Do NOT use this vet! We recently moved here, and I took my dogs in to get chips. I asked them to trim their nails while there. (I get their nails trimmed all the time at a groomer for $7.00 per dog.) I've read that getting a chip inserted is around $20-$25 per dog. They charged $45. The nails were $14.36 per dog.
I asked them about spaying my 10 month old Labrador, and they set up the appointment with the usual instructions not to eat or drink anything after midnight the day before. The appointment time was for 12:50, which seemed odd, because I've owned dogs all my life and I've always had an early morning drop off when they had to be spayed. But, we're new here, and maybe they have a new way of doing things, so I just agreed. I must have gotten at least three reminder emails asking me to confirm my dog's appointment for 12:50 on the date they gave me, PLUS numerous text messages also asking me to confirm her 12:50 appointment.
I'll back up here a minute, and mention that for the first time in my life I scheduled a surgery for a dog with a vet that never asked for her vaccination records or medical history. They knew NOTHING about my dog, and never asked. They clearly just wanted the overpriced fee for the surgery without much concern for my dog's health. I know my dog is up to date on everything, so I wasn't overly concerned, but THEY didn't know that! In hindsight that should have been a big red flag to me, and you'd better believe it will be in the future. Any vet who doesn't I sure your dog is properly vaccinated and is healthy before performing a surgery should be a vet you run away from. If you can't provide proof that your dog is vaccinated, they vaccinate them again just to be absolutely sure.
Well, I'm sure you've figured out by now that of course when I arrived at 12:45 for my appointment the two young girls in the front office just looked at me like I was the idiot. I told them I had a 12:50 appointment for my dog to be spayed, and they said, "oh, we take drop offs for surgery between 7:30 and 8:00". I asked why they kept sending me texts and emails saying her appointment was at 12:50, if that was the case, and they said something about their new system had a problem. They had my cellphone number (that they used for all those stupid confirmation texts) but never bothered to call me. My dog hasn't eaten or had anything to drink all day now. I've wasted my time, and my patience. And, my dog is still not spayed. I will tell everyone I know to never use this vet. I am furious about this whole experience. read more