I was hoping this would be an elite experience..
This was also a social media suggestion from a friend of mine .. We love to support local black businesses, and often try & frequent a few ... My appointment was made 3 weeks in advance , and also with one of the spa owners in particular... Upon arrival, the greeting at the desk was truly funny when I later thought about it .. A stand off type of female checked me in , it was not cooled for the summer heat in the establishment & location was on a busy street with little to desire after parking and entering a small office like building .. I was there for two services .. And told I would be put with someone I did NOT schedule with..
These things mean something to customers that frequent nice spa's & places that we pay good money at.. I asked for the woman I scheduled with .. Half way through the service she tells me . I have to run soon . I did not no this would run over In time ,for what u wanted ...
Reschedule for your other service please I'm on her table thinking Wow, I support businesses that carry themselves the way they portray everything, whether it's social media or just generally by word-of-mouth! No lie she left before I was fully dressed.. The second Service that she asked me to reschedule was for over an hour..
When I was paying the same face at the reception desk, said do you wanna reschedule that other service for a different day? Ha! No girl.... I paid and got out of there quicker than lightning... definitely disappointed, and feeling like in 2021 we should be doing a lot better. I don't believe everything you say on social media .. Terrible over hyped .. Particles of wax remained on my body, the service was fair at best. Will not return read more