Came out to Burger Boss to try their fish burger and walked away questioning every other customer service experience I've ever had. Right when we walked in, we were greeted by Max -- and let me just say, this dude is TOP TIER. Straight up. Coming from someone who worked in food & beverage for over 5 years, I don't throw compliments around lightly. Max absolutely crushed it with the hospitality, energy, and attention to detail. Give this man a raise immediately before another restaurant steals him. Now the food? Amazing. The fish burger was and the cheese fries were straight-up dangerous... the kind where you say "just one more fry" about 17 times. But honestly, what made me a fan was the experience Max created. Great food gets people in the door, but service like that keeps people coming back. I WILL be back here! read more

Burger Boss - Burgers Near Me - Mission Viejo, California

We come here with the kids often. It has become one of our go-to halal burger spots. The burgers are juicy and flavorful, and it's great knowing everything is halal. The staff is always friendly and welcoming. The burgers are conveniently sized and priced for every age group in the family. My only complaint is that the tables feel a bit sticky. I know it's the quality of the tables and not about cleanliness. Other than that, the food is consistently tasty, and we'll definitely keep coming back. read more

Burger Boss - Original Boss - Burgers Near Me - Mission Viejo, California

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Their motto is "be the boss of your burger." Burger Boss is located in the Portola Plaza strip mall in Mission Viejo. After visiting TJ Maxx, the hubby and I decided to eat here for the first time. They boast grass fed natural goodness and no seed oils. The hubby enjoyed his burger and fries. His was a smashburger while I chose a kids meal that includes a slider, fries, and a bottled water. Made a mistake and ordered a side Caesar salad. While tasty and admirable that I attempted to eat a salad a burger place, I probably will stick with just the kids meal as that was satisfying. I did manage to eat more that half of the salad. Haha The ordering is self serve on the touchscreen at the counter. Kind and enthusiastic employees are available for assistance. Dining area is typical fast casual tables and chairs. On a Saturday late afternoon, there are TVs on the wall with college football games on. Plenty of parking that is shared with Ralph's, Starbucks, Panda, and more. If the hubby and I are visiting this area again, we would likely return. It's more like 3.5 stars but rounding up to 4. read more

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Love the selection including gluten free buns, fish patty, turkey patty and black bean patty options. Also super appreciatethe friendliness of the staff but the wait time is unacceptable. People don't go in expecting to wait 30 minutes for a burger. read more

Burger Boss - Still waiting for 2 burgers and it's not even busy it's Saturday at 2:30pm - Burgers Near Me - Mission Viejo, California

What I like most about Burger Boss is the meat quality and freshness. Also, you get a large amount of meat compared to other places. What I find inconsistent about the burgers from here though is the topping stacking, sometimes getting an odd arrangement of the toppings. read more

Burger Boss - Burger and Fries - Burgers Near Me - Mission Viejo, California

THE WORST BURGER IVE EVER HAD. 22 damn dollars for an oil bucket! It was supposed to be my last meal before I serve time an it absolutely sucked. So bad I couldn't even swallow the food. They need to seriously re consider opening this pos business. The fry's taste like cardboard! Also the Crowd here is outrageous and disgusting. The worst burger I've ever had. read more

Burger Boss - Burgers Near Me - Mission Viejo, California

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I'm not really a fast food girl but when I was told burger boss fries their food in tallow, I was listening... I got it delivered via doordash and it came quickly and was still hot. Thankfully all of our sides and sauces were included too! The burger was outrageously delicious along with their fish sandwich, chicken nuggets, Cajun fries and sweet potato fries. It all created just a delightful meal exploding with flavor. I loved their ranch too, I could've drank it. The only downside was that I was very thirsty afterwards (lots of sodium I assume!) but I say it is worth it. read more

