Slow, rude, received incomplete order. Was ignored by staff and at the end they treated me with micro-aggression. Some service workers need to be double trained! They rushed to complete my order after I ordered it online and waited my designated time for pick up. Don't waste money here where they waste your time more! read more

Panda Express - they checked in my order complete but when I walked in, it was not ready! - Chinese Near Me - Camarillo, California

As far as Panda Expresses go this one was on point. I'm not saying Panda Express has great Chinese food, it doesn't, but you know what to expect. It is pretty consistent with its fast food Chinese, and the customer service was fast and friendly. This particular Panda was open late, and fully stocked with freshly made food. It has a large dining area for dining in, and we're quick to everything bagged up to go. The dissatisfaction comes in that they didn't have any fortune cookies. How can you have panda without a fortune cookie? Someone really dropped the ball in ordering. Well that's this critic's review, until next time, I'll be eating. read more

There was something black and small that could have been an eyelash or eyebrow hair in my bowl. That was off putting but it happens. The food was good. I fed 3 people for $30 bucks. I like that they have a rewards program. read more

Panda Express - Chow mein & super greens - Chinese Near Me - Camarillo, California

I'm very upset about this experience I had here it was my first time coming to this location and I won't be back due to the lady named Soraya I wanted to add something to my order and she rolled her eyes at me so I was like no it's fine but they need to talk to her to improve her customer service!!! read more

Speed of service 5/5 Quality of Service 3/5 Food quality 3/5 Value for dollar 2/5 13/20 65% D This place has had a dramatic shift in leadership which has shown over my last few visits. The efforts to increase productivity and service have had mixed results. From entry to payment for food, I spent a maximum of maybe 2-3 minutes. Very fast. The staff on the other end are attentive and work together to get food cooked, plated, and served efficiently. Due to how the ship is now ran, all charm and personality is gone from the workers. It feels like if they make a mistake someone is getting the axe. Not friendly, but machine like service. Food here is still Panda Express quality, with some of my favorites being made often and well. It is still however, fast food. Many of my old time favorites here are still products of the fast food business; leaving items like the egg rolls and teriyaki chicken with inconsistent quality. They are usually either very fatty (the chicken) or soggy and gross (the egg rolls). Service sizes are still dictated by the company and not the boots on the ground, so the value for dollar will never change. You won't get enough of any entree. Overall, this location took an extreme swing from one end of piss poor management to a tight grip and everyone feels on edge when I walk inside. read more

I visit this Panda Express every two days because it's the only local fast food place that consistently served fresh food, and they offered brown rice, which was a major plus. When I came in today to order my usual, I was disappointed to learn that they no longer serve brown rice. Despite the letdown, I decided to stay since I was hungry. I noticed there wasn't much Beijing Beef on display, and what was there didn't look appetizing. I asked the server helping me if more was being prepared, and she confirmed that it can be, though it would be a wait. Fresh food is worth waiting for, so I didn't mind. However, just 30 seconds into my wait, an order was placed on the bar to be added to the service line. As the server turned to pick it up, she accidentally knocked the tray to the floor, along with everything around it. Both the cook and the server were visibly shocked. The server promptly grabbed a broom and mop to clean up the mess. While sweeping, she picked up the dishes and took them to the back, all except for a measuring cup, which she left near the station where ingredients to each dish is kept. Concerned, I discreetly took a picture of the measuring cup to remind her not to forget it, as a few more guests had walked in. To my dismay, the cook then picked up that same measuring cup and began using it to prepare the ingredients for the Beijing Beef. He paused, seemingly remembering that it had fallen on the floor, and looked up at me, then quickly looked away. At that point, I left the store and will not be returning. What started as a simple mistake left me questioning everything about the cleanliness and food safety at this location. read more

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Nice staff food is warm and everything is usually available. Sometimes you have to wait but it's no big wait time.

