Lady at the window was super rude she spoke Spanish wasn't helpful at all had me park and made me wait when one goes through drive thru we expect our food to be ready not only that but this was a mobile order that should've been ready already. I definitely will not be coming again. No other car was parked it's truly upsetting read more

Food was dry and sticky did not taste fresh. Protein was overcooked. Has really forgotten how quality was at first

Had panda for dinner 8/11 and have been throwing up. Use to love coming here, don't think I've have at again Update: now it's coming out the other way. Thanks Panda Update: 8/12 I've been dedicating myself and vomiting since 2am read more

I wanted to jump on here to say THANK YOU to Panda Express. Although the restaurant on 10th and Trenton sucks and their cashiers, food preparers and manager really dropped the ball, especially the drive thru cashier who ran my card 4 times, charged me and still didn't give me my food, HQs themselves were kind enough to fix the double charge! I appreciate the time taken to help me in this. read more

I've been here twice now since being in the RGV. It's a solid PE franchise with consistent traffic. Food has always been fresh and taste as expected for westernized Chinese food. It's fast, straightforward, and easy. My go-tos are the grilled chicken and black pepper chicken. read more

Panda Express - Brown rice, veggies, grilled chicken, and black pepper chicken - Fast Food Near Me - Mcallen, Texas

After eating the shrimp and noodles, I became extremely Ill. I'll give myself another three toilet trips before I go to the hospital for food poisoning. There is something seriously wrong with their food. Stay away unless you want to be throwing up nonstop for 4 hours read more

This place can sometimes be good depending on the people that are working. Today I was greeted poorly and with a negative attitude. The food was okay I've tasted better other times. read more

I went here because my mom loves the chain and I although I tried to talk her out of it, here we are. The Steak & Shrimp was basically mystery meat and 2 pieces of Shrimp. I ordered the plate and the Grilled Teriyaki chicken was also subpar. None of it tasted real or fresh. Do you remember the weird stuff they'd use in our school lunches that was supposed to be meat or chicken? This is what they're serving here. They also gave me Chow Mein instead of Fried Rice on one of the plates. It's really not great. The egg rolls reminded of the dry, burnt, burritos from Stripes. It's to safe to say that I'll never have to try to convince her that we shouldn't eat here again. Although the order was wrong, the girl was really nice. Mistakes happen, I get it. read more

Panda Express - Fast Food Near Me - Mcallen, Texas

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They didn't even get me my fishbowl back!! I put my pet fish Rodney over in the cats section of the store...they repay me by POURING it into the chower. Personally rodney means nothing to me...but that fishbowl! Girl, I spent $700 on a premium quality fishbowl with oyster authentic clam circular shells, but okay boomer. Not a fan of this Panda Express. Not now, not EVER!! If I didn't get my point across, no! I will NOT return! Thank you, NEXT. read more

Let me first say that I love Panda Express. But this location has a staff problem. Bad attitudes all around and blame the customer for everything. Mess up your order? Your fault. No apology. No attempt to make it right. Beatrice the "Manager" was useless, unprofessional, and could care less about the customer. The girl working the window was having a field day getting our order wrong and rolling her eyes every 15 seconds. Customer service training is in order. It's so sad to see a great place soiled by bad people. read more

Never had bad food before from this location , always fresh and fast. Only 4 stars cause its doesnt have anything to make it self stand out to be a 5 star read more

Probably my new favorite Chinese food restaurant. Easy drive through and quick service. Sometimes if more than 4 cars game the line and go inside for takeout. Clean dining room inside. High quality and fresh ingredients. You can eat off menu for 2-3 items if eating clean. Kids meals more reasonable size portions since not healthy and include drinks. Very economical. Beats House of China. read more

Panda Express - Drive thru - Fast Food Near Me - Mcallen, Texas

The cooks are experts but they always give the customer service headset to kids who are both condescending and inept. Good food, bad attitude. read more

The location at 10th and Trenton stinks. They only delivered a small portion of my order, and won't answer their phones, so there is no way to contact them to find out what happens. read more

