Sunday, 3-08-2026: Hubby and I along with my sister and her hubby decided to eat here after visiting our parents and family at Glen Abbey. The interior is very impressive and tastefully done. I loved the Asian decor with overhead wooden beams and massive light fixtures, which added architectural detail to the entire room. Across from our table was a mural of a dragon like woman holding what appeared to be a katana, which is Japanese not Chinese. Please correct me if I'm wrong. It was confusing but cool looking! It added a touch of drama to the decor. We were seated right away in a comfortable booth. Our server checked in on us often. We ordered egg drop soup and chicken lettuce wraps as appetizers. I ordered the chicken salad and everybody else opted for the Mongolian Beef. Our meals were absolutely delicious and service was on point. We know everything is pricey today but I was sticker shocked when the bill came to over $140! For a late lunch??? We definitely were paying for the upscale ambiance and the delectable food plus it was Sunday so no lunch specials. Probably won't return here any time soon since we're not from the area. But overall we like P.F. Chang's food but not so much the price. read more

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Tried this restaurant again and had the Kung Pao Dragon Roll, Dynamite Roll, crispy green beans and hot & sour soup. My food was good. There wasn't much of a wait so that was a plus. Parking is great. Our waiter was super nice and helpful. They also offer a happy hour so that's a plus. read more

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I recently visited P.F. Chang's during a holiday and noticed that the restaurant was surprisingly not very busy, which made for a relaxed dining atmosphere. The staff was friendly, attentive, and consistently checked in throughout the meal, which was appreciated and helped create a welcoming experience. Unfortunately, the food quality was inconsistent during this visit. The fried rice was sticky and lacked the texture and freshness I typically expect. The Mongolian beef was also disappointing, as the meat tasted overly dried out and slightly burnt. In addition, the green onions appeared to be only lightly cooked and still tasted somewhat raw, which affected the overall flavor and balance of the dish. We also ordered the lettuce wraps, but no sauces were offered or provided with the appetizer, which made the dish feel incomplete and less flavorful than expected. While the service experience was positive, the food preparation and attention to detail in the kitchen could definitely use improvement to better match the restaurant's reputation. read more

We ordered through DoorDash so I can't speak to the cleanliness of the store. FOOD We got the vegetarian lettuce wraps (iceberg), cooled cucumbers salad, Korean cauliflower, Mongolian beef and egg drop soup (bowl). Overall, the food quality met our expectations. SERVICE Was on time and our order was complete. We did have a slight issue regarding a hair with our order but got it fixed with Door dash. My recommendation to management is to make sure the cooking staff always wear PPE (beard masks, safety glasses, gloves, etc) to prevent facial hair from getting in the food. We worked through the issue but it was definitely surprising enough that we didn't finish the particular dish. read more

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Went to the PF Chang's in Otay Ranch to celebrate my brother in law's 70 birthday. The food as usual was excellent! But the real standout was the service to our table of 11 people. Our waitress Karina, was absolutely phenomenal!! Never once did we have trouble with a request for food or drink. She hovered over our table at the ready. Unfortunately, tonight was her last day at PF Chang's. She will certainly be missed and we wish her well. Thanks for the amazing service young lady. Good luck with your future endeavors! ;) read more

Food is sparse and cooked poorly. The service is the worst. They don't even care enough to say sorry for the long wait. They aren't aren't busy I don't get it. Stay away from this location. It's so sad the they have devolved into this! read more

Enjoyed dinner last night with my daughter. I didnt expect such a wonderful experience. The hospitality was spectacular. Our waitress waited on us constantly making our visit so memorable. We came for appetizers and let me say the ribs were a stand out. The dynamite shrimp and chang spicy chicken were all fantastic. This place is worth the night out on the town. Its comfy enough to dress down or up. Plenty of room and the booths they offer gave a nice private feel. read more

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This place has definitely downgraded in all aspects of the restaurant. The food is okay, it's not terrible, the best thing was probably the orange chicken. The restaurant had an extremely sticky floor, multiple shoes were detached from our feet bc the soles were literally stuck to the floor. The overall feeling didn't give a clean dinning vibe. Lastly, our server wasn't as attentive as we would have hoped for especially being that the restaurant wasn't that busy and for a large party celebrating a birthday we didn't feel "welcome". He did give the excuse, it's Sunday, and we weren't sure how we were supposed to take that or what he meant by that. Overall it took him a while to come talk to us after our appetizer was completed and then even longer after our food was completed, we still had a birthday celebration but by the time he came around with the cake we were over waiting and just wanted our bill. We felt like he didn't want to be there. That really made for a bad experience, the manager did all she could and I want to sincerely thank her for trying to turn our experience around but you can definitely tell the people that work there don't really care and don't want to be there. read more

