This is my favorite Panda Express in the area because they have lovely customer service and the fastest wait times. Heidi in particular is such a lovely employee and is always so kind and helpful! I have ordered catering from here too and my order is always perfect. I often order food for myself and my kids here on the app and it's always ready either faster or right on time (which isn't true for other locations in the area). The quality of the food is always outstanding at this location as well and they are generous with their portions. I have also eaten inside the restaurant and it is always very clean and kept at a comfortable temperature. The bathrooms are always clean too. Overall, this is my favorite Panda Express and I believe it's the best in the area! read more

Does this branch perhaps train its staff to discriminate against people based on their race or physical appearance? I ordered the exact same "plate," yet the customers both before and after me received a much more generous portion of chow mein than I did. This has happened to me several times now. Why is that? Did they give me less than the standard portion? Or did they give the others more than the standard portion? Or is it both? read more

I ordered a bigger plate today with my daughter. The service was fast but the portions were skimpy but worse was the actual food. The black pepper sirloin steak (which is an added cost to get) tasted sour and there were broccoli stems that should have been thrown out because they were extremely hard to chew and nearly broke my teeth. The grilled chicken. Teriyaki tasted undercooked and chewy. The food needs to be regulated for consistency. read more

Panda Express - Hard as rock broccoli stems! Should not be served! - Chinese Near Me - Mission Viejo, California

I am totally finr and understanding of new staff but when his supervisors dont help him on a dinner rush when there are also a bunch of online orders is ridiculous. The managers had rude attitudes about everything. Service was beyond slow and the new guy was put in a position to fail. Shame on the supervisors and shame on the lack of leadership. read more

I ordered kung pao chicken and orange chicken. I got about 18 chilis in my kung pao, hardly no chicken. Crazy. I will have to find another Chinese place for food. Cooks don't care & servers don't care. read more

Panda Express - This is my order. - Chinese Near Me - Mission Viejo, California

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Ordered and paid for plate with 2 entrees. Only got 1 entree, they didn't give me my honey walnut shrimp that I paid for. Scammers read more

Panda Express - Missing my 2nd entree that I paid for. Take out order. Scammers - Chinese Near Me - Mission Viejo, California

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Cream cheese wongtons were fried too much and burnt and no cream cheese inside. Worked there before and know that this was for leaving the rangoons in the deep fryer a long time. read more

Panda Express - No cream cheese and fried too much rangoon - Chinese Near Me - Mission Viejo, California

The food at this place should not be burned to hell and stale at 12 noon on a Saturday. They are also extremely slow and not very friendly. This is one of the crappiest Panda Express restaurants I've been to. read more

Panda Express - Orange chicken - Chinese Near Me - Mission Viejo, California

The food is not bad but the service was. The young chubbier hispanic lady with the glasses seems to really hate her job.

Well, I thought that I ordered my food at the Irvine location at it turned out it was Mission Viejo. I was already about an hour late for pickup before I called Mission Viejo Panda Express to let them know. Raymond picked up the phone. I told him I was running late and he told me my food was sitting out for about an hour and OFFERED to ask the kitchen to remake the food for me. I gladly thanked him and God blessed him for his kindness and thoughtfulness. He asked about how long I would take before I arrived. I told him about 20 minutes and he said he would have them remake it in about 15 minutes. I ended up getting there after about 27 minutes and he was actually the one who helped me when I walked up to the Pick-Up counter. Haha, I saw his name tag and said, "Hey Raymond it's Frankie!" He laughed and smiled and handed me my food while saying, "It's still nice and fresh for you". I God blessed him and thanked him again. He was very kind and I'm so glad he and the kitchen and Panda Express went out of their way to not only make my order but keep it warm for me. And the food?? 5 out of 5!! The Orange Kitchen with Grilled Teriyaki Chicken over chow mein?? My tastebuds are cluckin haha!!! I'm so glad I tried Panda Express in Mission Viejo for the first time! I'm looking forward to trying a NEW dish next time!! read more

Panda Express - Chow mein, orange chicken and grilled teriyaki chicken - Chinese Near Me - Mission Viejo, California

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We got the family size for dinner the food was tasty good portion and enough for 4 adults. We placed an online order, easy quick pick up.

