Do not use this groomer AT ALL! I have an springer spaniel and they have lots of beautiful feathers and a mane. I was shocked when i picked him up, as i asked for a privacy cut, not a full shave. They cut all of his beautiful feathers and his mane off of him IN THE MIDDLE OF THE WINTER. And it's not even cut even or good at all, it looks like they were blindfolded the whole time they were cutting him. This is not the first time they have cut all of his feathers off, but it is the first time they have cut his mane. We did not tell them to do this as springers aren't supposed to be cut this way, but they don't care. They have probably ruined my dogs coat as it will grow back differently because he is older now and won't grow it back the same. We are furious and will never be coming back here EVER! read more