Just dropping this review for the staff at this location.. becasue the food is the BOMB, hence my ballooning reward pts! lol I came in, but learned the entire centers electricity went out... chipotle, Walmart..and I could tell bc people were getting back in their cars. The employee (later learned was the District Supervisor), LISA, told me about the electricity, but said they could do cold subs... which is what I was going to get.. so I was happy. Like when you're about to get a surprise, then it gets taken away, only to see you got it! Every other business just said NO, but LISA made it work! Oh two other guys... I believe Ronnie? And Nate? Whipped up my sandwich, in the dark, like a couple war vets dissembling and re assembling their weapons with blind folds on.. these guys were them! It's hard writing with a mouth full of food, but the service they provided, going out of the way.. writing this is the least I can do. Thank you! read more

Forget about everything on the menu. I'm not kidding. None of those corporate common sandwiches compare to the Nate special. I walked in today and didn't know what I wanted, Nate (one of the employees) asked if I had any questions. I asked him what his favorite sandwich is; he said it's not even on the menu.... The Nate special is: Grilled chicken, lettuce, bacon, cheddar cheese, Cajun sauce and Jalapeños and Banana peppers. Again I'm not kidding, one of the best sandwiches I've ever had in my life. Before coming here today my favorite sandwich shop IN ALL OF ORANGE COUNTY was little pickle in Costa Mesa. Little pickles Charger sandwich is preschool compared to the Nate special of the foothill ranch, CA Firehouse subs. Firehouse corporate, Yelp, YES squad and whoever sees this and has the power to make changes to the firehouse menu... you NEED to have the Nate special on the menu. I'll be making some calls and emails myself, but I know that won't be enough... PLEASE PLEASE PLEASE ADD THE NATE SPECIAL TO THE MENU OF ALL FIREHOUSE SUBS IN AMERICA. read more

I love that the sandwiches come in small, medium, and large. Another huge plus is the interior. I am obsessed with fire trucks and weiner dogs and they had BOTH! I ordered a small hook and ladder with no onions and it's a solid sandwich. We ordered several so I wish they had labeled the boxes so we didn't have to pick through them. Overall a really good spot for a quick bite! Service is fast and they're really friendly! read more

Firehouse Subs - Hook & Ladder - Sandwiches Near Me - Foothill Ranch, California

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Just had a terrible experience at this location. I have gone to this location every since it opened years ago, but it might be years before I go back. My sandwich was not like it usually is, fresh hot and delicious. Instead it was burnt! The person there at the time said that they have changed the way they make sandwiches??. What happened to if it's not broken, then you don't need to fix it!! I ordered online (NEVER ORDER THAT WAY AGAIN) and of course, it was nothing like I have had before. I called and of course had to take it back for "the original" way. Never knew places have a new way and an old way without any disclosure. Simple solution, no charge for the sandwich, but it was not even offered. If you order from here to go, check your order before you leave to save any "surprises" once you get home. read more

This is easily my favorite chain sandwich shop. The Hook & Ladder and Meatball are our family go-to's. The staff that works here is always pleasant and makes the experience so much better. Great job and thanks for always being so friendly and making a great sandwich! read more

Good tasting sandwich...got the Sunday Special, which was an Italian sub without mayo but with every thing else... love that they toasted the bread. Will definitely go again and try another sandwich. Friendly service. Clean store. read more

One of the best customer service I've been to overall. Came to order two sandwiches and check out. Jerry, who was checking us out, gave recommendations with specials they offered that saved us money! He also proactively asked if we wanted two cups for water. What a difference proactive offers of value make a difference in customer care. I hope to see him in management soon. It was also refreshing to see a Christian brother walk the walk. Thank you! read more

Delicious and customized sandwiches made to order. I got a daily special medium sandwich for $10.99. The service was fast and food came out hot as ordered. Ambiance is casual and clean. read more

ATTENTION FIREHOUSE SUBS : Mikey represented your business in the highest fashion. I was thoroughly impressed by his all around personality and service. I had an issue with trying to order on the website so I had to come in, and he handled the situation in less than 1 minute. You should be proud and for other customers coming in don't forget to reward those who deserve it. read more

Your store closed decided to close early even though the doors were still open. Multiple customers were let down unfortunately. You should repost the new hours since the employees are defining them for management. read more

We ordered the large tuna sub yesterday for lunch with chips and a drink. Clearly the best subs around. The delivery service was fast and efficient and of course we ate it at home which is peaceful and cozy. Great subs, fresh ingredients, and good people. Highly recommended read more

Food lacked flavor pop and given the price, i felt disappointed. Service was mediocre at best. While i understand this is not a dream job some degree of professionalism and pride would help. I support Firehouse Subs but ya all gotta do better at least based from my experience. read more

I walked into Firehouse Subs in Foothill Ranch last week to inquire about catering. Helen was extremely helpful and accommodating. I picked up a large box of sandwiches 2 days later for our group to enjoy at the beach (all organized and labeled) and they were a big hit. I would definitely order again from this location. read more

