Been here a few times. It always seems that their portion sizes are smaller than regular. I thought it was a fluke! But naw. They skipping out on that orange chicken. I only go here because it's a drive thru... don't go here if you're trying to get full. read more

Arrived at 9:30. They close at 10:00. Only had white rice and mushrooms. They didn't want to cook, just wanted to go home. Pathetic excuse for employees and or Panda Express. Shame on Corporate for this location! read more

This location is decent, but extra for the angus steak just to get all broccoli and like 3 pieces is steak? Mad annoying. read more

Panda Express - Extremely sad portion of the angus steak. What a rip off. - Chinese Near Me - Chula Vista, California

Does any one else think their service has gone to heck?! Arrogant. And it is still so aggravating that they serve up your food quick but then are soooo slow check you out. Everything gets cold. According to them, only one person can work the register at a time. It takes me about every 3 months to remember why I don't come any more They're Stars keep dropping... I love how there wait staff think they can be smart alecs to customers.. Karma. read more

Panda Express - Hey Panda...getting sick is more than an "inconvenience". - Chinese Near Me - Chula Vista, California

If there's an option of no star at all , with my experience tonight , I won't recommend this location. My order was cancelled after waiting for awhile. And added to that no apology from the store and won't get my payment back after they canceled it and had to wait for the refund for 10 days. Did not even offer to at least process my order again since they're the one who messed it up. read more

The experience of waiting in drive thru and ordering the food and then paying for it and then waiting another 10 minutes on the side for the food and at the end no soy sauce with the food Did not enjoy read more

Our mistake has been ordering drive thru... for some reason every single time the plate is half full to best.. I bet you they tell their workers at drive thru to serve skinny plates to SAVE money! Food looks like leftovers (mini orange chicken bites). They take advantage on the fact that by the time you open the meal, people can't do anything about it. Plates keep on getting smaller and smaller. We rather pay more per box and get a complete meal than paying for 2 mini entre and mini NOODLES. PLEASE STOP TAKING ADVANTAGE OF CUSTOMERS!! read more

This Panda Express used to be my go to spot before work. Now, everyday I get held up at the drive through. The staff here is unprofessional, rude and don't know how to communicate. I waited in line for 10min, before someone finally manned the drive thru. Then they proceeded to speak so low, that you couldn't even here them. read more

Panda Express - Drive thru line, customers being told "give me a sec". Then they are forgotten abt and told to wait - Chinese Near Me - Chula Vista, California

I'm sorry but it's really bad at this place! I tried over and over again and it's the same thing. It's been three times I went through drive through and sadly it's been bad every time. With wrong items, very small portions, cut up pieces of noodles, over all a bad experience. Hopefully this gets fixed. Because just like myself, I'm sure you will be loosing a lot of customers after sharing with friends saying they had the same experience. read more

Panda express #1098 chula vista CA Poor poor service they have like 20 employees working at the time but zero organization ZERO. Management is a disaster. lots of opportunities for improvement. I received my order through ubereats and no utensils no napkins no sauces. They just throw plates on the bag and that's it. read more

What the hell is going on in this panda? Look how we got out candy walnut shrimp it doesn't even have flavor. Panda Express is getting worst and worst read more

Panda Express - Chinese Near Me - Chula Vista, California

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Always happen to have incomplete order! I hate it that they never add my beef and brocoli! I ordered a simple one and they never get it rigth. Bad service as fck! read more

Panda Express - Chinese Near Me - Chula Vista, California

It looked good at first glance but the fried rice is so dry and undercooked. Not many options because many food options aren't available. Do not recommend this location at all. Staff is very rude about replacing the food too. read more

Panda Express - Chinese Near Me - Chula Vista, California

My family and I enjoy panda at least once a week. This location has been one of the most rude and unprofessional we have experienced. The food is not well prepared, like we've had in other locations. When asked to speak to a manager, they act like the don't understand. They have posters everywhere for customers to wear masks. But their employees don't follow their own rules. Not sure if they are following their COVID guidelines. Will not be going back. read more

Panda Express - Chinese Near Me - Chula Vista, California

I sure wish I would've looked at this yelp before I spent 30 something dollars on dog food actually no I wouldn't feed this to my dog. It was cold. It was all mixed up. I called the lady told me to bring it back by the time I got back long drive manager on the phone she seemed confused (wrong food lady ) said they would just give me a refund for the food that was messed up because I had a feeling my little boy would fall asleep by the time I got back-and-forth once we got here they said there was nothing they can do. Gas ain't free!!!!! Call I'll be calling corporate tomorrow. I will be canceling my credit card payment that's for sure but I advise you guys stay away. This is the worst establishment I've ever dealt with. I spent more on gas and time!!!! Looking at the reviews I'm not the only one.. anyways this too shall pass, but do yourself a favor don't bother eating here like my son said, what are you expect from all food read more

