Dani is amazing with the dogs! She took her time and made sure everyone was calm. She did an…read moreamazing job on their groom. I am so glad I found her! (My dogs were impressed too!)

Sharing because my Google review was hidden…read more The Dog Shop llc @Snow Road near Tanner Williams...next door to Dollar General. The owner has finally responded and offered to pay the vet bills and refund my $ for that days services. She called it an accident. It's clearly negligence. Melissa Rodriguez 5 reviews·3 photos 3 days ago NEW Not happy with the horrible cuts on my babies feet or the attitude/excuses given. My dog has been getting groomed for 2 years. Never had any problem any where he has ever been. He allows me to bathe, dry and brush him without any issues. Here is how his little feet looked upon pick up. I was told it was because he was fighting the groomer. Why would she not just have stopped? She said he was unhappy because he had matted fur that took her a long time to get through and it made him upset so he wasn't cooperative. He goes to the groomer every 2 weeks and WAS on their schedule every 2 weeks through the end of the year. He is bathed/dried/brushed/combed at home between grooming visits so I know for a fact that the story she is trying to tell about him being matted up is a lie. He was just there 2 weeks prior but there were no issues at that visit. I feel like she got in a rush and messed up as is trying to cover it up. His cut is uneven all over the place and the bath was mediocre. I don't know if this person is new and inexperienced but I don't care. My baby will NEVER go back there again. My dog has his own FB and Insta pages if I need to prove that he is not unkept and that he doesn't have matted hair as I'm sure that will be the excuse given in any reply. As of now they haven't apologized or even followed up after I complained and canceled all of his future appointments. Just blamed the dog and that was that. 2 weeks later: tried to take my baby to a groomer that he has been to before and he is now scared to go. The Dog Shop has literally traumatized him. They said the grooming that was done looked like a beginner did it. Uneven everywhere. Feet cut was too high on top of the damage. My poor baby that used to go without too much push back is scared to death. Doodle owners/pet owners. If you take your dog here do so at the dogs risk. It was clarified that his feet were burned from hot clippers.

I found the clinic in sort of an emergency and the staff worked my dog in the schedule for service…read more I was vEry happy with the visit for my 7 pound Maltese. I have since taken my dog back for routine care and we have scheduled her January spa treatment. I recommend Rehm.

Because of a problem from the Tillman ( I accidentally posted it to the hillcrest location- go…read morethere for a must read) location this is how professional these businesses are. We had an appointment scheduled at the Saraland location for tomorrow for our pupppys broken leg to be fixed, confirmed it at 3:30 today (even though the text says that we didn't answer) and then received the following text that was sent at 6:30 pm for an appointment tomorrow morning at 8am at a totally different vet they chose for us! I believe purposely giving us no time to make arrangements. HORRIBLE PEOPLE! Yeah, they really have the animals best interest in mind! Everything happens for a reason and I am glad they showed their true colors before laying a hand on my fur baby! DO NOT EVER BRING YOUR ANIMAL TO ANY OF THESE VETS! Hello James, this is REHM Animal Clinic. We tried calling earlier but could not reach you. Dr. Barry wanted us to reach out to you due to the circumstances that happened yesterday, we felt that it was everyone's best interest that we schedule Whiskeys consult with a partnered vet. That appointment has been scheduled for you tomorrow morning with Dr. Stevens at Theodore Vet Clinic. We are sending over Whiskeys radiograph and records from the visit yesterday. They would appreciate if you could get there between 8-9am, that way if surgery is needed, they can get it done that same day. We appreciate your understanding!

*DOG OWNERS BEWARE! * WOW reading other reviews, there seems to be a lot of injuries not…read morecommunicated to owners!! I had Go Play board my dog for 10 days. When I picked him up, he had this huge gash just above his eye. No one called to tell me about it. When I got him home, I noticed his eyes were gooey and looked infected. I was worried he had a corneal abrasion. I took him to the vet the next day. He had bilateral eye infections, bilateral ear infections, an infection under his chin and the vet treated his gash above the eye. Not to mention he lost NINE pounds!! He also slept for 12 hours straight. He seemed traumatized. $171 vet bill. He has been to different camps for even longer periods of time, and I have never experienced this mistreatment of my dog. I tried calling the owner Holly, but she was out of town I was told. We did communicate via email, and she agreed to pay $65 for part of the vet bill. She said the infections were not from her facility. It is conjunctivitis! Its highly contagious! Of course, it was from them. Holly should have communicated what was going on with my dog. The infection in the eyes was obvious. They wiped his eyes when I got there. Holly, you need to communicate with the owners better. See the pictures attached. They were taken as soon as we got home.

*DOG OWNERS BEWARE! I had Go Play board my dog for 10 days…read more When I picked him up, he had this huge gash just above his eye. No one called to tell me about it. When I got him home, I noticed his eyes were gooey and looked infected. I was worried he had a corneal abrasion. I took him to the vet the next day. He had bilateral eye infections, bilateral ear infections, an infection under his chin and the vet treated his gash above the eye. Not to mention he lost NINE pounds!! He also slept for 12 hours straight. He seemed traumatized. $171 vet bill. He has been to different camps for even longer periods of time, and I have never experienced this mistreatment of my dog. I tried calling the owner Holly, but she was out of town I was told. We did communicate via email, and she agreed to pay $65 for part of the vet bill. She said the infections were not from her facility. It is conjunctivitis! Its highly contagious! Of course, it was from them. Holly should have communicated what was going on with my dog. The infection in the eyes was obvious. They wiped his eyes when I got there. Holly, you need to communicate with the owners better. See the pictures attached.

