Bri was incredibly helpful in explaining the differences between the beds. She was so sweet and…read morepatient with someone who is new to the process. Will definitely come back!

Beautiful clean place!!Excellent customer service…read more Reasonable prices Fancy beds!!:)highly recommend it!!

I never thought I would get a spray tan but this is the best place for tans. I noticed my sister…read morestarted going there for tans so I decided to try it before a wedding and it was the best thing ever. She talked me through everything and made me feel super comfortable. It is the most natural spray tan I have ever seen and always get compliments on my tan when I go there. I can usually tell when someone has a fake than but the tans here look so natural. I recommend all my friends to go here.

She is sweet and so fast and handled the whole thing very professionally. The place is very…read moretastefully decorated.

Started going to the painted lady spray tans because it is an actual person spraying you and not a…read moremachine. I go to Kailee and she does an amazing job! No streaks or orange color and lasts over a week. She is also very professional and clean! Highly recommend overall.

Kailee is the best! My tans always look so good. They are never orange or streaky, and always look…read moreso natural. Everything is always clean and sanitized between customers! Best spray tans in Baltimore!

I would have to give this location a 3 out of 5. I love my wax person but the front desk staff's…read moreability to resolve a billing concern is non existent. They will remember to badger you about those wax passes though. The ECW point system is a joke.

have been a loyal client for over a year at the Boston Street location and have made it very clear…read morethat I only see one person in particular for my services, which is common and reasonable given the personal nature of Brazilian waxing. Despite this, the last three appointments have been mishandled: 1. I was incorrectly booked with someone else, despite my clear preference. 2. I waited nearly 20 minutes past my rescheduled appointment the next day before having to leave. 3. Today, I was notified once again of an issue with my appointment and offered another reschedule. I am thoroughly confused why the Manager would book me when my requested person isn't in?? This has now cost me significant time, trust, and patience. Being offered other estheticians after I've made my preference known is not acceptable for this type of service. This is completely unprofessional, negligent and a poor representation of this corporate brand.

I went here for a basic mani/pedi. I am grateful they allowed me to book an appointment within half…read morean hour. The place was pretty empty. I'm guessing they space out customers for Covid purposes. No wait at all. The service was very basic. No hot towels, no extra special treatment. I'm not sure if they offer any different types of pedis where you'd likely get the hot towels or scrubs but I wasn't given any options. Just "pick a color." Nonetheless, I received my color change in good timing. The people there were nice. No major issues, just wish to be pampered more at a salon.

I went today for a pedicure. Checked my temperature at the door. Made me use the the antibacterial…read moreand then was asked to go to the chair. All had masks. And proper spacing. For the actual pedicure, the woman was very professional as well as experienced . Very pleased, I will return. My first visit.

Deceitful business practices and poor customer service. Unfortunately, after coming to this…read moreestablishment on and off for approximately six years, I will not be returning. I initially started coming here because it is close to my home, usually for a brow wax and pedicure. I eventually stopped getting pedicures here because my gel polish consistently began chipping after about a week. However, I was short on time and decided to make an exception. When asked which pedicure I wanted, I specifically requested the Classic Pedicure, advertised in the service book provided to me at $25. I added callus removal, advertised at $11, and requested gel polish. I understand that gel polish is an additional charge and fully expected to pay an upcharge. What I did NOT expect was for a $36 pedicure before the gel upcharge to somehow become $67. When I questioned the total, I specifically asked the older woman at the counter which pedicure service I had been charged for and how much the gel polish upcharge was. Rather than simply itemizing the charges, she responded with clear irritation and told me that a gel pedicure is $40. That explanation still does not account for the total. If the gel pedicure is $40 and callus removal is $11, that equals $51. Even after adding their 2.5% card fee, the total should be approximately $52.28, not $67. I wasn't asking for a discount or refusing to pay. I simply wanted to understand what I was being charged for. A customer should be able to ask for an itemized explanation of a bill without being met with irritation, especially when the final price differs substantially from the advertised services. If there was another $14-$15 charge, no one explained what it was. Businesses should clearly communicate their prices and additional charges before performing a service, and customers should not have to do detective work afterward to figure out why their bill is significantly higher than expected. After six years of patronizing this business, this experience was enough for me to take my business elsewhere.