The service was terrible! My family FLEW IN to see us and we waited 30 minutes to get seated, just to wait even longer for about 15 minutes and finally walk out. No one even looked or spoke to us for water or anything! Very disappointed and upset with the LACK of service! Even when we asked for our table, the staff put us down for 2 people instead of 5. We had to wait longer even though it was not a mistake on our part. Will not be returning, good gracious! read more

My boyfriend and I dined at P.F. Chang's in Eastlake. The waiting area was nicely adorned with pink balloons that spelled out "Happy Mother's Day." Unfortunately, we were disappointed with the service we received. Our server, Stephen, was not very attentive--particularly when it came to checking if my boyfriend needed a beverage refill. When he finally received a refill of Dr. Pepper, it primarily tasted like carbonated water with very little syrup. Additionally, both of our crispy honey chicken entrées were lacking sauce. I requested additional sauce, but by the time it was brought to the table, I had already finished most of my meal. On a positive note, I did receive P.F. Chang's reward points from our visit. read more

P.F. Chang's - Asian Fusion Near Me - Chula Vista, California

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You can never go wrong with the lettuce wraps. I honestly wish that was the only thing I ordered. Personally my orange chicken was too "orange-y" if that makes sense. It tasted like a ripe orange. Too much sour rather than sweet. I must add that our server, Jeremiah, was amazing! He was on top of everything, juggling multiple tables but still remaining the friendliest he could be. read more

P.F. Chang's - Lunch Orange Chicken - Asian Fusion Near Me - Chula Vista, California

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I don't remember PF Chang's being THIS good. It's been at least 15 years since I had PFC, but it was my first time visiting this location. My family and I were extremely impressed. From the flavorful food to the warm and spacious ambiance, my husband and I are already looking forward to coming back ! We have to give a huge shout out to our server, we didn't catch his name, but he had long hair and wore a gray headband. He was awesome. He excelled in providing great customer service, making sure we were taken care of and made my husband's birthday lunch feel extra special. Our favorite dishes include; the chicken lettuce wraps, honey walnut shrimp and orange chicken. Each dish had a nice kick to it. Right now they are offering a $19.99 3-course meal deal. What a steal. There's plenty of parking available as it's right next to the otay ranch plaza. 10 out of 10 recommend this restaurant read more

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During the holidays it can be difficult to find a restaurant reasonably priced for a large group and kid friendly. We often alternate with this restaurant and location. Normally we are seated in the patio where we can easily roam and dine but last Sunday they seated us in the middle of their dining room. We had reservations but maybe the party before us ran long? I ordered the Pork Egg Rolls Chili-Garlic Green Beans (meant to order their Crispy Green Beans but this option was tasty) Kung Pao Chicken (veggies were crunchy and overall good entree) and I ordered their Chicken Lettuce Wraps to go (my sis was disappointed that it was romaine versus iceberg lettuce ) but still enjoyed it There were a couple of servers, but the gentleman who served my side of the table was exceptionally nice and attentive. They only allowed up to four credit cards and we separated and sat in 4 different groups to make it easier for the billing but they billed us all together and it was all mixed up. Oh well we stayed an extra 30 minutes while a few sorted it out. They added 20% gratuity but also another type of gratuity on top of the tax. It was minimal but haven't seen that here before. We'll see if they add it at a PF Chang's outside of Chula Vista Overall: my selections didn't disappoint, my server was great and I had a great time with friends read more

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Went for a friend's birthday so there were a lot of us. I brought a cake and they were so nice. They had fireworks candles which she loved. We were there a long time celebrating and they kept our drinks filled and we never felt rushed. I do wish they had dry cooked string beans or yard beans. read more

We haven't visited PF Chang's in several years because honestly we've just forgotten it was there. Someone shared they had lunch specials for $14.99 that comes with soup, base (rice or noodles) and an entree. We ordered for pick-up the orange chicken and Mongolian beef. I tried requesting the option to add another entree for $4 (firecracker shrimp) but the person over the phone stated it would be to add shrimp the same Mongolian beef sauce, not an actual separate entree. Anyhow, arriving at PF Chang's around 11:30 on a Friday, there was one customer dining in service and my daughter commented that the outside of the restaurant looked abandoned. The interior was still very nice and service was standard. After seeing our order, the lunch specials looked to be more like rice bowls and the portion was very small. I did ask if the portions were the same as dine-in and they stated it was the same and how they weigh the food before serving. Orange chicken tasted the same as frozen grocery store PF Chang's and the Mongolian beef quality was chewy. The egg drop soup was bland. Unfortunately, I would say that the lunch special was not worth the price due to lack of quality and small portions. read more