Rude Manager Beatrice! Went to Panda Express and we decided to get off due to the drive thru line being extremely long. There was plenty of staff working. We placed our order and made our way home. When we get home we are missing a plate, looked at our receipt and notice that it was not charged. I called and experienced the worst customer service from what she call herself a manager. I explained what happened and let her know that we live in Mission but this location is closer to us. Her response was that we should go to Mission and purchase the plate that we are missing! I did not want a discount or a free meal but the thought of her telling me to go to Mission if I live in mission is unexceptable!!! Not to mention that the plate was made but they did not charge or put it in our bag I asked for the district managers name and she refused (didn't want the DM number just needed a name). She also mentioned that they were shot staffed just to justify it, but they were clearly not short staffed the had plenty of people. If you want a manger to tell you to go eat at anther location go to this location and deal with Beatrice!!!! NEVER EATING THERER AGAIN!!!! By the way we ordered over $50! NOT THE FIRST TIME WE HAVE TO DEAL WITH BAD CUSTOMER SERVICE FORMTTHIS LOCATION!!!! read more

Couldnt look at the menu for longer than 1 minute before night worker rushed me through drive thru.

My family comes here once in a while. While ordering my food, I ordered a "Thai Milk Tea". It took some time, but it is honestly worth the wait! The staff are nice. read more

Let's start with the food and service. It's good, the food is very delicious and plentiful. The service is fast even when it is pretty crowded, hopefully it stays like that. I like how it flows so it is faster to get your food and sit down. When it is crowded you can choose to go sit outside. The inside is very pretty and moderns. There are many tvs and there is a lot of light that enters the restaurant. The restaurant also has a separate tea "bar" if you feel like ordering some there. There are free samples that they bring to you and the service is generally nice. It's a fast food restaurant so obviously they don't have they healthiest choices but restaurant and food is good. I would recommend coming here if you wanna try some fast Chinese food. read more

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I went to dine in and l got a horrible service from Selena Aguirre it was in the store located I McAllen Tx on Trenton store #2441

Here is the bottom line. Flavorless, tasteless, otherwise bland food will always ruin an experience---no matter what genre cuisine it is. Chinese food flavor should always be spicy, sour, salty, sweet, and or bitter. Never bland. Today's beef broccoli had the flavor of being boiled in water. No amount of sriracha and or soy sauce was going to change the boiled water flavor. If you want something fast and quick to eat you can definitely stop here...just don't expect it to have any taste or flavor. read more

I have loved this place since it opened and It's my favorite go to for a quick meal but they have one female server that literally will count the pieces of chicken she puts on your plate. I ordered firecracker chicken and there were THREE pieces of chicken...that's it. She did the same thing to the person behind me and they asked her to serve them more. Will avoid her serving me at all costs. She wears glasses but so wish I would have gotten her name when I got my meal last night because I would have blasted her all over this post. Like seriously lady, are they taking the cost of the food from your paycheck or what? People want more than 3 pieces of chicken for $6. read more

I was trying to enjoy my meal and was approached by a woman trying to sell me nail clippers after I told her I did not have any cash she just stood there watching me eat. I felt very uncomfortable. I didn't finish my meal, I ended up just leaving. I don't think I will be returning if I have to be subjected to solicitors and then be watched while I am eating. read more

The food here is substandard, it is not fresh. The vegetables in the window are for looks. Don't go here, it will make you sick.

