Horrible experience. I placed an online order about 30 minutes before closing, only to arrive and find that several of the items I ordered were unavailable. I understand that inventory can run out, but the way the situation was handled was disappointing. The staff appeared more focused on closing than assisting customers and had an unnecessarily dismissive attitude, making it seem as though the inconvenience was somehow my fault. If the store was unable to fulfill the order, I should have been contacted before making the trip and wasting my time. I hope management addresses both the inventory communication and customer service issues. read more

Panda Express - Chinese Near Me - Euless, Texas

Went in today specifically to grab a snack because I had a free small entree as a birthday reward on the app. I told the guy who helped me that I just wanted the small entree and picked what I wanted. He put the chicken in the container and then rung it up. I pulled up the code for the free small entree and scanned it. At first he said there was something wrong with the system which I get because the app was running slow. He had me pull the code up again and when I scanned it he said, you have to buy an additional item. I said it doesn't say that anywhere on the app not on the coupon and I showed him. He said he was the manager and if I wanted the free small entree I would still need to purchase another item. I walk out without anything and I won't be walking back in again. They had all of three customers in the entire place while I was there. I hope that small entree was worth losing my business. There are a ton of places to choose from in that area. The store had an area roped off for repairs and the floor needed to be swept and mopped. read more

I placed an order online that included String Bean Chicken. When I arrived at the designated time, the order wasn't ready, so I waited. 10 minutes later, it was finally ready and the problem was that they didn't have the String Bean Chicken cooked. This has happened many times at this store. read more

Although I have eaten at Panda Express before this the first time I have reviewed it. This time I had my order to go. I ordered the original orange chicken, chicken and mushrooms, beef broccoli, chow mein and three chicken egg rolls. All of the food as always was very delicious. I just love coming to Ppanda Express and I have dine-in in this particular restaurant and it's always clean, staff very friendly and polite. This is my go to place when I am in the mood for Chinese food. read more

See all

Only good thing was the drinks and the nice lady who checked us out had great customer service (name starts with R) Other than that: orange chicken was old, sesame shrimp and beef was OVERCOOKED and rice had no flavor and was a little mushy Probably because the men who were cooking were playing the ENTIRE time and one appeared under the influence and one kept walking outside to vape. It seems no manager was on duty to keep everyone in line and that was sad for this location that used to be very good read more

Wait time was literally over 30 minutes. we kept getting told 7 more minutes for the food to be made. when my son ordered there was a whole bowl of chicken why they didn't give him from that I don't know terrible service tonight! read more

This location is almost always super slow filling orders and clearing lines. It's also very annoying placing small simple online orders 20 minutes in advance, only to arrive and still have to wait. This has occurred many times to the point I discovered I'm more likely to be served faster if I get in the long wait line instead. The staff usually apologizes, but it never changes. I walked in today, which is my final visit based off what witnessed. Mind you, once again the wait was ridiculous. There was only two members serving food and only focusing on the first customers massive order. Staff should logically leave that order for one member while the other handles the next customers. Regardless, as I waited I observed a female worker on break in the customer area. While I waited she was able to finish her break. She put on her apron in the corner and began picking her teeth with her bare hands in a mirror. Then she proceeded straight into serving food!!! She never washer her hands or anything! I was disgusted! I'll never return. The store is slower than snails AND unsanitary staff too. No thanks! read more

The manager gave me a ton of white rice and totally skimped on the shrimp. Kinda rude too.

Very sweet employees but always understaffed when needed a larger team. Theres never any chow mein ready and i was told 7 minutes and i waited almost 17 minutes for a box of chow mein. Once it gets finished i am still not first priority when it comes to getting served my food. The water filter had black particles come out and i drank some of it before looking. read more

The food was not good in the slightest bit. The noodles were chewy, the egg rolls were soft and not crunchy, the honey walnut shrimp was also not good. Not sure what is going on today but the food was terrible. read more

This is a pretty standard Panda Express. A little extra busy since it's off the highway and in a shopping center. And not easily accessible. It otherwise what you'd expect from a Panda Express. read more

