn't be bothered to go back because I already left the premises, and they might just say that I ate it. To be fair, I have gotten take out here multiple times before, and nothing like this has ever happened. read more

Panda Express - Fast Food Near Me - Redlands, California

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They are the slowest in the history of the world. Waited in drive thru for 25 minutes. So annoying! Workers' are so slow!!

Drive thru wait times are insane . have been here most of lunch break and still haven't received anything . terrible way to run a business with a drive thru . to add portions are small and skimpy read more

I asked for 3 sweet and sour and of course they give me 3 different sauces... I always have why are you guys so stingy with sweet n sour sauce? read more

Panda Express - Plate - Fast Food Near Me - Redlands, California

Not the best Chinese food but good enough to eat on your lunch break! Service was good and restaurant was clean.

Customer service was great. First time at this location. I used the drive thru and ordered a panda bowl with all noodles and orange chicken. I tried the NEW Blazenb Bourbon Chicken as an extra side and let me tell you it's delicious!!! The flavors and the texture go great together. I also added spring rolls and cheese rangoons and everything was great and fresh. I was given napkins, sauces, and fortune cookie. read more

I don't know if it's because of lunch time or what, but the one shrimp and kid size meal for $15 yall full of crap! read more

Panda Express - 2item plate! - Fast Food Near Me - Redlands, California

My food is always hot and tasty. The staff are so nice, the atmosphere is always positive BUT the best thing is; EGGPLANT TOFU IS BACK!! Thank you Panda!! read more

Over prices. The fiod is generic at best not consistent and gummy. Orange chicken is one big blob could of been cooked longer other food is dried out just sitting there. Service not the greatest. read more

Not for me. Ordered protein plate. Chicken and beef and broccoli were rubbery. I tried Panda before, not that impressed.

This Panda Express is conveniently located across from the Walmart shopping center. Their parking is ample, the inside food service line moves quickly and they have a drive through. The food is what you'd expect from a national fast-food chain: hot, standardized and representational of the genre: not bad, but not great. You can see from my pics they have a variety of Asian based offerings. I've gone there with work peers and they seem to offer something for everyone. Tonight I had the Bowl of Orange Chicken over vegetables. On this evening, the portion size seems to be smaller than what I have had in the past. The veggies were vibrant in color and crunchy (not overly cooked). The orange chicken had the right amount of orange flavor. There was quite a bit of breading, see pic. The good news was that the chicken wasn't overly cooked. We also had the Mushroom Chicken Bowl. This was also ordered over the veggies. As you can see in my pic, there were various sizes of mushrooms - including large pieces for 'shroom diehards. The flavors were mild all the way around for this bowl. Of course, we had the customary fortune cookie for dessert. This is a convenient and quick place for a warm bite. read more

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The reviews are real. Stingy portions. Incorrect items. Not friendly. Do not recommend. read more

Don't waste your time or money coming here this place is a joke and all the employees need to be fired or retrained because the food is sloppy undercooked and very little portions , trust me save yourself the headache read more

I see why this location has 2 stars well let me add to the long list of complaints and say that the service i received today was probably my last visit to this location I'm trying to understand where as the customer has had to endure a nice price increase and get served less food lol so i come in to get a plate because i actually managed to make it at a decent time today and looked to trying the new item with the shrimp beef now i was all for it until the girl serving me decided i wanted yo pay extra for 1 shrimp and i was kinda letting it slide cause one i just got off work and im hungry but once i saw this girl put a half a scoop of Orange Chickin on my plate and than look at me like i shouldn't have said anything well this is where we have things messed up cause why would you think that was ok to give me less and we're paying more for the food not n don't get me wrong it was running low but instead of asking me to wait for more she tried to ration the portioning of the food that we the customer pay decent money for witch i feel is unacceptable like please give people what they pay for not what you think is a fair amount for people to make it through your night definitely not a fan of this so i just walked out and decided to write a review sorry but this was terrible for me read more

I did not receive what I ordered and when I tried to return it I was told that they gave me what I ordered. I tried to get a refund with my receipt and they told me that their system wasn't working. I asked for a gift card in exchange and they told me that they couldn't do that, so In return I blessed my order to someone in line. 1 star for poor customer service. read more

the food at panda express is actually really good no complaints there, but the drive thru takes foreverrr like, its literally just making a plate and scooping food how hard is that? yall need to step it up because im here for the food, not a mini road trip. read more

My sister and I came through the drive through and they gave us the WIMPIEST portions! We paid almost $30 for our meal and were completely jipped. My broccoli beef bowl had literally 4 pieces of broccoli and 6 pieces of beef? How is that worth $10? So disappointing and then we were left still hungry. Will likely choose somewhere else worth spending my money at next time. read more

Really not sure why this place gets a lot of bad reviews. This is a drive through panda that's consistently given good service for me! The food is just as good as any panda, given that I don't get chow mein which seems to be what most of the complaints are about. The ambiance is what is expected for any Panda Express. I will say I love that this one has a drive through, it is very convenient and one of the main reasons I come so frequently. read more

They forgot my Teriyaki Chicken was on my lunch break no time to go back. Usually have good service here.

