CHECK YOUR BAGS!!! The gentleman standing outside taking our order was absolutely lovely. He's 5 stars! However, we ordered THREE twelve piece nuggets (along with a sandwich, mac n cheese, and fries) and only received ONE twelve piece. 18 bucks down the drain. We're not Chik Fil A frequenters and we were already home some distance away when we unpacked the order. The nuggets are tasty, for sure, but I would have liked the order for which I paid. read more

Chick-fil-A - Receipt - Fast Food Near Me - Mission Viejo, California

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I'm grateful they opened one up even closer to my house. This is probably one of the best locations for drive thru and parking. It's in a great location off Santa Margarita Pkwy with easy access. Nice light and bright big freestanding unit. Always so friendly when I arrive and the owner sometimes pops special offers into my app. Always a nice surprise. read more

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What a pleasant way to start the day...At Chick-fil-A! Everyone at this location is consistently Customer Experience Focused! They welcome you and always call you by name! I have Chicken Minis( no honey butter) 1x a month. Freshly made and easy to eat on my long work commutes. 100% recommend this Chick-fil-A location! read more

The only thing I wanted for Valentine's Day was the heart shaped biscuit from chick fil an and my boyfriend pulled through. We ordered almost all of the Valentine's day chicken and cookies. The service is always fast and amazing even on such a busy morning. We went through the drive through so we didn't go inside. The food here is always amazing so 10/10! Thank you again for the amazing service and we will be back soon!! read more

Chick-fil-A - Finally made it for breakfast - Fast Food Near Me - Mission Viejo, California

Good experience through the drive-thru. Quick service, friendly guy taking our order. I did check the order before driving off as other reviews had advised. Accurate order, no issues here today! Food was good no complaints! read more

Chick-fil-A - Fast Food Near Me - Mission Viejo, California

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Lots of cars in the parking lot but plenty tables available for lunch. Ordering was quick and easy. Food was hot and delicious. A mistake was made on one of our sandwiches but they quickly fixed it when it was brought to their attention. Ok, bye. read more

Chick-fil-A - Double drive through! - Fast Food Near Me - Mission Viejo, California

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Fries are only 2/3 full, this happened 2 out of the 3 last trips. Like how do you not notice it's not even close to full when you put it in the bag? read more

Chick-fil-A - Large French fry - 2/3 full - Fast Food Near Me - Mission Viejo, California

Excellent food as always ...no line...quick and easy to-go ....great friendly service with a SMILE! Never disappoints...It is also budget friendly. read more

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We ordered 2 cobb salad and they forgot to put sauce how are we supposed to eat salad with out dressing, we also we ordered tenders and no sauce, i called the store and gave all details and they didnt even do anything we are only on our lunch break and the person wants me to go back? hello in the first place how can someone forget the dressing we are like GOATS eating just greens. read more

I come to the Chick-fil-A quite frequently. I have never had any issues over the past two years. They're always extremely quick and service and extremely friendly, but today was a different story. I went up to the second lane to place my order and I was skipped over twice. and was not given my order so I pulled up to the window and the worker named Tanya Give me a lot of attitude when I was telling her that my order was not taken at the Drive-through menu. And proceeded to ignore my complaint. ( I wasn't mad or anything, I just wanted to place my order) Super disappointed by this behavior. read more

I absolutely love this Chick-fil-a! Best staff and environment ever. Trust me I am here all the time. I would like to recognize 3 lovely workers in particular. First Josh I don't think i've ever seen him without a huge smile. He's always chatting and making sure we got all of our food. Makes our time in the drive thru so much better. Also Adali or Adi - She usually takes me order in the drive thru and she is so so full of joy and pertinence. She seriously makes my day and I barely know her! Grateful for her. Lastly Debbie - She is always seeing how to be of help and talking with the kiddos it's so so sweet. My daughter came in one day after practice and debbie immediately brought her a water. Kindest person ever. That's all! This CFA clearly does an amazing job Hiring!!!! read more

I took my kids here for lunch the other day for the first time at this location and I have to say, we were very impressed! Super friendly and helpful staff. Very clean, there was even a staff member washing down all of the tables, I love that!!! The food was brought to our table fast, hot and fresh. The restaurant is absolutely beautiful inside, we will definitely be back soon. Thank you for being awesome! read more

It's been a minute since I had Chick-fil-A and was pleasantly surprised at how delicious the sandwich was. They give really good portions too. The service was not bad but not the best. Not as friendly as InNOut for example but that's ok. We took the food to go and everything was in the bag as expected. read more

Chick-fil-A - Fast Food Near Me - Mission Viejo, California

This place keeps messing up our order by not providing the correct food and now the cherry on top a long brown hair in my chicken sandwich. Disgusting. Hair nets aren't a thing anymore?? Over this place. Do better read more

Chick-fil-A - Hair in my chicken sandwich - Fast Food Near Me - Mission Viejo, California

My family and I have been to numerous Chick-fil-A locations here in Orange County. This is my first time at this location, which is kind of close to Trabucco high school, I wanted to get the sausage egg chicken biscuit this morning. Excellent service and the shift leader, I don't know what his name is it was starts with a Jayden - Great person, we parked in handicap and he brought the food out to us, and of course said "My pleasure." read more