My husband got me a burger from burger boss, it was amazing but unfortunately when I was eating it there was a huge piece of plastic in my burger. Due to this I don't think I can eat here again. Update: After posting this review, the restaurant responded saying the photo didn't match their packaging and asked for order details. For clarification, the burger was ordered through Uber Eats on my husband's account. I had already taken the burger out of the packaging and put it on a plate before noticing the issue, which is why the photo doesn't show their wrapper or container. Unfortunately, I discovered the plastic piece after biting into the burger, which was concerning. I've emailed them the order details so they can investigate further. I want to be clear that I left this review simply to flag a potential food safety issue after finding plastic in my food. I'm happy to update again if they follow up or resolve the situation. Location: Mission Viejo Purchase Method: Uber Eats (we picked it up from Burger Boss and did not get it delivered) Food Item: Classic Boss Meal And before there is a response saying it could be from my house, it can't be because I do not own or use Saran Wrap in my house which is what I am assuming this to be. read more

Burger Boss - Burgers Near Me - Mission Viejo, California

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The food is pricey for burgers, but good. The on-screen ordering process is slow and needlessly complicated. It's depressing to go somewhere for lunch and not talk to a human. The tables were dirty and the floor was sticky. The computer screen for ordering was also dirty. I'm guessing because the only employee was a grill cook. read more

I was excited to try this place. The picture of the fish sandwich made me order there instead of getting the filet o fish from McDonalds right across the way. I regretted it. Their fish sandwich was greasy compared to McDonalds. Cajun fries were horrible. Maybe their burgers are better but I do not recommend the Cajun fries or the fish sandwich. read more

Consistently good burgers. Definitely one of my favorite burger spots. This time I got a Mighty Boss Meal and it was delicious. The burgers and fries were great and the Spicy Boss Sauce is one of my favorite dips. read more

Burger Boss - The Mighty Boss Meal - Burgers Near Me - Mission Viejo, California

First time here at this Burger place located on Santa Margarita Pkwy. Plenty of parking available. You can order at the cashier or on the various screens available. Plenty of seating inside. Lots of choices, lots of toppings, and good amount of drink choices. Prices were very decent also. Burgers were very tasty, full of flavor, not oily, not greasy fries. Will be coming back to try other things. Cashier was super nice, super helpful and knowledgeable. Great customer service! read more

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Happened to be in the area & took a chance - incredibly glad I did. The staff greeted me on arrival and made some recommendations & I ended up going with the double smash fuego. The food was spectacular! Not a single fry was soggy - just perfectly cooked & the burger was flavorful & juicy without any excess greasiness. Try the boss sauce and fuego boss sauce - really good. Cool little ambiance for a lunch crowd and laid back. Will definitely come back! read more

Overall a decent experience but slightly pricy for a burger. Decent choices for meats and toppings. I think o have a slight preference for the Counter this is not a bad choice. read more

Wow where to start. I have heard good things about Burger Boss in the past, but on my visit I was not sure what else could have went wrong. When I first entered the restaurant, it smelled terribly like bathroom order. It was fairly empty inside, but the staff had me wait 25 minutes before they could take my order. When I finally ordered, it was another 20 minutes for my order to be done. And it doesn't stop there... I ordered two burgers and an onion ring. They forgot one of the burgers and the other burger was missing toppings. Both burgers came out pink and when I bite into it, and the meat was cold. After microwaving the burgers, they bled into the rest of the burger, and I couldn't stomach eating the rest. Will give this place a hard pass until they shape up. read more

