I wish I could give this groomer zero stars. Debra's has the MOST RUDE customer service. There is 1 man that is very nice but the women are RUDE. I brought my dog in because he had a few matts in his fur. His harness rubs and that makes them. I tried to brush him out by couldn't so I took him to the groomer. When I picked him up, they said they got all the matts out.. I trusted them so I didn't check him. When we got home, I started petting him and found multiple matts and a HUGE one on his leg. How did they miss this?! So I called and the man said to bring him back in. I brought the matt that I cut out to show them because that is absolutely RIDICULOUS that they didn't notice it before!! They checked him for matts and then the owner/groomer came out. I asked her if she saw the matt I had to cut out of his fur not but an hour after picking him up. She gave me excuse after excuse and said she didn't know how it got there. What?! She should've just said sorry for missing it and owned up to it. But she beat around the bush!! Because I had to bring him back AND she didn't even say sorry, I asked for a partial refund. She then acted mad but said she would refund me. I have yet to see the money put back into my account though. Then she said she would refuse us service in the future (even though it was clearly her fault). Had she of said "I'm sorry I missed it, I hope you'll give us another chance", I probably would have. But now I will never go back. And it doesn't make sense on her part to refuse service to a paying customer who did NOTHING wrong. I am appalled at how she acted towards me. Do not EVER go to this rinky-dink place. RUDE RUDE RUDE!! And they do not even act like they like the animals! read more