unfortunate for all the negative reviews but I had an pleasant experience my first time here! shoutout to Noah specifically! i showed up to the drive-thru just about 30 minutes before closing and i expected for them to be out of certain food items. Noah was really helpful with assisting me in figuring out how to get the food i needed for about 12 of my friends! i did have a list from my friends on what they wanted to order but i wasn't able to follow it well and Noah did a great job assisting me. my friends that love jollibee were so satisfied after a night of raving lol so i'd say the staff is very friendly and the food is always great whenever i go to any jollibee location only thing i would criticize is that i think this location could benefit from having even more food still available for last minute comers like me since i wasn't the only one there and there was a decent line for the drive-thru past 10:30pm and it was a saturday night :) read more

Good Spaghetti & Fried Chicken; this is the spot to get them. Jollibee food is always in our meal every other week; we always get 2 buckets of Fried Chicken and 2 Spaghetti Family trays , 3 peach pies . It's tiny inside but with added Patio dining ,more room for the customers. So far never encountered any problem ordering here or with how our food is prepared and staff are always polite and friendly. read more

Jollibee - 2 BUCKET of FRIED CHICKEN , 2 SPAGHETTI FAMILY PACK , 3 PEACH MANGO - Fast Food Near Me - National City, California

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As a foodie, I have to say Jollibee is absolutely worth trying! I stopped by Friday around 9 PM and ordered the 2 Piece Chickenjoy & Jolly Spaghetti Combo with mashed potatoes, extra gravy, and a Peach Mango Pie. The Jolly Spaghetti was the highlight for me. I've never had anything like it before. The sweet and savory flavor with pieces of hot dog throughout was so unique and surprisingly delicious. The Chickenjoy was crispy, juicy, and full of flavor. I tried one original and one spicy, and both were amazing dipped in the extra gravy. The Peach Mango Pie came out warm and fresh with a crispy crust and delicious filling. The drive thru wait was about 30 to 45 minutes, but it was completely worth it for fresh, hot food. The person working the drive thru was friendly and very apologetic about the wait, which was appreciated. The space is smaller but has both indoor and outdoor seating options. I can see why Jollibee has such a following. The unique flavors and fresh food make it worth the wait, and I'll definitely be back to try more items from the menu. read more

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As a longtime fan, this was my first experience using the kiosk, and I wasn't impressed. For first-time customers especially, it slows down the ordering process and holds up the line. Even as a loyal customer and maybe just showing my age, I didn't enjoy the experience. The service wasn't as friendly or "jolly" as I've come to expect. I understand it was the last Sunday of Comic-Con and extremely busy, but that's also when I'd expect a business to be at its best and capitalize on one of the busiest weekends of the year. When I saw piles of cooked chicken and fries sitting under the heat lamps, I was immediately concerned that my meal wouldn't be fresh and unfortunately, I was right. The chicken and fries were cold, with only the rice being hot. Both the dining room and drive-thru were packed, and the cleanliness suffered. The bathrooms, along with the inside and outside dining areas, needed much more attention. I'm giving 4 stars based on years of loyalty because I know this location can do better. But I was honestly embarrassed bringing a group of friends for the first visit here after Comic-Con, and I hope this experience was the exception rather than the new standard. read more

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WHY DID IT TAKE ME TO LONG TO TRY JOLLIBEE? I have always seen it and have heard of it being good. Well I finally tried it. We got a two piece combo with spaghetti and the spicy sandwich. I will return for more of that chicken! read more

I took Mini-me 1.0 for a first time visit to Jollibee. Tried to place an app order in advance but ran into a problem with the app. Ordered from their website directly. Ordering online was straightforward, but as of this review post there were no options to customize and modify menu items. I don't mind, but the kiddos are fickle and picky about how they want their food. When we arrived, the front counter staff gave a friendly greeting and said the order was in process. I sat at the bench in the lobby, but not for very long because the food was ready for pickup. Other observations: Touch screen kiosk, a few tables inside, self-serve Pepsi soda pop refills, and passcode CR's (9090). We ate at the front patio tables. Food was tasty. Mini-me approved of the Avocado Bacon Chicken sandwich with a side of Mac & cheese. I went with a 1pc of Chickenjoy and a side of Palabok Fiesta. Other than the app setback it was a jolly time indeed. read more

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Ate re(manager) and her team is the best as always. Come through guys. Love it here, food is yummy. read more

Jollibee - Awesome and Rea (manager) and her team is awesome always. Come guys. Love it. - Fast Food Near Me - National City, California

