Don't go here. Worst experience ever. Made order online, still have to wait over 30 minutes due to them not being able to find online order. I was pretty vocal saying I have a broken hip, I cannot stand, please refund my order. The staff and management humiliated me. Never ever go here please!!! read more

Panda Express - Gave all empty fortune cookies on purpose and smiled at me. - Chinese Near Me - Grove City, Ohio

This is just a run of the mill Panda Express. The parking was ample at about 11:30am. Surprisingly there was no line. The place was extremely clean and the pans of food were full and steaming. The woman immediately greeted my husband and I. She worked quickly and gave a lot of food. I ordered the Honey Walnut Shrimp, Sweet Fire chicken and chow mein. My husband ordered Teriyaki Chicken and Orange chicken with white rice. Everything was good for the most part. I enjoyed my meal, it was done well without any of the batter falling off of the shrimp (which I get sometimes). No complaints. My husbands' teriyaki chicken is thigh. It was very fatty and virtually impossible to eat because of the slimy/fat. He ended up throwing that away. He said that the white rice seemed to have been sitting and wasn't very pleasurable. He ate his orange chicken. The drink station was clean and organized. My husband said it smelled like poop over there but I didn't smell it lol. read more

Panda Express - Entrance - Chinese Near Me - Grove City, Ohio

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I got the beyond orange chicken and fried rice. So good! Had to wait a few minutes for the beyond chicken because it is so popular. Well worth the wait. Employees here are so nice. read more

Panda Express - Beyond Orange Chicken and Fried Rice - Chinese Near Me - Grove City, Ohio

It has been awhile since I've gone to this location, but when I went tonight I had good food but a very poor experience with the staff that has soured my thought of The Panda Express on Stringtown Road. I ordered a bowl with white rice and sesame chicken. The employee who served me--Sydney--a young girl with blonde hair in a pony tail, was the rudest staff member I have ever experienced. On my bowl she gave me 4 pieces of chicken that were extremely tiny so I simply requested to have a little bit more on my bowl. She gave me this horrendous dirty look and argued with me saying that that's all she can give me and that I need to be satisfied with what I have. After bickering with her back and forth she still would not listen to the customer and I had to get a manager. The manager was extremely friendly and helpful, she provided me with the adequate amount of chicken that should be on the bowl. Sydney needs to be taught how to properly act with customers instead of being caught up with her self righteous attitude. read more

I love Panda Express.. the only reason this gets 4 stars is because it took so long to get through the drive thru. My shrimp was absolutely delicious!!! read more

This location has recently gone down hill. They are super skimpy on sauces and the chicken just keeps getting worse and worse (fatty and cheap). They used to have decent quality and good portions of everything, including sauce but yikes... It is definitely going to be a while before we go back... We have had bad experience after bad experience lately. read more

Do not recommend this location. Do not place order online. Placed order ahead with my pickup time being 20 minutes later. Showed up and waited and additional 25 minutes before my order was ready. Have had this issue several times at this location. read more

Let me start with a little background. I work 3rd shift and it's a struggle to find options other than pizza for my crew when the company is providing a lunch for them. We opted for Panda Express catering this time and we were all impressed with every aspect of the meal. The website was easy to navigate and ordering was a breeze. When I arrived to pick up the order it was not only ready but hot and fresh. The team at the restaurant was on point and provided carryout containers for leftovers and plenty of sauces. All 3 entrees and 3 sides went over like gangbusters. Thanks for giving us another option as we toil away on 3rd shift. read more

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Made a yelp account just so I could let people know how terrible the customer service is here. If you order online, get there 15 minutes after your food is expected to be ready. And don't expect the staff to be friendly about them being delayed with your food either. Oh, and if you talk to the manager, you'll understand exactly why the staff gets away with the laziness they do. It shouldn't be too much to ask, for people to not have to stand in line for 10 minutes when they order online 15 minutes in advance. If you're gonna have to stand in line, and then watch your food get made in front of you, then why does the app even offer online ordering? Completely defeats the purpose read more

2 entree's, rice and a drink $10.50 I ordered the Honey Walnut Shrimp and the new Peking Pork. Both were great. 10 large shrimp ! Zero fat to trim on the pork. Fast, fresh and large portions. You will not be hungry when leaving this establishment. read more

