I ended up giving this place another try since there is not much choice in GV. It was a huge mistake . This was, without question, one of the worst customer service experiences I have ever had, coupled with unacceptable quality of work. I originally booked with my regular technician, but since he was unavailable, the owner himself performed my service instead. Unfortunately, the experience was incredibly disappointing. Throughout the appointment, the owner was ARROGANT, dismissive, and unwilling to take responsibility for obvious mistakes. Every concern I raised was met with an excuse. When I pointed out that my nails were not filed straight, I was told it was because my nails do not grow straight. When the polish was applied unevenly, I was told it was due to my nail texture. When I mentioned that the polish appeared old and sticky, he became defensive, even though he had just ADDED THINNER to the bottle in front of me, and ultimately transferred me to another technician rather than addressing the issue professionally. The photos clearly show bubbles and an uneven finish. These are application issues, not the result of my nail texture. As a paying customer, I should not have to argue over obvious quality concerns or be blamed for substandard work. After this experience, the other negative reviews make perfect sense. If this is how the owner treats long-time customers and handles legitimate feedback, I cannot recommend this salon. There are far better places that value their customers and stand behind the quality of their work. read more

Pampered Nails - Nail Salons Near Me - Grass Valley, California

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The technician was very nice but I think the polish was cheap and too thick. I spent $90 on a mani pedi and it was a total waste polish wise. Bring your own polish or beware. Not gel, just regular mani-pedi. read more

Pampered Nails - Nails after less than 24 hours. Plus I did not housework or anything with my hands that would have caused this amount of chipping! - Nail Salons Near Me - Grass Valley, California

1st time I went here, I specifically paid for a "massage" pedicure, & she old rubbed 1 foot. However, 2nd time, I felt like I was at a training session for rookie nail techs, the shapes were so bad, I couldn't let her continue, without pointing out that the shape was not what I asked for, and THEY ACTUALLY got MAD at me, The nail lady and a man both flipped out and started yelling at me. it was so unprofessional, and their nail skills are inconsistent in ever aspect. I won't ever Return. read more

Kayla does my nails every time I go. She is fast, always does what I want, she is great! Pricing is reasonable, definitely recommend going or getting gift cards to send your loved ones to go to. I've been going to pampered nails since I moved here in September, so I've gone at least 10 times. And I've never been disappointed. I go twice a month and get my nails fixed with a fill and a pedicure. My total is never more than $100. read more

Pampered Nails - My last set, took Kayla maybe 30 mins - Nail Salons Near Me - Grass Valley, California

Angel provided a perfect manicure, dipping powder and hand massage, including paraffin treatment. I highly recommend Angel and this salon!!

If you are looking to get a "regular" manicure or pedicure, this may not be the place for you. The two times I have been here I was "encouraged" to get gel instead of regular polish. After my recent manicure, my guess is that they are not maintaining their regular nail polish. I was told a regular manicure would take longer to dry (I know that, this is not my first rodeo). However, a manicure should not take an hour and a half to dry. When I went to start making dinner, one of my nails started to smudge (see picture). I don't think this place wants to do anything other than gel. The people who I have gone with who get gel manicures or pedicures, felt good about the work that was done. I don't get gel, so I can't speak to it. So if you're looking for gel, perhaps this is the place for you. I will go to Grass Valley Nails the next time I'd like my regular mani or pedi. read more

Pampered Nails - Smudged nail polish an hour and 1/2 later. - Nail Salons Near Me - Grass Valley, California

Awesome salon. Pedicures are amazing! My nails always look a ten when I leave. Great customer service, very accommodating and friendly. read more

Pampered Nails - Nail Salons Near Me - Grass Valley, California

This salon is simply amazing, the nail techs are all so friendly and talented. Salon is clean and well maintained, and all the staff are friendly/welcoming. Kayla does my nails and never disappoints. I also noticed how efficient they are and always open for walk in's. I'm so happy I found you guys, thank you for all you do. read more

They did my nails for my wedding and I loved those! So I went back a few weeks later and got some red and took the gel off. Service is great, they are open on Sundays and always very accommodating, the second time I went for my manicure, I decided last minute to also get a pedi and they fit me right in and were very nice about me not having an appointment for pedi. Totally recommend them. read more

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Perfect! Love them! Did exactly what I wanted but even better. They saved my destroyed natural nails, offered advice, and made my nails look natural again. I'll be back! read more

My overall experience here was so horrible, enough to make me never come back. My manicurist, Mindy, continuously commented on the length of my nails (I keep them short) and how it was making her job more difficult. Not to mention leaving with three bleeding cuticles. At the end of my appointment while paying, I requested to add a credit card tip because I forgot cash, and the manager said, "Can't you go over to SPD, buy something and get cash back?" Overall an unacceptable answer and ridiculous request for a customer who doesn't even have to tip in the first place. He made the "exception" for me "this time" after being incredibly annoyed with the fact that I didn't go across the shopping complex to help him avoid a tax. Terrible way to run a business. read more