Burger Boss - Burgers Near Me - Mission Viejo, California

If you've been following me here on Yelp (what are you waiting for if you're not?!! ) you know how I love talking about whether a place is great (or not) for your next DATE with someone you just met, someone you're trying to make up with, or someone who's been in your life forever. So, let's run down my usual list, folks. PARKING Great! I love these humongous parking lots as much as I despise huge parking structures that take me a million minutes to get to my destination. I know, I know it's good for my health yada yada yah. I'm not perfect, so swallow that and move on. AMBIANCE I took a bunch of pics for you my Yelp addicts! I say that with love cuz I can totally relate. You're not alone. Burger Boss in Mission Viejo is super clean and they have this amazing oversized computer screens to take your order. Although when I got there I missed the screens on the right and went straight to the counter where JORGE, the Manager met me with a big smile and a great attitude. Take a look at my pics and tell Jorge that Cece said Hi when you see him. He'll get a kick out of that! FOOD I ordered the 100% grass fed, grass finished all BEEF Burger ($8.95) and if you pick that route, you can choose your toppings, you have a wide selection of sauces (I picked Garlic Mayo and the Thousand Island sauces, ooooh lala, I'd divorce my husband for them sauces! KIDDING!). You can also choose your Buns and of course I picked the Lettuce Bowl which was the best decision I've ever made since I had to eat mine in the car to go back home and pick up my purse. (Oh yeah, that's another Oprah, girlfriends! Who forgets their purse at home? Give me a big round of applause for the DUH Queen over here) For those of you who are old enough to remember Cindy Crawford in that sexy Carl's commercial (ooops sorry I had to mention the dreaded C word), I thought I could look like her eating a burger in such a sophisticated and sexy way while driving. NAH, ain't happening. But the BURGER BOSS Burger in my hands were absolutely DEHHLICIOOOUS! Fresh tasting and I loved the 2 sauces combined, omg it was so good. I'm not a big fan of soda (since they've gotten so out of hand with pricing at many of these establishments but I had to give it to BURGER BOSS. They have PEPSI SUGAR FREE my friends! Now you kinda don't worry about gaining too much weight eating a burger cuz they have Sugar Free soda. That's HUGE! so I took another picture for ya! My dear Yelp and Foodie Buddies, you gotta try this spot. There are so many tables for all of us so go on, make that drive out to BURGER BOSS and support our local businesses! DATE WORTHY OR NOT? Oh I'd give this a thumbs up for your first Date. And your second. And third. And your forty ninth Date cuz it's super casual and cute! read more

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The first thing I noticed when I came in were the comfortable seats, several screens (two for ordering) and the other two on the opposite wall but with nothing on.. the place didn't smell of fried food like other burger restaurants, the space was clean and there were many options for customizing your own burger. I love that they have vegan options which is the black bean burger and the vegan smoked Gouda cheese. They also serve Turkey burgers which is a plus for me because I can't eat red meat.. it's awesome that they provide choices for everyone. I have to say that their French fries were my favorite. Not oily at all, perfectly crisp, and seasoned just right and not too salty. The onion rings on the other hand were a bit too oily for my liking.. I enjoyed the Turkey burger and opted for mushrooms and avocado as my add-ons. Overall the burger was delicious. I would have preferred a thicker bun but the one they served wasn't bad at all. The hand crafted drinks were also a star. I absolutely loved the hibiscus lemonade/tea. It was so refreshing and the quality was comparable to other fancy tea shops but without the add-ins. I gave one less star because customer service could have been better and friendlier. We sat in probably the most awkward location because it was the only family booth so it would have been nice if the two screens had something playing on them as it was awkward to be facing everyone who sat near us. I promise we weren't staring at them; we just had awkward seating and no place else to look but straight. Lol read more

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There are so many options to boss your burger, but I often keep it simple. In this photo, I ordered: White Bun, Beef Patty, Cheddar Cheese, Lettuce, Fresh Onions, and the Boss Sauce. I often also order (and recommend) the grilled jalapeños with the chipotle mayo sauce! For my side, I chose the cheese fries, which have been a long-time favorite. And I topped everything off with a refreshing Pepsi that was made even better by the most elite crunchy ice (because that does matter). I've been to Burger Boss many times and I plan to be back many more. The food is delicious and this time wasn't an exception. read more