Every time I shop at the Camarillo outlet I always stop here for my lunch. The employees are always busy taking orders and cooking because the place is always flooded with customers. It's a very busy establishment. The employee taking my order today was nice and quick. She served my meals and got everything right. The only downside is that I ordered teriyaki chicken and they didn't ask if I wanted the sauce inside or on the side. And food thing I was watching so I asked the cashier to give me teriyaki sauce when I paid. If not they would of not included sauce and I would of just been left eating chicken without teriyaki sauce. read more

Love me some authentic Chinese food with high end culinary chefs. Line was a bit long though

Always greeted when I come to this location.Even when they are busy they always greet me with a smile. Service is always quick and amazing. Food is always fresh. The employees I like to see is Jhelanie is very kind and sweet and always running around helping people she helped my mom get in the door.Josh was upfront helping as well. And stephanie was nice as well. When we came because she has trouble walking. Employees don't get the credit they deserve.Customers are sometimes horrible to them and they still stay professional. That is why I go out of my way to come to this location.Its one of the busier ones because ot is by the mall but I like the employees.Thank you read more

Panda is scheduled to close at 10pm, but after 8pm there is no food only a few selections, when asked about selection there a wait or they answer this all we have now. Hope they had food at least until 9:30pm :( read more

Went by for a quick lunch, was presented by Stephanie. Super kind and quick service. Will be back for her.

I just ordered the cream cheese rangoons and they forgot the sweet and sour sauce rendering the whole point of cream cheese rangoons MOOT. What now? i cant go back it's too late- they'll be ice cubes by the time i get back! WHERES MY SAUCE! read more

Panda Express - rangoons NO SAUCE!!! what a nightmare!!!! - Chinese Near Me - Camarillo, California

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Ive gotten the rice 2 times now burnt. Very nasty and wasteful. I always get the same thing, double orange and half rice and half noodle. Recently they've been burning the rice so I can't enjoy one of my fav entrees. read more

Panda Express - Build Your Own Plate - 1 Full Side - Chinese Near Me - Camarillo, California

ZERO STARS! August 04. 2019 Well being it's my birthday it was ruined by the nasty food we got here! We always stop here and I have gotten the walnut shrimp many times here. So today I ordered my walnut shrimp and upon opening it carton it appears to not be full for the 7 bucks we paid? I noticed the shrimps were pewny not the larger ones as we had at every Panda location? This is the real ass kicker those jerks had the audacity to put old shit topped off with a few shrimps. After the first shrimp I noticed they were hard dried old with tails still attached. Then I poured out the shrimps and all the breading was soggy and gloppy a mess. They pour that sweet sauce all over them so they were mushy. I will never return to this location ever again, they should be ashamed serving such garbage I hope I don't get sick I only ate a couple so hopefully I am good PEOPLE SKIP THIS PLACE SAVE YOUR MONEY $$$"$" read more

Panda Express - Rip off 7 bucks small shrimps not even filed WTF? 8/4/19 - Chinese Near Me - Camarillo, California

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Ordered a meal with Super Greens dish and found a Broccoli that still had dirt on it. Told and showed it to the manager who says "ok", made a tiny apology and offered to replace the same dish but refused it because it's the same batch. Lesson learned...avoid this location and never eat at any Panda Express ever again! because it's true - the bigger they grow, the standards go low. read more

Panda Express - Dirty Broccoli! - Chinese Near Me - Camarillo, California

I was surprised to see quite a long line here, about 15 people deep when I first arrived. Kitchen seemed overwhelmed, evident by many almost-empty entree options along the serving line. Once I reached the counter, I asked for the requisite ORANGE CHICKEN along with BEIJING BEEF. Not enough available of either, but I was told there would only be a 3-minute wait for more. Didn't seem like a big deal, except it ultimately took 15 minutes. Also tried the retuning HONEY SESAME CHICKEN BREAST and paid extra for the premium entree SHANGHAI ANGUS STEAK. Enjoyed these 2 except there was very little protein. The great majority of the respective servings were 75% green beans and onions. No way I'm letting these go to waste given the high Panda prices, so should make for a good veggie omelette tomorrow morning. It's doubtful you come here for the rice and noodle side dish options. They're mediocre at best, but just like the entrees, skimpy with portions on these, as well. Service was upbeat and friendly, and even apologetic by the girl who gave me my food. She said sorry 3 times about the long wait. Location is near the corner of Las Posas & Ventura Blvd in the Target shopping center. read more