I finally made it in to try their chicken sandwiches, and they did not disappoint! My husband ordered the Spicy Chicken Sandwich, and I had the regular Chicken Sandwich. Both were delicious, fresh, and flavorful. We also tried the pies, which were absolutely delicious and the perfect way to finish our meal. We really enjoyed dining in and taking in the atmosphere. The employees were attentive, hardworking, and focused on providing excellent customer service. It was great to see everyone working together to ensure customers were well taken care of. We had a wonderful experience and look forward to coming back! Here is a picture of my receipt I forgot to take a picture of the food. read more

Jollibee - Fast Food Near Me - National City, California

I love jollibee, I'm making this review because I was in the area and I had their 2 piece chicken and their palabok and it's so so good and fresh, I also recommend getting the ube pie & the pineapple quencher. The service was great, the workers r always so sweet read more

Jollibee - Fast Food Near Me - National City, California

This chicken is good, crispy fries and I've pie! Really enjoyed it. Staff was super nice. The place was very clean too. We'll be back

I was in National City and wanted to stop by another place down the road; however, the long lines had me heading this direction toward Jollibee (west of the 805 on Plaza Blvd). While Jollibee wasn't the original choice, it was still a pleasant experience. The workers were kind and welcoming. And the food was ready in minutes. Because it was a beautiful day, we sat in their patio. It was clean and well-maintained by a worker that day. Orders included a bucket of Chicken Joy, Palabok and Filipino Spaghetti. And, of course, a Pineapple Refresher. Overall, I was satisfied with Jollibee. Our visit included a delicious meal al fresco served by friendly staff. read more

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I stopped here on lunch to pickup a couple of gift cards. The line had 4 people ahead of me. The staff was working hard and they have great customer service here. Even the manager was working on the front line grinding out orders; impressive. The line took about 7-8 mins for my turn. It was because the customers before me were taking a very long time to decide on what they wanted to order. I purchased the gift cards in a separate transaction than the food. Then, I ordered: Korean BBQ Chicken (KBBQ) 2 piece with 1 side (fries) + drink, a original chicken sandwich + drink but no mayo, and 1 Ube Pie. Everything tasted good. My food was ready in about 4 mins. I was super shocked. They were very customer service oriented here. When you pickup your food order from the front counter they say, "Have a Jolly Day!" I have only one issue and that is that when you walk into the restaurant, it smells like boiled eggs; which is probably because they serve a lot of Pancit palabok...yummy! Otherwise, this is a good place to try Filipino Twist on fast food. They have Angus Beef Burgers here now, great addition. read more

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My first time trying Jollibee after hearing wonderful reviews about the freshness and crunch of the chicken. I don't eat fried chicken often so I was anticipating deliciousness. I ordered online and picked up in drive thru which said it would be ready in 30 mins but then quickly changed to 7 mins. I ordered a two piece spicy chicken with fries, biscuit, peach mango pie and guava tea. I was throughly impressed by the freshness and crunch of my first piece of chicken but the second one was not fully cooked! Yuck! I couldn't eat it. The biscuit looked great but lacked flavor. The fries were really good and dipping them in the gravy reminded me of when I lived in Louisiana. Yum! The pie was ok but nothing special. The highlight was the guava tea and it was amazing! Don't see myself coming back though. read more

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I'm kind of embarrassed to say after all these years that this is my 1st time trying out Jollibee. With all the new hype all over social media lately, I just had to! I don't know why I never gave them a try. Maybe because I thought it was typical fried chicken but Filipino style which I was never a huge fan of their foods up until a couple years ago. Boy have I been missing out. I also read a lot of reviews on service, location, and foods and to be honest I was skeptical about giving it a try since I also didn't want to get my hopes up knowing I couldn't expect so much being that it also was a franchised fast food. So despite all the reviews about service, I didn't experience any issues or rudeness. I went to the drive thru and ordering was easy since the menu was easy to read quickly. The communication through the intercom went smoothly and there was a different person at the register whom took payment and gave my food who was also pleasant especially when I asked for several condiments. Receipt says host was Constance Royale and cashier was Allyson. Both were wonderful. I ordered Bucket D which included 12 pieces (spicy), 5 sides (2 spaghetti, mashed potatoes, mac and cheese, and adobo rice), and I also ordered 2 extra gravies not knowing the bucket already came with 2. Everything was really sooo delicious! It's rare that I'll say that about a fried chicken fast food spot. The mac and cheese was flavorful, the gravies really made a difference. They weren't salty. The spaghetti was okay but not bad I was glad it wasn't too sweet. Now the fried chicken! I'm a fan now! It was moist, not greasy, very flavorful without being salty, and still so crispy and even better that they give you reheating instructions which tasted just as amazing fresh and still kept its crunch! I will definitely be a regular at Jollibees now. read more