Hello Hello fellow yelpers!! Service was great and quick . It's my first time here and with that said I ordered an engineer ( hot/warm) on white bread with a potato soup. Just finished eating it...... the San which was okay the soup tasted sour ( hopefully I don't get sick ) I didn't finish it because it just tasted weird and sour. There was hardly anyone in there and we ate outside . My dude got the firehouse hero on white ( medium )he liked his meal . It would've been a 2 star, but because of the awesome service it bumped it to 3 star . read more

I'm from Arizona and came across this shop minutes before it was going to close. It was a great shop, service was great, and the sandwich was delicious. The brotha Jerry was super nice and kind, he made my day. Would visit again definitely. read more

This has become my go-to place for sub/hero sandwiches when I'm in the mood. Not going to knock some better-known chains, but this place is so much better than the biggest nationwide franchise. Everything is fresh and you can order various options besides the standard lettuce & tomato. I'm never disappointed by the portions. I have had a couple of issues with the app, but not sure if that was the app itself or an issue with phone service/wifi. read more

Firehouse Subs - Counter - Sandwiches Near Me - Foothill Ranch, California

Best deli turkey ever. I realized a medium is a small to me, so fyi. I like the bread, the sauce, and the ingredients. Super delicious & the staff is a delight. This is located in a very large family friendly plaza next to Chipotle with lots and lots of parking. I ordered online for pick up. read more

Firehouse Subs - Smoked Turkey Breast - Sandwiches Near Me - Foothill Ranch, California

Last time I had this was by ordering through Doordash! Today we actually came into the restaurant. It's spacious inside, and you can also seat outside. Ordering was quick and easy. Staff was very friendly and professional. Lots of choices on sandwiches and drinks. Our sandwiches were ready within 10 minutes or so. And they both were full of flavor, delicious, and fresh! You can also order online and pick it up, or just do Doordash. But obviously, it will taste much better dining in! read more

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I visited this Firehouse almost every Monday of the week during January-February 2024 when they had a $9 medium sized meatball sub special going on, which was on top of the double points the Firehouse app gives you every Monday anyway. That specific deal is no more, but I still make this location my go-to Firehouse when the app sends me offers, like they did this week with two medium sized smokehouse brisket subs for $16, which is my favorite type of sub at Firehouse. The staff here is good about getting mobile orders done within about 10 minutes of placing an order. I also like its location in the Foothill Ranch plaza across from the Cinemark theater. The interior at Firehouses are mostly all the same, which I consider a good thing, as it fits the vibe they are going for. Will be visiting here again in the future whenever a good deal drops, or on a random Monday to take advantage of that double points offer! read more

Firehouse Subs - Smokehouse Beef & Cheddar Brisket - Sandwiches Near Me - Foothill Ranch, California

I got a salad and it was honestly delicious which I was not expecting from a sandwich shop! Reasonably priced these days at $10.99 for a salad with chicken. There was even little chopped pickles inside which was a nice touch that was not noted as an ingredient so a fun surprise! My husband got the meatball sub and he really enjoyed it! He loved that they have a hot sauce bar as well! We got to go and much to my surprise the salad came in an eco friendly container, non plastic! Very satisfied overall and will most likely be back in the near future:) read more

I got the club on a sub. It was pretty good. The bread was soft which is a big plus. The meat was fresh. What prevented me from giving it five stars was that there was hardly any condiments on it. Maybe they forgot? Idk. Also, the bacon was chewy and stringy. I'd order here again and give it another try. read more

Firehouse Subs - Club On A Sub - Sandwiches Near Me - Foothill Ranch, California

Always amazing food, service and staff members are always welcoming! My food always comes out hot and fresh :) read more

Firehouse Subs - Firehouse Italian Sub Smokehouse Beef & Cheddar Brisket Turkey Bacon Ranch - Sandwiches Near Me - Foothill Ranch, California

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Firehouse Subs makes a good, solid sandwich. It's nothing spectacular but it'll please your taste buds. I came by for lunch recently. I chose one of the options off their menu board, the Hook and Ladder (smoked turkey breast, honey ham, Monterey Jack cheese, mayo, mustard, lettuce and tomato. I asked for no onion). They offer three sizes and a choice of either white or wheat bread (I went with medium sized on white). The sandwich was ready in five minutes. It would have been quicker if the young guys making it hadn't been distracted by a cute young woman walking by outside that they needed to to go get a better view of. Some customers might have gotten upset by this but I actually was amused. I was those guys many, MANY years ago. The sandwich was fine. The bread was really soft and delicious. The amount of meat was barely adequate and the lettuce was overly plentiful. As I write this I don't recall tasting the cheese and don't see it on my sandwich photo... Whether it was there or not, the sandwich had a great flavor. I enjoyed it but thought it was a bit overpriced for the amount of meat included. The bread to meat ratio was high on the bread side but luckily the bread is quite good (and allows the medium-size to be filling). Definitely a decent option for a chain sub sandwich for anyone who lives or works in Foothill Ranch. read more

Firehouse Subs - Sandwiches Near Me - Foothill Ranch, California

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Good sandwiches with a decent selection. Their hot sandwiches are my favorite and the meatball is the best one.

