What a shitshow of a location to access. But it's all about…read moreto be OK because they have butterscotch sundaes!

Party of 10 all wanting a frozen treat on a warm evening. No one was there when we got there and we…read moregot our ice cream quickly. All of a sudden the place was packed but we had our treats and off we went.

This place was ok. Service was very slow and took a while to make our three items. It appeared the…read morecashier was learning, so it didn't bother me, but if you're trying to get something quickly this might not be the spot. The two slush bowls took the longest. I would suggest switching to cups instead of bowls so it's easier to eat. I didn't have any beans in my bowl as described on the menu. Plenty of seating inside.

!!!DO NOT GO HERE!!! Something sketchy is going on at this "business". I was charged $475. on…read more7/21/23. I live 1700 miles away. And $475. at an ice cream shop? I called twice, both times got the runaround. GIVE THE MONEY BACK. This is the last time I am asking. ***edit*** I just spoke to the owner. His story is, supposedly a gentleman came in their store last Friday, WITHOUT AN ACTUAL CREDIT CARD, said he "forgot the card but knows the number" ???!!!***###!???? So the employee went ahead and charged 475. for a "GIFT CARD" without the "guy" using an actual card??????? WTF

Asked for an ice cream cup to put the broken waffle cone in and this is what we got. The cone was…read morebroken when you handed it over. Same with the customers in front.

Disappointed in this place. They ran out of kids cups for ice cream and I was told by the owner…read morethat I can use the kids cup that they have for display if I still wanted to do a kids cup for my 2 year old. Sooooooo, you want me to use a cup that's used for display, that others have touched, for my kid? Yea. No thanks. If you can recommend something unsanitary like that, it makes me wonder what other unsanitary stuff this establishment does.

It is supposed to have good ice cream products and it did the one time I went. (I despise having to…read morepost filler just to have a minimum number of words)

I can't believe the executives of coldstone haven't shut this place down yet. What started as a fun…read morespecial evening to get my niece ice cream turned into a chaotic, anxious, and upsetting experience. We first walked in there, and nobody greeted us. It was the coldest cold stone I've ever been to... if you know what I mean. I like my ice cream cold but my service warm and welcoming. After 15 minute... yes I counted... we still had not been acknowledged. I finally asked if someone could help us, to which he replied it would be "five more minutes". Seeing that our 3 year old is now getting whiny, I suggested we go. As we are walking out all of a sudden the only other other gentleman who seemed to be the Dad took a break from all the online orders he was prioritizing and finally helped us. It was horrible. Thanks for the wrinkles, coldstone. We won't be back.

Extremely friendly and professional staff. Clean & inviting atmosphere. I love that there are…read moretables and chairs in an open area to get some of the sun and enjoy the weather. Hands down one of the best Italian ices we've ever tried! Mouth watering deliciousness!! Will be coming back here when we come back South.

I've visited here several times over the years and it remains consistent. I have some dairy dietary…read morerestrictions, so their italian ice options make it easy to have something sweet with out restricting any flavors. My favorite is the pina colada because it has small pineapples in it. The customer service is always amazing and they're always smiling and willing to give you recommendations. It's clean and welcoming. You have to try sitting on the patio on the warmer days!

Great variety of cobblers! They also have cookies and milkshakes. They taste homemade. Great…read moreservice and very friendly. Will definitely order again.

Stopped in to try out the peach cobble, when you walk in the smell is fantastic! Greeted with the…read morebest service as there are many choices. We decided on the peach cobbler with vanilla ice cream and the banana pudding with red velvet cake. Both were delicious! The peach cobbler had just the right amount of crust and peaches, the banana pudding was so flavorful. We are here for another day, might have to come back to try the cinnamon roll and the shakes. You place your order at the counter, there are tables to eat inside or take it to go, parking is a shared parking lot, also a cute small kids playground next to it, We will definitely come back the next time we are in Columbus

Super great employees, they were very patient and kind. They had so many options and flavors to…read morechoose from! They even had special topping or your shaved ice! I really appreciated the fact that they still had some of the classic ice cream truck staples, like fudge bars and spongebob shaped bar. Overall it was a really great experience, and a really yummy treat.

Love the decor and employees were very helpful and kind! Will definitely be our go to for a sweet…read moretreat!

Our conference had Icey Girl twice at two events, and me and my friend went to TOWN since neither…read moreof us are drinkers. I love that the flavors are not too sweet, very flavorful, inventive, and they don't use red 40! I will say, if you're wanting a snoball, this is not it. The ice isn't extremely fine and is somewhat crunchy. I had mixed service. The second night, the server was so friendly. The first night, they were in an area that wasn't very lit, and I had ordered their wedding cake flavored one and said that descriptor when ordering instead of "Here Comes the Bride" (couldn't see the name written around the image). The person who was at the window was like, "It's actually called 'Here Comes the Bride'". Sorry When it was made, she kind of threw it at me. I'm currently in a sling from a dislocated shoulder so that really rubbed me the wrong way. The same person the second night forgot one of the topping ingredients to one of our snow cones, too. Splitting hairs, but this is the only reason this is a 4 instead of 5 stars.

The staff are so friendly. The ice cream is always good. We love the military discount too.read more

We were delighted to be welcomed by such courteous, efficient, and professional staff. The…read morerestaurant and restroom were very clean and tidy. The ice cream freezers were spotlessly clean. We visit this location whenever we are in town.

It's so sad to see that we went into chill today and it was vile. It looked like the fro yo and…read morecontaminates bar Hadn't been cleaned for months the the pizza oven had stuff hanging off it. There was stuff all over the walls and floors it was disgusting. The girl working was siting there talking to her friends the whole time we were in there. We then found a bug in my food called the manager completely rude dosnt want to help me. I would give this place 0 stars if you want to catch a disease come here.