Vibe is good Happy employees Very clean Great customer service No wait time Nice color choices read more

Didn't get what i requested , i knew i shouldn't of came in . (The salon i usually go to was closed so i gave this one a shot ). I had a bad feeling the second i walked in . The gentleman at the door spoke great English , but wasn't very welcoming . He didn't have the best costumer service and was very short . The gentleman who did my nails was very gentle and nice . Though i explained exactly what i wanted , he didn't give me it . He gave thick ugly French nails . Didn't even tell me it was extra for the French manicure ( which no problem but i feel he should have said so when i requested it so i could know ? I don't think I'll come here again . read more

Pampered Nails - Requested this type of French ( squared and thin - Nail Salons Near Me - Grass Valley, California

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Not only is this our everyday salon but for my daughters wedding they truly went the extra mile to make it special!! Natural nail manis, simple pedicures, luxury hot stone pedis, acrylics, gel, you name it, they did it and it was all spectacular!!! read more

Pampered Nails - Wedding party Mani/Pedis! - Nail Salons Near Me - Grass Valley, California

Pampered nails does a great job at acrylic gel set & eyebrow waxing. however the customer service is lacking. read more

Pampered Nails - They do a solid job when it comes to a full set. Just beware the customer service is lacking. - Nail Salons Near Me - Grass Valley, California

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I went to Pampered Nails after getting a bad set of nails from another salon. Kelly was very welcoming. She was patient and listened to what I wanted. The second time was with someone else. Not so great. Back again. I got Kelly again and again she did a wonderful job. I will see her in a couple of weeks. Thank you Kelly. read more

I love this nail salon. They are always nice and make me feel welcome. After I got out of the hospital they took extra good care of me. Making sure I was comfortable and pampered. read more

I love this place!! I can always get an appt the same day. Service is top notched, they are clean, timely, friendly and professional. prices are great. They even worked with me to get me on the calendar for my wedding nails and pedicure!!! I am always recommending them to my friends and family. read more

I absolutely love Kayla! She always does an amazing job!! She's the best! read more

Pampered Nails - Nail Salons Near Me - Grass Valley, California

I made a same day appointment and it wasn't too crowded I was able to get my mani pedi done right on time. This is my first time getting my nails done here and it was a great experience. Everyone is nice and it was easy to relax. My nails look great too! read more

Pampered Nails - French tip gel nails - Nail Salons Near Me - Grass Valley, California

Blessed nails near me a Grass, Valley, California Amazing and fast so you can go in there and get your nails done in about 45 minutes later you're walking out the door with beautiful nails. I absolutely love Bless Nails and I won't go anywhere else there's just so good. read more

I love this place. I've been coming for years. Every single person working here is friendly and welcoming. One of the things that I think the most highly of is the cleanliness. They are over the top at ensuring every tool and surface is sanitized between customers. Prices are reasonable too! Would absolutely recommend!! read more

Kelly does a great job. Kelly gives a lot of attention to detail All new massage chairs too.

Great service, very clean facility. Good work. They can always get me in if it's an emergency. I recommend them.

I had a pedicure at this salon - the gentleman that did the service was polite and I was satisfied with the pedicure. The sanitary conditions were borderline and could use some improvement. I did call beforehand to secure an appointment and specifically asked if they accept credit cards. I was told "yes". Nothing else. When I went to pay, I was then told that there is a $3.00 charge to use a credit card!! The pedicure was only $35.00, so that was nearly a fee of 10%. I asked to speak to the manager - he was the guy I spoke with on the phone - When I reminded him that I asked about credit cards, he said "you didn't ask me if we charge a fee". What a rude, unprofessional, and totally dismissive response !! Plus, it is ILLEGAL in the State of California to charge a fee for using a credit card - so let's add "stupid" to that. I would've brought cash - which I am sure they prefer b/c it enables them to collect revenue they don't necessarily have to claim. Needless to say, I will not be returning to this place. read more

I have been going here for a while now, and they are always accommodating to me when I need a fill on my nails. which is much appreciated. HOWEVER. Today I went there and it was a horrific experience. The manager started my nails and kept on drilling into my skin. I told him a few times that he was hurting me, I was bleeding, and he just put his finger on mine until it stopped and then kept going. He then gladly pushed me off unto his coworker and we had a good ol argument about how I should have remembered the nail color, when he took the colors away before annihilating my fingers. I'm reporting them immediately. read more

Cannot recommend. Went in for a gel manicure and this is the result. I picked a light pink after two coats she said the color picked was "too frosty" and that's why they are chunky. She then painted over with a darker pink and this is the final product. $35 for Gel mani $45 for Gel pedi. read more

Pampered Nails - Mani - Nail Salons Near Me - Grass Valley, California

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I love my nails done at Pampered Nails in Grass Valley! My mother, great grandmother and I've been going there for years since I was a teen and always with great results. This latest time, my nail artist was fast, clean, nice and gave me awesome service. I called an hour before closing on a Monday and he let me come in, did a super fast a beautiful job so I just had to review here on Yelp! read more

