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    El Pollo Grill - Otay Ranch

    3.8 (373 reviews)
    Closed 10:00 am - 8:30 pm
    Updated 2 months ago

    Order El Pollo Grill - Otay Ranch Takeout or Delivery

    El Pollo Grill - Otay Ranch Photos

    Business Info

    EL POLLO GRILL - OTAY RANCH ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Happy hour specials

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    Recommended Reviews - El Pollo Grill - Otay Ranch

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    Reviews With Photos

    California Burrito - Carne
    Vegas C.

    First time trying El Pollo Grill - Otay Ranch and it definitely won't be my last. We ordered to go and the wait was quick, which was a nice surprise. The location at Otay Ranch Town Center makes parking easy, and the restaurant itself was clean with a classic Mexican restaurant vibe. They also have plenty of seating if you decide to eat in. Since it was our first visit, we took some time with the menu because there are a lot of solid options. We went with the California burrito with carne asada, rolled tacos topped with carne asada, and the chile con carne nachos. Everything was loaded, fresh, and full of flavor. The salsa bar was a great bonus and let us customize things exactly how we wanted. Portions here are no joke. The plates are huge, so sharing is definitely the move unless you're coming in starving. Overall, great food, fast service, and generous portions. Solid spot for casual Mexican food in the area, especially if you're grabbing something to go.

    Chicken Fajitas Plate
    Dulce R.

    Solid choice for Mexican food Ordered chicken fajitas and carne asada fries this time around. First time at this location. Staff was friendly. Good music. Food was also good, I wish there was more peppers and onion on the fajitas but good flavor Wait time about 15 minutes for to go order which is about normal for this place. Don't mind a wait for fresh quality. Will be returning when in the area.

    Carnitas taco/ menudo
    Joshue T.

    Back again on this cloudy weather with the menudo the taco de carnitas always. Something good to order let's not forget the California burrito

    Carne Asada Nachos
    Milani L.

    Disclaimer there is no negative feedback about the food but I want to share about my recent experience with customer service that wasn't so pleasant. I had placed an online order, it didn't give me the chance to put my name, however I assumed they probably got it from my card info. Nonetheless, I had an order number, confirmation email as well as the order page was opened. I arrived at the time to pickup my order and told the lady working "Not sure if it took my name because it didn't give me a chance to type it. But I have the order confirmation number" I showed and she said "We don't do order numbers." And I gave her my name as well and explained that same thing where it didn't let me type my name. She was pretty rude and was unable to find it...it was on the counter this entire time, I honestly could've just grabbed it but I didn't. Another staff was kind and was able to find it for me and apologized on her behalf. I don't appreciate the rude behavior from the original staff helping but I appreciate the kindness of the other staff.

    Menu and counter
    Toni P.

    Grab 619 Mysterio Burrito this afternoon. Meat was perfectly cook and savory. Service was up to par. This place is always clean and tidy.

    Verna C.

    I use to work in Lemon Grove and go to the El Pollo Grill there and it was always on point. When El Pollo Grill Otay Ranch opened I was excited because I moved to Eastlake and El Pollo Grill never disappoints since day one. In 2020 I ordered some frozen burritos for a flight to Virginia for my son and his family during Covid and they were perfect! Fast forward today - the service is still on point and they have even more on their menu. Great customer service and community fundraising! They have a great patio area and are can be a little loud at times inside but it's not bad. They have a great salsa bar and refreshment area. The food and their specials are excellent. Would always recommend to anyone looking for a great Mexican fast food location. Great tacos, pollo, burritos etc.

    Inside
    Alma M.

    If I would have known sooner that El pollo grill had chilaquiles on their breakfast menu and they were this good I would have tried them a long time ago. My new favorite chilaquiles hands down! I ordered their green chilaquiles with over easy eggs and rice and beans and paid extra for Cotija cheese and sour cream. They were the perfect crunchy and soft and the sauce was excellent. Service however was very slow, I dined in and waited almost 30 minutes for my food. I also ordered a carne asada bowl and a flour tortilla on the side. They called my number up to the counter and handed me the flour tortilla but I didn't get my food until 10 minutes later and because I asked if it was almost ready because my tortilla was already cold/ the young lady at the counter just smiled and said almost ready. She did not offer to heat the tortilla up again or suggest I exchange it for a warm one once I finally received the food.

    Kat L.

    My favorite place to get carne asada fries. They have amazing deals daily. Their fish tacos are great. A couple of fish tacos + carne asada fries makes for a great meal for two people for less than $25! Hard to beat nowadays. I also like to support this business as the owner does such good for the community. Service is always excellent and the food never disappoints. Great ambiance and restaurant is always clean.