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This is my third visit so it's overdue for a review. This last visit was solo, the previous visits we got family meals which we always had leftovers. Cashiers were always friend. Food was never more than a 5 minute wait. The space is clean and ample dining areas. Their fried chicken is probably my favorite among all the fast food chains, but I'm addicted to their spaghetti. No frills but it tastes like how my Tita and Lola make it. Lots of parking in the shared plaza lot and it's always clean inside and out. Given it's not the healthiest, it will be an occasional treat. read more

Jollibee - Jolly Spaghetti Combo - Fast Food Near Me - National City, California

Absolutely delicious!! The parking lot is easy to maneuver and the staff was super friendly! It's a clean and yummy place to grab an excellent chicken sandwich! I love the statue out front for photos and the kiosk if you are in a hurry! read more

Pretty disappointed to come here during business hours only to be told that they stop serving a lot of of what I came for two hours before the store closed. I got to the store and I was hoping to order some chicken and a mango freeze, but was informed that they were limited on the amount of chicken that they could sell and that they stop making drinks at 9 PM. read more

Came here awhile back on 9/22 for the KATSEYE KBBQ chicken collab, it was super busy with a line outside the door and the drive through line almost to the street but that's to be expected with the popularity of this collab, it's probably died down by now since it's been awhile. This location seems pretty small so I'd say we got our food in a timely manner. We got the KATSEYE Special: 6pc KBBQ Fried Chicken Bucket and a spicy chicken sandwich meal to share. The KATSEYE KBBQ chicken was pretty good I just wish that the chicken had been crispier. The sauce was delicious a sweet soy glaze with a very mild hint of spice to it (not spicy at all just extra flavor). I'd say it's similar to sauces at other KBBQ chicken places so not super special in my opinion but it is a nice addition to the Jollibee menu to switch it up. They also completely drenched the chicken in the sauce so it was sauce-y perfection. The spicy chicken sandwich was so deliciously crispy I wish the KBBQ chicken was that crispy bc it would have been perfecttt if it was. You can't go wrong with their chicken sandwiches it's a classic, not too spicy just enough flavor and delicious to the point where you eat 90% of the sandwich you're supposed to being sharing with someone else. read more

Jollibee - KATSEYE Special: 6pc KBBQ Fried Chicken Bucket - Fast Food Near Me - National City, California

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Food is okay, Ambiance is unappealing and smells(bathroom needs a generous amount of attention!!!! At 3:00PM, Non-Rush Hour, it took them 21+ minutes to finish my order. I even went at the counter person to inform her about my long wait and her response was here it is Sir. Useless giving me the order-ready-device if its not turning on. The worse part was, I did not get an apology but rather a million excuses why I had to wait for over 21+minutes. btw, my order was 2 of their spaghetti with 2 pieces of chicken and 2 peach mango pie. What a disappointment! I will definitely NOT/NEVER recommedning Jollibee-National City to anyone. read more

You can never go wrong with Jollibee. There's going to be something for EVERYBODY! When my ice cream craving turned into a Jollibee craving- my decision just slapped. Didn't feel like parking and walking inside- so, it was a quick drive thru visit (YAY!!) especially for dinner rush. It was a toss up between the Jolly Spaghetti / Jolly Palabok/ or a chicken sandwich. Ughhh! Decisions! I went with Palabok instead- another Filipino dish I've been craving lately. And of course! You can't leave Jollibee without a sweet treat! Peach mango pie- it is! When we were placing our order at the drive thru speaker- the employee couldn't hear parts of my order due to the vehicle/ motorcycle traffic on Plaza Blvd. The third time of me repeating myself- I felt like I screamed at the speaker and apologized right away- I just wanted to make sure heard me that time! And when we drove up to the window- I apologized again and she just laughed. I thought I could contain my self control- but, apparently I don't know how. LOL. I was gonna nibble on something on our way home. Peach mango pie!! It's a pie pocket like Mc Donald's apple pies- but, with a better pastry! Super light and crispy! And that peach mango filling is delicious! There's no cinnamon sugar dusting to the crust, btw. I got the 2 piece Jolly Palabok. Thigh and leg is how they roll. And I totally forgot to ask if I could have 2 legs. Jollibee is known for their crispy chicken and has moved up in ranks for having the best. I'm a die hard Popeyes fan- and it is a toss up between both. Jollibee chicken is never drenched in grease. I'm so amazed by it! It's like- fried crispy and then left out on the clothes dryer to get kisses from the sun. When you bite into the skin and the chicken meat- your hands will not be saturated with heavy oils. I liked how the Palabok is served in its own personal tray. This technique prevents the fried chicken skin from getting soggy. Palabok is a Filipino pancit dish that's covered in a savory garlic shrimp sauce. Typically served with a variety of toppings like crushed chicharon, sliced boil eggs, green oinions, & fried garlic. Calamamsi- Filipino lime is used to squeeze onto the Palabok for a citrusy tangy flavor. Here at Jollibee, you'll get lemon packets. read more

