Great customer service awesome food! This particular store will make sure you leave happy if they run out of items you wanted..Will def be back! read more

Went through the drive through earlier this afternoon. The service was very fast and friendly, the food delicious, and there were no problems at all. They included plenty of mild hot sauces as I had requested and plenty of napkins. I recommend this Taco Bell location. I have been here previously and always had good food and good service. read more

Well I never have a problem with this staff they are all cool and never get my order wrong. I thought I was missing 1 item today which was a chicken quesadilla I didn't know it would be flat on the bottom of the bag I checked thru the other items and thought it wasn't in there. Went back around and let them know I am missing the item (I thought ) the manager was at the window and basically challenged my statement and asked to see my bag and checked thru it and said "yea see it's right there at the bottom" and threw the bag back at me and said "I know for a fact we made it" bro was basically just calling me a liar , demote thst manager and tell him to relearn customer service . The procedure was correct but the way he went about it wasn't cool idk if he having a bad day or what but tell him to chill out or something damn . All the other workers are cool tho read more

Came for breakfast got a quesadilla a crunch wrap a burrito and some hashbrowns. They're out of Baja blast zero that's OK but really shines was the phenomenal service I received while I was here. Very polite staff the staff here truly show what it means to provide phenomenal customer service and are top-tier in the food service industry. read more

Taco Bell - Breakfast Crunchwrap Bacon Hash Brown Brisk Dragon Paradise Sparkling Iced Tea Grande Toasted Breakfast Burrito Sausage - Fast Food Near Me - El Cajon, California

If you want a good hefty bean and cheese burrito come to this location their burritos are big and hefty. Service was good quick fast, easy, especially through the drive-through. read more

Come on Taco Bell, 5.99 for a crunch wrap with about a teaspoon of beef spread all over it and melted cheese whiz hardly any lettuce or sour cream. Same for your tacos you really cheap out on your fillings lately. I was told by an employee they have to measure everything that they put in there filled items and if they go over the amount required, they get in trouble. Wow ! What's going on ...and don't tell me it's because you have to pay your workers more that you're have to cut down on the fillings... many of my friends have experienced the same thing. Something corporate should sit down with you and have a talk about.... Taco Bell used to be my favorite go to restaurant but not so much anymore.!! read more

The girls working right now in this moment at this location are some of the SWEETEST most helpful girls I've ever had the pleasure of meeting in the drive thru! Good job girls!! You totally rock!! read more

Past 3 visits have all been wrong orders. Got charged for a meal and got the wrong items where I should be spending $8-$12 less. Ordered a Catina box which came out to $13 after tax. Got a Luxe cravings box ($7) with a regular taco (wrong taco & not what I ordered). Shell is stale on the hard taco. Drive through attendant was exceptionally nice. But I also want to make sure I get what I pay for. I usually go to another location in North County and they have been 100% on point with my orders. Been a few months since I last visited this location, but nothing has changed in regards to wasting my money at this location. read more

It's nice they hire special needs people at this location but make sure you check your order. We did an order through the app and our receipt taped to the bag was the only thing correct. Missing all sauces and a few items and didn't realize till we got home to eat. We called them and Dale wanted me to pack my family up and drive back to get missed items without compensation for their screw up. I wouldn't come to this location and if you do throughly check your order. No wonder they have a bad rating. read more

The time I came here I don't know what the issue was but this light skin black girl gave me a lot of attitude for absolutely no reason. She was being passive aggressive and doing long stares at me as if she was looking at me in disgust even after she already handed me my card. Once she gave me my food she shoved it in my hand. I'm not quite sure if I was being discriminated against or what was going on but I'll never be returning... extremely unprofessional read more

First off the food was good. Second, Laura was extremely helpful. She made sure I had everything I needed and she had a great attitude She even double checked the bag for me. Will 100% be returning. read more

The food here is good as well as the service. But the drive through is my opinion is sort of small and can lead to scratches on your car. But other than that this is one of my favorite fast food places. read more

Found a piece of plastic in my crunch wrap supreme. Will not be going back here for food anymore. Used to love getting food here. read more

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So normally I always come through the drive through when getting taco bell. However, this time I decided to sit down and eat my food. When my food come out it was served to me on a already used tray.. read more

Taco Bell - got served our food on a already used food tray... - Fast Food Near Me - El Cajon, California