Panda Express - Chinese Near Me - Grove City, Ohio

Great place to eat at for fresh Asian inspired food. Always clean dinning area and patio for clear warm or hot days. I wish I could post a picture of my food but I'm hungry and delve into my dish. read more

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We get dinner here at least once a week. The food and the service here use to be very good. In the last month or so the service has went down hill. I always go inside to see what looks the best. Obviously waiting on the drive thru is more important to them than the walk in customers. Tonight was the topper. Waited awhile before before anyone started waiting on the walk in people... finally get our food and go home to eat dinner... the rice was hard ! The whole meal was bad .. I hope they turn this place around because we use to love it... read more

How are they going to make my food wrong ..tell me its fine that I don't have a receipt, beacuse they wrote down my name. I went to get my food and they tell me I need my receipt. I told them I do not have it but I can show them I paid through my banking app. Had a picture of my receipt and everything...they wouldnt give me my food. Wirst service ive ever received! Its just rude. I paid for my food to be correct. I got something I didnt want why cant they fix that. Worst place to go on stringtown. read more

Line was slow but I'm hoping food is great. Smells great. Looks great! Just wanna go home and take a couple bites but I'm still in the drive through line and man. Should have went inside lol read more

Because of this location, I will never eat Panda Express again. They convinced me to order 3 small entrees instead of the Bigger Plate combo, which was a complete and total scam. After assuring me this wouldn't be the case, it was more expensive and less than half the food. Who does this? And they don't care at all... read more

Really realllllyyy slow staff. Didn't give any of the sauces asked for. Expect mediocre at best.

I was in line for drive thru for approximately an hour to get drive through (supposed to be a convenience) at this Panda Express. I understand COVID has affected many businesses productivity; however, if managed correctly service could be provided that does not deter customers. This place is not managed well at all and is losing money by the second due to poor service and apparently management is fine with it. The owner should be looking to replace the current manager of this establishment as this manager cannot think outside the box to quicken the pace of filling orders costing this owner money. read more

After beginning my week in Columbus with a particularly unsatisfying visit to what was described as "the best Chinese restaurant in Columbus," I rationalized, "how bad can Panda Express be?" Having only eaten at an airport location or two, this chain of Sino-American fast food eateries couldn't possibly be any worse. Like a favorite saying of a former boss, "you can't fall off of the floor," expectations were minimal. Fortunately, Panda Express didn't reach the nadir of Sunday's dinner; but came mighty close. None of this introduction should leave the reader with an impression that the food at Panda Express is good, only that is less atrocious, and less expensive. Bland, prepared in trough-sized quantities, then left under heat lamps until served, no points are won for kitchen proficiency. The cafeteria-style counter service was so laden with malignant attitudes and "we're doing you a favor" customer service philosophy that two families simply walked out, before being served. Everyone else was turning to complete strangers at adjacent tables, whispering, "did you hear what she just said?" Equally surprising was the response from one couple; "stick around, it happens all the time." And yet, through it all, Panda Express was still a better experience than the horrific food and mediocre service roughly across the street. Curiosity-turned-morbid was barely averted this time. Face-to-face with the steam table trays of Panda Express foods, I opted for two upcharge entrees ($1.50 extra each): Five Flavor Shrimp and Shanghai Angus Steak, with fried rice and an eggroll. The eggroll, was served with canned duck sauce (rather than hot mustard), wasn't particularly tasty, but wasn't greasy or offensive. At the other end of the spectrum, the steak had faint flavor notes of black pepper. It was relatively good, even if the accompanying vegetables and sauce were insipid. The shrimp dish wasn't at all generous with its featured ingredient, and lacking in depth; not good, but, in the relativistic terms of this review, not bad either. As for the fried rice, it was overcooked, flavorless and boring-- nothing more than a cheap plate-filler. I have no ambition of ever setting foot in another Panda Express, but in fairness, I've lived a generally happy life with having only eaten in their airport locations. This time the location was only a short walk from my motel, and I was more concerned with fundamental sustainace, then getting a good night's sleep. read more

