Very clean and calm environment with a well maintained play area in the middle. Great venues and…read morethe La Petit Cafe was amazing!

I am 9 years old, but I am 6'2 I was born with a Birth defect that makes me grow rapidly. a worker…read morecomes and yells at me and my parents to get out of the play area due to my height. I cross dress and the man glared at me and did not make me feel safe. 1/10 would not recommend

Original Walmart in the area. They built the Pullman Walmart in 2012 and started scaling this…read morelocation back. Then they renovated this Walmart and two Supercenters. One for each of the nearby Universities. Prices between the two are generally the same. Main difference is obviously Idaho versus Washington sales tax. This location I prefer right off the highway for the ease of parking and getting in and out of the store. Same layout for each store. Real difference is the staff but both stores have a majority of college students working along with locals. This location does beat out Pullman for proximity to University of Idaho obviously. Also nearby stores to supplement anything you couldn't find in the store here which is a big plus Up a bit on the "hill" but loads of parking all around. A great place to grab food, household items, or to walk around and kill time during finals week.

I've been here twice. Both times my credit card was compromised after using it. Don't shop here.read more

Great service and good selection of products. Thanks for generally having what I am looking for.read more

Employees are really friendly and knowledgeable. They have a great selection of sports gear…read more Exactly what I was looking for.

Great friendly service. Great selection. Good causes to shop there. They have great attention to…read morevalue and detail.

There's always something waiting to be found at the Hope Center and the prices are reasonable for…read moresecond hand. I stop in regularly to check for books, and often find newer hardback titles for just a couple of dollars. At Christmas time, it's fun to look for ornaments and other treasures. Donations are easy at the drive through area in back. This is where the inventory sold in the store originates, and people are generous!

I love shopping at Ross because you find great deal normally from 20% - 60% off of the mall prices…read moreon brand name and designer brand clothing and accessories. I find things here from nice kitchen items, furnishings, purses, shoes, and more! I love Ross! As far as their customer service, some of the employees surely have knowledge about service in how to effectively come across and communicate kindly with customers. However, there are a few employees who needed more training with their customer service skills.

This was a messy store. Was here today trying to pass time before visiting with family. I'm from…read moreSeattle and have usually enjoys excellent customer service when I visit here. Ross was definitely the exception. I wanted to see a watch. The case was locked so I went up to the customer service desk to ask for Assistance. There were two women talking and before I even got to open my mouth one looks over "eyes look me up and down" and she burts out " were not open here" I say I'm not checking out but need to see a watch. The girl with the dark hair looks back at the blonde gal and finishes her instruction to her then tells her she needs to get a key and walks over to us. She barley looks at me as she asks which watch. I tell her, she gives me the watch. Stands over me (there was no table and I had to hand the items in my arms to my niece) I then knelt down and took the watch out. It was too big. I hand it back to her and she still does not look at me. As I was trying the watch on, the blonde girl came over and started another conversation with dark haired girl. At that point I was a fully irritated and mumbled some passive aggressive statement about horrible service. We go up and to the only guy on a register, Travis, and ask the names of the women. They were nearby and he was visibly nervous as he told me (Hanna and Gina) apparently Gina is the manager. I had to prompt him when I asked for the general manager. He said "Gina is the manager" I asked who she reports to and he glanced at the girls then told me "Alyssa". If this is true, Alyssa-those two need some customer service training. They were rude and wanted to be anywhere but with a customer. We were smiling and cheerful. We were polite and this is how we were treated. Never coming here again! We walked down the mall a bit and found another chain store that was so friendly and positive. The employees were singing softly, they were helpful and hilarious. Maybe send those two over there to observe how customer service is done!

We are visiting family from Seattle and went shopping to pass some down time…read more After having a horrid experience with a store up the mall a bit, we found this store. What a gem! All the employees were so funny and helpful. They seemed truly happy and Interested in our experience. Thank you for cheering us up (we were visiting family during a recent tragedy in our family) Loved this store.

I like this Old Navy…read more I park outside the Palouse Mall to sleep a lot, and when I wake up I don't want to go far, so its nice to be able to run in here and grab, a extra Henley or a Thermal top as it has started to cool off, in the evening and I didn't bring one from home this Old Navy is smaller than most that I have been in, but it is also a College town so has a good selection the people working here have always been helpful

I love Target. They need to expand this location. They have limited departments in this store and I…read morethink they would do a lot more business expanding the departments.

Great Target location, always clean and well stocked. It is amazing to finally have a Target in…read moreMoscow, and I will definitely be a returning customer.

I went to Harry Ritchie Jewelers in Moscow about three weeks ago to have a watch battery changed…read moreout. The person who helped me was Tony Murillo. He was incredibly helpful and very customer service oriented ( a rarity nowadays). Unfortunately they did not have a battery for my watch but he directed to another place in the mall and they indeed did have a battery ($3). I took my new battery back to Tony and he installed it within a minute. Success! My watch was back to working order. We talked for awhile about the holidays and family. I then asked him about the cost and he said that due to the fact they didn't have my battery in stock and that I had to go to another store to get the battery....no cost. I was flabbergasted but I will tell you this. I will, without hesitancy recommend your store and you now have a customer for life. Thank you.

My fiancé and me went into here looking for a ring for my fiancé. We had no idea what size he was…read moreso we walked up to the nearest guy and asked if we could get him sized. He said sure and grabbed the sizing ring. My fiancé and me were young and the whole time we were there he made us feel like he didn't want us there. Were we going to buy today? No. But we are getting married pretty soon and would have probably came back if it wasn't for him. We got his finger sized and asked about available rings and he said maybe 20 words to us and most of those words were "yeah". The other salesman there looked to be very nice but he was with another customer. Also it was only us and another guy so the place was mostly empty so it was like he was trying to multitask. It was the worst customer service I've had in awhile.

They made the cutest and most tasty cake I have ever eaten!…read moreThe cake was chocolate with chocolate butter cream and raspberry filling. So fresh and full of flavor.

Breakfast deli...$2.78 for biscuit and gravy, .79 cents for bacom...does not equal $5.15! Shop at…read moreyour own risk...not even enough gravy to finish the biscuit. Am I taking away from YOUR lunch Deli peeps? No bargain and I won't make that mistake again. Mahalo

I was in Maurices 05/20/23. Excellent experience. Great selection in my size and Erin helped me…read morefind suitable blouses and slacks. Will come back in the Fall to refresh my wardrobe.

Riley greeted me as soon as I came in on an early Wednesday afternoon. She started a dressing room…read morefor me. I really liked this place. The clothes were varied, with sizes for a 'normal' woman to wear from xsmall to xxl and plus size options. Yes, it was a bit pricey, but you have limited options for women's clothing stores outside of Walmart, Ross, old navy here. Riley checked in w/me as I tried things on, even hunting down smaller sizes when I asked. Great customer service!