I've ordered at Panda Express outlets maybe three times in the past and tonight's experience reminded me why I avoid them. It's Christmas Eve at 7 pm and, with every other fast food outlet in the neighborhood shut down for the night, I decided to take a chance on PE. Only one other person in front of me but, unfortunately, she had a list of orders to fill. Uber driver, perhaps? I did wait, however, for her order to be filled and then place my order for one bowl. My bowl was filled but sat there for another ten minutes as the server started filling a new order that I'm guessing came in online. She filled tray after tray after tray while my bowl sat there getting cold! Take note, Panda Express manager....you had better take care of your walk-in customers first! Poorest customer service I've had anywhere in ages! I walked out, across the parking lot, and bought a sandwich at Ralph's. And what's with the San Diego County deputy sheriff posted just outside the door?! Must be a sketchy area! read more

Panda was my always favorite place to eat at but not anymore after opening my food and finding a girls lashes INSIDE my food and not just one but I'd say about 4. I am disgusted. I laid the little lashes on the napkin after taking them out of the food. Ew ew ew. read more

Panda Express - Chinese Near Me - El Cajon, California

I like the food ok but what the heck is with the line building up?? These guys put online order ahead of people standing right here and I'm watching all the food I want to pick be out in a container for someone else that isn't even here. Perhaps another person who can help those here in person?? read more

We come here all the time. Food is always made fast, fresh, and good. In my party we always order sweet fire chicken, orange chicken, noodles, and fried rice. I appreciate that they offer brown rice as an additional option. I mean, I never order it but my son does. I order cream cheese wontons sometimes. I'm not too crazy about the sweet and sour sauce that comes with it though so I eat them without it. When you pay at the register they ask if you want to make a donation to Rady's Children's Hospital. read more

Panda Express - Chinese Near Me - El Cajon, California

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They are cheating, they put the (noodles) over the side space On purpose For all my 3 plates,and They have bad customer service.

Never been asked so many questions when trying to order food in my life. I know it's part the procedure and policy's. But come on now it's getting extreme. Want any samples.? Would you like any spring rolls? any soy sauce or chili ? How bout a drink? Here or To go ? Would like to round oo your order for children's hospital? gawd Damn! I just want my food . read more

Ahhhhh! Nothing is more inviting than the potent smell of Orange Chicken. After you're lured in you see a refrigerator full of fresh cut veggies that I want to just open and eat every last bit of with a fork and side of hummus. But I can't. So instead I order half of their veggies with white rice and then move over to my protein selections. The veggies are always hot and perfectly firm. They're not smothered in oil like most places tend to do which counteracts any healthy-ness. Then moving over to protein galore, Mushroom Chicken and Chicken Teriyaki always catch my eye. The mushroom chicken is filled with chicken and pieces of mushroom and zucchini. Not overpowered with veggies though which I love. Then they pull whole pieces of chicken for the chicken teriyaki and cut it on the cutting board for you as you order. It's cooked in with a teriyaki glaze which makes it deeelicious enough to not have to use extra sauce. I'm normally not a fan of teriyaki, but I can not leave here without ordering it. Always a good alternative when my friends say they're Chipotle'd out. read more

Panda Express - Half WR, half veggies. mushroom chicken and chicken teriyaki. - Chinese Near Me - El Cajon, California

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This place never has food ready on time and then never gives anything extra to accommodate the wait

Great customer service. Wonderful friendly staff and quick efficient service! Best Panda Express in San Diego! THUMBS UP! read more

This location has the worst service! No fake smile will help them. I was quoted five minutes because they were out of my favorite Tofu Eggplant but instead it took 20 minutes for a Vegetarian dish!? The cook was too busy preparing meat dishes. I was quoted five minutes for the Tofu Eggplant. They are always out of food when I go in no matter what time it is. Fire the prep cook and the cook who prepares the food. Their prep cook is a rookie and sloppy because the pieces were not cut properly in sizes. The result was dry Tofu and some eggplant pieces not cooked. No sauce on it either. Terrible! It always had sauce! (The La Mesa location next to Vons is just as bad). The manager was lame when I told her about the food she did nothing to accommodate me. I ordered two items and the contents of the box clearly looked like one. I asked at the counter and they said it was two and ignored me afterwards. Ripped off!!! The tofu pieces took up most of the section in the to-go box. This is the only vegetarian dish on the menu to boot. You might think they could get it right. Veggies shouldn't take 20 minutes to cook. What a joke!! read more

Great food and fast sercice for what it is. The employees where professional and greet everyone with a happy face. Great job! read more

I ordered my food and they were out of sriracha shrimp and told the wait was 10 minutes I waited twenty minutes and was told to wait another 3 minutes I ended up getting something different I wish they would of done what customer is waiting for not what the chef felt he wanted I guess next time I will end up going somewhere else read more

This used to b just about the only place were you can find EGG PLANT TOFU... But today this month of May 2019 we were told no EGGPLANT TOFU fo you! Soo now you know it's b'n 4 months now since they don't served it no more ‍ read more