This + 2 other small pieces of chicken was my sad excuse for a bowel. Never coming here again. Service was lacking as well. read more

Panda Express - Orange chicken bowel - Chinese Near Me - Chula Vista, California

Yes we all know Panda Express is a good take out place... Just didn't know they were lazy!! My son suffers from milk allergy but I always know what restaurants he can eat certain foods. So went yesterday and got take out and as always I got him a beef an brocolli panda bowl with steam rice. Got home and like in literally 5 minutes of him eating it... Had to Rush him to the ER. He is 4 years old.. So looked through his food and I noticed the brocolli wasn't covered in the brown sauce like it always does. So they just put regular brocolli that is a side... That contains dairy into the beef.... Wtf...... Omg just for being lazy you made My 4 year old go though a lot!!!!! Instead they could of said they were out of it. Than just Making up something for them to sell. read more

Panda Express - Panda Express could of killed my son just for being lazy.... - Chinese Near Me - Chula Vista, California

I loooooooove Panda Express. I eat it at least 2-3 times a week. After trying this one twice..... it's an absolute NO for me. The food is soggy and if you order they the drive thru, your gonna get more veggies than meat. Huge disappointment... read more

I ordered teriyaki chicken but didn't get my sauce what kind of monstrosity is this very disappointed I was to eat that and my fortune cookie ahhhh helll nahhh they gave me a bag of air read more

Absolutely horrible customer service drive up. We waited in a long line to be told they don't have any rice or noodles available. As shocking as this was had to make sure we heard this correctly. When asked about no noodles .. a high pitch voice from back ground says " ohhh myyy gosshhh"!!!! Then a girl comes on the mic to say we have No noodles, No Rice!! Very inappropriate for customer service. Not a great way to represent Panda Expess. We left with no food. What a waste of time! Panda Express Corporate word of advice... teach your high pitch staff empathy. read more

Food is a hit or miss I work right now the street and come here a lot but it seems like every week they're giving me more rice and less meat, definitely don't feel like I'm getting my money's worth read more

Panda Express - Chinese Near Me - Chula Vista, California

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Food was delicious, fresh, and hot. The service was excellent and the employees were very professional and friendly. Great portion sizes. Everything looked trashed and was neatly displayed. Area/restaurant was very clean and well lit. read more

Horrible food! Horrible service! My sister and I just went in the drive-thru, ordered some food and two drinks both vitamin water, cashier says it's pomegranate. So we pull off and I take a sip while we're headed home to eat and it tastes like "sink water" in my sisters words but I agree the taste is definitely off. We call panda and they say it's diet/zero calorie. Mmmmm Well it would've been nice if the person taking the order would've mentioned that! The food: the noodles are extremely hard (see picture) they don't even lay down they're sticking straight up in the air! Geez. The rice is hard I had to spit it into a napkin because I thought my tooth was going to break in it. What a waste of money. Very disappointed that we stopped at this location because of the convenience of the drive thru. read more

Panda Express - Chinese Near Me - Chula Vista, California

I'm disappointed with the meal they have. Only little main dish and a lot of fried rice and/or chowmein. Why do they have to lessen the main dish when the price is up? It's not fair. And the pepper steak is $1.25 more. And the give less steaks. I don't know if they forgot to add the fortune cookies in the bag or not. They usually do put fortune cookies with the meal. but when I ordered at drive thru, I checked my bag at home and there's no fortune cookies. I bought 3 meals and no fortune cookies. They're supposed to add that with the meal. Whoever is behind or doing the food is not doing the job properly. I don't want to go back just ask for 3 fortune cookies. It's a waste of gas. Next time, I'll check the orders from drive thru before I go home or I'll just go down and order straight from the restaurant. read more

2nd time mobile order and 2nd time this store forgot one of my items.They put the chicken teriyaki sauce but no chicken teriyaki. read more

Panda Express - Chinese Near Me - Chula Vista, California

Worst location ever , I got food poisoning eating their food , I will never eat Panda Express in my life thanks to them , workers are too lazy to prep new fresh food instead they give out food that's been sitting there for hours read more

Order orange chicken and teriyaki chicken with extra sauce online. When I got home notice that the bowl was full of chow mein all the way up to the two partitions where the chicken was supposed to be. In the plate was only about three pieces of chicken on each side, so disappointed, where am I going to use all that extra sauce that I ordered. This review is for the manager to check how the plates are being serviced and for the servers to get your training done correctly and stop robbing from your customers and if anybody is ordering from this store, beware,ñ. I tried using the feedback QR on the receipt and was mutilated also, the store number is nowhere to find in the receipt. Hope the store manager read this review and put the context into consideration. I will order from this store once again and will update this review. read more