P.F. Chang's - Orange Chicken Lunch Special and Mongolian Beef Lunch Special with egg drop soups - Asian Fusion Near Me - Chula Vista, California

I went to PF Chang's and my WonTon soup was served and the shrimp was spoiled and very raunchy, almost threw up on the table. The manager came out and just said she wouldn't charge me for the soup. She wouldn't even send me a drink from the bar or compensate me for ruining my day. I'm never going back. I hope nobody gets food poisoning there. read more

Do yourself (and your family) a favor and don't come here on any "holidays." Waited 40 minutes even though we had a reservation. They ran out of cups, food was average and our waiter was apologetic - not his fault that the manager didn't staff properly (many open tables despite the wait - turn off your reservation system if you can't handle large groups). Turned what usually is an hour dining experience into a 2.5 hour saga. Sigh... read more

After a considerable period since my last visit to this establishment, I found their Hot & Sour Soup to be an excellent choice given the current weather conditions. Ordering it proved to be a wise decision, as it authentically captured the great sour flavor and perfect spicy notes, making it ideal for a chilly evening. Additionally, I opted for the lettuce wrap, which was consistently fresh and delicious. Although they removed the walnut shrimp from their menu, the crispy honey shrimp served as a suitable alternative, complementing the meal well. This restaurant stands out as one of the long-standing and decent Chinese dining options in my neighborhood. The meal successfully elevated my mood, and I appreciate the quality dining experience provided. read more

P.F. Chang's - Asian Fusion Near Me - Chula Vista, California

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The brocolli on my dish was undercooked, it was not even crispy raw, it was very tough to chew and the cuts were so big I couldn't chew/bite it. I asked for replacement, with another dish not knowing it came with brocolli and onions. They were the same and huge chunks of undercooked onions and brocolli. I just ate the meat. The Server was attentive and the manager came out to check on us. They gave us a free dessert to share. The cooks in the kitchen need to be more attentive to their cooking policy/procedure. read more

Good service and food was enjoyable. Great was not too busy due to the time I and my family were there.

Avoid this place at all cost. It is not the P. F. Chang's of yesterday. The food is not what it used to be.

This place is trash... portions suck and food is bland. Service isn't that well either.

Had food and drinks at this location. It's been about 15 years since I've dined here. I figured, I had such a nice time hanging out at the bar at PF Chang's in Fashion Valley, why not give it a try here. It was on a week day. The bar had a couple people sitting around the bar section while myself and partner sat at one of the nearby table. We were only greeted by the hostess, at the front door. Upon entering the bar, there was no staff present. We sat down anyway. Found a wobbly table that bartender later "fixed." Minutes later a bartender appears. He was basic, not pleasantries. He never checked on us or offered us anything else. He wasn't terrible, just basic. The bar area was not as busy as Fashion Valley's. But the again, we had gone to Fashion Valley location during the week before new year. It was packed and lively. We also went during evening time. Our experience at Otay location was good. Besides the bartender lacking "personality," the bar area was missing something. I can't quite figure it out. It was just basic, just like the bartender. I would return again, but suggest getting a bartender that's not so basic read more

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Delicious but "Bait and Switch": Our server Josselyn was excellent, coming to check on us and responsive and informative to any questions or needs. Our lunch specials were good (salmon, beef, salad, egg drop soup) were all good and were prepared as asked. Our only "beef" with our experience was that the lunch specials START at $14.99 but the menu doesn't specify which items cost more. We didn't realize this until getting home. A "bait and switch" tactic that really bothers me as all the items are listed as if equally priced under the lunch specials section of the menu. I even called to ask if I'd missed an asterisk or ? that would've told me I was paying more but they said the menu doesn't show price differences in that section. So watch out, or ask. I really want to give a "3" rating because of this, but our food ws good and our server was excellent so we'll round up to "4". Looking at other ratings, they could use the bounce. read more