I placed an online order for one 2 entree plate and one 3 entree plate. the entrees where halfway down for an $11 & $13 plate. first time i have this issue at a panda. for the most part they give a decent amount. place looks like it gets quite busy but that shouldn't be a problem on serving right. read more

Panda Express - 2 item plate - Chinese Near Me - Mission Viejo, California

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I always used to come into this location after work, and take home carry out. Satisfactory . But today, I tried ordering for delivery, and I ordered my usual..sweet and sour chicken, with 2 other entrees. I got my order delivered..The sweet and sour chicken was very spicy??? I cant do spicy! I got sick! OMG I called the place, some girl tells me, that's what it is now..I complained you cant serve spicy if customer doesn't want it!! People can get sick being allergic to spicy Ingredients! Like me! She dismissed me,I will NEVER EVER GO BACK THERE AGAIN!! PLUS, I got no white rice on the side, small portions, and no soy sauce packets or sweet sauce!! HORRIBLE EXPERIENCE!! I HIGHLY RECOMMEND,.." DONT EAT AT THIS LOCATION"!!! read more

Not much to expect here. It's basic asian inspired food, but it's basically american food, so if you were looking for real chinese food this is not it. Having said that, the food is solid and consistent and my grandkids love it all the time The Orange chicken is the classic of course read more

I have rude server today. So rude .After order food I ask for restroom passcode she pretended not hear me I have to come 3 times to cashier right in front of her face. The rude lady in this p read more

Panda Express - This lady - Chinese Near Me - Mission Viejo, California

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I'm so sad and disheartened. Given these dishes are part of a menu that is cooked so often, they should nail it everytime. It's so inconsistent, I feel like ordering for delivery the food is always horrible compared to walking in and getting in line. I'm sure no one cares, there's no quality control either. Oh well, maybe better luck next time I guess. read more

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I had to write this review because I was amazed with the level of service Heidi provided. As I sat down eating after receiving my order there were a few minutes of "quiet" time and she walked around with a basket filled with sauces asking the diners if they need anything. I said no except I forget to ask for a cup do I can get myself water. She said no problem and 2 seconds later she came around with iced water in a cup for me and a smile! I didn't didn't expect that! So sweet!!! read more

WORST experience ive ever had at this panda express. I was literally so determined I made a yelp account on my school chromebook. I placed my order and waited 20 MINUTES because these workers cant read. I went up three times to the lady and asked for my name. all times she didnt bother to look for my name and kept saying it would almost be out. after waiting until the point I was almost late to class. As a last resort my friend walked up to the front and said my name and she actually looked that time for my order and found it. since it had been ready and waiting for the past 18 minutes. terrible service I hope that lady never servers me again. read more

Panda Express - Chinese Near Me - Mission Viejo, California

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I mobile ordered and came when my order was ready. I was so excited to eat this at home only to find my order was wrong. :( I'll still eat it but I wish I got my broccoli beef. read more

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I left a review here, over 5 years ago...Over 5 years ago I came by here, and I noticed the rice was rock hard in our combos. They obviously saved old rice from last night, in the fridge, and refried it....It was gross and inedible, and I left a review letting them know. The management team told me they are looking in to it. That was BS. I went today, and the chow mein was sour and gross... It tasted old and expired. They obviously still use old leftover food they leave in the fridge and warm it up again. These people are gross.... Its the nastiest panda express I've ever been to. They should shut this place down...! They serve old inedible food....! read more

The food was the most disgusting meal that I have had in years. I would normally get the cashew shrimp, but there were only 5 pieces with the breading falling off. So I paid extra for the "steak" I tried 5 pieces of it. It was not only tough, but filled with fat and gristle. I spit out every piece and threw out the entire $13 "meal." This unknown meat was definitely not steak. I should have known this would be bad because there was not a single other customer in there. Ugh. Never again. read more