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The three is for the food, as the service was 5 star. If the name on the receipt is correct, then Terrie helped us order, as we had not been before. She was very nice, led us through options and was patient. Then, she brought our meals to us at our table AND cleared our table when we were done. Very good, thanks Terrie! The wife and I were in the area and I decided to try out Burger Boss as I was jonesing for a good burger and fries. As we were nicely guided through the choices, I wanted to try their signature burger as is, so I asked for whatever was standard and that ended up being the Original Boss with a beef patty, American cheese, fresh (or grilled) onions, pickles (xtra for me), tomato and lettuce. While there were a variety (big variety) of sauces to choose from, I wanted the OG, the "Boss Sauce". In addition to the sauces, there is a variety of proteins, buns and add-ons. Some add-ons are free and others, like bacon, avocado, etc.. were an extra fee. I wanted the original so that is what I got. I also ordered a side of fries which came with two dipping sauces, so I asked for the ketchup and the Cajun Buffalo. They only have one size of drink, and for $1, you could not pass it up! The wife ordered the Turkey Boss and she asked for lettuce, grilled onions, pickles and American Cheese. We decided to try the cheese fries, since I had ordered the regular fries. She also took advantage of the $1 soda. (I'm still amazed by that!) After payment, we went and found a seat. I had not asked if they announce the orders, or should I just wait at the counter. Anyhoo, we got some drinks and went to sit down and wait for what would happen next. After a bit of time, Terrie came around with our meals. First impression was the burger seemed a bit small, but everything looked very nice as you can see in the pictures. The wife and I like to dig into our fries while they are still hot. The regular fries were very good, fresh cut and nice and hot. The ketchup was nothing special, but the Cajun Buffalo was tasty and not very spicy. The wife checked out the cheese fries and said, "Nope." Instead of grated, melted cheese, the fries were covered in a nacho-like cheese sauce. Upon tasting said nacho cheese sauce, we were disappointed as the sauce was not very good and reminded me of a bad order of nachos at a dumpy movie theater. Oh, well, we split the good fries and I actually ate some of the "cheese" fries. On to the main event. The presentation for both the burger and the turkey burger was excellent. They looked so good. I put my burger together by throwing the top bun and fixins on top and was surprised that it seemed bigger than it looked. The burger was almost perfect, perhaps a bit over done, but the bun was soft and fresh, the veggies crispy and the Boss Sauce was awesome. Not the best burger I have had, but I was happy with it. The main event for the wife was not as eventful. The turkey burger itself was very dry and when the wife showed me the burger after she took a couple of bites, it looked light gray inside. Even with the garlic mayo and grilled onions, it was not getting any moister (is that a word?). It looked good, it smelled good, but it did not past muster. The wife said she would not order that again. This place has plenty of options for making a burger your own, so I give that to them. The original burger and the fries were fine, not anything to rave about. I have seen many very good reviews, so I trust that others have had better experiences than I have. Go. Eat pretty good, but avoid the turkey burger. HAVE FUN! read more

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We ordered burgers to go! They were all delicious! Fresh ingredients, nice and hot, love the buns! Their onion rings are some of the best we ever had. The sweet potato fries were nice and crispy and all their side sauces were ordered were very tasty. We thoroughly enjoyed our meal. I would order here again for sure! Great job. read more

Hadn't been to Burger Boss since pre-Covid days. Was looking for an exceptionally good cheeseburger...And was not disappointed! Delicious hot juicy cheeseburger served up...was so good! I wish I could remember the person's name who waited on me as he was exceptionally nice and accommodating! I think it was Nathaniel, but I'm not sure so I'll have to check. He and the chef that day were excellent! Best service I've ever experienced there...Great asset to this location...very personable and friendly service! High quality beef and all! Thank you so much...very enjoyable! read more

Service: 5/5 I came in late on a monday and it was empty but they were super friendly and attentive (and patient since it was my first time and I had a couple questions) Food: Got the double beef burger on white brioche with lettuce, tomato, raw onions, Sharp cheddar and added two premium toppings avocado and turkey bacon-5/5 Generous portions, super juicy and flavorful beef patties, plenty of fresh avocado, everything was top notch and very fresh!! Also beautiful presentation for a burger place! Didn't finish it , eyes were bigger than my stomach. But 100 percent would come here again! Side of fresh cut fries- 5/5 Super fresh and hot! Perfectly cooked. Hibiscus black iced tea - 3/5 A bit too sweet for me but it was refreshing Highly recommend this place!! They also have tvs (watched some basketball)! read more

