The spray booth is never wiped down after sprays, causing the dripping water to mess up tan on…read morelegs or shoulders. Also is a safety concern I've slipped in the room twice. They charge for double legs and post tan, which at PBT they do not. I love the formula but getting annoyed with the salons upkeep

I normally either self tan or go to palm beach for a spray tan, but I could not recommend this…read moreplace more! I went around 8pm and there was no wait and the customer service was great. It was so clean and nice inside and everything was so cute. From the second I walked in, someone greeted me, helped me sign up for an account, and went through the process of a spray tan since thier are 4 different positions compared to 2 in a normal booth. This place is amazing and for only 19 dollars a month, I got the membership for a spray/one service a month. The spray itself is even and looks great! I can't wait to go back next month!

Started going to the painted lady spray tans because it is an actual person spraying you and not a…read moremachine. I go to Kailee and she does an amazing job! No streaks or orange color and lasts over a week. She is also very professional and clean! Highly recommend overall.

Kailee is the best! My tans always look so good. They are never orange or streaky, and always look…read moreso natural. Everything is always clean and sanitized between customers! Best spray tans in Baltimore!

It's been nearly a month since my rather exceptional experiences at this Ulta location at Baltimore…read morePike in Bel Air. I don't know how commonly a customer will mentally hold on to the intention of recognizing such remarkable service several weeks on, but now that I have a quiet minute, I'm here to do so. That's how much their care meant to me. I live in New England, but I unexpectedly found myself in Bel Air, caring for my father in the final weeks of his life. Because my trip down was completely unplanned, I had only taken about ten minutes to gather some clothes and toiletries to throw into my car before making the drive to my parents' house. The circumstances of his condition had started to deteriorate rapidly. Though I would not trade that last stretch of time with my father for anything, I was heartbroken and exhausted by the time he died. As his funeral approached, I realized that I would have to get a few things to make myself presentable, to honor him. The last thing I expected from visiting a store in a strip mall was the degree and quality of love and empathy and comfort I found from the women working at this Ulta. My interactions did not end up monopolizing time away from other customers, but the stars must have been aligned to put the right people on the clock when I was there. I did purchase a few necessary products, but even more meaningful were the moments of humanity which happened while these women helped me figure out what I needed. Brittany was the first employee I met as a shambled mess of I-don't-even-know-what-I'm-looking-for. I am certain that providing customers with hugs is not part of the corporate training, but she carried her heart from her other job (as a social worker) and recognized that something was wrong. Her hug when I started to fall apart was everything at that moment. I had shown up right before closing time, so I had to return the next day to address my purchases. Stephanie was who helped me find what I needed the following day, but she did it while providing authentic love and support. She was empathetic, but also very uplifting as we went around the store. Stephanie, too, was a delight. When I was trying to think of what else I might need, Mandy was right there when I asked about brow care. Because of my family responsibilities, I had limited availability. Mandy worked in an appointment slot that matched my schedule. We also spoke of other services which could help me feel less frazzled, but the brow appointment ended up being the only slot I could swing. Nevertheless, I really appreciated how willing she was to make other things work for me. Bri was who dyed and shaped my brows. I've had brow care from some pretty high-end salons in Boston, and Bri was just as adept and accomplished as anything I'd experienced in those places. It seems like a small thing at a time of grieving, but it helped to feel so much more pulled together than how I had started out. I realize that this might sound corny or contrived to someone who was not there, but please know that my recognition of the care they gave is genuine. I'm not usually given to seeking emotional support in retail stores, much less remarkably good emotional support, but somehow, this is what I received. During that last week, as I was preparing to return home, I stopped by the store to thank these women for their love and humanity. I didn't catch them all, so I hope that this reaches them: My friends, please know that your collective care was much greater than the sum of its parts. Thank you for seeing me in a way I couldn't even verbalize that I needed. You will always be associated with the beauty that was found in a time of crushing grief. And thank you, Ulta, for hiring such people of quality and heart.

I did not like being followed around the store as a Black woman. I was already being assisted by…read moreone of the store clerks, yet another woman--who was white--was trailing me. She wasn't even discreet about it; everywhere I turned, she was there. I will not be returning to that location anymore. You already have cameras in the store, so I don't understand why you would go out of your way to make your customers uncomfortable.

I never thought I would get a spray tan but this is the best place for tans. I noticed my sister…read morestarted going there for tans so I decided to try it before a wedding and it was the best thing ever. She talked me through everything and made me feel super comfortable. It is the most natural spray tan I have ever seen and always get compliments on my tan when I go there. I can usually tell when someone has a fake than but the tans here look so natural. I recommend all my friends to go here.