Terrible customer service. I arrived to pickup my order, there was one woman inline in front of me and one man behind the counter. Two men walked in behind me and walked around myself and the woman in front of me to go to the side of the counter. The man behind the counter turned to help them and ignored the woman and I to give them their to go order. I spoke up and said no, we were here first and have orders to pick up. The man behind the counter said, it will only take a second. Again I said no, we have orders also to pick up and we are here first. This time the man picking up the order said well it said I was to go to the counter and I replied yes but you bypassed two others waiting. Since when is it ok to ignore women to help men first? This is not appropriate behavior and I will not be going back to this PF Changs. This is unacceptable! read more

It's been a long time since I ate at a PF Changs. Let me start by saying that this place has great service and ambiance. Our servers were attentive and amazing. However, this review is for the food. My friend and I came to celebrate a girls day and decided to treat ourselves to some fancy Asian food. I know P.F. Chang's are known for their lettuce wraps but it wasn't as amazing as I thought it would be. This restaurant is definitely catered to a different target audience so I feel like the taste was lacking and it's way overpriced. Even the homemade dumplings were just alright. I feel like if you want to have nice dinner outing this place is just ok. You won't have a problem with service. But don't expect it be authentic in flavor. But the plating is still amazing. Just my honest opinion. Recommendations: Crispy shrimp Coconut drink read more

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I admire Pf Changs but today my wonton soup tastied very soggy and my gluten free Changs spicy chicken was overpowering in taste today. Unfortunate of my food choice today read more

P.F. Chang's - Gluten free GF Chang's Spicy Chicken - Asian Fusion Near Me - Chula Vista, California

Goodbye P.F. Chang's. My friend, Nancy, and I met there for lunch a couple weeks ago and, after eating, agreed we won't go again. The food was expensive and sadly, not good. The cocktails were weak and really expensive. The Egg Drop soup that came with my lunch bowl was awful and did not even taste remotely like Egg Drop soup. I couldn't eat it. The Teriyaki Beef bowl had barely any beef on it as compared to the photo of it on their website and was not flavorful. The same can be said of the Chicken Bowl. On a positive note, I will say that the ambience was nice and our server, a beautiful young woman named Carrina, was terrific. She was attentive and friendly and definitely a bright spot in our visit. The best thing about going there was seeing my pal, Nancy, and catching up. read more

I've been visiting this PF Chang's for more than ten years, always with great service and a friendly staff. That's why what happened on Friday, November 21 was so disappointing. The Happy Hour section was much more crowded than usual. I was there with my 80-year-old mother and a friend, and there was no comfortable place to seat her. So I politely asked the manager, Jeremy, if it might be possible to honor Happy Hour pricing in another part of the restaurant. A simple "no" would have been perfectly fine. Instead, he raised his voice at me in front of other guests, spoke over me, and didn't let me explain why I was asking. My mother was right next to me. He wasn't speaking to her, but she clearly saw the way he addressed me and felt so uncomfortable that she asked if we could leave. This review is not about the policy. It's about the way a manager chose to speak to a long-time customer. No one should be addressed that way, especially by the person who is supposed to set the tone for the team. Two long-time employees whom we've known for years came to apologize afterward, and their kindness is the only reason we stayed. They reflect the true spirit of this restaurant. Unfortunately, Jeremy did not. I truly hope management takes this seriously. One person's attitude shouldn't overshadow the great service this location has always provided. read more

I want to make a shout out to Julian for his superb customer service and support. I tried placing a large order online and was unable to so when I called, he made everything work smoothly. Towards the end of the call when he told me my total, I realize that I never mentioned that I needed the food ready later so at that point they were already pretty much done making the whole order. Although I was ready to have someone pick up the order (I felt extremely bad about the food going to waste and embarrassed I didn't mention the time earlier in the call) - Julian and his manager gave me no issues about it and said that it was no problem to have it ready when I needed it to be! Thank you so much to the both of them for the amazing help! read more

My husband and I were excited for a rare date night out. The host/busboy/server were all incredibly friendly. The food, however, is lacking. Our favorites were the house salad and egg rolls. Drinks were weak, the egg drop soup tastes like canned chicken noodle soup, brown rice was hard and undercooked, and both of our entrees were seriously lacking flavor. We will not be back. read more

P.F. Chang's - Brown rice (do not order!) - Asian Fusion Near Me - Chula Vista, California

Horrible! The food was not good and meat overcooked. Looks totally different from the pictures. Ex: pictures show a bed of leafy greens and grilled salmon. Thats not what i received. It was like broccoli without the beef. Completely different flavor than the sauce poured on the overcooked salmon. Do not order takeout from here. read more

