My daughter wantes ChickFilA after a long day. I ordered on their mobile app. The app is great because you can customize your order and make changes to it the way that you want. I chose to pick it all up in the drive thru line. When I drone up, I gave the attendant, Erick, my name. He located my order and asked if I had any changes to it. After verifying, I pulled up into the line. There were 3 other cars ahead of me. I waited about 7-9 mins in the drive thru line. Our order food came out hot and the salad was perfectly chilled with warm chicken on top. I drove home and we enjoyed our order very much! This location has friendly staff members, great customer service, and great tasting food. Thanks for being consistent. read more

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Salad is fresh and filling they're fast at having the food ready on time. Please order ahead! Drive through lines get crazy by lunch time. There are outdoor tables with chairs and place is chill. read more

Chick-fil-A - Chicken Cobb Salad - Fast Food Near Me - National City, California

Love ordering my Egg White Grill.... The app makes it super easy to have your order ready fast. Customer service is always great with a smile. Great vibes!! read more

Sierra the lady taking orders gave HORRIBLE service I pulled up and she made a stank face, she said "name?" "Oh okay what do you want" it was an awful experience didn't even say thank you and just said "good to go and walked away" I said thanks and there was no response. There are better chik fil a locations out there. read more

I orderer online a club sandwich w/PJ. When I sat down to eat I opened my sandwich and there was no bacon and no tomato. I went to the window and let them know, they were going to redo the sandwich. I sit back down and the staff let me know they're on a tomato shortage so they can't add that... A) They should turn off tomato for their mobile orders so people are aware the menu item isn't available. B) They should have told me that when I initially picked up my food. I told her it was fine, as long as I got the bacon. I got my new sandwich and now the cheese was incorrect. I wasn't going to allow them to redo it, I didn't want to waste more food but I did let them know it was wrong. Disappointed in the food service regarding this experience, much could have been improved to avoid the situation and corrected it properly. $15 for this meal and I just left disappointed. The bare minimum to fix the sandwich couldn't be handled apparently. read more

Omg the cob salad and the grilled chicken sandwich was amazing delicious. The gentleman who is the manager has great customer service. The area was nice and clean. I give it 10/10 read more

Hershey is the politest customer assistance I have ever experienced in my life literally..

I ordered a chicken, egg, and cheese biscuit at drive thru, when my girlfriend saw there was no biscuit in it. I returned with the receipt to see that it was mistaken as a chick fil a biscuit. Nonetheless I had no biscuit. So I go to front to ask about it and Marcela charged me for the egg and cheese part. She then asked if I had the biscuit to which I said no. She leaves and returns saying "I bagged it and had them triple check it was in there but I'll still give you it". She then had me give my name and number. I give her my name and number knowing I had no biscuit at all. Made it seem like I'd lie over 4 dollars. I've noticed this location always forgets something every time read more

They hire the friendliest people. The employee Sean was awesome! We had a convo because we have the same names and he was very nice. Thank you for having great customer service and good food! read more

Chicken sandwiches always hittin' at this spot. Shout out to Cristian (team member, should be manager) for the amazing hospitality. I was welcomed, attended, appreciated and left in good spirits. Will be coming back! read more

Rude girl taking the orders. Should be nicer and a better attitude with customers. I watched her have an attitude with the girl in front of me and no patience. O read more

We just got a cob salad with extra tomatoes but received it with no tomatoes, which is fine honest mistake but we called as we got home and the gentleman on the phone corrected everything for us, so the service is great read more

The staff at this location is very professional and friendly great customer service Must try chicken sandwiches. I personally like everything in the menu food is always good and consistent. There's outside only seating but plenty of table to choice from . Drive thru line is long so you're going to wait to get your food lots of traffic . The line goes by quick I will recommend to pay debit /credit for faster check out . read more

Chick-fil-A - Chick-fil-A time - Fast Food Near Me - National City, California

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An individual stands in front of the pickup window in this odd chik fil a. I'm not permitted to ask for my food, rather its handed to me by this individual who barely speaks English. It's like a penitentiary food service. AND the usual progress shown on the app is replaced with it going immediately from we've started your order to it's complete in seconds. I asked the guard for my food and the warden hadn't finishes it yet even though the app said it was complete Skip this store read more

The market salad is my go to, but having the wrong dressing ruins it for me. Unfortunately, I'm in a rush when stopping in on my way to work and was provided the wrong dressing for my salad. I understand mistakes are made. Service is always top notch at this Chick fil a. read more

LYDIA ALWAYS GO THE EXTRA MILE!! Excellent customer service extends beyond addressing the customer's wants. It also involves identifying their unspoken needs to meet their expectations. I was feeling blue when I pulled up in the drive-thru. I was greeted at the window by Lydia and pulled off feeling jovial! read more

Chick-fil-A - Thank you Lydia.....you understood the assignment! - Fast Food Near Me - National City, California

Well what do you know, another visit and another missing salad dressing. Could I check before I leave? Sure. But the whole point is to get it correct, and there wouldn't be a reason to check. No other Chick Fil A in san diego have I ever had this issue with ‍ Seems to be just this one. read more

This location should be shut down. Service and food quality have gone down the toilet. my iced coffee tasted like dirty mop water. Literally had to toss it out the window it was so gross. Never going back here again! read more

Service & attitude good. But extremely disappointed that i was not given any of the sauces i requested! The sauces is what makes my meal complete, now that i have no sauce, I don't even want to eat my food or go back. read more

WOW! Really, let's just throw the base of a lettuce head in the salad. Disappointed by the lack of attention given when making this salad, it wasn't hiding.... I usually eat these salads a few times per month with the grilled chicken a healthy alternative to the chicken sandwich. I also like the fact that it's romane and not iceberg. read more