She is sweet and so fast and handled the whole thing very professionally. The place is very…read moretastefully decorated.

jessica at the front desk made my visit really wonderful. she was very welcoming and kind. this was…read moremy first massage and jessica made me feel right at home. the massage was just what i needed. facial is next! thank you jessica!

It's interesting that on their website they have only 5 stars but on Yelp, it looks a little…read moredifferent. I've been a customer at Ojas for many years. I've usually booked with various therapists until I find one that I like. I've found several that I stuck with until they left company or changed hours. My rating isn't based on my experience with my massage therapists. It's really with the company's subscription policy. Just be aware to use your subscription payments before cancelling the subscription or you'll be charged extra fee to book, although you've been charged up front for the subscription. I get how subscriptions work, it's profitable for the company but not so much for consumer in this situation. I had 4 credits that I hadn't used and for financial reasons I needed to cancel. Well, I was told I couldn't cancel and use my credits without incurring an extra fee for a massage and I COULDN'T receive a refund. Did I say I've been a long-time customer? I did, didn't I. Even one of the front desk staff agreed this wasn't consumer friendly. I had to book 4 sessions within 3 weeks to get beneift of money I paid up front before I cancelled and would've been charged another monthly susbscription fee. Front desk attempted to give me an optin of using my loyalty points to cover the additional fees, but at that point I was done. I asked front desk staff if she could request that owner reach out and was told that probably wouldn't happen. So, I'm using Yelp to communicate to owner...in the words of Lauryn Hill...you just lost one. Onto another company!

Best place in Bel Air to tan! The staff is awesome and so friendly. And it's not just a place to…read moretan. There's so many other options like red light therapy and a hydration bed. You should definitely check it out!

My doctor recommended massages as a part of my current treatment plan (yes, really!) I picked ME…read morebecause I was familiar with the name. I just went for my first session today and they definitely live up to the hype. Every single staff member I encountered was courteous and attentive. I've gotten massages at other places for around the same price, but never have I been so pampered. They let me customize my experience, they offered me free drinks while I was waiting (although the wait time was very short). Julie was amazing, very gentle but effective, and also very thorough. I loved the oils I chose and she even gave me the rest of the bottle to take home. After my massage, I was offered a membership and Shawn the associate took the time and explained everything in detail and answered all my questions. I signed up for a membership and I felt confident about it. Also I LOVED the amethyst stones in the bathroom.

I visited there to purchase a gift card only. The interaction with the front counter alone was…read morequite interesting and not reflective of a zen vibe for massages of all things. It reminded me of one of the reasons I dropped my membership years ago. I called and left a message for the manager to contact me. I hope they do so. No plans to return or patronize again. Done!!!

I was hoping this would be an elite experience…read more. This was also a social media suggestion from a friend of mine .. We love to support local black businesses, and often try & frequent a few ... My appointment was made 3 weeks in advance , and also with one of the spa owners in particular... Upon arrival, the greeting at the desk was truly funny when I later thought about it .. A stand off type of female checked me in , it was not cooled for the summer heat in the establishment & location was on a busy street with little to desire after parking and entering a small office like building .. I was there for two services .. And told I would be put with someone I did NOT schedule with.. These things mean something to customers that frequent nice spa's & places that we pay good money at.. I asked for the woman I scheduled with .. Half way through the service she tells me . I have to run soon . I did not no this would run over In time ,for what u wanted ... Reschedule for your other service please I'm on her table thinking Wow, I support businesses that carry themselves the way they portray everything, whether it's social media or just generally by word-of-mouth! No lie she left before I was fully dressed.. The second Service that she asked me to reschedule was for over an hour.. When I was paying the same face at the reception desk, said do you wanna reschedule that other service for a different day? Ha! No girl.... I paid and got out of there quicker than lightning... definitely disappointed, and feeling like in 2021 we should be doing a lot better. I don't believe everything you say on social media .. Terrible over hyped .. Particles of wax remained on my body, the service was fair at best. Will not return

BEST HANDS IN BALTIMORE! Period. Sharie is amazing at what she does and will handle any person…read moreneeding personalized care with thoughtfulness and compassion. She takes her time, you don't feel rushed and she makes sure your needs are properly addressed. I sincerely appreciate that she does not push you to buy any of her products or add additional services unless she feels wholeheartedly that you need it. I came for a Brazilian massage. I 100% recommend this business above all other businesses in the Baltimore area for this service. If you come once you'll come back again. I travel over an hour to get here just because of the ease of scheduling and the quality service.