Had the BEST experience at this guesthouse these past few days and would definitely come back…read more We arrived on Sunday around 5pm and took a taxi from the airport (€22). The staff at the guesthouse was waiting for us and had arranged the time of arrival. We were greeted and helped with luggage to the third floor residence. The guesthouse has around 10 rooms and a nice common area. The rooms are great- clean, nice shower and bathroom, air conditioning, good wifi, safe in the closet and good amount of space for a Florence hotel. The staff is there during the week but you get a key to freely enter and leave without having to buzz them. Both Paolo and Andrew were amazing hosts and really made it a great experience for us. The location is also a bonus as you are right across from the Pitti Palace and 2 minutes from the Ponte Vecchio. Don't be alarmed by staying on the opposite side of the Arno, you can easily get to the main spots at most, 20 minute walk. Overall, great stay for the price and would highly recommend. When I travel back to Florence I will certainly be staying here!!!'

Booked this apartment online for one week. Great location, had a kitchen with all the dishes and…read morepots and pans you would need. But no oven or dishwasher. Great staff!

This is only my second time in Florence, so excuse me if these amenities seem common: two blocks…read morefrom Il Duomo, one block from Dell'Accademia; executive apartment with a dinette, kitchenette, huge bathroom with walk in shower, large bedroom with huge bed; security / private entrance, with card room entry and private safe. Great breakfast across the street. If that wasn't enough, Gabriel offered impeccable recommendations for dinner, and made reservations for us (definitely need to hit Pelo and Acquacotta)! Great staff, great experience!!

Such rude and unacceptable service. The breakfast food was good, but I personally feel disrespected…read moreby the way my friends and I were treated by the staff. When checking out and paying the local city tax, I confirmed the price and accidentally said "dollars" instead of "euros". I quickly corrected myself, but the front desk lady named SONYA yelled back the price and told me it was EUROS and NO DOLLARS as if I was a dumb child. Would never return.

Honestly i don't even know where to start. I will not be returning to this hotel. As my friends…read moreand i arrived at the bar for a good time, we asked if it was open as it was getting late and they responded "not for you". Surprised, we asked why and they rudely told us we were not of age to drink and refused to serve us. We proceeded to show our IDs and they still said we weren't of age without reading them. After pointing to our DOB for a few minutes, they still were saying we weren't of age. Finally they decided they'd serve us, but said we had to be quick. Because of this, our mood was ruined and we went to a bar where we received great customer service and was properly ID. THEN. When we were checking out of the hotel, we politely asked for the names of the people from the night before, Sonya, the desk receptionist, said no i could not have their names, that i didn't need them all while very rudely yelling. I'm disgusted and don't recommend staying here.

This was an exceptional visit to this villa. We took a tour of the entire estate and it was…read moreabsolutely wonderful. They have a vineyard to grow the grapes for their wine, sold locally only and they do have a bold and beautiful vintage. The winery is very impressive, a portion of the property where they cellar much of the wine to age is left from castle tower which was an impressive site to see. The villa is located in the hills of Florence overlooking several other villas off in the country side. The location serves as a hotel as well as venue for celebrations, the view from the pool is most impressive. They have a very large dining room to entertain guests as well as wine tours. We sat down to an absolutely wonder pesto pasta and plenty of wine. You can walk around and tour the villa as well, the private quarters you will not be able to see but the entire place is absolutely beautiful and as the rest of these properties located across Florence has never left the hands of the family. We left very very happy, very full and with plenty of wine. We purchased some bottles and took them with us. You may also have bottles shipped right there, you won't find it outside of Florence. If you like to take a tour through a company called city wonders, they will arrange everything for you, including transportation and e sure you get home afterwards.

Attended a beautiful wedding here over the weekend. The property was well-kept and had incredible…read moreviews of the surrounding countryside. Only a quick 15 minute ride into the city center, and the reception was very helpful in calling taxis to come pick us up (and even drove us in themselves on several occasions).