Chick-fil-A - Fast Food Near Me - National City, California

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It's the only bad CFA I've ever been to and I'm a signature member who has been to locations all over the country from the original to the first that opened in CA. I've been coming to this one for a few years now and it is the only one that consistently messes up orders, gives away your mobile order to other people, and has crazy long drive thru waits without even acknowledging it. Today for example, there were only two workers inside, both managers. Chula Vista is h*ll on earth. read more

Very pleasant late night experience at this Chick-fil-a location in National City near the car dealerships. Outstanding, welcoming, and warm service. Loved hearing the story of this fully outdoor concept store. The limited edition honey pimento spicy chicken sandwich is a fun mix of flavors. Would definitely return. read more

the food is amazing and quick service, I come here every 2 weeks and I love it, I will be back read more

Chick-fil-A - Fast Food Near Me - National City, California

Wait time is ridiculous. We came for fast food with 5 cars in front of us, and were stuck in the drive thru for literally 45 minutes.

I've used the app the last few times I've gone to pickup food and I'd say you're better off just ordering there. They gave us 2 sauces for 4 meals even tho we ordered more and last time they forgot multiple items... food was kinda cold this time but I love their milkshakes! I'll stick to ordering there in person. read more

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Horrible experience, low quality food, service was absolutely awful, very unprofessional

Highly disappointed at this location due to the fact that there was a hair in my friends salad. This kind of thing is unheard of for these establishments. The fact that this location is so close to base it is really busy and the parking is a maze so I recommend you order ahead to make it easier to pick up and check your food hopefully you don't find a hair in your order! read more

Chick-fil-A - Fast Food Near Me - National City, California

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Christian was amazing. My bestie and I came to sit in for a quick lunch. He was super attentive; cleaned our table, turned in the heater, brought our food. I've never had such great customer service at a fast food place. Christians the best! read more

Chick-fil-A - Fast Food Near Me - National City, California

Ordered breakfast from here always loved getting the chicken breakfast burrito and I was about half way eating the burrito when I felt something strange and I see it was plastic. Really thought it was maybe some egg and disappointed when I noticed it wasn't read more

Chick-fil-A - Fast Food Near Me - National City, California

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I love chicken from chic fil a so much. My favorite is the not fried chicken sando and the fries and soup. Their lemonade is so delicious! I swear I always want it on a Sunday for some reason, my only complaint is that they are so darn expensive! Also the line at this particular one is a nightmare!! It is next to a In and Out which is as bad. With that said the staff is always so friendly and the inside of the store is always cleaned and well maintained. read more

Chick-fil-A - Outside - Fast Food Near Me - National City, California

Soda machine piece in my drink. Sandwiches were wrong. Asked for a large and told us they don't have large fries but they can give us a large drink. Confusing. read more

Chick-fil-A - Fast Food Near Me - National City, California

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Juicy crispy chicken sandwiches, waffle fries fresh! My 2 favorite drinks are the Sun Joy or Frosted Lemonade! Service is always polite and a pleasant experience. Food is made fresh and quick and if not...they will give you a free sandwich coupon for waiting! Such good customer service. There are tables to sit outside...but clean. My only issue is their coffee drinks suck. Those young kids that work there load it up with excessive sweetner---made my stomach hurt after 2 sips had to toss it. Luckily starbucks is next door in the same parking lot. Go for the juicy chicken...never their coffee! LOL read more

Chick-fil-A - Frosted Lemonade even my picky son enjoys! - Fast Food Near Me - National City, California

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If you enjoy fresh poultry over the rubbery feel you can get from some fast food places then chik fil a is the way to go. Their chicken tastes fresh, juicy and tender. The potato fries are always tasty and even better with chik fil a sauce The staff is always so friendly and has key phrases they use to make you feel appreciated as a customer. They are usually very helpful and willing to go the extra mile Most locations have a similar vibe to in n out. You'll usually find a lot of seating, but during busy hours it can definitely get hard to find a spot to sit read more

Chick-fil-A - 12 Chick-fil-A Nuggets Chick-fil-A Waffle Potato Fries 1/2 Lemonade 1/2 Diet Lemonade - Fast Food Near Me - National City, California

Worst customer service ever! I hate coming to this location. Employees will roll their eyes and give you wrong / incomplete orders. Then get upset when you ask for the stuff you're missing. Management needs to fire and rehire all the incompetent employees at the drive thru! read more

What the heck ? We got a moth in our food ! We got our order to go and are on the road driving and windows up so no chance this blew in our car and as we were eating looked in box and there it was ! So disgusting This was the first chick fil a we had to do an order from an outside walk up window ??? No place to go inside wierd should have known from the start something was different. Quality control has been lost !!!!! read more

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Christian at the drive through was amazing he was so funny and made our morning! Great customer service from him!

No sauces when you order online. Also gave me 3ct strip when I had ordered a 4 count meal.

I hate this location! Sitting & eating outside with the flies and the noisiest chairs in any restaurant I've ever been! I won't visit here again! Yes good is consistent and staff is nice! read more

If you've ever wondered if your Chick-Fil-A experience could get any better, here's your answer!! If Zeus himself could command the ice cream machine, it would look a little something like this.... Instead, the heavens Parted and Sir Victor made this immaculate creation before my own eyes!!! Speechless ladies and gentlemen..... read more

Chick-fil-A - I call it ...: "The Pour of the Century" via Victor! - Fast Food Near Me - National City, California

My recent trip to chik-fil-a was a wonderful one and it's all thanks to their amazing customer service and warm employees. it all starts off with the supervisor Sean Rios who made my day with his kindness and positive attitude. all this on top of tgreat tasting food makes it the top choice for me. so thank you again Sean and all staff members at Chik-Fil-a. read more