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The food was a disappointment today the person in the kitchen must have been a new hire because my 5 layer cheesy burrito was nothing but too much tortilla and beans. My street steak chalupa tacos had 4 bits of steak in them and when I thought it couldn't go any worse my loaded beef nachos had a sorry amount of sour cream and no guac that's when I had my last straw and decided to do this review. The new hires in the kitchen or the person working needs to be checked by the manager to avoid this from happening ever again! read more

Taco Bell - Little to no Cinnamon on my Twists - Fast Food Near Me - El Cajon, California

Hire a full staff and help them do their jobs. Also you have to have someone manage the front counter. You can't just hide in the back like a bunch of weirdos. After this experience I took my food home and got sick (coming out both ends) not 45 minutes after eating. Easily the worst Taco Bell I have been to. Never coming back. Zero stars. Fire everyone. Especially management. read more

This is the worst tacobell. No matter what I order, every time theres hardly any meat. Mexican pizza? All beans, no meat. Crunchwrap? Stupidly thin because theres no meat. Idk if theyre just too lazy to make the appropriate amount of meat for the line, or too cheap. But its been an issue every time Ive came here. read more

This location has long been popular - often with a long line of cars waiting to order - but not anymore. Menu prices have gone up and all discounts discontinued. The employees say they were taken over by a new company. I say this is no longer a place anyone should come. read more

I go to this Taco Bell all the time. Every time I get a crunchwrap there is almost no meat. It's basically just lettuce. I do not recommend going to this Taco Bell. read more

Taco Bell - Fast Food Near Me - El Cajon, California

FREE TACOS GOING OUT ON TUESDAY THE 31ST! Thank you Taco Bell for supporting our community during this crazy time. Let's fight together against this virus! #covid19 read more

What can I say it's Taco Bell and I ate good. My combo burrito with beans and meat was good and a good ol taco hit the spot. Remodeled and looking good. And they have 2 gender neutral restrooms. Its been a while since I was last here and when asked the worker said it's been 2 months since remodeling. The rock musics was softly playing so I'm rocking out to Knocking On Heavens Doors now. I ain't complaining. Overall, very nice in here, friendly staff, clean, trendy with a modern touch. read more

Great drive thru, lunch experience. Left me plenty of time to eat my food instead of wasting it in line. My order was perfectly made, hot and the staff were very pleasant and engaging. A lunch stop does not ever get any better than that. read more

For a long time I didn't go to Taco Bell but during the pandemic, I wound up here several times bc it was the only thing open. They took things I like off the menu- they USED to be able to improvise, and they would happily do so, but now if I ask about it they snap my head off. What's worse, about 80% of the time, they get my order wrong. I had to wait in a HUGE line multiple times bc they messed up my order and the lobby was closed! I looked through some of your other reviews and it looks like I'm not the only one with this problem. I don't know what's going on at this store but your employees are incapable of doing their jobs and you've probably lost several customers bc of this. Is your hiring process 3 tries at folding a napkin in half?? read more

I had a surprising nice meal here. I had the $1.39 chicken burrito which had rice, beans, chicken, and cheese. The burrito was on the smaller side, but it was only $1.39. (see pic) The burrito was good and the chicken was tender. I also ordered the regular size supreme nachos for $1.99. (see pic) The nachos were very good as well. They came with nacho cheese, seasoned ground beef, beans, tomatoes, and sour cream. They were tasty for only $1.99. My only concern would be the high sodium levels in their food. I checked out the nutrition levels, and I was surprise how much sodium my little burrito carried. Overall it was a very descent meal for the price. The place was very clean and had good service. I can't complain. read more

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Absolutely the worst. I normally like taco bell and I know its not high quality food but come on. The employees don't care about the food quality because whoever is in charge doesn't care either. The shells were stale and that was the best part of this visit. read more

Taco Bell - Who could be ok serving this thing? - Fast Food Near Me - El Cajon, California

It's totally my fault. This place is convenient and close to my house, and every time I get in line I think "maybe it will be better this time." I'm always disappointed. So slow. So poorly managed. Consistently at the bottom of the "fast food chain". When will I learn?!?!? Apparently not tonight. read more

Third time I was charged for nachos instead of cinnamon twists in my order and they gave me the cinnamon twists and no nachos. The staff is lazy and I was given tap water when I ordered bottle water and told "oh it doesn't come with that" when it's come with it at every other Taco Bell. I don't know if this is the direction of the management or if it's lazy staff. Now I have to drive an extra 10 minutes from my house to get to a Taco Bell that will give you what you order. Short version, do not go there. **edit** and my Taco is soggy.... thanks for ruining dinner... again read more