We have stayed at a few places in Italy and so far this one has been the absolute best!! The…read moreservice here has been over the top above and beyond. The cute lady at the front desk has been so helpful. One night we were trying to go out to dinner too early and she was kind enough to take our order and call it in to a place that delivers. She brought us out drinks and gave us directions to a grocery store nearby. She has made this part of our trip very pleasant. The breakfast was well stocked with hard boiled eggs, pastries, cereal, coffee and tea and juices. We used the game room one night. Located by the freeway and close to the train station. Up on the hill with great views. The bedrooms are cozy and comfortable. Bathrooms clean with large towels. I would definitely stay here again and I would recommend to anyone.

We spent two nights at Hotel Lungarno, and were able to book it with points through The Edit, Chase…read moreTravel's curated collection of partner hotels. It was a fantastic hotel, and we got complimentary breakfast and a $100 property credit, which we used at the bar. We also got a room upgrade, which was a welcome surprise. I think our Chase membership helped, as did our travel dates--Tuesday and Wednesday nights in mid-November. The location was ideal for our brief stay in Florence, literally on the Arno River and right by the Ponte Vecchio. Great views and we were able to walk everywhere we needed to go. Service was excellent, warm and responsive. The concierge booked us both Galleria dell'Accademia tickets and lunch at a popular restaurant. We didn't end up dining at Borgo San Jacopo, the hotel's Michelin-starred restaurant, but we did make good use of the more casual Picteau. We had breakfast there both mornings we were in town, and cocktails both nights. The hotel was very attractive, with a clean, classic, slightly nautical aesthetic. Lots of white and royal blue, with leather accents and a wealth of modern art on the walls. We stayed in a studio suite with a river view, and it was comfortable and pretty, with a committed, appealing aesthetic. There were a few points of awkwardness that made me think the hotel spent more time on design than on the practical, boring elements. Not enough outlets, and only one adaptor for the room; a shower that was bizarrely high off the ground; a TV that flicked on automatically at full volume every time we entered the room and turned on the lights. These are minor quibbles, though, and we were overall quite happy with our stay. As a bonus, the hotel is owned by the Ferragamo family, and guests get privilege cards that include, among other offers, a 10% discount at the Salvatore Ferragamo flagship store. I took advantage of this to buy a pair of shoes. If you're looking for a nice place to stay in Florence, I'd highly recommend Hotel Lungarno. This goes double if you can book through Chase, but the hotel checks every box even without extra perks.

My wife and I have been planning a trip for well over a year to visit Europe. We had an itinerary…read morethat started in Rome, to experience the Holy Doors, and end in Munich for Oktoberfest. Where to go in the middle, where to stay? As members of Hilton Honors, where to stay was narrowed to their properties. Where to go was based on historical and areas that interested us. We are so happy we chose to stay in Florence, the Lungarno, right on the banks of the Arno River, near the Ponte Vecchio was situated so close to everything we wanted to do in walking distance. The staff here is beyond welcoming. We arrived earlier than check in, so they held our bags as we made our way into the heart of the city. We wondered back at check in time and had a drink. We cannot express our surprise and gratitude the the hotel, for they upgraded us to an incredible room. The trip was a pilgrimage to Rome, and a celebration of my 60th birthday and our 19th wedding anniversary. We were taken to the tower suite, A multi story room in an 12th century stone tower! Words alone cannot describe what is behind a standard looking hotel door. Walking thru a stone archway upon entering leads down some steps to a 4 poster bed and then around to a set of stairs leading up to a sitting area, near the top of a brick vaulted ceiling. Enough about the room though, we had dinner outside at one of the few places that have on/ over water dinning that we saw. Spectacular service and a romantic setting sure made our anniversary special. Breakfast could have been had out doors as well, but we chose the inside dining due to the early morning chill. A wide variety of food is available, buffet style. The hotel also houses the owners art collection and among the dozens of pieces is a Picasso! Our only issue with the property is that we didn't allow for more time at this incredible Small Luxury Hotel. Thank you