Fraud Group，bigger plate combo comes with 3 entrees extra charged again, and they didn't even explain to me, because I'm a Chinese, they discriminate against me, I will never come back again read more

Panda Express - Fraud Group，bigger plate combo comes with 3 entrees will extra charge again, and they didn't even explain to me - Chinese Near Me - Grove City, Ohio

The wife likes Panda so we do get it once in a while. I am not a fan but do it to placate her. The rice is always undercooked and a little hard. The orange chicken is "okay", but any other meat I've tried is rubbery, mushy, or fatty. The sauce and amount thereof is minimal. I usually have to use something out of my own fridge to add flavor. I would not go here as my choice for fast-food Chinese cuisine, but the things we do for our spouses. Right? read more

Usually don't leave reviews, but my past few experiences at this location have just been disappointing. The workers act like you are inconveniencing them just by ordering food from here, and then when you get it (after clarifying the order) it is still wrong, and I am charged for missing items. Multiple times now. I have given them the benefit of the doubt since I have worked in food service for many years, I know it can be tough sometimes. I'm sorry but I just can't be satisfied when paying high prices and receiving sub par service and incorrect orders. read more

Food is either warm at best, or they're out of what you order. Service in drive thru is usually pretty slow. Sad, panda is usually pretty good if they'd prepare it and warm it correctly. Have been sent away several times because they're out of several items on the menu, simple items at that, fried rice, grilled chicken, and a couple others. This location also has limited menu items compared to other Panda Express locations COVID 19 UPDATE !! Waited in the drive thru to take advantage of the online special. Waited for 30 minutes. Get to the order screen and am then told I have to park and go in. So now I have to go back and expose myself to get the food I have already paid for because they can't hand it out the window? Good grief!! read more

I normally don't review fast food places, but I had to make an exception considering this was the smallest portion I've ever had at any Panda Express. They were nearly out of the steamed veggies, and I would have happily waited for more as opposed to getting the scant scoopful the employee managed to muster. You can imagine my disappointment when I opened the box to find half of what I'd normally get in an order but for the full price. read more

Panda Express - This was it. Panda Express must have wanted me to go on a diet considering their ridiculous portions. - Chinese Near Me - Grove City, Ohio

Not bad for fast food. I went through the drive-thru, which was fast and efficient. My food order was correct and it was a little over $7 for everything I got. The portion size is not huge like other restaurants, but it's fast food. I got the Black Pepper Chicken, fried rice, and an chicken egg roll. It had a good amount of pepper flavor. The fried rice was a touch on the dry side, but nothing that a little soy sauce couldn't fix, and the chicken egg roll had the nice wonton crunch on the outside and a delicious mix of cabbage, carrots, mushrooms, green onions and chicken on the inside. Convenient drive-thru and inside seating options. read more

I ordered a plate with steam rice, angus steak and teriyaki chicken. At the drive through I told the cashier make sure I have a teriyaki sauce. When I got to office to eat my lunch I don't have a teriyaki sauce and they gave me orange chicken instead of angus steak. read more

Panda Express - Orange chicken, teriyaki chicken. Didn't get a teriyaki sauce and gave me orange chicken instead of angus steak. - Chinese Near Me - Grove City, Ohio

I was traveling and got a 2 item plate. The Sweetfire chicken was the only thing that was actually decent. The steak, which came with an up charge, was OK at best. As for the fried rice, ordered because Lo Mein would not be ready for some time, I have made better in a frying pan in my own kitchen, was less than good. I ate some of it and threw the rest away. Likely will not try another quick serve Chinese again. Ironically, my favorite local place can have nearly the entire menu available for pick up in less that 15 minutes. This was not worth it in my opinion. Had i not been traveling, I would have gone back to complain. Two forks down. read more

It's your typical Panda Express. It's fast food Americanized Chinese food and it usually tastes pretty decent. However I dinged it a star since this location used to be on Grub Hub, but apparently I now live too far away for them to deem me worthy even though El Vaquero is just down the street and they are just fine delivering it to my house. read more