Taco Bell - Fast Food Near Me - El Cajon, California

This is the worst taco bell ever: The worst taco bell ever for three reasons: Problem 1) back in 2014 or whatever when they had the Xbox one console sweepstakes i ordered 5 boxes for my family. All of the codes were used. Lol. Problem 2) they've forgotten to give me sauce at least 3 separate times. Problem 3) the picture I posted of the "Mexican pizza" or whatever you wanna label that garbage. *side note* watching them throw meat across the room into the trash is also pretty gross. I'd rather burn my money (: read more

Taco Bell - Did you even try? Lol - Fast Food Near Me - El Cajon, California

Your odds of getting everything you order is about 50/50. The cool thing is if they do forget something you can't go inside because the lobby is locked, you get to do the drive through again. If they see you knocking they pretend they don't see you. If you can hit up a different location do it. read more

Delivery was always on time food was fresh . No complaining on this end .!! Thanks team for keeping up great work

I've probably been here a total of 10 times this year. They have messed up my order 8 of those 10 times. They missed two of my tacos before, have missed my nachos, also my cinnamon twists, and hot sauce. Isn't the whole point of Taco Bell the hot sauce?? They are always in a rush and for what? And the box they make you put your payment in at the drive thru is honestly pointless. You're gonna touch my payment anyways? Next time I'm holding up the line to check my order before I drive off bc this is ridiculous. The food is good tho. I would've given it 1.5 stars but I can't so only 1 it is. read more

First i got to order a burrito i was told there was no beans then i ask for a crunch wrap supreme i already didn't really want just to get home at 1 am and find out my crunch wrap supreme and no crunch shell on the inside of it smh definitely will be calling to complain tomorrow morning read more

The manager there Gina, or Regina couldn't understand her name over her attitude and screaming is unfortunately an unpleasant person to be working in customer service. My order was incomplete and tried explaining it calmly and she kept yelling over me that all my food was in the bag, when in actuality it wasn't. Her attitude was no unnecessary, I never said anything offensive I just wanted my food haha. Some people should just not work with people. I feel bad for her coworkers because she was so rude to us I can't imagine how she treats her employees. Sorry if she doesn't like her job but she shouldn't it take out on her customers. I just wanted my cheesy Gordita crunch I didn't want to get yelled at. Seriously so unprofessional and honestly uncomfortable. Also she broke my taco when she was searching to see if I really was missing an item. WHICH I WAS. read more

This Taco Bell is nice and clean you know when you walk in the tables are dirty or not food trash on the floors the soda machines are us for the syrup their staff are nice and friendly their prices are great food is awesome they actually just updated this location on the outside but she looks a lot better. read more

Honestly this is the best Taco Bell for steak quesadillas and the best 5 layers they are actually made right and the staff is always in a good mood. read more

The drive thru girl was very rude. Charged us for supreme and we didn't get that. Order was also missing cinnamon twists. On top of that didn't give us a receipt either. read more

Walked in and no one at the counter. Stood there for 15 minutes then another customer told me to order from their ordering machines. So I did and I put that I have cash. So waited 35 minutes one employee came from back and helped a gentleman took his order and then the called his number in 5 minutes. I got so upset asked why have I been standing here for almost 45 minutes and no one has called my number. Then they tell me I had to pay for my order in order to get my food!!!! I blew my lid!! They told me sorry their focus is the drive through and that's why they had 7 employees working on all drive through and dine in we had to help ourselves!! Never had this happen read more

Love Taco Bell everyone is always so nice and the food if pretty spot on when you have that craving!! I've never had a bad experience with the food and they always get my order right! Love Taco Bell read more

Toco bell is my fav fast food BUT every time in this location I go and order they give me a wrong order or cold food and they have a bad attitude especially the manger and after I called he say that he's the only manger ... low Quality of customer service read more

The employees are awesome at this Taco Bell but for some reason, every single time I get regular tacos the shells are soggy and fall apart. Why is this the only Taco Bell that has this issue? I live half a mile away from this location and frequent at least once a week. I try to stay away from the crunchy tacos but sometimes you forget and order and bam! These BS broken tacos . But thank you for the great chalupas and great customer service read more

Taco Bell - This happens to my tacos from this location 99.9% of the time!! Why?!?! - Fast Food Near Me - El Cajon, California