Chick-fil-A - Food to go - packed extremely nicely - Fast Food Near Me - Mission Viejo, California

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I just experienced the most kindest gesture today from your employee, Sarah, that I had to write about it. I pulled up to the drive through and she was outside taking orders. She came up to my window and asked how I was doing. She didn't ask what I'd like to order... she asked how I was doing. What she didn't know is that I had just put my dog down after 15 years of loving him. I broke down and apologized for crying and told her about my dog. She was SO kind and caring, and told me she had to put her 19 yr old dog down last year, so she understood. I finally placed my order then pulled forward to retrieve my food at the next window. When I got to the food window, the guy said they'd like to give me a free shake and asked what flavor I would like. I asked why were they giving me a free shake, and he said "just because". I know that Sarah must've told them I was having a bad day, as I'm pretty sure they don't just give out free shakes to everyone. I never expected to be treated with such kindness while driving through a fast food establishment, but these employees really showed me compassion when I needed it most. It's the employees who make your experience a good or bad one, and these employees are exceptional! Kudos to this team at Chick-Fil-A! You have a customer for life! read more

Chick-fil-A - The kindest employees are at this location! Read my review for more details. - Fast Food Near Me - Mission Viejo, California

Yummy yummy food I ChickFilA. Young guy working the drive through was so sweet and lovely. Couldn't tell if he was new or had been there a while but he was so attentive and smiley. Loved the friendly service very much and everything was clean despite being next to a high school lmao read more

Food is always yummy and fresh here. This Chick-fil-A is clean and has kind workers. Shout out to Debbie who is amazing!! Love this location because of the convenience and the food. read more

Chick-fil-A - Seating - Fast Food Near Me - Mission Viejo, California

My daughter and I went through the drive-through at this location and by the time we got to the window, we had to wait for our food. They told us it would be a few minutes and we said fine no problem. Meanwhile, we asked the young gentleman helping us when the chicken nugget heart trays would be back and he said he had to call his manager over to give us correct information. His manager came over, gave him the answer, and the two proceeded to undress each other over and over again with their eyes and facial expressions, gestures and body language toward one another. My daughter and I, with our mouths dropped, were frozen, just staring at them. Then they both suddenly simultaneously stopped, noticed us, looked back at each other and giggled. There is a few moments of awkward silence as we all looked at each other not knowing what to say. All I could muster out was ABSOLUTELY INAPPROPRIATE !! I almost drove off, but my daughter was starving and we had already paid. Why leave and give them free money for forcing this awful experience on us. It doesn't matter if it were a female-male, male-male, female-female or any other type of situation, it made us, the customer, feel like we were interrupting something but there was no where for us to go. This happened almost a year ago now, but whenever we pass a Chick-fil-A, my daughter reminds me that I never wrote a review. read more

Everyone is always so nice here. Food is fresh and fast. Huge bonus, we went inside this time and they have fresh flower arrangements on all the tables in beautiful and tasteful vases with a cute cow print ribbon in a bow. Love these little touches to set them apart. read more

Chick-fil-A - Flower arrangement - Fast Food Near Me - Mission Viejo, California

Aside from In-N-Out, Chick-fil-A is the only "fast food" I eat. Seems that no matter what location I patronize, the food is always excellent and the milkshakes are amazing. I visited this location recently and it upholds the great quality I've experience at every other location. I arrived on a weekday evening and, although the line was short, it did take a minute to have my order taken. Not sure if it was a matter of problem customers or what. The fellow at the register who finally took my order was friendly and quick. I wasn't overly hungry so just got some chicken nuggets, waffle fries, and a chocolate milkshake. My food was delivered to my table using their "Chick-fil-A radar". The nuggets were good, the fries superb (especially with Chick-fil-A sauce), and the milkshake the best of any fast food establishment. I'd never ordered their nuggets before; like I said, they were good but I'll probably stick with their sandwiches in the future. Thanks, Chick-fil-A! You've got another winner of a location. read more

Chick-fil-A - ows the front of a restaurant - Fast Food Near Me - Mission Viejo, California

Nikki Loe! Is the MFIng best person that you could ever talk to up in this Mitch! She was super entertaining and I loved her attitude. Thank you so much Chick-fil-A many more years and on. read more

Good clean location with lots of space to park, I like to pick up the food through drive-thru and they usually always get it right, this staff seems friendly read more

I grew up in the South loving Chick-fil-a and was ecstatic when they finally came to the West several years back. The restaurants are always very clean and bright with super friendly staff. The sandwiches are still the same great taste and quality ingredients but with all the great hot chicken and esp in So Cal the Asian chicken places there are just too many other better options. However I do love their breakfast burritos hence the 4 stars! For $7 you can still get a decent burrito with popcorn chicken (my fave) bacon or sausage. Add in 2 of the jalapeño salsa and I'm set for the morning. They are not huge by any stretch but are filling and again only $7!! Plus at breakfast you don't need to wait in insane lines. read more

Somebody give TREVOR a raise, a free two week vacation, something! He is so kind and attentive. First person in the years I've gotten food here to ask what kind of cheese I would like on my sandwich, I didn't even know you guys had more than ONE! Thank you Trevor, little things go along way and you nailed it. read more

jos Garcia is a great employee and the place is very nice. The fries were delicious and the food in general. Great place.