Our experence at Panda Express has historically been very good, however on one visit recently they significantly fell sort of the mark and all attempts to reach the Restaurant have been unsuccessful. Phone calls reach a recording saying that no one is available to take my call and to call again later with no option to leave a message. Emails go unanswered with the exception of being sent updated copies of their Dispute Resolution and Arbitration Policies for use of their Git Card Program. On this recent visit the Restaurant was undergoing some renovation and all of the Beverage Dispensing Systems were being replaced. The Parking Lot was full of new and old equipment, the serving and prep areas were a mix of Food Prep and Workers replacing Equipment and many items were either sold out or not available that day. I should have left but my Wife wanted Panda. Unfortunately after we got our To-Go Meal home we discovered that the food did not taste right, it had a funny taste and practically no flavor that we could identify. We are frequent Diners at Panda so we know how their food usually tastes. We were concerned about possible contamination from all the remodeling. We could not eat more than a bite or two before becoming very concerned and discarded the meals. I actually held on to the meal incase Panda wanted to see them. Unfortunately as I said we were unable to reach anyone at Panda and even now a week later we have been unable to reach anyone from Panda by Phone or eMail. And other than their updated Policies and Proceures we have received no response to our concerns. Not what you would expect from what we thought was a High Class Restaurant. We probably need to reconsider our list of Restaurants when we are deciding where to go. Very Disappointing. read more

This is my favorite Panda Express in the area. The staff is great and you don't wait very long. The portions are great, unlike a couple other locations that I've been to. read more

Ok for fast food Chinese. As far from authentic as you can get. I am not a fan of overly fried chicken smothered in sugary and spicy sauces. But in the Valley this is considered good Chinese food. They give you enough rice to feed a small town. Crowded because it is new. read more

A must try is the Beijing beef. A little spicy but very tolerable.. Orange chicken and pepper chicken are also good. White rice is a little dry. read more

The food is awesome. The server must have been fairly new. I ordered a drink from the tea bar where there was a sign advertising a 10% discount for tea bar orders. She didn't give me the discount. I advised her of the sign and she looked lost. I wasn't complaining and told her for myself it was fine but future customers may be rude. Communication from management to all staff is key. read more

I see decent reviews, but I was so grossed out with the filthy tray that they serve their food on when you dine in. It ruined my meal. The tray smelled like an old wet mop. I complained to the manager and he did absolutely nothing! read more

Usually the food is great but our last 2 trips they have not had entrées ready. We have had to wait 10 minutes for food and 10 minutes standing in line to order. Best to go when they are not busy because the staff is not trained well enough yet to handle heavy traffic. read more

Drive thru is fast, service great & their grilled chicken, vegetables & brown rice bowl is less than 500 calories.

Great food, but after the wife and I have been going there about once a week, we are told that we can no longer receive a military discount. The manager actually said they do not give any discounts. read more

This has to be one of the best Chinese food i have tasted very delicious. But every time i have been here they give small portions of food :/// once in awhile i get a good person and they give me a good portion amount making it worth the money payed for. read more

I absolutely love this chain especially the one in Trenton, great service, food, and prices.

The food was ok, I tasted sink water for some reason every time I took a bite of the orange chicken. It would of been an ok meal but I gave the cashier 13$ and she kept a dollar! By the time I realized, I was already half way home with only 28 cents in change. Not happy at all, and I sure as heck am not going back. A dollar might not make sense to be mad about until it happens to you; I learned that the hard way. The one in Mission is way better! read more

I ordered the Wok steak and shrimp which is an addional charge of $1.25. The server only included 2 pcs of shrimp in my portion and when I brought this to his attention that I did not see that he included more than 2 pcs of shrimp, he responded that there were 3 pcs that the 3rd was underneath and that is all that they are to include. Well when I got home, there was no 3rd shrimp, it was a pc of potato. I think that if Panda Express is going to have entrees with an additional charge, that is understandable, but please make it worth the upcharge or customers will probably not order it again. read more

The new dish, General Tso, is one of the nastiest things I've ever eaten, avoid this selection!! The food was really good when this location first opened but has gotten to be really gross the last few months. The taste is not consistent and the the quality has gone from 9 to a 3 at best. So sad because it really did use to be good food! Take your money elsewhere and get the quality feed you deserve. Management needs to change for me to return. read more

Great service and incredible food. Many healthy options available and a wide selection of delicious teas. Very affordable as well and great customer service. This place gets very crowded during lunch hour so plan accordingly. read more