I got NO BEEF in my order today of Beef and broccoli AGAIN. It's a total scam don't go read more

Panda Express - Beef broccoli - Chinese Near Me - Chula Vista, California

Slow drive thru line and they now no longer carry (in my opinion the only healthy entree option they carried) that is string bean chicken breast Daniella was the girl that took my drive thru order Since I had never ordered the Kung pao chicken I asked her if the chicken in that entree is all white meat or if it's dark She responded with "uhhh...it's chicken" I again asked her if she could clarify for me if this was made with chicken breast or not She couldn't answer me I asked my cashier (his name was Omar) and he quickly confirmed it's made with dark meat so I was glad I didn't end up getting that as my entree I was still hopeful the options I did get would be good but to be honest they weren't :( I've tried out many different locations of Panda Express and by far this one was one of the worst ones... read more

Shit spot go to a different one. The line is extremely inconvenient here and causes a huge problem towards closing. Wait in line get to window and get told they don't have 70% of their menu and because they are 30min to closing they are not making anymore but they have 30 min line including behind me. Why would you not send someone out to tell people that so they are not stuck in line with no order waiting to get out! This was TRUELY a fail on their part. read more

Worst customer service ever. Went for a pick up order and I stood there and got ignored by the cashier. Don't come here. read more

Panda Express - A plate of orange chicken and chowmein - Chinese Near Me - Chula Vista, California

There is a first time and a last time for everything. This is my first time at this location. And it will be my last time here at this location. Because in this case they screwed up my food order. Resolution: We're so very sorry... You'll have to pay extra... read more

This place use to be good but now no. The quality has dropped. It always seems like they mix leftover chicken into every chicken dish and it's not even a good portion, just a cup full of veggies and sauce. So sad. That's it's for me, I gave this place a chance after the pandemic but it's just getting worse. read more

I love panda and their food BUT at this location....this lady ESPERANZA will be stingy with your food. I have had other locations food where they serve you better and more for your order. If you read this post be aware and its up to you to come to this location. Me myself and the family we aint coming back here with stingy people. read more

I've been to this location several times and normally I have really good service. However, for some reason there was a mixed up with the staff regarding my pickup order. I was told it was delivered when it was scheduled for pick up. They finally figured out the confusion amongst the staff and gave me my order. The fried rice doesn't have vegetables not sure if they ran out or if this is the new way they are serving it. I have some burnt particles in my rice as well. read more

Panda Express - Chinese Near Me - Chula Vista, California

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They only put little portion. Like I know it isn't that hard!! And seriously never go to this one. They just toss it like it's enough for the customers when it's obviously not! I am NEVER going back again! They have done it twice and those time was their last! read more

Panda Express - This is not a load - Chinese Near Me - Chula Vista, California

Danielle was a really rude person and had a horrible attitude she was extremely aggressive with no reason (talking wise) not sure if she wasn't having a good day but still doesn't give her any rights whatsoever to be rude ! Had us waiting for our food for like 15 min ! read more

We placed an order on the Panda Express website/App last night at 8:45 PM because they never answer. I received a confirmation and it also indicated that I would receive an email. I took a screenshot of the confirmation just in case. Good thing that I did because I never received the email. Due to an emergency we weren't able to pick up our food in a timely manner. My credit card was charged. My husband went in to the restaurant today to ask for assistance and possibly get a refund or our order replaced. My husband first spoke to a nice young man who heard my husband out and was willing to assist with the issue. Then he went on to do something else and another employee called the manager for my husband. The manager immediately told my husband that it was too late for her to do anything and that the refund could not be done and that we couldn't get the order we lost. She was extremely rude and not once did she apologize to my husband. She basically said no and sent him away (he was so embarrassed). I've personally had to deal with her in the past due to a delay on an order. We had to we wait in our car for over 20 minutes and when I finally walked in to ask about it she gave me a dirty look and grab the receipt from my hand an she ordered an employee to give me the chicken egg rolls. She never apologized, it was obvious that they forgot about us. This is all it takes for us to never set foot in that place again! Terrible service and horrible manager. read more

This review isn't for the food bc panda is panda.. food stays the same. However, today the customer service was SAD. I say this because the workers (In red) seemed to be busting their behinds cooking, but the guy (in black) who I assume is the manager? Totally rushed me, didn't welcome me with a friendly smile and gave me the smallest portions of entrees. I felt like it was a "hurry TF up so I can get you out of here" SHEESH..... read more

I know Panda Express is considered fast food but we love it! This place stays packed but they move very quick. I have to say it's also the best in South San Diego. Food is always full of flavor and they give healthy portions. 5 stars read more