They tend to get orders wrong, most of the time. Very frustrating when you get home. Check the order before you leave the drive-thru read more

100% at the TOP of my YELP list in every state and every city! I completely trust chick-fil-A. That being said everyone tends to mess up or make mistakes at times. I truly believe they're trying their best and we must learn to be patient and learn to forgive. You guys are the best! Kayne was right after all! "Closed on Sunday"!! Family first, please don't change that! Always super clean and it has a great vibe to it for all ages! See ya soon! Love the Quan's read more

Chick-fil-A - ows a picture of a sign that reads it's a great day at chick - fil - fi - Fast Food Near Me - Mission Viejo, California

I keep trying to give this location a chance, but they fail EVERY TIME! Today, I pull up for breakfast and at the end of me ordering she says 'we actually don't serve breakfast anymore' It was literally 10:30 not past the time and my order was complete. These people are trash. First failure chick-fil-a in the USA. read more

Ordered chicken this evening from the new Chick-fil-A on Santa Margarita Parkway to be delivered. The chicken was tasty and packaged nicely as I had it delivered. The customer service delivery was perfectly timed and professional. We will surely try them again as the chicken was tender and tasty. read more

i recently visited the drive thru and had a great experience. The worker handing out the food was so incredibly kind and made me feel better when I was having a bad sad day. thank you to Nathan read more

Always missing entire meals when I order from this place! this is ridiculous and such a time waster! Uber eats tells us it's a chick-fil-a issue and then chick-fil-a says "you need to talk to my manager who's not in" it's so aggravating to waste your own time and eat the cost of other people's mistakes!! read more

I like the food here and have come a handful of times, but may not come back anymore because EVERY TIME the staff messes up my order. Last time I had a salad and paid extra for blu cheese, which they forgot to add. Today I ordered a salad, and didn't realize till I got home that they didnt give me any salad dressing - it was requested in my order (my order is always placed online and picked up at the restaurant). Also I was only given ONE napkin with my order of multiple things - obviously not enough. And I had ordered the frosted coffee with added cookie crumbles. I instead was given a milkshake. I asked them to please give me the proper item I ordered - Luckily I noticed their mistake but they were oblivious. So then they made the coffee without the cookie crumbles I paid extra for. So I had to ask them to fix it AGAIN. Everytime I go there They have 16 year old teenagers working who are clueless and screwing up the orders. Now if these kids got paid $7.25/hr like most teenagers used to, I would understand and expect this crappy lack of effort - although at their age I made $6.75 and worked much harder. But these kids get paid $20/hr in CA food service jobs with NO experience and still do a terrible job. WTF! it's just absurd that they are allowed to ruin every order like this. At Inn and Out my order is correct everytime! So why cant Chick-fil-a also train their employees properly so they dont lose customers like myself who are fed up with incompetent service. Their food is even literally labled with exactly what should be included right on it! How do you possibly still screw up every time?! AND.... then they have the nerve to say "please reach out to us at this email so we can help you directly" and then when you do email them at the email they referred you to, nobody ever responds. This company's management and customer service is a joke! Shame on you Chick-fil-a! read more

YOU GUYS ARE LITERALLY AMAZING! We catered food for my bridal party and not only did we receive everything we had asked for, hot and fresh and delicious as always, we were also surprised by some beautiful flowers and a handwritten card. You guys truly went above and beyond to make us all feel special. Thank you all so much!! read more

Chick-fil-A - Fast Food Near Me - Mission Viejo, California

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Its great how they treat people and the food is very tasty but on gloomy days they forget to give me half of my order

This Chick fil A hosts monthly special events and it's always so fun! There's games, good food and fun activities for everyone to enjoy. What a gem in the neighborhood! read more

Chick-fil-A - Here for a fun bingo event the Chick-fil-A Trabuco Hills hosted. They host monthly events and it's always so fun! - Fast Food Near Me - Mission Viejo, California

Went to this location for a Mother/Daughter Tea party! It was beyond cute. They had coloring, tea, and photo op. They gave little polaroids with frames to go. I didn't even know chick fil a's did that, it was adorable :) I excepted things to be super busy, but the service was also good. They were well staffed for the event, plus other customers. Everyone there was so nice, i'd recommend this location for the events AND the service! read more

Chick-fil-A - Fast Food Near Me - Mission Viejo, California

Food extremely too salty. Way to salty If you're looking for somewhere to eat and you pass a chick fil.A keep going.. read more

It's a Chick-fil-A so the food is consistent with all the others, but this one is always giving out coupons for free items on the app. Employees are all very friendly read more

I was an atheist before this lunch. But at lunch I saw god breakdance for honey mustard while jesus did the worm for chick fila sauce. Not sure if the food was just that good or I had a transcendental experience either way I would come back!!! read more