Panda Express - Counter - Chinese Near Me - Euless, Texas

When I'm craving some delicious orange chicken and fried rice, this Panda Express is my default. The service here is very professional and efficient. Typically, when I order Panda, I get a plate to-go with half fried rice and half chow mien with orange chicken and sweet fire chicken. The fried rice and chow mien are both excellent. They both have a good amount of seasoning and they are flavorful. Also, the orange chicken here is very crispy and has a good balance of spice and sweetness. My only complaint about the orange chicken is that it sometimes tastes a bit dry. The sweet fire chicken is a lot juicier, but it is usually drenched with sauce, which makes it a bit too sweet. Overall, this Panda Express is very clean and friendly, I would recommend coming here if you're craving some tasty fast food. read more

I've always loved Panda Express. Ever since college it has been one of my favorites. But I hadn't been in a while, so when I saw it I had to get some. I decided to get the low mein because because they didn't have any fried rice fresh. I could have waited for them to bring out the fresh rice but I was too Hungry and didn't want to wait... but, I should have waited. I always get fried rice and I didn't realize how much I was craving it. H should have waited. For my meat I got bejing beef and orange chicken. Everything tasted really good. read more

Panda Express - Chinese Near Me - Euless, Texas

Bought two meals here for lunch with a friend to-go. Their store was not too busy at that time but they were behind because they were waiting for more of their dishes to be cooked. This caused a line to build up. I had already ordered my meals but was waiting on orders of teriyaki chicken since they were out. The lady on the register went ahead and checked me out anyways. This pushed me further ahead out of line even though I was still waiting for my teriyaki chicken. Once the teriyaki chicken was done, they forgot to add any sauce. And I did not notice until we had gotten home. So the chicken was just plain chicken. Other than the wait, their customer service was decent. The rest of the food was delicious. Store was clean. read more

a team member named Rose is the sweetest person ever, you'd never really expect to come to panda express and walk out with a smile on your face. She always has the most welcoming greetings and kindest remarks. Truly the heart of panda express. every time my friends and i see her we always walk in with a smile on our face. read more

The food is as good as expected from the panda express however, this location is consistently out of many menu items, and they stop preparing most foods hours before closing, I came in just after seven, and they had told me that they are going to be making any more of an item and we're sold out of 1/3 of their other items read more

Trying to support local restaurants and what a disappointment. This location was our favorite, employees were always nice and smiling, food constantly prepared fresh, good portion size, restaurant clean. Well, the place is under new management, and is evident, we all know when you order an item with shrimp you have to pay $1.25 extra ( And it's ok) but the portion I received today was ridiculous, the server give me 4 pieces, less than half the spoon she used. The manager in a pretty rude way told me That is the way they are serving the food now because the location has food cost problems. All this in a time when lots of the business in the area are giving you even more to keep you coming. Have to say also that the flavor of the food wasn't good. read more

Panda Express - Shrimp and Kung pao - Chinese Near Me - Euless, Texas

I live in Grapevine and my closest Panda is in Southlake, but their food is very seldom acceptable. I've had a few good meals from them but am sick of their hard orange chicken. I had delivery from Euless once and it was great. I tried them again today and it was great. Everything was more tasty than Southlake and my orange chicken was like it should be. The fried rice had vegetables like they show in their ads and the chow mein had vegetables. I never had that in the Southlake store. The portions in the Glade Ave store were larger If this Glade Ave store continues with their superior food, I'm their new customer. Plus the employees were very nice. Whoever is the Store Manager should be happy. He's doing a great job read more

I've been to this Panda Express several times and the food and service has always been consistenty better than average for Chinese fast food. The broccoli beef is one of my favorites. However today there was one major problem - the air conditioning was out on a day with temperatures in the upper 90s. It was sweltering inside the restaurant. One of the workers apologized to me. I felt bad for the workers having to spend a shift in what had to be 100 degrees. They didn't even have the benefit of fans to give a little relief. In spite of the conditions, the food was still good and so was the service. read more