Manager karen was extremely disrespectful, selfish, and careless. I had asked if I was able To get an order of chow mein without veggies like I have gotten it before with previous orders, and she was so quick to say no. Even though I told her that the food was for a child who is allergic to cabbage and onion, and she didn't care and said "this can be done but I'm not going to do it because if I have to do it for you, then I have to do it for everyone else." Not everyone is allergic to the same things, and not everyone comes in to ask for that, but that right there showed a lot about who you are as a person manager Karen. You don't care to accommodate the smallest request for a child, shame on you, and learn some manners. As a manager, you should know better and when people Go out of their way to call, don't try to get them off the phone right away, hear them out, because at the end of the day, the customer is right. Shame on you for not wanting to help with this small request, now we know never to ask you for anything. read more

Life is too short for bad Chinese food. I know this, and yet I still ordered food to go from here the other day. Unfortunately I can't comment on the service or ambiance, as hubby picked up our food to go. I ordered the orange chicken with 1/2 chow mein and 1/2 rice. First of all, the orange chicken was not orange and nor did it taste like orange chicken that I've had from other Chinese restaurants. The worst part is that I could barely taste the chicken. All I could really taste was the fried chicken skin and the glazed sauce on it. The chow mein was also weak. It was basically noods with cabbage. And the rice was unfortunately dry. I've learned my lesson and will not grub on bad Chinese food again. read more

Panda Express - Orange chicken - Chinese Near Me - Mission Viejo, California

This is all the meat they gave me that's crazy they act like it's coming out their check never going back to this place read more

Panda Express - Chinese Near Me - Mission Viejo, California

Food was awesome like the service I received here. These guys are the absolute best at what they do. Ahtziri really stands out here with her extremely fast service and care. My girlfriend and I love coming here because we know they won't disappoint. The restaurant is always clean which makes me comfortable. I WILL be back here read more

I have been coming to this location for a very long time. I've seen changes here and there and new faces too over the years. Pretty happy with everything until this evening. I had not been here for a couple of months. It was busy and well staffed. The food looked good and all. But I noticed the to go containers were smaller. When I got home, well, the portions have completely shrunk!!! And I'm not sure about the prices. Unbelievable. I got a 2 item with 1 side. The entries were half of what is usually served with way less meat and the side was at least 1/3 less. Mostly because the containers have gotten so small. VERY disappointed and dissatisfied. I will compare to the Panda on El Toro and Raymond in the future. If it's the same I guess Panda and I will be parting ways. read more

Food and price of it can improve. The fried rice was not good. It was partially under cooked and very salty. The orange chicken was terrible. It had too much batter on and was greasy. Was shocked with the price which went up significantly. You get very little for the money you spent. I do not recommend Panda Express, which makes subpar quality Chinese food. read more

No complaints! Another Doordash order! It was prepared quickly and it was ready to be picked up in no time. This is like my 10th time ordering for pickup and delivery. I don't even remember the last time I was in the actual restaurant. Food is good. I read some of the other reviews, but to my wife and I, we enjoyed the food. No complaints at all. Orders are usually on point, accurate. Sometimes they do forget to add the sauces or the sodas. read more

Took a little break from renovation. We were hungry. Ordered a big plate (3 entrees). It was enough for the two of us. The Kongpao Chicken was good. Good service as well. read more

Panda Express - Kongpao Chicken - Chinese Near Me - Mission Viejo, California

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This is my Panda Express spot in South OC. It's Americanize Chinese food. It's one of the better Panda spots. I do wish they weren't stingy with their portions, but they have to control their food levels because they have a profit to make. You are definitely not going to get your plate packed here. The service is also fast and friendly. They get you in out pretty quick. Pro tip: order through the app and your food will be ready when you get there and you get free food using their rewards program. This Panda is always clean. Restrooms are decent. It's weird that you need a code to use it for a decent neighborhood. read more

their service is usually pretty good, the workers are nice and quick to get to you! Food is consistent and they always pack a lot in my box. Only complaint is that when i order the broccoli beef it's almost always mainly broccoli with very few meat besides that i love this location! read more

