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    Chick-fil-A

    3.8 (694 reviews)
    Closed Closed
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Dogs allowed

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    Recommended Reviews - Chick-fil-A

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    We enjoyed a meal with our daughters and grandkids.
    Sue T.

    I really enjoy this CFA. I especially love it when Jerry is there! He is one of the cheeriest, most helpful staff members. He always engages me in interesting conversation and he seems to really care about what I have to say. He's a very friendly guy. And he's very thorough in his work. If I was an employer, I would want him as an employee! I believe my cashier's name was Symphony. She was nice and friendly. This is my first time trying the chicken club and it was quite delicious. I'm always a fan of the french fries and the chicken nuggets. If you like vanilla shakes with cookies, then this is the place for you. They have the best shakes!

    Laura O.

    I don't know what has happened within the last few years. Wether they changed ownership or just rules/policy. But this particular location gave us such a great experience. What was so great? -greetings from the moment we walked in -Lots of employees -We ordered and sat down for maybe 2 min and the food arrived at our table! We didn't even need to go up to get it. - our food was picked up after we ate...like what? Wow! We were so delighted. Again. Not sure if this is just this location or if Chik fil a is starting to train differently but it was a positive experience. -manager was very hands on, came to our table to ask how our experience was.

    large fry
    Sasha A.

    Usually I wouldn't complain but if we're paying $15 a meal they could at least fill up our large fry. This was straight out of the bag, no fries fell or anything. This is so disappointing honestly and the people taking our order had attitude for no reason. Won't be back here anytime soon. Yes over fries i don't care but that's honestly so annoying.

    Every time i come here and order ahead with mobile app at breakfast they run out of coffee and what should be a quick in and out turns into a 10+min wait ...stay on the ball here it doesn't take much to prepare and have coffee ready at breakfast

    Cobb salad with grilled chicken
    Claudia V.

    My kids LOVE Chick-fil-a and this is the only reason I have the app. To make ordering and pick up easier. Today, I was done. The mobile "pick up" area is garbage. There is nothing positive about it. You wait longer than the actual drive thru- EVERY SINGLE TIME. To top it off they always forget an item. Fries, the drink or even the toy. I've gotten a FREE item every single visit because of their mistake. Yes, I love a free brownie or a free milkshake, but you get to the point where you just want to have a nice experience and leave without driving back to get your order right. The only reason I give it one full star is because the only time I've dined inside the people cleaning the tables were very nice and attentive.

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    2 months ago

    Helpful 38
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    15 days ago

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    4 months ago

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    2 years ago

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    5 months ago

    SLOW SERVICE. If you're in a hurry do not come here. I was in the drive thru line for close to 45 minutes.

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    1 year ago

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    3 months ago

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    8 months ago

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    3 months ago

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    2 months ago

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    4 months ago

    I made a personal error and ordered curbside in a different state. I'm super thankful for the supervisor Chris he was more than helpful

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    9 months ago

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    2 years ago

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    5 months ago

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    9 months ago

    Big fan of CFA but lately the service is less than what it's been before, prices keep climbing but at least the food is still great

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    6 months ago

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    2 years ago

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    8 months ago

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    1 year ago

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    11 months ago

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    9 months ago

    Went at night after work and they messed up my order probably rushing to close early by the time I realized they were closed not happy

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    3 years ago

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    4 years ago

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    3 years ago

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    9 months ago

    August 7, 2025 at 2pm drive through girl was amazing!! I went in there and she was so nice

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    5 years ago

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    2 years ago

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    Page 1 of 18

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    Is the chicken soup spicy ? I got it for the girls i watch and they say it is but the people there knew it was for children and didn't warn me so I'm wondering if its actually spicy or if they just didn't want to eat it

    The chicken noodle soup is not spicy at all but their chicken tortilla soup is a little spicy.

    View All 2 Questions

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    4.0(532 reviews)
    0.7 mi
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    When you're hungry & in a hurry & you see an In N Out you need to stop…read more They do get very busy but ordering in the drive thru is quick with friendly order takers. Today I had the #3 burger and it didn't disappoint. Fries are always hot and whole fries no bits & pieces. That's a big plus! The lines do get long so bring your patience.

    I'm a big fan of In-N-Out, I eat here all the time and it's honestly one of my favorite spots…read more Today though I gotta say this location has the worst parking setup I've seen. It's all blocked off with cones everywhere, super confusing, and if something happens you're basically stuck unless you start moving cones yourself. Definitely inconvenient just getting in.But aside from that, it's still a 5-star spot. Customer service is always on point, no complaints there at all. In-N-Out is just a staple in Southern Cali you already know. If you go, you HAVE to try this: protein burger, well done, double tomato, no spread, whole grilled onions, and fries extra crispy if you don't like crunchy fries get them medium well the fries. Trust me. About to eat this in my car with the little lap cover they give you, which is honestly one of the coolest things took pics of everything too. All the locations I've been to are very clean. If something's messy, just tell the front staff and they'll handle it fast. If you appreciate In-N-Out Burger, do your part too don't leave trash behind #InNOut #SoCalEats #BurgerLover #FoodieLife #FiveStars

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    El Pollo Grill - Otay Ranch - Carne Asada Fries

    El Pollo Grill - Otay Ranch

    3.8(373 reviews)
    0.4 mi
    $$

    First time at this location, it is very spacious and clean for the most part . The bathroom needs…read morehelp and attention, it wreaks of urine and is old and dingy . It needs help .. I like the outdoor seating and the access to exit through there as well. However, the door to the outside needs some WD40 it is heavy and hard to open when you have loads of food . I did enjoy all the memorabilia, Makes me proud to be a Native San Diegan. The food is fully loaded , fresh and delicious. My son absolutely loved the Carne Asada chips , the chips were so fresh . I couldn't stop eating them . It helps that they have the kiddy vending machines , my son alone for that reason wants to eat out more at Pollo grill ... I would like to see additional staff helping at the counter during busy hours .

    This is a 2 part review. Last week they got my order wrong and today they forgot my order…read more Last week I ordered 12 roll tacos and I got fries instead. When I called in they told me to email the business and they would send me a refund. I would've been fine with a free drink or something closer to the value since I kept the fries and the roll tacos are more expensive. I emailed and didn't hear back. Today I ordered fries and they never made my order it wasn't until the third time I checked on it that they realized they never made my fries. Which were skimpy to say the least. I don't know if it is because they were rushed but $23 for fries and a bev is wild when they give you half a tacos worth of meat. Probably won't be coming back here.

    Photos
    El Pollo Grill - Otay Ranch - Menu and counter

    Menu and counter

    El Pollo Grill - Otay Ranch - Menudo

    Menudo

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    Menu

    Chick-fil-A - hotdogs - Updated May 2026

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