Pampered Nails - Nails done the day before at Pampered Nails and they were PERFECT!!!!! - Nail Salons Near Me - Grass Valley, California

I absolutely love Pampered Nails! Even before Covid I was a fan of their excellent customer service and wonderful work. I was nervous once salons were allowed to reopen but this business is striking a wonderful balance between keeping both customers and staff safe and still pampering you. Thank you, Margie and staff! read more

I normally have cash on me (& prefer to tip this way) but haven't been carrying it much due to covid/sanitary reasons. But even then, it's 2021 & I would think most places would take card without charging a service fee but here we are. Plus I wasn't able to tip on card which I feel absolutely terrible about! My pedicure was ok, nothing special but I still would of liked to leave something. I hope the owner looks into other payment options because the employees would benefit quite a bit. read more

Not really sure where to start, honestly.. The older gentleman who did my pedicure (I got the most expensive one) injured my toes. I don't know if the water was too hot, if it's from the pumice stone (He scrubbed very hard, all over my feet), or maybe the paraffin wax was too hot (it definitely hurt a little). Either way... I found these sores on my toes a few hours later when getting ready for bed. (I wasn't wearing new shoes or anything like that, that would cause sores on two random toes). He also had fingernails that needed to be cut, so he was hurting me with his thumbnail when massaging my feet. He also wasn't super friendly. Never smiled or made me feel happy to be there. Maybe was having a bad day? I don't know. Either way, I noticed! On the other hand... The girl who did my manicure/gel polish was sweet! Didn't say much but did a good job and was nice. The younger guy who did my friends pedicure was super nice and funny! Wish he had done my pedi. I would probably go back here again, but would definitely ask for someone other than the older gentleman. Especially if you have more sensitive feet. read more

Pampered Nails - Sores on two toes after my pedicure at this salon - Nail Salons Near Me - Grass Valley, California

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I've been there twice and have been pleased both times. First time, I saw Danny. He took my prior set off and asked me what I wanted to do with my nails. I was going to do what I had done previously (at my old salon back home, gel powder/shellac polish on top of my real nails).. found out the price, let alone the damage I've been causing my nails and decided to go as "natural" as I could. For the first time in years, I had nubs again. Short nubs but shockingly my nails grew fast lol. Second shockingly, I liked them?!? Weird, I know. Today, I went in again, saw Jennifer. She did my second shellac manicure and I am even more impressed. She was patient with my color choices and the arrangement I wanted them to go in. Wonderful job & I'll be going back to see them! - CTrey (only Jennifer will get this lol) :D read more

Pampered Nails - Sorry I wasn't born a hand model.. but Jennifer did amazing. - Nail Salons Near Me - Grass Valley, California

You should definitely come here if you like wasting your money to be fair, my pedicure was good and did last a decent amount of time... but I got a gel manicure that started peeling literally the next day and was completely peeled off before the end of the week. I've gotten many gel manicures and have only had one other time be worse than this one. I thought about calling and asking them to fix it but based on other reviews I didn't really think it would be worth it. Besides, it would probably just peel off again. I've learned over the many times I've gotten gel manicures that there is a technique to applying the gel polish in a way that it doesn't touch the skin around the nails which prevents peeling. They also did a pretty poor job cleaning up my cuticles. This picture was 3 days after my pedicure. read more

Pampered Nails - Nail Salons Near Me - Grass Valley, California

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I have never experienced the good vibes at any other nail salon, as I have at Pampered Nails! I have always experienced friendly, welcoming, and talented technicians. Kayla is my all-time favorite, without a doubt. read more

Please don't get your nails done here, for your own sake. The manager himself doesn't take cleanliness or hurting people seriously. Not to mention put his tools away after making someone bleed with them and not cleaning them after, as well as not discussing if he cleans them at all between clients. read more

Nice staff and pretty good work, but the place is run down looking. The shop needs a facelift.

I got in for a last minute appointment. I had horribly grown out square ugly nails I got from another salon. Donna was able to round them out and paint them in a beautiful gel red. Fair prices and friendly staff. I will be back and would recommend read more

Pampered Nails - Nail Salons Near Me - Grass Valley, California

If I could leave zero Stars I would this place is an absolute joke I called and made an appointment they never mentioned once that they were not doing any massage for their pedicures which I would have been fine with however I am not okay with the fact they charged me $40 to literally just cut my nails spray some liquid on that and then do a 5-minute soaking wax I've never paid so much for so little usually I get more than that for 20 to 25 bucks to top that they never handed me a menu or give me any options or told me the price prior to sitting me in the chair when I heard $40 I double taped and asked they said it's because of covid !?????? So now you can use covered as an excuse to double charge your customers for 25% of the normal service they would get this is a joke I am outraged I feel completely taken advantage of and misled read more

I love everyone at Pampered Nails. I miss my appointments there during this time of isolation. Hope all of the staff are doing well.

I've been getting my nails done for years and this is by far one of the best nail salons I've been to. I've tried several of the nail techs there and they were all fantastic. Classy and positive atmosphere as well. read more