For drive thru orders or online orders please check or double check your orders! I tend to be fair when it comes to food places and I understand that there might be times where accidents happen. I was in the drive thru today and i ordered a 3 entree plate. When i got to work i saw that whoever packed my food was clearly not paying attention because instead of packing the "honey walnut shrimp" they packed the "honey sesame chicken". Keep in mind they did charged me for it so clearly they did have the receipt to pack the right item. I called and they said if i could come pick up the right entree item.... Ridiculous because not everyone is going to have time to do so. I have never had a problem with panda express before so i was a bit bummed out of the inefficiency. read more

Panda Express - Wrong orders - Fast Food Near Me - Redlands, California

Picked up a snack. One order of cream cheese rangoon and 2 chicken eggrolls. Love the convenience of the drive thru.no one else in line. Employee was friendly and fast. read more

Panda Express - Cream Cheese Rangoons (3) 2 chicken eggrolls - Fast Food Near Me - Redlands, California

i came in and had the best experience of ever having fast food leia was such a pleasure and made me laugh and smile i love her magnetic energy shes such a bright sunshine and an amazing employee she made sure i was satisfied with my food and recommended things i'd never try and thank god i listened, her service was perfect definitely will be coming soon again! read more

Okay, so I have waited a while to come back because they really struggled after they opened with wait times, and some other things. But, if they have improved, I think you need to make sure to recognize that. SERVICE: They were quick to acknowledge me in the drive thru and although they needed a minute finish up the previous order, they let me know and got back to me promptly (nice). They took my order with a pleasant attitude and seemed very friendly. FOOD: This time, my food was hot and tasted very fresh. Orange chicken was the right amount of crunch and spice. yay....I was really in the mood for this. My only feedback would be is....In an effort to fix the wait times, you have over corrected. My food came out SUPER fast, but we did not get the sauce for spring rolls, no fortune cookies, and only one soy sauce. Slow down just a little to get the details right and you will be GOLDEN!! But, even with that small hiccup, I am pleased with the improvements. read more

Panda Express - Build Your Own Plate - 2 Half Sides - Fast Food Near Me - Redlands, California

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came here to grab lunch. love that they have a drive thru. food was delicious and fresh! customer service was good also. line moves quick! read more

Panda Express - delicious - Fast Food Near Me - Redlands, California

We used to only go to this Panda and almost once a week for the past 6 years until recently. It's been about a month and I have to say this is the worst Orange Chicken we have ever had...probably ever in life. The chicken is hard and shriveled, overcooked and seems like it's very old. I'm disappointed considering the price. read more

Panda Express - Overcooked hard pieces of chicken - almost like popcorn consistency - Fast Food Near Me - Redlands, California

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We only ordered two dishes, no main course, but the portion was small, but they charged $13, which seemed like they overcharged us. Because I was in a hurry to buy takeaway, I didn't look at the receipt carefully. And the service attitude of the staff was not very friendly. read more

We went through the drive-thru at 7:15pm on Tuesday, Nov 21, 2023. The girl who took our order was very friendly, which we appreciated. However, we only put in an order for 2 plates, which took maybe a minute, and then tried to make an adjustment to the first plate before we got our total. We were told that they had already made the plate, so if we wanted to make an adjustment, we would have to pay an additional fee for an extra entree. That was frustrating. We hadn't even finalized our order yet. I appreciate that the service was fast, but if I change my mind on my entree choice, then I want that option. Then, we pulled up to the window and the only thing that the girl inside said was "$26" and "Sauce?" No welcome, no smile, no other questions, and no thank you. As soon as she handed us our food she shut the window. We still wanted chopsticks - so we had to wait for her to notice we hadn't driven off. When she opened the window, she didn't even ask what we needed so we had to make the request. As soon as she handed us the chopsticks she, again, shut the window without a word. Thankfully, the food was great, especially the super greens! Very flavorful. But customer service is severely lacking. read more

So i decided to give this location a try again. And some things never change. Ordered broccoli beef and all i got was broccoli. Not even a sliver of beef. Maybe they should call it broccoli with beef flavor. The person who took my order, made me repeat everything. She was Not paying attention or maybe busy eating all the beef. Something was distracting her. So much so that she asked if i woukd like to donate to the usual, i said round up to 20 dollars . Then a long pause. And she said to me " you said that was all for today, right?" So i just agreed with her. And i am glad i did cause with the little amount of food for over 17 dollars . No beef in broccoli, and chow mein is almost all cabbage in side large entree i ordered. And its like since i got a large side lets decided to not half and half the box. And just sprinkle noodles over a layer of the fried rice .didnt minimum wage go up? For what reason here, i sure dont know.. Its not so hard to put even fair portions. And if you all are gonna panhandle for money. The least you can do is motivate to do so. I have never been satisfied at this location. NEVER. And i rather go hungry then give my money to this location again. Oh, and also, why ask me if i want any sauce . And i say yes. Only to get home and not find any soy sauce or hot sauce in bag. Geeesh! Well at least this time, i wasn't told they were out of rice! At a chinese restaurant , out of rice!? Yup thats happened here at this location too. But no beef is pretty disappointing as well. Final verdict. It Aint no ancient chinese secret, that at this location, it is absolutely true to say, when you eat chinese food, you will be hungry again in 30mins. read more