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Your response completely fails to address the main issue: I paid for an order that I never received because your restaurant gave it to someone else. This is not the first time this has happened at this location, and despite calling the store multiple times, no one answered. I expect a direct answer regarding my refund. If Jollibee is refusing to refund an order that was never provided due to your own failure to verify the person picking it up, I will dispute the charge with my credit card company and pursue other consumer complaint options. This situation is unacceptable. read more

This place will always have a soft spot for me since it was one of my favorite restaurants growing up. I stopped by one of their locations in the area. The space is pretty small, but everything still felt smooth and welcoming. We had a really pleasant experience with Noah, who was friendly and easy to talk to. There's drive-thru access, which is convenient. They also have Chowking nearby, and Seafood City across the street. The food still hit that familiar comfort food spot for me. I do miss some of the old menu items though. Still waiting for the day they bring back the Jolly Hotdog, mais con yelo, and the sundae. Overall, it was a solid visit that brought back a lot of good memories read more

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Mile long drive thru line and they closed the inside dining room "unexpectedly." Disappointed. We walked across the parking lot to Epic Wings 'n Things instead. SCORE! read more

Clarence had exceptional customer service As a Filipino American, Jollibee is the closest taste of home we can get here in America. Do we like our spaghetti on the sweet side ? Sure ! Give it a whirl But most importantly , do not forget to pour the ethereal , sometimes bubbly , brown umai gravy that accompanies the fried chicken Thank you sir maam read more

There too many workers in there, and my food still took half an hour, just a burger with fries and chicken tenders , I had to go rolled to them, as I just wanted to eat before my appointment across their building, but I couldn't eat , so I just took it to go, they are really slow, and I don't understand why there are too many workers but still can not rake orders out! read more

Placed an order online and received an alert that food is ready for pick up. Arrived at store and had to wait another 30 minutes. Horrible

First, the chicken is remarkable The one star rating is for their lack of product. This will be my third week in a row coming here. They're out of spicy chicken. How exactly can you be out of the thing that you sell the most clearly it's always sold out. So this is not about the restaurant or staff they all seem very professional, but it is about whoever's really in charge the higher-ups you drop the ball with your incompetence this chain should be much bigger than it is, but you're dropping the ball. read more

Honestly, such a great place for fried chicken and other fun eats! The spicy fried chicken is where it's at and it is absolutely flavorful - crispy on the outside, juicy and moist on the inside! Their spaghetti is also unique because it's sweeter and perfectly compliments the fried chicken! Their gravy is rich and flavorful, dip your fried chicken skin in it and thank me later! Their spicy chicken sandwich was also solid and I love that they include spicy peppers in the sandwich for that extra kick! Their peach mango pie is the perfect sweet treat and comes out piping hot and fresh! Ordering is easy whether through their drive thru or inside, plenty of free parking in their lot! read more

Jollibee - Spicy chicken, spaghetti, mango peach pie and spicy chicken sandwich - Fast Food Near Me - National City, California

First time here had never ever been before, def long line and really busy but Noah the front cashier was amazing super friendly very attentive of our order and great customer service skills, took like 30 min or so for our order to be ready but tbh it was def. Worth it food was hot, fresh and delicious, we sat and ate it there. The ambiance was chill like I said very busy but was worth it, def coming back. read more

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All I have to say is the hype is real! I had been hearing everywhere that Jollibee has the best fried chicken, they weren't lying! The chicken was cooked and fried to perfection. I wanted everything on their menu. Loved but loved the macaroni and cheese, definite best fast food mac n cheese out there! The spaghetti was different but good. Adobo rice is really good and the french fries were so good! I also tried the Korean chicken and it was yummy but spicy. I had to have their mango peach pie and it is delicious it's a must try. read more

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Jollibee is the pinnacle of Filipino fast food. Been here a couple times in the past but this time, it was a very efficient visit. We got our orders instantly. The drive through was moving so quickly as well. This Jollibee was clean and well maintained. Food is what you would expect from any location. I enjoy the regular chicken with gravy and rice as well as the nostalgia. The only con was the Korean fried chicken was too salty and sweet as per the people in my party. read more

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OMG SO GOOD!! id give everyone my chicken like jolliebee does. The service was excellent! the vibe felt so warming to be there.