Burger Boss - Fresh Cut Boss Fries Beef Double Burger Hibiscus iced tea - Burgers Near Me - Mission Viejo, California

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I brought my dad here but forgot that this chain still has not "woken up and sniffed the granola" by allowing customers to choose doneness cooking on burgers (a.k.a. "medium rare", "medium" etc.). My dad is a "blue rare" or "rare" beef guy, so it was far from a home run here. I thought they would finally get their act together understanding that they are a gourmet burger joint and you cannot claim to be that and not allow doneness control. Additionally, they are smash burger style which further reduces the juiciness. My guess is they are cooking these "medium well" currently. I did like the 1/4" or so thick piece of fatty brisket I added to my burger and it did help save it. As did the garlic sauce. The brisket was smoky and fatty and added some moisture. The ONION RINGS are still solid. They have some great custom options and the many sauce choices (ex. chipotle) are great. Having Mexican Coke is another solid move. What is NOT great is the lack of custom with doneness meat cooking control. I think I am going to return to Krave or The Counter since they are gourmet burger joints that understand the basic concept of "doneness" and how important it is for true burger fans. Not everyone wants to save a burger with sauce, cheese and condiments all the time. read more

UPDATE: This is the SECOND time they screwed up our order and the second time we ordered for pickup so now they're 2 for 2 on messing up orders. The first time they forgot to give us a fountain drink and this time, we ordered 2 double smash boss meals and were missing fries. I tried calling them nonstop and no one answers the phone. SO FREAKING DISAPPOINTED IN THIS PLACE! DO NOT GO! IDK what kind of people work there or run the place but clearly they're incompetent. The service and follow up is TERRIBLE read more

Burger Boss - Burgers Near Me - Mission Viejo, California

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Good burger very fresh. I didn't dine in but I was told the service was good n friendly staff clean restaurant

Stood at the register for 5 mins. All 5 of the employees made eye contact with me but couldn't be bothered to say anything. Finally realized they had a kiosk, but the tables were covered in trash and insanely sticky. Gave up and took my family of 5 to Taco Bell. It was great Wow, forgot it's been 4 years since I tried this place the first time. Still waiting on the owner to reach out. lol read more

We walked in about 8:10, they close at 9:00...the guy behind the counter said "picking up order or eating in?" No "hello" or "welcome", just that cold inquiry...We said "eating in" and his response was "I'll be with you in FIVE MINUTES"! Seriously?! I decided to place our order on the kiosk so as not to bother the help! The restaurant is pretty gross, sticky tables, filthy counters/beverage area & dirty restroom. I'm sure they have good burgers but the black bean patty is super mushy & not tasty at all. It's never a good experience when a restaurant is in the process of doing their closing procedures but it's even worse when they make you feel as if you're interrupting that process almost an hour before closing. read more

Always a fresh burger and built to order. I like the lettuce wrap options. Fries are good too.

Still 5 stars. Easy to order. Plenty of gluten free options. Food fresh and delicious. There's a Yelp coupon at check in for a free order of fries. Easy to use. The service was quick and efficient. The restsurant wasn't really crowded and nice and clean. Definitely will stop in again. read more

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Very Salty, Dry and burned on the edges of the patty, no lettuce, or tomatoes looked like a plain cheeseburger. This was my first time here, and I'm not coming back. There are other burger places around. I ordered the $13.99 meal to go. read more

Burgers are just ok , nothing special about them. Had the double smash burger and daughter had regular burger. Flavors were just not there, seasoning was a bit salty. I had Cajun fries which were over seasoned and overwhelmed the fries even with some ketchup. Took some time to get our food and was not worth the wait. I would skip this place. read more