Panda Express - Black Pepper Chicken and Fried Rice. Broccoli Beef already eaten. - Chinese Near Me - Euless, Texas

Oh my goodness, this food nearly knocked out my father, he had to go to the hospital because of your food! When I left I didn't know if I could drive home because of what it did to my stomach, I was in the restroom for this rest of the day. I would not recommend eating here!!! read more

I live and work very close to Panda Express and would eat here often. The last 2 times I have been here the food has not been fresh. I will not be going back. I am wondering if the the ownerships has changed. read more

I'm outside and you locked the doors approximately 1 hour before your actually closing time. Thank you for your lazy work ethics I hope you enjoy your minimum wage jobs. read more

Mask requirement is posted and it included a note the mask must cover mouth and nose. Unfortunately two days in a row one line server's mask did not cover his nose. I did not order ether day and I'll it be bothering again. What else are they not careful with. I tried to send pic to panda website without success. read more

Panda Express - Improper mask over your uncovered food. - Chinese Near Me - Euless, Texas

Food was great today. Staff was working hard to be fast and fulfill all requests. Great teamwork!

It would be nice if Panda JUST ONCE had enough food ready and available instead of having to substitute for something else or wait 15 minutes for items to be cooked. We tried ordering online once but it was a total CF. read more

On par with other Panda Express restaurants. I got exactly what I expect when I swing by this chain to grab some quick grub.

I just arrived to this Panda Express. I drove 6 hours from South Texas. I ordered the bowl with chow mien and honey walnut shrimp. Erica dishes out my chow mien and shrimp, no walnuts. I asked if she could put walnuts in it (honey walnut shrimp. I figured I get both. Especially for the 1.25$ additional charge). As she puts the walnuts in she takes the shrimp out. I've never ever had anyone take food OUT of my dish. So I asked why she did so. Her reply was "I can only give you 7 shrimps" Oh no. Thank god you counted how much shrimp I had in my food that I'm paying for. You wouldn't want to lose your fast food restaurant license that you got with your degree. When I'm working on 911 calls and have a patient in the back of my truck I don't count how many blankets they have and take it away saying "You can only have 1 blanket". Again, thank you for your service. I'm sure your Panda Express degree has brought you so far. You've done your country a great service. read more

I have been to many Panda . This locate seem to me the fried rice like using brown rice. This is not the first time . Maybe I am wrong. Any comments Management ? read more

This is probably my favorite Panda Express so far. The place is well kept, good fresh food and good portion :) Manager is very friendly and all the employees are customer driven, cares about customers. Never had any issue!! read more

I am a huge Panda Express fan and it's hard for me to rate a Panda at only 2 stars, but since this is a site-specific restaurant review, I digress. My wife and I stopped in here on Saturday night at around 9pm, about an hour until they close, for some quick gourmet Chinese food from Panda that we have come to know and love...and boy was that a mistake! We waited in line for about 30 minutes while the 1 manager helped us with our orders and the 1 cook prepared all of the food, which they didn't have ready. When we first arrived, there was already a guy waiting for 1 egg roll, 2 guys waiting for fresh orange chicken and 2 egg rolls, and a family of 3 waiting on fresh fried rice and you guessed it, 3 more egg rolls. Count em, that's a total of 6 egg rolls that were having to be made in front of us, and we were a total of 6 people back from them...you do the math, and anyway you figure it, we weren't getting an egg roll this night. I ordered the orange chicken and the Beijing beef and of course I had to wait until the high-school age cook decided to listen to the manager and make some more. My wife ordered mixed vegetables and some beef medley and lucky for her, they had plenty of that waiting under the heat lamps, so she made it though unscathed. As we slowly move through the line towards getting our drink, the ice gets all jammed in the ice dispenser and the manager lady yells at one of the kid-workers to go and get more ice..yet that wasn't the problem, the ice that was ALREADY in there needed to be unjammed, and when I let her in on this secret, she proceeded to chew out the kid-worker for not breaking up the ice when he had put it in. "LADY, this isn't the time to re-train this high school sophomore on how to distribute ice, I want to get my food and lemonade and LEAVE!!" As we were leaving and I was muttering to my wife about how I was going to destroy them on Yelp, she overheard the manager telling the lady behind us that they get mad rushed at close everyday because people don't want to eat Chinese food when it's 100 degrees so they wait until it's much later and cooler...so, you've known about this everyday, yet you still didn't prepare well enough to have food in the waiting?!?! Please, if you are going to visit this Panda, go during the early evening hours or at lunch...AVOID the 9 o'clock rush! read more

