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    Chick-fil-A

    3.8 (696 reviews)
    Open 6:00 am - 11:00 pm
    Updated 3 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    Recommended Reviews - Chick-fil-A

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    We enjoyed a meal with our daughters and grandkids.
    Sue T.

    I really enjoy this CFA. I especially love it when Jerry is there! He is one of the cheeriest, most helpful staff members. He always engages me in interesting conversation and he seems to really care about what I have to say. He's a very friendly guy. And he's very thorough in his work. If I was an employer, I would want him as an employee! I believe my cashier's name was Symphony. She was nice and friendly. This is my first time trying the chicken club and it was quite delicious. I'm always a fan of the french fries and the chicken nuggets. If you like vanilla shakes with cookies, then this is the place for you. They have the best shakes!

    Laura O.

    I don't know what has happened within the last few years. Wether they changed ownership or just rules/policy. But this particular location gave us such a great experience. What was so great? -greetings from the moment we walked in -Lots of employees -We ordered and sat down for maybe 2 min and the food arrived at our table! We didn't even need to go up to get it. - our food was picked up after we ate...like what? Wow! We were so delighted. Again. Not sure if this is just this location or if Chik fil a is starting to train differently but it was a positive experience. -manager was very hands on, came to our table to ask how our experience was.

    large fry
    Sasha A.

    Usually I wouldn't complain but if we're paying $15 a meal they could at least fill up our large fry. This was straight out of the bag, no fries fell or anything. This is so disappointing honestly and the people taking our order had attitude for no reason. Won't be back here anytime soon. Yes over fries i don't care but that's honestly so annoying.

    Cobb salad with grilled chicken
    Claudia V.

    My kids LOVE Chick-fil-a and this is the only reason I have the app. To make ordering and pick up easier. Today, I was done. The mobile "pick up" area is garbage. There is nothing positive about it. You wait longer than the actual drive thru- EVERY SINGLE TIME. To top it off they always forget an item. Fries, the drink or even the toy. I've gotten a FREE item every single visit because of their mistake. Yes, I love a free brownie or a free milkshake, but you get to the point where you just want to have a nice experience and leave without driving back to get your order right. The only reason I give it one full star is because the only time I've dined inside the people cleaning the tables were very nice and attentive.

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    7 months ago

    SLOW SERVICE. If you're in a hurry do not come here. I was in the drive thru line for close to 45 minutes.

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    10 months ago

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    11 months ago

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    5 months ago

    I made a personal error and ordered curbside in a different state. I'm super thankful for the supervisor Chris he was more than helpful

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    2 years ago

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    11 months ago

    Big fan of CFA but lately the service is less than what it's been before, prices keep climbing but at least the food is still great

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    2 years ago

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    5 years ago

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    10 months ago

    Went at night after work and they messed up my order probably rushing to close early by the time I realized they were closed not happy

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    3 years ago

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    11 months ago

    August 7, 2025 at 2pm drive through girl was amazing!! I went in there and she was so nice

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    1 year ago

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    Page 1 of 18

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    Is the chicken soup spicy ? I got it for the girls i watch and they say it is but the people there knew it was for children and didn't warn me so I'm wondering if its actually spicy or if they just didn't want to eat it

    The chicken noodle soup is not spicy at all but their chicken tortilla soup is a little spicy.

    View All 2 Questions

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    4.2
    (308 reviews)
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    I would like to recognize Victoria for her exceptional customer service…read more I visited Luna Grill with my older sister and my two grandnephews. I wasn't feeling my best because I had a headache, and while Victoria was kindly taking our order, I accidentally confirmed an order that wasn't what my sister wanted. After we sat down, I realized I had ordered chicken instead of fish for her. At that point, I thought it was too late to make any changes, but Victoria went above and beyond to help. She graciously changed the order so my sister could enjoy the fish she wanted. Her patience, kindness, and willingness to help turned what could have been a stressful situation into a wonderful experience. This isn't the first time I've had a great experience at Luna Grill. The restaurant is consistently clean, calm, and welcoming, and the staff is always friendly and professional. Thank you, Victoria, for your outstanding customer service. Employees like you are the reason customers keep coming back. Five stars--you truly deserve them!

    christian is amazing and knowledgeable with menu! explained…read morein detail ingredients on our order! salmon salad bowl kudos to the cooks! santorini's bowl enough for lunch/dinner! the kids meal was very good for a senior! coming back soon !