    Carnitas burrito halved
    Ara R.

    Food was delicious!! On weekends they have carnitas and they are the best carnitas I've had from a "taco shop"!! Perfectly cooked, moist and crunchy!! I understand why they are only available on the weekend because you can taste that they take time cooking them. The other food we had was delicious as well.

    Carne asada nachos
    Valerie G.

    I think everything here for the most part is good, they are quick and so far they get everything right when I order. What I did not like was the breakfast burrito, it had onions inside with the potatoes and I wish they would've mentioned it and I would've said no to the onions and gone about my day but I didn't eat it because when I got home and took a bite, it was all onions. Not for me. Other than that, it would be cool if they played the Padres game since they decor is all Padres. Overall the food is tasty and quick.

    Steve Y.

    Eventhough the staff forgot to post our order above the grill, they apologized. I didn't get mad nor ask for anything. I simply forgave them and enjoyed our Chilaquiles and Grilled Fish Burrito. Service usually great here. I'm sure it got busy and our order just happened to get lost in the shuffle.

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    El Pollo Grill - Otay Ranch Reviews in Other Languages

    Ask the Community - El Pollo Grill - Otay Ranch

    What's the Wednesday special?

    Kids eat free w/ adult meal purchase

    What other tacos are there for taco Tuesday and is it $1.50/$2.00 at least?

    Carne Asada $3.50, Pollo Asado $2.99, hard shell $2.99, fish $1.50. The also have party packs/family packs.

    View All 5 Questions

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    We went to Kalaveras for Happy Hour and we really enjoyed it! This was the Chula Vista location on…read more3rd Avenue, used to be the old Fudruckers. Parking shouldn't be an issue, they have spots in the front but then there's the big garage right behind it, and it's free. There's also street parking but you might have to pay. The place itself is very spacious and clean. They also have an outdoor patio for dogs. I do know later in the evening it gets louder and more like a club vibe, but it's not bad. Service was perfectly fine. I had no issues at all. Staff greeted us with a smile when we walked in. They were always checking up on us when we needed things. No issues at all. I thought everyone was doing their jobs. Happy hour is so worth it here. $1.99 tacos! I had the carne asada, birria and Chicharonnes tacos! While the meat portions look small, y'all need to realize this is happy hour street tacos! Adding some salsa from the self serve bar, it was so worth the price. We had 11 tacos, cheese nachos, 2 beers and 1 margarita and it was about $50! So worth it! I highly recommend Kalaveras for Mexican food. Great vibes. Great happy hour prices. I think this place is good for large groups also. It may not be kid friendly later into the night but it's very worth it!

    Was visiting San Diego for the weekend and my friend recommended Kalaveras for Sunday Brunch…read more They opened at 10, and we were one of the first to get there. The brunch buffet is definitely worth the price. The food was excellent, the service was attentive and fast and the music and indoor area was cool. I can't wait to be back in San Diego to have brunch at Kalaveras again. Authentic Mexican food, friendly service and great vibe.

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    Rise and Dine

    Rise and Dine

    3.9(54 reviews)
    6.7 mi

    One of the best mom and dads restaurants for the many places you can find the many some that are…read moreclosed down and the others have been sold turned into other places. The day trip I wanted to check the many areas of Chula I had been there before for the Chula Vista Village is one that you can say is the quietest for there are many small restaurants some that have the bars others that are bRs single. The many area of Chula Vista Village there was one place that had the sign that the sign that was below the overhang the look of the location was a former party place with the many tables. The one thing that caught my eye was the sign at the front the advertisement for chicken and shrimp specials the food looks good. The time was before the 1200pm brunch sounds good. Seeing the server welcome asking if I needed table or booth telling her a booth. Seeing the many people having brunch with kids enjoying food with their parents. The server gave me a menu the many food dishes it surprised me with the hearty breakfast and lunch dishes with the low prices the presentations they look incredible. One of the best orders I ordered was the waffle supreme with the bacon eggs and sausage the scramble is the best with one of the best waffles nice and golden brown. The many restaurants that I've been to there are those that over cook bacon and sausage the waffle gets overcooked many times the waffles get half cooked. The food at the Rise and Dine gave the great taste of the Mom and Pops for the portions and price they keep you coming back. As a Yelp Reviewer the food and service of the Rise and Dine are one of the best restaurants the service the food with the taste of home cooking. I would highly recommend the restaurant the heart of Chula Vista with parking out front.

    Sharing some steak and eggs w/ sourdough toast with the hubby. Added a side order of scrambled…read moreeggs & avocado. YUMMY!!

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    El Pollo Grill - Otay Ranch - mexican - Updated May 2026

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