1. Madeline's Nail Care

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Grass Valley, CA

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Madeline's Nail Care

5.0 (5 reviews)
Open • 10:00 am - 12:00 AM (Next day)

Services - Madeline's Nail Care

Manicure

Manicure and pedicure

Nail fill-in

Madeline's Nail Care Photos

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Recommended Reviews - Madeline's Nail Care

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1 month ago

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4 years ago

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8 years ago

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8 years ago

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Pampered Nails

Pampered Nails

3.2(93 reviews)
1.2 mi
•$

Vibe is good Happy employees…read more Very clean Great customer service No wait time Nice color choices

I ended up giving this place another try since there is not much choice in GV. It was a huge…read moremistake . This was, without question, one of the worst customer service experiences I have ever had, coupled with unacceptable quality of work. I originally booked with my regular technician, but since he was unavailable, the owner himself performed my service instead. Unfortunately, the experience was incredibly disappointing. Throughout the appointment, the owner was ARROGANT, dismissive, and unwilling to take responsibility for obvious mistakes. Every concern I raised was met with an excuse. When I pointed out that my nails were not filed straight, I was told it was because my nails do not grow straight. When the polish was applied unevenly, I was told it was due to my nail texture. When I mentioned that the polish appeared old and sticky, he became defensive, even though he had just ADDED THINNER to the bottle in front of me, and ultimately transferred me to another technician rather than addressing the issue professionally. The photos clearly show bubbles and an uneven finish. These are application issues, not the result of my nail texture. As a paying customer, I should not have to argue over obvious quality concerns or be blamed for substandard work. After this experience, the other negative reviews make perfect sense. If this is how the owner treats long-time customers and handles legitimate feedback, I cannot recommend this salon. There are far better places that value their customers and stand behind the quality of their work.

Photos
Pampered Nails
Pampered Nails - Nails after less than 24 hours. Plus I did not housework or anything with my hands that would have caused this amount of chipping!

Nails after less than 24 hours. Plus I did not housework or anything with my hands that would have caused this amount of chipping!

Pampered Nails - Bubbles on surface

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Bubbles on surface

Madeline's Nail Care - othersalons - Updated October 2026

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