Came here for lunch today and experienced very rude service particularly from the manager, Ana. When it was my time to order I asked a few questions regarding the food and was immediately turned down and felt rushed to order. On top of that, I wanted to try the black pepper steak as there is an upsell price on it, but was told no, with no explanation. Soo not only was Ana rude but the restaurant now misses out on a higher customer sale. And I can only imagine how many other people she is rude to, while losing the restaurant money in the process. read more

Great staff! So welcoming and friendly, always checking on their customers. Ahtziri served me and my boyfriend and she went above and beyond. The store is very clean and they're on top of sweeping and cleaning the counters. She's a great asset to this Panda location and knows how to do her job. Will definitely come again I've never left so pleased before. read more

I only giving it an extra star cause the staff is cool But them noodles idk who making them but it's 85% vegetables and 15% noodles ONLY Panda Express that does that they trying to ration the chow mein like come one don't be stingy with it Keisha throw in them noddles it's chow mein not veggie mein anyways hopefully this reaches the right people and they make a change cause if not ima have to sue for emotion damage read more

They gave me like 2 pieces of meat and 90% broccoli with my beef broccoli bowl. Chicken was also small portion and tasted old.

Food was terrible. Pepper chicken was more like pepper onions, hardly any chicken. Very poor quality.

Try their new spicy shrimp. Totally disappointed. 7 small popcorn shrimp with a few pieces of red pepper. Not worth for $8.00, no taste read more

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I used to be a big fan of this location, but sadly with time things have gone downhill. The portions have gotten smaller as well as the quality of the dishes and customer service. Plus over the past year during COVID it has been a bit of a mess with their take-out situation. I always use their handy app to preorder and prepay for our dishes, which normally makes things pretty convenient, but the wait times have been inconsistently off from what the app claims the wait time would be. It's pretty frustrating. Hopefully management reads their Yelp reviews and takes note that the customers are noticing improvements needed to be made. read more

HORRIBLE SERVICE!! Not sure why we keep returning, but even the managers are bad. Went last night (11/2) to try a new "Spicy" Bourbon chicken they have (not spicy really). We cannot have sesame seeds due to a medical condition. Asked the manager, David, if we can get an order without the seeds. He said "no we have to follow exactly how they say to cook it". We have never had an issue another locations mind you, only this one. He was talking down to us and then finally said "fine, just this one time". They do realize many places can just add sesame seeds after it's cooked right? No reason to be rude to the customer. Besides, you had to make a fresh order as the one, sad looking portion that was sitting out for what looked like forever, needed replacing. The dish itself was just "mediocre". We also got the black pepper chicken. Got home and noticed we both only had 2 very small pieces of actually chicken. The rest was 95% celery, and a huge amount of onions. Don't sell it as "black pepper chicken" if you aren't going to put any in it. Call it "black pepper celery onion". Funny thing is, when I looked at reviews for this location when we got home, someone said the same thing about the same dish. Smoke parking. Store itself is usually somewhat dirty when we go in. Staff is not friendly, especially manager David. read more

Broccoli Beef Looks like I'm not the only one who is underwhelmed by the beef content in this dish. As you can see in the picture, there were 5 teeny pieces of beef...couldn't possibly be more than 3oz? Doubling the beef portion would be a place to start to improve value and the satisfaction of the meal. Going to order from Pick Up Stix for comparison. Additionally, Door Dash isn't doing Panda any favors...we request hot mustard with every order. We have not yet ever been provided hot mustard. Why offer "Special Instructions" if the request is always unfulfilled...without explanation? What are you supposed to put on an egg roll, ketchup from the refrigerator? Disappointing. Panda...y'all need to step up your game. read more

Panda Express - Chinese Near Me - Mission Viejo, California