Mother and i had the worst experience ever with Ciaras Dog Groomer. Upfront info: My mom is 85 years old. My mom adopted this dog from Rise And Shine animal rescue/shelter. Dog has been in her possession for about a month before she decides to get him groomed, at Ciaras. They accepted my mom's pet in the morning with a witness to verify to call my number is there were problems. Under groomer bailment law they are bound to return her dog to her. Whilst there they recognize this dog as another clients lost dog. Dog had been in shelter for 20 days after a legal 5 day stray hold. At that point the dog is available for adoption. So they call the client/friend that that think they may have their lost dog. Apparently, they also called the police to report my mother had stolen dog. They called my mother to come to business not me as requested. And confront her about this dog alone They called her a thief and a liar and took her dog from HER AND GAVE IT TO PREVIOUS OWNERS.... Because my mother was very upset about this, obviously a cop at one point put a cuff on her and threatened to take her to jail. Then they trespassed her and all Family members. Unbeknownst to her,us,me. . They took favor of one client over another and mistreated my mother. She can barely hear so she probably misunderstood most of everything said to her. They ambushed her. She did not steal the dog!! This happened Memorial Day wknd. Lucky for my mom I was at the shelter at time of offense to her. I was called and quickly told the shelter what happened and they immediately called Ciaras as well as police back and forth calls etc. Ultimately, the dog was brought to police station 2 hrs. Later after they wrongfully took my mom's dog from her. I took care of it for my mother, cause she's not really able to fend for herself. ALL OF THIS could have avoided if they called me. Tuesday after holiday i go there to speak with owner about what happened not manager. But this whole ordeal both owner and mgmt. was in agreement and stand by what they did even though they are legally wrong. Long story short, Mgr gets angry and loud and throws me out. Says matter is over. No No. I don't think so. I have a civil case with them at the moment. Their behavior was shocking. Never would have thought to have to go through this. And my mother wasn't a new client. Didn't expect them to NOT take accountability or apologize. They called police on us like we did something wrong. Other residents of Lucedale have told me about bad experiences with also. They are not great or friendly or what I would expect from a small town business. Terrible manager with anger issues. worst ever experience with a business Do not recommend. read more