The food and the customer service were great!! First time trying and I'm definitely coming back

Went back to this place to call their attention and this is what they gave me as they replaced my COLD ANGUS DELUXE BURGER! Disgusting!!!!!! Here's a stronger, more urgent, and more serious version that clearly calls for immediate inspection by San Diego County Food & Sanitation: I need to report a serious food safety violation and request an immediate sanitation inspection. On November 12, 2025, at around 6 PM, I ordered an Angus Deluxe Burger through the drive-thru. I was told it would take about 3 minutes, and I agreed to wait. When I asked if I needed to park, another crew member said "No, we're making it now." They handed me my order in a paper bag, and everything looked complete. But when I arrived home and opened the burger, I was shocked the burger bun was completely cold, patty not even slightly warm, and felt as if it had come directly from a thawing or refrigerated section. This is a major temperature violation and raises serious concerns about improper food handling, unsafe holding practices, and potential risk for foodborne illness. This is not a minor issue. Cold, improperly held meat being served to customers is extremely unsafe and suggests a breakdown in basic food safety procedures. I am requesting that San Diego County Food & Sanitation take immediate action and inspect this establishment to ensure they are complying with required food temperature and handling standards. read more

Jollibee - Angus Deluxe Burger - Fast Food Near Me - National City, California

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My mom excitedly told me that she was going to get Jollibee for lunch despite my protests. I haven't had it in years, mainly because I wasn't impressed with their food. Fast forward to today, multiple years later, we've two buckets of fried chicken - original and spicy with gravy on the side- sitting on my kitchen counter. I ate one piece, without gravy, before I ran my errands. It was crisp with a good amount of spice but it still was not flavorful. As I ran my errands, I felt sick afterwards with heartburn and stomachache. Needless to say, this impression was not a positive one and I'm not going to partake in the leftovers. I'm sure many others had a lot of great things to say about this place but I can't seem to get a great experience every time I try it. read more

Jollibee - Two buckets of chicken in holiday buckets. One is spicy and one is regular. - Fast Food Near Me - National City, California

I love jollibee, but the service that I got last time was not good. I had asked the lady who was taking my order if I could scan my app so I can get the points and she gave me a weird look. After, I decided to add another entree and the lady visibly got upset. read more

Jollibee - 2pc Chickenjoy Meal Deal - Fast Food Near Me - National City, California

We have been going to Jollibee for the past year since we moved to Southwest San Diego .The Manager/Supervisor Rea always greets with a smile and excellent service .I say that because about a week ago they were so busy during the Labor day weekend and I was waiting for my order and Rea took the time to ask me what I ordered and made sure I received it in a timely fashion .This is when she was moving around and doing so many things on the floor and in the kitchen to help the guests and help her coworkers provide the best possible service .This is not the first time that we have seen her working to give great customer service .This is out go to place for Jollibee food . read more

Great customer service. Very clean I love mashed potato with gravy Spaghetti was little sweet but sausage was good. My daughter' birthday today and she picked this food. lol Store is very clean. We like to come back. Next time we wanna try burgers read more

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I ordered the Bucket Treat A and a chicken sandwich. We had original fried chicken and French fries and spaghetti as the sides. The fried chicken was so crispy and delicious! The French fries were okay but the spaghetti was bomb! The chicken sandwich was so-so. When eaten fresh the fried chicken had this crispy crunch and the meat was tender. Unfortunately, when the fried chicken got cold it didn't taste the same. So I would highly recommend eating it right after getting it. Nothing special about the French fries, they tasted like leftover fries, but the spaghetti was great! The sauce has this sweetness to it that makes you want to eat more! The service was very friendly and efficient. There is seating indoors but I went through the drive thru. Definitely will be back! read more

Jollibee - Fried chicken - Fast Food Near Me - National City, California

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The Manager no good here, insulted the lady customer need to fire employee as soon as possible