They're one of the only groomers that do cats in the area, we tried them first and they didn't disappoint. When I picked him up I received feedback that our cat did very well and was sweet the whole time. I've been taking him back every few months ever since. Until two weeks ago, when I called to schedule an appointment and didn't receive a call back. I then got my dad to call, and she eventually called him back, but he was on a call and called her back a few minutes afterward. He left a message and she never called him back. I figured at first this could be a result of a very busy time for her business, but after everything was said and done, after a week of nothing I'm not sure. We were satisfied with her work at first but we will have to find a new groomer due to this. Not sure the reasoning as to why this happened but if they can't be bothered to explain themselves to a regular paying customer then we will find business elsewhere. read more