I ordered orange chicken,Beijing beef and chow mein noodles. Both the chicken and beef we're goopy and tasted nasty. The chow mein was ok. This time I went early around 11:30am figuring the food would be cooked fresh. The person serving the food didn't wear gloves and was scratching her under pit. Another employee saw but didn't care and continued serving orders. I understand they use ladle spoons but at least have some human standards in the fast food industry. I did get sick with diarrhea and bad migraine. I've been to this restaurant 2x and it's the last time I eat at Panda period. read more

Horrible experience. This isn't worth a star at all. Wayyy too many orders getting wrong and lot's of anger customers. This place needs to get more organized and they need more employees. They wait to the last minute to tell the cooks they need more of whatever is gone and then everyone has to wait 10+ minutes until it's finish. Hearing a lady complaining that she waited for 20min just for her order to be finish!! That is seriously absolutely ridiculous. Also having somebody come from the drive-through window getting the wrong order and then having to come inside to find there food that they paid for. I will not be a customer here until they get their act together and get better with communication. read more

Most ridiculous Panda Express I have ever been to. When you say you are open till 9 be open till 9 or fix the website. Or put a sign out front saying closed. The last time I went through the drive through the enter com said they were closed but they were actually open. Don't play that message if you are open. That's why I proceeded to wait. If you see a line wrapped around the building don't be an A**hole when we pull up asking if it closed. Your employee could have said sorry we are closed! Not been nasty about it. There is a line of people not just one car. That's unprofessional and rude... read more

I found the food simple and tastey. Nothing shocking or amazingly different but overall not bad. Dropped by for carry out so not sure what others mention of it being cold. Was still hot when I got to sit down and eat 10 min later. What made me pleased was the service. Not pushy on suggestive sell, offered suggestions and samples and exceptionally friendly, all from the cashier alone. I haven't been to the chain much but the service and food (that is really comparable to the Chinese in the area, for better or worse that you might decide that) I will most likely return and possibly become nearer to a regular customer. read more

The service for walk in customers is horrible. The focus is strictly on the drive thru. Mary and two other servers did only drive thru customers. This left one server only for a line of 3 inside the store. Waited inline inside for 23 minutes to get my order taken. In that time no person offered to help take care of inside customers, this included Mary who is the mgr. who just flat out ignored those standing inside. She had multiple times that she could have helped the front server. Horrible horrible customer service. 8/3/19 @7pm read more

Had employee say to me and the wife that they should have locked the door. Then told us that they would only serve us what they had cooked earlier. And that they were out of things and that's the way it is. Poor service and the food was bad to. We asked for dine in and they bag are food Togo. Making the point they didn't want us. Never fear we won't be back. Left message for guest relation. They replied with. Generic message and have yet to contact me day 4 after the issue. read more

This is by far the slowest Panda Express I've ever visited. On multiple occasions, I've stood in line for 10+ minutes only to finally be asked what I want and find out that they're out of it. Apparently, waiting for seamed vegetables requires another 7 minutes. This is not fast food! read more

I used to stop by on my way home from the outlet because this place was the closest Panda express. The food is the same with other locations. It's very clean inside. The service is good. The staff is nice and friendly. I would come back here. read more

Good for what it is. No its not the best Chinese food in town, no its not made to order. But the taste is good, staff is friendly. There is not a Hugh selection of food but most of everyones favorites with some others. I always get the kung pao chicken, Beijing beef and garlic chicken. The prices are decent for the food quality and taste. If you are wanting Chinese like right now or 30 minutes ago, and you are near stringtown rd, this is the place for you. Is it worth a special drive just for it? No unless you crave the specific taste of their dishes. read more

Orange chicken number 1!!! And I am glad that classic fried rice is back!! read more

waited in the drive through for 45 minutes while watching the people inside get served. when pulled up to order everything was out and they wanted us to wait longer for our food. this was ridiculous and out of line. I understand waiting that long on a Friday night at a sit down restaurant but a drive through. come on. even went in to ask why and was told they are taking care of the people inside and I was more then welcomed to go to the line. unacceptable. read more

We come here often and the service is always polite and prompt. The store is very clean and employees will wash hands before helping next guest. read more

Panda Express - Chinese Near Me - Grove City, Ohio

Food is always delicious.Service is always amazing.People seems to enjoy thier job ,very upbeat and well mannered.