Up this little chain to 4 stars because of the service. The ladies in there tonight were adorable and very helpful. They have a new steak item and she made sure to let me try it. I told her how hungry I was and she laughed and gave me two samples:) I saw that they had their orange chicken ready to rock and roll so that was good, but my favorite thing right now is there honey walnut shrimp....that with steak tonight was really good and I was very satisfied with my experience:) read more

Oh why only 2 stars for a place whose food I love??? Inconsistency!! I come here at least once a week for the past several months..maybe even a year. Anyway, I always get the SAME thing...the 2 entree plate with mushroom chicken and black pepper chicken, my sides are the lo mein and mixed veggies. Seriously EVERY SINGLE TIME they are OUT of the mixed veggies. Ugh annoying. Now granted they are more than happy to make some more, which is awesome but I'm on my lunch. So for me to wait is cutting into my lunch break that is only 30 minutes. Not Cool. I come here between 2 and 4 pm after the lunch rush..its never busy in there so WHERE are the MF veggies?? It drives me crazy. As far as the entrees go..I've learned over my previous visits that you have to request mostly meat when they put it in the container otherwise you will be left with mostly veggies and a couple scraps of meat. Just a little word of advice :) They are happy to fulfill that request but you DO have to ask. The emplyees are cordial, nothing fabulous as far as customer service goes. The restaurant is pretty clean a majority of the time. Panda is pricey...I know that, you know that, and its not going to change. I like the food bottom line, so I will continue to over pay and get pissed at the veggie situation. I more or less just needed to vent. Darn you panda!! read more

The worst Panda ever. I keep trying to give it a chance but always let down. People here don't want to work, slow and bad attitudes. it's like that shitty friend you can't quit but know you should. If you can avoid this Panda, YOU SHOULD. read more

Super friendly service ..... however the noodles where burnt and when you looked at them yep they where half black.... The shrimp on the honey walnut shrimp- very rubbery..... the rice I'm pretty sure it was just brown rice and. Well check your order no spring rolls as bought and paid for. This was a sad Panda visit for sure! read more

This location never has food prepared. It seems Everytime I visit this location I am having to wait for them to finish preparing my order. This time Chow Mein or Teriyaki chicken was ready. I had to wait almost 10 minutes in addition to waiting in the long line because they were not prepared read more

Food was not good at all this evening . the rice was crunchy beef overcooked looked burnt. Broccoli was cold

I tried to place an online order to pickup at this location for over 2 hours to get $3 off promo. It just spun and spun and wouldn't do anything. I went to the location and placed my order and showed my phone to 3 people and that the website was still just spinning and could they honor the $3 off and the manager told me no. UNACCEPTABLE SERVICE. read more

I have been to different pandas and this one is the worst location, this place needs to be closed all the employees are in there phone and just acting crazy. Not only that the quality of the food is so bad chicken is burned and pasta test funny or the manager is never there. DONT GO TO THIS LOCATION. This will make not eat panda again. read more

The food here is quick and easy. I really like the mixed vegetables as a carb free option. Today when I went in the girl at the register was beyond rude when i told her i did not want to donate a dollar to their charity and threw my bag at me. I opened my container and all my food was all over the place. Will probably not come back here again while she is employed here. Everyone else was super nice, but I dont need my food destroyed after paying for it because some teenage girl is having a tiff. read more

I had orange chicken from this location two times in the past week, and got food poisoning both times. The only constant through my diet last seven days was this location and the orange chicken, it looks and taste fully cooked and what not so I'm not sure what gave me food poisoning, but this location in that entrée was the only constant read more