We stopped in for a snack and purchased a kid's cheeseburger. It was the right size for a snack and came with fries. I opted for ranch and ketchup as sauces. Service was quick and my burger was made to order. We like that they use grass-fed beef and that it's never frozen. The fries were okay and I should have ordered onion rings. Next time. I also like that they have cane sugar sodas versus corn syrup. Our server was great and worked through the dinner rush with a smile. While it can be argued that it's pricier than other fast food places, you definitely get more for your buck here. Higher quality food will always win in my book. read more

Burger Boss - Burgers Near Me - Mission Viejo, California

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Five stars for food, three stars for service. I had been to Burger Boss years ago in Tustin, but hadn't visited this location before. My boyfriend and I visited on Sunday night. Service was slow even though we were the only customers waiting on an order. The staff member that took our order was nice, but seemed on the newer side - he didn't really have a lot of recommendations or descriptions, and he seemed to be having trouble inputting our orders. Nonetheless, I was impressed with their vast selection of food and hand crafted beverages. I made my own burger with a gluten free bun and ordered sweet potato fries, while my boyfriend got a double-meat BBQ burger with regular fries. We took our food to go, and even after a 30 minute drive our burgers and fries still tasted fresh and delicious! They definitely go heavy on the sauce so keep that in mind as you build your burger. I loved the crinkle cut sweet potato fries in particular. With all that said, this location is a bit far from me so I don't know if I'd come back regularly, but I would absolutely try out the Tustin location again. I'm curious to try their other protein, topping and sauce options and their lemonades and lettuce wrap bun! And of course, the sweet potato fries...yum! read more

I came here on a Friday afternoon and was really pleased by the friendly service, great portions/presentation, and clean environment (gender-neutral restrooms available). Burger Boss offers a wide range of options from signature burgers, build-your-own burgers, fries, sides, sauces, and drinks! They also pride themselves on using natural ingredients. I really liked the fresh taste and look of the ingredients in my burger and it was very filling. The brioche bun was also nice and soft. I am also a fan of their onion rings because of the light, crispy batter. Their mango lemonade is a wonderful balance to the meal I had today as well. read more

Burger Boss - Onion Rings, Original BOSS Burger with toppings - Burgers Near Me - Mission Viejo, California

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My first experience here was the best I have ever had! Max made me feel welcomed, greeted me and was extremely helpful and friendly. He absolutely made my first experience here one of a kind and will absolutely be back because if I get service like that every time this will be my number one burger place to go to! Thanks so much for hiring employees like Max to make every persons experience just like mine! 5 out of 5 and I haven't even had my meal yet! read more

I loved the burger. It was kind of a smash burger and tasted really good! I could've eaten another. The fries were good but the bacon wasn't fresh enough and there was not really any bacon taste to it. Next time I'll order two burgers and skip the fries. read more

Burger Boss - Cheese Fries - Burgers Near Me - Mission Viejo, California

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I was looking forward to trying this restaurant. Yesterday we arrived in the afternoon and the dining room was a mess. We were told to order on the kiosk. The table tops were sticky and it just didn't feel clean. The burgers were fine but my first impression ruined the enjoyment of the burgers. I would highly recommend having a dedicated person to clean the dining room often especially after busy times. read more

I was impressed with this Yelp Elite event. I've always wanted to try this place and was fortunate to have had the opportunity through Yelp. It was super easy to order, staff were friendly and I enjoyed a delicious burger and an order of fried green beans. A very pleasant experience! read more

Burger Boss - Burgers Near Me - Mission Viejo, California

We stopped by on a Wednesday night & were served quickly by Anakin. Our two build-your-own-burgers were served faster than expected. (NOTE - This is not a fast food place. Expect to wait at least 10-15 minutes while they prepare your masterpiece) Our sweet potato & regular fries were hot & fresh. We were impressed with the thinly-cut avocado on our burgers. Lots of drink options to choose from, including artisan sodas, lemonade & ice tea. We left full & satisfied. read more

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Delicious, fresh made, custom burger and sides. Loved my fried green beans and Boss My Burger with turkey bacon, grilled onions and jalapeños. read more

Burger Boss - Boss your burger and fried Crispy Green Beans. - Burgers Near Me - Mission Viejo, California