No more office visits. They are now a mobile vet only. That will work well for some folks. I chose…read morethem to have vets near home in case of emergency, and because their prices were reasonable. Now thats no longer the case.

This vet saw my demon dog and made her an angel (sort of). Great service and amazing people…read more Definitely recommend!!!

They're one of the only groomers that do cats in the area, we tried them first and they didn't…read moredisappoint. When I picked him up I received feedback that our cat did very well and was sweet the whole time. I've been taking him back every few months ever since. Until two weeks ago, when I called to schedule an appointment and didn't receive a call back. I then got my dad to call, and she eventually called him back, but he was on a call and called her back a few minutes afterward. He left a message and she never called him back. I figured at first this could be a result of a very busy time for her business, but after everything was said and done, after a week of nothing I'm not sure. We were satisfied with her work at first but we will have to find a new groomer due to this. Not sure the reasoning as to why this happened but if they can't be bothered to explain themselves to a regular paying customer then we will find business elsewhere.

Candace was Absolutely 100% awesome! We have 3 dogs ranging from 3lbs to 90 lbs and Candace shaved…read moreand bathed all 3 in a few hours. They look and smell wonderful! Candace is very sweet, and you can tell that she loves her job! Thanks again!!!

Mother and i had the worst experience ever with Ciaras Dog Groomer. Upfront info: My mom is 85…read moreyears old. My mom adopted this dog from Rise And Shine animal rescue/shelter. Dog has been in her possession for about a month before she decides to get him groomed, at Ciaras. They accepted my mom's pet in the morning with a witness to verify to call my number is there were problems. Under groomer bailment law they are bound to return her dog to her. Whilst there they recognize this dog as another clients lost dog. Dog had been in shelter for 20 days after a legal 5 day stray hold. At that point the dog is available for adoption. So they call the client/friend that that think they may have their lost dog. Apparently, they also called the police to report my mother had stolen dog. They called my mother to come to business not me as requested. And confront her about this dog alone They called her a thief and a liar and took her dog from HER AND GAVE IT TO PREVIOUS OWNERS.... Because my mother was very upset about this, obviously a cop at one point put a cuff on her and threatened to take her to jail. Then they trespassed her and all Family members. Unbeknownst to her,us,me. . They took favor of one client over another and mistreated my mother. She can barely hear so she probably misunderstood most of everything said to her. They ambushed her. She did not steal the dog!! This happened Memorial Day wknd. Lucky for my mom I was at the shelter at time of offense to her. I was called and quickly told the shelter what happened and they immediately called Ciaras as well as police back and forth calls etc. Ultimately, the dog was brought to police station 2 hrs. Later after they wrongfully took my mom's dog from her. I took care of it for my mother, cause she's not really able to fend for herself. ALL OF THIS could have avoided if they called me. Tuesday after holiday i go there to speak with owner about what happened not manager. But this whole ordeal both owner and mgmt. was in agreement and stand by what they did even though they are legally wrong. Long story short, Mgr gets angry and loud and throws me out. Says matter is over. No No. I don't think so. I have a civil case with them at the moment. Their behavior was shocking. Never would have thought to have to go through this. And my mother wasn't a new client. Didn't expect them to NOT take accountability or apologize. They called police on us like we did something wrong. Other residents of Lucedale have told me about bad experiences with also. They are not great or friendly or what I would expect from a small town business. Terrible manager with anger issues. worst ever experience with a business Do not recommend.

I have never been so disappointed with the customer service and inability to do as asked…read more Dropped my dog off to get his haircut as USUAL and they normally do excellent. This time i was ASKED if they minded if they shaved his ears due to matting. I specifically told her i didn't want them to, to just normally do what they do per usual. Was told that they would call me if they needed to shave his ears or if they could get the matts out. DID NOT receive a phone call or hear from them until I picked up my dog. His ears were completely shaved. Tell me why the heck my Shih-tzu looks like a Pug now?? NOT OKAY Your business runs off of customer service and your ability to groom animals....this is a complete disaster!!!! Expected to pay $55 for my dog to look like this?! RIDICULOUS

Our first visit will not be our last visit. Unhappy with our…read moreformer grooming establishment, we decided to take a chance on Blue Ribbon Dog Grooming, and I'm so glad we did. They did an excellent job on getting our baby, Peppa, back to looking like the dog we love so much. Peppa looks wonderful and I'm positive she feels so much better.

I love Blue Ribbon! Robert did an outstanding job on my poodle today. I wanted something different…read morefor my dog. I didn't want him to look like a girl for the summer, so I requested a Mohawk & mustache . Robert did not disappoint. Love it!! I also love the text reminder the day before & his friendly staff of employees!!