They're good I've always loved but as of lately they been real stingy paying for some expensive Chinese food and only getting 4 pieces of hard orange chicken isn't very pleasant even donating to charity and still get my lo mein was nothing but cabbage big chunks at that like come on now . read more

Panda Express - Fast Food Near Me - Redlands, California

I ordered through drive thru and came home. Started eating right away cause I starved the whole day. Half way through the meal, I stopped and looked. Little did I know... there was a curly short pube hair looking thing in my chow mein. I lost my appetite and stopped eating the meal I PAID FOR right away. I am grossed out. I have a long straight hair so i am 100% sure it's not mine. I am not that low to pull out any of my hair and plant it there. FOR THE PEOPLE WHO ARE ABOUT TO GO TO THIS PANDA EXPRESS- ALWAYS LOOK AT YOUR MEAL BEFORE YOU EAT IT CAUSE THERE MIGHT BE NASTY LOOKING HAIR IN YOUR CHOWMEIN read more

Panda Express - short curly hair in chow mein - Fast Food Near Me - Redlands, California

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So disappointing! Its been a couple of years since I've eaten here and it has changed! Overdone egg roll and the chow mein which is why I ordered, terrible! Not at all like it used to be. I think I got leftovers from dinner rush. Never again. Too expensive for awful food read more

I was beginning to wonder if it was me. Am I a horrible person? Am I the a**hole? Today I made my order, then the staff asked if I wanted to round up to make a donation. Me: Not today Them: (barking) YES OR NO! Me: no I almost added, "Please don't spit in my food. " Consistently dismal and ghetto fabulous, but it's in Redlands - so it's quite a shock. read more

Absolutely the worst service of any Panda Express and that's saying something! They advertise on their store front they are open until 10 yet at 9:15 we they have VERY limited items available and we were told we couldn't eat there. After I was told that very rudely I asked for my money back. The "manager" came over rolled her eyes and proceeded to make rude comments. That's when I lost my cool and demanded my refund when I was told I needed to call corporate. I wasn't paying $37 for 1/2 portions and then told I couldn't stay to eat 45 min before they close. Lazy employees trying to leave and a manager who has no skills. read more

This is the worst location I've ever been to. Portions are crazy small and food quality is always bad. Every time I try and give this place a chance, they let me down. The service is just okay, sometimes you feel super rushed and don't even get greeted. They never have super greens ready and always make you 10+ mins. Somehow everytime i go through the drive thru, my bag is just full of brown liquid by the time I get home ( 3 mins away) . They always "forget" to put sauces and fortune cookies. They def need new management. The restaurant itself inside is decent and normally kept clean. I just can't bring myself to spend 12-13$ for a plate of nothing. Literally serve you as if you're taking from their personal supply of food. I can't complain enough. Save your money and patience. read more

Absolutely disgusting food that made me and my family sick. Gave this place two chances to see if it was actually true, sure enough FOOD POISONING. All the other reviews of this place making people sick is very true, on top of all this it is also true that the employees handling the food and drive thru orders are extremely rude. Avoid this place at all costs. read more

Paid $10 for 3 tiny pieces of meat today and I'm not happy about that, will not go back ever again

Honestly the food is not bad but the service is worse but oh well the ambience was okay

11/13/2022 @ 5:00 pm I used the drive-thru to place my order. This place has always had rude which most of the time is tolerable. But tonight it was the worse. They really need to think about which person to use for taking orders. This girl was the rudest I've run into yet. Very bad in customer communications. I had to make a complaint to the manager whose name was Chris. He came to the window to hear me out but made no apology. He handed me my food and couldn't say sorry or thank you. It's sad when we run into a new generation who have no respect, bad people skills, etc. food is well, most of the time but people skills would make it more enjoyable and give the people a chance to say something nice about your business. read more

Panda Express - Panda Express Redlands, ca. 92373 - Fast Food Near Me - Redlands, California

Didn't put our order in while at the ordering booth. Had to re order at the window, took forever and charged us for a extra item we didn't order. Apparently they can only do one form of payment. Can't slept payments. Almost gave us some one else's order. After all this makes us park because they can't figure out what the issue is. Didn't even give us a refund- we had to ASK for it. Had us so much Attitude acting like we're in the wrong. No condiments had to ask multiple times. read more