Panda Express is now in Rancho San Diego. It is in the Ralph's Shopping Center. The place is nice and cozy. I had the Kung Pao Chicken with light sauce. It was very good and the ingredients were very fresh. The rice was loose with just a little bit of stickiness which I like so it clings to my food and chop sticks. I look forward to trying their Honey Walnut Shrimp next time I go. Thank you Panda Express for opening so close to home! read more

I went in and ordered my usual everything was fine until time to pay. I handed the cashier a twenty that had been roped and taped. She said she could not accept the bill so I gave her another. As she handed me my change she commented "nice try" like I tried to pass a phony bill. I told her forget it give me my money back. I don't appreciate your snide comment. She said she'll see what she can do. I said no you'll give me my money back now! Finally the manager gave me my money back. I'll never give them my business again! read more

Vanessa, I don't know if she's a manager or a supervisor. She is very good at what she's doing and also all the crews that worked with her. Thank you for y'all hard work. Keep up the great work guys! read more

I should have known that going to Panda Express when my diet is on meat elimination was a bad idea. I just didn't have any notion of the fact that Panda Express had all of TWO meatless options on its menu. Those include the Mixed Veggies, and the Honey Walnut Shrimp. I went to this place on Good Friday because I was left with little options and only needed something small in order to tide me over for dinner then a movie later that night. When I ordered the Honey Walnut Shrimp, though, this place was running low on it, and the cooks didn't have a fresh batch on the ready for customers. So a lot of us ended up waiting for that specific entree, and the backup resulted in a line out the door, which is the first time I've seen something like that from any Panda Express. Really poor in terms of the kitchen staff readying itself for a lunch/dinner rush and backing up certain popular items. read more

Another bad experience at this Panda location. I went today and made an order. Food was cold, but my biggest complaint is not about the food. Its about the bad customer service. The staff there dont understand the meaning of smiling when talking to a customer. When I was checking out, I asked the cashier to give me two chapsticks, she only gave me one. I asked her for three fortunate cookies, she gave me only two. I told her I want extra sauce, she tells me "I gave you some". Then she put some more sauce. I called later and asked to speak to the manager , told her about what happened. Her answer was we give customers all what they asks for, maybe the cashier didn't hear you. I found the manger answer another example of how bad customer service at this location is because she should have apologized and talk to her staff about the importance of customer satisfaction. read more

Did not have my online order yet again. Seems to happen every time we go to this location. Always chaos and backed up line no matter what time. Done with these guys! read more

What, no vegetarian or vegan options!! The one I periodically stop by in Carmel Mountain has a couple of options, but none here! Be kind to animals, don't eat them! read more

Clean , Smells good , I like this Panda location , there is enough parking and its one of the busiest that I've been to , I tried their new Peking Pork , along Beijing beef and Teriyaki chicken with Chou mein , the Beijing beef & chou mein didn't seem to be right , the chou mein tasted bad and beef wasn't the way its supposed to be so I am deducting a star for that , the staff deserve 5 stars for their excellent customer service , they really did the best to serve people , I like their enthusiasm and passion . read more

Panda Express - Chinese Near Me - El Cajon, California

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Usually pretty good. Thought we got lucky that it wasn't busy. Problem was the quality goes down when you shortcut. Asked for mixed vegetables (blanched in hot water for 5 seconds) and then tossed in a pan for 10 seconds- ready in 15 seconds. A+ fo "fast food" but left veggies hard and raw. Chow mien had awful flavor. read more

" It is A Little Better Now " I went too the Panda Express in Rancho San Diego to get some chinese food orders. I ordered the BEIJING BEEF which is crispy beef, bell peppers and onions in a sweet-tangy sauce. I also ordered the HONEY SESAME CHICKEN BREAST which is honey sesame chicken breast made with thin, crispy strips of all-white meat chicken, tossed with fresh-cut string beans, crisp yellow bell peppers, in a sizzling hot wok with a honey sauce and topped off with sesame seeds. I also ordered a side of CHOW MEIN which is stir-fried wheat noodles with onions, celery and cabbage. I also ordered some VEGGIE SPRING ROLLS which have cabbage, celery, carrots, green onions and chinese noodles in a crispy wonton wrapper. The Beijing Beef was very tasty and tender, the Honey Sesame Chicken Beast was disappointing as the taste was almost nothing. Very bland with very little sesame seeds ! The spring rolls were tasty but a little soft and mushy instead of crispy, and the Chow Mein was good. A lot better than the last time I was here. read more

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Every single time I go there there is only maybe just over half of the food entrees available. They cannot even come close to keeping up the foods. Friggen irritating. This location is very lame. read more

Don't waste time thinking you'll save time ordering ahead. I am waiting for 9 minutes after my scheduled pick up without anyone telling me why. And I am standing at the cashier station read more

Had lunch yesterday, I usually love Panda Express but yesterday was the exception. Everything was dry hard and cold. The Walnut honey shrimp tasted like miracle whip... yuck At check the cashier was rude because I didn't donate. Won't be back read more

Bad customer service I don't Like how talk with the people and the food it's not clean Thats what we find in the food read more

Panda Express - Chinese Near Me - El Cajon, California

Can't say how many times they've screwed up my order!! Shitty management and poor staff I'm guessing. Go somewhere else.