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My food came with different ingredients than what it should of had. And my stomach was burning and killing me for days after my visit, passed so much gas. Horrible experience. Never again. read more

So we were in the area and decided to stop and get a Panda for lunch. We ordered two bowls. One bowl was chow mein and Almond chicken, which onky had 4 pieces of Almond Chicken. One bowl was chow mein and Orange Chicken. The chow mein lacked flavor, it did not taste good. We did not finish. The Almond Chicken lacked flavor and it seemed like it was barely cooked. It was not crispy or crunchy as advertised. The Orange chicken all you could taste was chili but couldn't even taste the rest of the flavors. I am surprised about the lack of flavor and quality. I know its fast food but you would think that no matter where you went you would be getting the same flavor profiles. We will not be back and we do not recommend it at all. read more

It was 8:45 pm, I was super hungry and very grateful when I noticed this Panda Express location was open till 9:30. I generally avoid going to a restaurant right before closing but this was supposed to be fast food and I still had 45 minutes. I figured they may have a limited selection but I was not prepared to be met with obviously bothered counter staff and empty displays of nearly everything. They didn't even have rice or chow mein! Mind you this was not due to a staffing issue as there were 3-4 counter staff standing around telling everyone "No we don't have that. It will be about 15 minutes if you want us to make it". Their sullen looks and tone implored you not to ask. Mind you they weren't busy closing up shop they just preferred to chit chat and were clearly unhappy that people were coming in. The 2 chefs were busy because people stayed to order but they had to make everything one selection at a time. There were about 8 customers standing around who were hungry and desperate like myself so we waited. I opted to take whatever was put out next and got some orange chicken and fried rice. When I got back to my car my husband asked what took so long. He had ordered at Wendy's next door at the same time and been waiting for me for awhile. To top it off the food wasn't even good. Will try the other Panda Express in Camarillo next time I have a hankering for Chinese fast food. read more

We ordered food during this pandemic and my husband was not truly satisfied. The chow mein was kinda bland and the fried rice is cold and rice grains are really hard. Hoping it was just the situation that is affecting the quality of their food and service. read more

I ordered a couple large catering orders online and initially was displeased when i checked on them ahead of time. The workers seemed to have no idea how the catering works. However the manager Gladys eventually took over and was a rockstar. She sent me updates via text and made sure a few requests were followed through by the third party delivery driver. I appreciated her effort and communication. read more

Very cLean place, PPE we're used properly by staff, food taste right , atmosphere very inviting no wonder there's always a line. We always ordered orange chicken, noodles and fried rice taste really good. read more

0... I got 3 bowls the girl that started taking my order didn't want to be there and you can tell. Bitch attitude. One of the bowls was broccoli beef, I saw that I was only getting 2 pieces of meat and like 3-4 of broccoli. I asked for an additional side of broccoli beef. As I waited to pay the employee with the bitch attitude told me to move to the other register like I should known this. She started helping other people and I had to wait to pay for my food. Two ppl behind me left before I could pay. With 3 bowls I got one utensil, ONE utensil for 3 bowls that 3 different ppl order. I didn't have time to turn around and ask for more. We had to stop in a store to get them to be able to eat our food. read more