I love this place very much because the sandwiches here are delicious, the service was awesome, and the ambiance was very neat. read more

Firehouse Subs - A photo of Firehouse Subs. - Sandwiches Near Me - Foothill Ranch, California

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I went to the location in Laguna Hills. I enjoyed the fire station theme. The food was good and lots of choices, but the service made me wish I had gone elsewhere. The employee acted like he'd rather be anywhere else. Not at all welcoming. This was my first visit and likely my last. read more

Taste really good! Ingredients are fresh too! Funny thing is we ordered what was close to us and we're happy we tried it.

Very gooo food but I am disappointed the got rid of the daily deals 8.99.now we go much less often

I was asked if I wanted to donate my 75 cents change I sd no per I save it for my kid. She rounded up anyways and instead of opening the register to retrieve it for me...she just repeated herself saying Oh My God I Rounded Up.....repeat.....repeated Lame..... Mistakes are not a big deal but regardless as easy as it is to make a Mistake it can be just as easy to fix it.... Last time here my meatball was as hard as a rock The other 10 times were fine Bummer read more

Firehouse Subs - Sandwiches Near Me - Foothill Ranch, California

We come here at least once a week. Always order the same sandwich, keep it simple. I know the sign in right in ur face, but I never noticed the "add on" menu. Nathan showed us and also made sure that we were ok with what comes in the sandwich already. He was very nice and patient. read more

Lake Forest (with host Jesus) Always perfect six inch wheat bread with Tuna and banana peppers and onions and no oil but heavy vinegar ! My wife gets a six inch Turkey w a variety of veggies. Tuna is real tuna (look it up ) and actually more tasty than Jersey Mike's ! But ask for three scoops ! read more

Don't go here! And no I will not be ordering here again. I see why this location got bad reviews. Don't go here. We ordered of ubereats and we got the Pastrami and asked for the corned beef to be left off as well as no Mayo. They sent back a sandwich with basically nothing but cheese and a little bit of meat. Ripoff! We even had to add our own mustard. We'll stick to Beach Hut Deli Or Jersey Mike's. read more

Firehouse Subs - Sandwiches Near Me - Foothill Ranch, California

It was very nice of T-Mobile to give us a free fire house sub today. However, it was the worst sub I've ever had. The bun was small and dry. There was very little meat or other fillings. I would not go again. read more

This location is great. The staff are all friendly, and remember your name, and orders. The store is clean and neat, they definitely go above and beyond which is really hard to find anywhere these days. Not to mention the food is fresh, and prepared with care. read more

Polite staff, good gluten free bread, cozy clean restaurant with red chairs white walls and firemen gear ready on the walls in Lake Forest and have your sub while supporting Firehouse Subs Foundation. read more

I placed the order through DoorDash app while at lunch at work. Drive over within a minute or two, the staff told me that the order is not ready until the time stated in the app, which in 10 minutes of waiting. There are no customers in the store and the two staffs working there don't bother to start with the order. After 10 minutes waiting as it stated on the app, my order is not ready. What is the point of ordering ahead of time? Will not return to this location. read more

Great sandwiches and staff. Plus, this is our Second time around catering with firehouse subs to feed Marines of Camp Pendleton. First time, They came through amazingly after another subway shop failed to make the subs we ordered the day prior. When the fire house subs local ownership and team heard about the mishap, they jumped in and decided to make enough subs for the Marines and volunteers of Lake Forest Military Support Committee for meals on the go. Such a great community member/business stepping up to serve! read more

Steak and cheese sub, very soggy with a puddle of sauce. The bread is falling apart, we can't even pick it up. read more

Firehouse Subs - Sandwiches Near Me - Foothill Ranch, California

Not sure why there are not more positive reviews. I've had their subs a few times and it's consistently good. Same with the service. I have always stuck to ordering the same thing though i.e. the meatball sub and it's been great. It's meaty, and solid and flavorful. I'd have it more often but I usually save it for cheat days only. Glad to have several choices for sub sandwiches in Foothill Ranch and this place has been a great addition to our choices read more

We've ordered firehouse through door dash 4-5 times and they've messed up the order every single time. Hook and ladder with honey mustard is all I want. What sauce will be on the sandwich is a crap shoot. I've had everything from Dijon to BBQ. Don't like onions? Too bad. Also, the in restaurant pick up system is odd. When I arrived, my sandwiches were waiting but they want you to go to the cashier for your bags of chips. There were a handful of people waiting in line so you either have to cut/interrupt to get your chips or wait in line which defeats the purpose of ordering ahead. Why not just put the chips in the bag with the sandwiches? read more