What a great location for Panda Express! The staff is amazing, the food is on point and the dining area is spotless.

This location is probably the cleanest branch I've ever been to. Though I never had the chance to actually dine in as I always order my food to go. The servers here are a hit and miss. Rosie rocks! I even thought she was the manager. Some of the employees should take a sample from her. Always friendly and attentive. Some of the employees here are kind of annoying because a couple of times I've been here I've seen some of them are just behind the counter talking to each other even there is a long line. Now, their food is really good. I always order the orange chicken and beef angus steak. Their shrimp is of additional cost. Also, if you feel like the food in their counter is not fresh anymore as per your standard, you can request them to cook you a new one. You will have to wait sometime of course. (not sure though if it they do it near closing time.) Now the reason why only 3 stars is the fact that they are expensive. I mean yes the food is good but their portion is really bad. The guy is very stingy scooping the items. I didn't get his name but he is the worse. Also, it's nice that they ask donation for Children's hospital but what I don't like is being put on the spot. Ask me if I wanna donate, fine, but don't ask me for a particular value. "Do you wanna donate $2??? Well I was only meaning to donate the change since I was meaning to use that $2 to buy lottery tickets, but I felt pressured to say yes for some reason because of the people in line. They also have party trays. I might try that maybe one of these days. read more

Excellent service from one of the associates today! Hayden is always on top of things. I love Hayden's energy. Also, the food is always fresh and crispy here. read more

Tonights service my family and I received was above and beyond. There was a very friendly person working tonight and she made our experience better than it would have been had she not been there. read more

This specific Panda express has consistently always been DELICIOUS. The mushroom chicken is always fresh and steamy, and the chow mein is usually on point. The to-go staff is always super helpful and welcoming. I definitely would recommend! read more

Food on average is good, selection looks old/dry on occasion but they will make a new batch if you are willing to wait. My only complaint is regarding the 2 older Asian women that have been working there for awhile. They are beyond annoying... if they see another employee giving a little too much or one extra shrimp (they give you 7) they will actually take your plate away from them and scoop some of the food back into the warmers. Very unprofessional to say the least. On top of that these women are very lazy. On more than one occasion, the beverage area has been very wet with water/soda spilled all over the counter and on the floor. I always bring it to their attention and they never clean it up, customers are walking on the wet/slippery floor- its an accident waiting to happen. I told one of them and they said they were "too busy", there was NO ONE in line at the time. So what she meant was she was "too lazy". She made a younger/new employee clean it up. I also feel that the employees should not be macking out in front of the customers, with their feet up on the chairs, talking on the cell phone. The picture shown is one of the women I have been talking about, the one who puts your food back, won't clean the wet floor etc. You might want to cut back on the pressure selling of the "you want egg roll Mom?". read more

Panda Express - Employee with feet up, yapping on her phone. - Chinese Near Me - El Cajon, California

There is this older Asian lady looks to be 60 to 70 years old, that always serve smaller than normal portions every time I come there! I even stopped coming because of her, if I see her when I walk in I usually turn around and leave But on this particular day I came in and I saw that she was helping the person in front of me not only was she giving generous scoops but she was giving extra half a scoop on each entrée so when it came time for her to scoop my serving we were back to the less than normal size scoops, I don't expect any more than i pay for. So I mentioned to her can you put a little bit more on there also like you just did for the man in Front of me, her reply was a we don't do that but I'll give you some extra this time and she literally scooped one extra piece of meat into each entrée that I had ordered so I called her out on it and said yes you do that because I just saw you do it with a man in front of me she looked at me and had a smart remark and I have not been there since and I will not go back there ever again and I will be contacting corporate and reporting her because she does this to me and I noticed other African-Americans every time that I go there it's not sometimes or hit and miss it's every time. She acts like it's her dishes and she has to ration out the food. I USED to eat there at least 3-4 times a week. No more. It's only this location. read more

Good Americanized Chinese food, good prices, good service, great location. Never had a bad meal or bad experience in dozens of trips to this location. In other words...go eat there, you'll be happy. I always am. read more

Got the worst food poisoning from this Panda Express....when i looked at the take out Chicken Terriaki in good lighting, it was grey!!!....I tought i was going to possibly die in the last 48 hours!....Beware read more

Been there so many times..lv it lv it,everythin the food taste,portion,value..all great Many varieties,tried most of them all tasty and once u r there ,will be ur best choice for dinner,if u r thinkin abt chinese food. Wish they have delivery read more

This location exceeds all locations that I have been to. Great fresh food, the staff is professional, and the place is always spotless. I have been going to this location for many years and I am never disappointed. Plus, if you're on the go and want something that a bit healthy, they offer brown rice, veggies, grilled chicken and more. read more

Every time I come in on my break, the food is always fresh. That's just my luck, love it! The staff are so friendly and generous. I enjoy coming back every time. The food is always good quality. I usually get the orange chicken, bejing beef and noodles. BEST COMBO EVER. This place is great. read more