Very clean nail shop. I visited on a Friday afternoon about 345pm to get a pedicure and manicure…read morefor my engagement photoshoot the next day. I enjoyed my pedicure. I got a French pedicure with gel polish. It turned out exactly how I wanted. I was offered a bottle of water. When it was time for my nails, the lady that did my pedicure sat me down to begin. Shortly after buffing my nails, she explained she needed to take another customer who I assumed to be her regular/appointment customer. While I didn't appreciate being booted to the side, I waited patiently for several minutes before asking someone else who was going to be doing my nails because I had another appointment elsewhere for my lashes and brows. I explained to the next lady what I wanted (French manicure like my toes but with a cateye base) she confirmed she could do it. I also let her know I needed to be out of here by 6. I appreciated her diligence with getting me out by 610pm but my nails weren't exactly how I pictured or what I showed in the picture as an example. I did not have time to get them corrected as I had other appointments for my engagement photoshoot the next day. The nails were pretty and the people were nice but when you pay $150 for services, you hope for them to be exactly how you want. I would try this place again but maybe with a simpler design concept (even though I think some people are capable of detailed designs because I noticed the lady's nails next to mine looked very good)

Not in my five years of getting my nails done have I ever had an experience like this. This was my…read morefirst time at V Passion Nails, and unfortunately, it was horrible. The nail tech, Linh, was argumentative about pricing and became too aggressive while doing my nails, which resulted in my skin being cut. I spoke with the manager about the situation, but she did not seem very concerned. I hope V Passion Nails improves its customer service, professionalism, and overall care for customers in the future.

Beware. If you make an appointment for a particular tech it doesn't mean you will get that person…read more They don't call to reschedule. Just put you on the spot by reassigning you. Also had a full set of Gel X done for a wedding. They were horrible. Lumpy and glue all over the inside of the nails. Couldn't wait to have them removed.

I was hoping this would be an elite experience…read more. This was also a social media suggestion from a friend of mine .. We love to support local black businesses, and often try & frequent a few ... My appointment was made 3 weeks in advance , and also with one of the spa owners in particular... Upon arrival, the greeting at the desk was truly funny when I later thought about it .. A stand off type of female checked me in , it was not cooled for the summer heat in the establishment & location was on a busy street with little to desire after parking and entering a small office like building .. I was there for two services .. And told I would be put with someone I did NOT schedule with.. These things mean something to customers that frequent nice spa's & places that we pay good money at.. I asked for the woman I scheduled with .. Half way through the service she tells me . I have to run soon . I did not no this would run over In time ,for what u wanted ... Reschedule for your other service please I'm on her table thinking Wow, I support businesses that carry themselves the way they portray everything, whether it's social media or just generally by word-of-mouth! No lie she left before I was fully dressed.. The second Service that she asked me to reschedule was for over an hour.. When I was paying the same face at the reception desk, said do you wanna reschedule that other service for a different day? Ha! No girl.... I paid and got out of there quicker than lightning... definitely disappointed, and feeling like in 2021 we should be doing a lot better. I don't believe everything you say on social media .. Terrible over hyped .. Particles of wax remained on my body, the service was fair at best. Will not return

BEST HANDS IN BALTIMORE! Period. Sharie is amazing at what she does and will handle any person…read moreneeding personalized care with thoughtfulness and compassion. She takes her time, you don't feel rushed and she makes sure your needs are properly addressed. I sincerely appreciate that she does not push you to buy any of her products or add additional services unless she feels wholeheartedly that you need it. I came for a Brazilian massage. I 100% recommend this business above all other businesses in the Baltimore area for this service. If you come once you'll come back again. I travel over an hour to get here just because of the ease of scheduling and the quality service.