P.F. Chang's - Asian Fusion Near Me - Chula Vista, California

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Had a nice meal at PF Changs. The new Orange Chicken was super zesty and full of flavor, the Chow Mein had plenty of veggies, and the Lettuce Wraps were nice and crispy. Make sure to order a side of the chili paste it was nice and spicy. Service was friendly when they checked in, but they seemed a bit understaffed. Still, the food made it a solid experience! read more

P.F. Chang's - Orange Chicken - Asian Fusion Near Me - Chula Vista, California

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Came to SD for some work. Wanted to try seafood but ended up at the Chang's. Appetizer ribs was good. I got the beef it was good flavor and the portion side good. Service abit slow hence the three star read more

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Came here for a date with my husband . We were seated in a booth that was dirty and had food on our seats it made me iffy about how the rest our night would go . We weren't attended by our server as much . Our appetizers came almost 45min after we ordered and it was only dumplings . I ordered pad Thai . I rate it 5 of 10 . Panda Express does better than this . Everything was taking way longer than it should have . read more

Went out with a good friend on St patrick's day . The place was not packed. Seated pretty quickly. The place was not in its usual , very dark ambiance. Not sure what happened, put in the order, for no rice. Out came a bowl of rice and 4 plates ( for party of 2). The table we were seated was only for 2 ppl. So it got a little tight. Ordered the Chilean bass, crusty outside, moist inside . Soy base Sauce , a little too salty for me. The PLUM SAKE was a surprise, a MUST TRY . Calamari cooked just right. ** will order the Chilean bass again, but will probably request way less sauce in advance . Overall experience: ok. read more

P.F. Chang's - Oolong Chilean Sea Bass and fried Tempura Calamari - Asian Fusion Near Me - Chula Vista, California

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Very bad rude customer service!!! Today I order to go , and sent someone to pickup the order , when the person arrived with the food i noticed she had a little bag ..I asked her where the rest of the order was ? She responded : thats all they gave me ! So i called right away and asked the girl that answer about the rest of my order, she responded it's here , but i forgot to handed to the person picking it up ! I asked to speak to the manager which made it only worst , This asian man got the phone and i explained to him all my food was missing , it to go again was a 20-25 minute drive , that i only received the lettuce wraps and he should make sure his employees pack the complete order before handing it to customer, and "the manager responded : oh well nothing i can do but refund your money ok !! Ah Seriously !? I could not believe the way he responded ! Minimum he could've said: I'm very sorry , I will make sure it doesn't happen again ... But he made sure to make me feel like if i was begging him for free food !! This so-cal manager and people answering the phone need etiquette , classes as well as manners' definitely !! I love PFChang Food , but will not return to this location again !! What a difference to the Mission Valley and la Jolla locations!! No!! I don't recommend anyone to go to the Chula Vista location 2015 Birch Rd suite 1401 and be treated like some scumbag!!! read more

The outside griminess doesn't match how good the food is. From the time you walk up the sidewalk, to the entrance and the turn around door is filthy. I mean what does it take to powerwash the areas. It's supposed to be an organic natural restaurant. Well allow the outside match the inside. We brought a group of wealthy business people with a lot of influence in the business & restaurant world. They lost interest with just how the outside looked. read more

We celebrated my father's birthday this evening and what an awesome time. From the short wait for 7 people , to our awesome server, Liz. She was great. She took our beverage and appetizer order then came back right on time to take our entree order. We made sure to ask for different meals so we can all share. She was on point and very kind. The meals were delicious. So savory and just the right spice. Overall, great experience and right down the street from our home. If you're in the area, check this place out. Lots of parking, great food selections, and excellent service. read more

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I recently dined at PF Chang's and had a wonderful experience. The restaurant has a modern and stylish decor that creates a welcoming and upscale ambiance. The menu offers a variety of Asian-inspired dishes, and everything we ordered was absolutely delicious. The service was exceptional as well. Our server whit I forget all the time his name but he knows was attentive and knowledgeable about the menu, making great recommendations and ensuring that all of our needs were met throughout the meal. The drinks were also fantastic, with a wide selection of cocktails my fav are cosmo and martini espresso. My hubby's favorite is an old fashion well done I believe they have beer but not interested. definitely check them out really nice environment. Food is great. Service is even better.! read more

P.F. Chang's - Espresso martini - Asian Fusion Near Me - Chula Vista, California

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