I just wanna start by saying delicious I go to a school for college that has to have the worst Chinese food place around 20$ for orange chicken. The minute I stepped into Panda Express I got 2 chicken sides noodles and rice for 25$ that's a steal delicious food amazing service. Fast food is hard stressful costumers annoying people who don't know what they want or don't know how to tap a credit card annoying people who go back to u and complain but Panda Express they deal with all these situations perfectly there was an annoying girl who ordered a bunch of stuff fast efficient workers behind there that legit caused the Karen lady to shut up she was shocked mouth dropped this place is a 5 out of 5 in service excellent love it will be coming back read more

We live here in camarillo and started coming here and usong the app. However, today we had a coupon with the app for an upgrade for a bigger plate. When ordered our food we went to the register and the app wasnt working. My husband showed them and instead of taking the time to fix the problem, the person at the register took our points on the app and applied it to the order. And then gave us a small box or food as the upgrade. Called in an extra entree worth 750 of pur points. Coupon was not applied. This TINY box was worth $5.20. Its about the size if my palm for reference. My husband complained to the manger. She was young and acted like she had no idea how to fix it. Not accommodating at all. Didnt offer anything to help try to get our points back or a coupon to make up for it. Food was good thankfully but service no. All employees need to be better trained if you offer an app. Disappointed. read more

Panda Express - Chinese Near Me - Camarillo, California

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I arrived at the restaurant at 8:40pm on 7/26. There were no entrees other than 3 or 4 pieces of shrimp. I was told that they were cooking some and it would be ready shortly. After waiting for the food to be ready I ordered the only thing available, the orange chicken and last 3 shrimp. When I went to order a beverage, I was told that there was no ice. After eating some of my meal I found a hair in the chicken. I went up to the counter and told an employee (Sara) that I had found a hair in my food. She said, "What?! Show me", as if she didn't believe me. I showed her the hair in the chicken and she laughed at me and said that was my hair from my beard. I told her that it was stuck in the breading and was clearly not my hair. She called the manager over (Brenda) and she offered to replace the food. I commented that there were no other entrée options and that was the reason I ordered what I ordered. She offered to have something made for me, however I did not have any more time to waste as I was on my lunch break and had to get back to work. I kindly asked for a refund which was begrudgingly given to me minus the cost of the beverage with no ice. Sara then chimed in telling me that I "could have just left" and "nobody made me stay" and wait for the chicken. She then mocked me for asking for a refund. I asked what the problem was and commented on the fact that she is working in a customer service / retail environment and all I wanted was food without hair in it or my money back. (A reasonable request) Again she laughed and told me "This isn't my only job." She continued to make comments under her breath as I walked out in awe of what had just transpired. As I write this, the following morning, I am still shocked at the behavior of that employee (Sara) and I sincerely hope appropriate action is taken to prevent this type of interaction in the future. read more

Sign says they open at 10:00am, went in at 10:10 and nothing is ready. They have fried rice and chow mein, all the entrees won't be ready for 10 minutes. They take my order, ask for steamed rice and that won't be ready for 20 minutes. Why bother opening at 10 if nothing is ready, just open at 10:30 or 11:00. Or better yet if you are going to open at 10:00 get there early enough to prepare the food so it's ready to go at 10. read more

I have been going to this location for many years. I'm so tired of getting the broccoli like it came out of the frig. It is hard as a rock every time. I have complained so many times its crazy. DON'T ORDER THE BROCCOLI PEOPLE UNLESS YOU WANT IT IN YOUR SALAD. read more

went in for two bowl with chow mein and orange chicken and all the meat and chow mein was stuck together. seems like the food was out for hours and still serving it to customers!!! read more

Panda Express - undercooked - Chinese Near Me - Camarillo, California

Is this a joke? Ordered beef and broccoli as a side and there was no beef? If I wanted just broccoli I would have ordered a side of the greens. I made an online order and had to run back to work so I didn't get to go inside and try to get it sorted out. So disappointed. Probably won't be coming back to this specific location anymore. read more

Panda Express - Beef broccoli without the beef - Chinese Near Me - Camarillo, California