    Photos
    Kitchen
    Kitchen
    Chicken kabob plate with shrimp added
    Chicken kabob plate with shrimp added
    Grilled Chicken kabobs, Mediterranean Salad, hummus & pita, beef kabobs, desserts, rice, wraps and sauce.

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    Grilled Chicken kabobs, Mediterranean Salad, hummus & pita, beef kabobs, desserts, rice, wraps and sauce.
    El Pollo Grill - Otay Ranch

    El Pollo Grill - Otay Ranch

    3.8
    (377 reviews)
    0.4 mi
    $$

    First time at this location, it is very spacious and clean for the most part . The bathroom needs…read morehelp and attention, it wreaks of urine and is old and dingy . It needs help .. I like the outdoor seating and the access to exit through there as well. However, the door to the outside needs some WD40 it is heavy and hard to open when you have loads of food . I did enjoy all the memorabilia, Makes me proud to be a Native San Diegan. The food is fully loaded , fresh and delicious. My son absolutely loved the Carne Asada chips , the chips were so fresh . I couldn't stop eating them . It helps that they have the kiddy vending machines , my son alone for that reason wants to eat out more at Pollo grill ... I would like to see additional staff helping at the counter during busy hours .

    This is a 2 part review. Last week they got my order wrong and today they forgot my order…read more Last week I ordered 12 roll tacos and I got fries instead. When I called in they told me to email the business and they would send me a refund. I would've been fine with a free drink or something closer to the value since I kept the fries and the roll tacos are more expensive. I emailed and didn't hear back. Today I ordered fries and they never made my order it wasn't until the third time I checked on it that they realized they never made my fries. Which were skimpy to say the least. I don't know if it is because they were rushed but $23 for fries and a bev is wild when they give you half a tacos worth of meat. Probably won't be coming back here.

    Photos
    Menu and counter
    Menu and counter
    Menudo
    Menudo
    Menu

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    Menu
    Panera Bread

    Panera Bread

    2.4
    (563 reviews)
    0.4 mi
    $$

    I went through the drive-thru line and ordered a simple you-pick-two with chicken on the side for a…read moresalad. Not only did the drive-thru take a long time, but they forgot to put my chicken on the side. On top of that, I had ordered chips as my side but they gave me a baguette. At the window, I asked for the chips I ordered. The lady tried to charge me for them despite it being my original order. The manager then came to the window, demanded I give back the baguette that I had already touched as I checked my order initially when they handed it to me. For an establishment to mess up my order not once, but twice, I had hope for them to correct their mistake by giving me the correct side order without charging me extra for it. Leilani, the manager, was harsh and rude, and had no desire to correct a mistake they had made. I felt disrespected and awkward as a customer just trying to get the item I had originally asked for without having to pay an "extra fee" when it already comes with the meal I paid in full for. I have never had an issue with Panera Bread or their customer service for the last 11 years until today. Extremely disappointed.

    Panera Bread (to-go, dinner) was a disappointment today…read more I placed a to-go order for four sandwiches and two soups (broccoli cheddar and tomato). Two of the sandwiches were the Toasted Frontega Chicken, and they looked nothing like the menu photo. More importantly, both soups were served cold, which is an immediate quality-control miss for a brand built on soups and sandwiches. Service raised a hygiene concern. After we used the self-checkout, wanted some pastries so we went to the cashier - chose what we wanted they handled cash and then grabbed our pastries using the same gloves. Gloves are only useful when they are changed at the right moments. The dining area itself appeared clean, but between the inaccurate build, cold soups, and sloppy glove handling, I will stick to the drive-thru next time.

    Photos
    Hearty Fireside Chili & Rustic Baked Potato Soup
    Hearty Fireside Chili & Rustic Baked Potato Soup
    Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet
    Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet
    New Sandwiches

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    New Sandwiches

    Chick-fil-A - hotdogs - Updated July 2026

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