So the last time I went in they completely gave me the wrong order; however, the manager made me a fresh plate at my connivence so that was great ! I believe his name is Carlos ! Great man :) This time I went in and it was DEAD ! Elvira gave great portion amounts BUT she was super short . If I didn't ask for it , she wouldn't give it to me ! She was rude. Oh & the rice was hard . That's all :) read more

Panda Express - Chinese Near Me - Camarillo, California

So.. where do I start? The customer service is awful, the cashier argues and can't figure out that teriyaki sauce isn't honey sauce, and the person in a black shirt (I'm pretty sure is possibly a manager because everyone else is in a red shirt). So. I got honey chicken and asked if I could get a side of the honey sauce. I always ask for the honey sauce and get it, as it's used for both the shrimp and the honey chicken. The cashier I ask tells me they put teriyaki sauce over the honey chicken. I asked if it was actually honey chicken then. She said "yes". Then continued to argue the point. The one in a black shirt continued to say "we only cook it into the chicken because it comes with it". Huh? It's the same sauce on the honey shrimp. Very unprofessional and rude. I will never come back to this location. Time in : 20:30 9/27/15 Continuing update. Restrooms are horribly disgusting. read more

Panda Express - The teriyaki sauce the cashier said was "honey sauce" - Chinese Near Me - Camarillo, California

I swear no matter what time you go to this location they are out of half of their items. Or the items look all dry like they have been sitting there for quite awhile. Every other Panda Express I have been to has fresh food or willing to make what you want if it's not available but this location makes it seem like you are asking to much. Like oh we caaan make it if you want but it's going to however many minutes. Not let me get that started for you or we can get that out in however many minutes. There's been a few times we went and only 1 person on the grill and 1 person on the service line and a few people standing in the back area talking. We have asked for a manger to speak with and have been told there wasn't one on shift. Which makes sense the way the restaurant is running when we happen to go. read more

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I showed up and noticed the lady (Adele) taking the orders, was not welcoming. When she greeted the guest and asked for the order, she skowled at them and no smile, and didn't look like she was making a connection with the guest. It was my turn, and i looked at her, and she gave me the same look as the previous guests. She took my order, but i stood there to see if she noticed i was taking notice of her uncomfortable rudeness she was giving off. I asked the cashier for the young lady's name, and the manager was very attentive to my concern. The manager said she's new to this location, and will talk to her. My experience to this restaurant was very unpleasant. read more

I never knew that I would write a review for panda express... Especially with 5 stars... I saw the friendliest panda employees here. When I asked for two fortune cookies because I share plates with my wifey, a girl gave me 4. 2 for each. That's not all. Another girl named Melissa, looking very good-hearted, walked around with tray of sauce and fortune cookies. She asked if anyone needs any extra. Melissa worked very diligently. She worked like Panda express is her family business. If I were the owner, I would make her the manager. I am writing the review because she was impressively diligent and nice. read more

Panda Express - The most diligent and nice panda employee at the door - Chinese Near Me - Camarillo, California

This location seemingly has an issue every time I visit. Last time the orange chicken was very bitter and clearly missing an ingredient, and today they left it out of my order completely even after paying for it. Do yourself a favor and go to another location. This one is terrible read more

Panda Express - Missing entree item - Chinese Near Me - Camarillo, California

Lack of communication and training for the employees making the worst taking up to 30 minutes for a freaking single order,Employe doesn't even know To take an order there are just running back-and-forth and you have to go all way around to pick up your order I know we follow protocols for covi 19 But come on Common sense idiots read more

Worker tossing food around very unprofessional just walked out worst customer service ever..

Every time I come to this location I always order the Shanghai angus steak and I understand it's a specialty dish but EVERYTIME I come it's not made or I'm told it's going to take a ridiculous amount of time to make. If this isn't enough I always feel like the employees are trying to encourage me not to order it. Why is this dish such a hassle, if it's so hard to make why is it on the menu?! Extremly annoying. read more