Outstanding customer service at FedEx Terra Linda! Andres was absolutely amazing and went above and…read morebeyond to help me. He was so kind, patient, and accommodating, and he made sure I got the assistance I needed. It's rare to experience this level of care and genuine customer service, and I truly appreciate the extra effort he put in to help me out. Thank you, Andres, for making my experience so smooth and stress-free! FedEx Terra Linda is lucky to have you on their team. Highly recommend!

Just want to give a big thank you to the sales associate named Jay, she went above and beyond…read morehelping me print a USPS shipping label from my iPhone today. She showed me how to download the file then send it to the "printandgo@fedex.com print app in the store.

I love this place, it's much more convenient than the post office, the staff is always helpful and…read morefriendly. The cost is a little higher, but so worth not dealing with the parking and people at the post office. They have all the supplies you need to pack yourself, or they'll pack it for you. They also sell greeting cards and other small gifts.

This is my 2nd bad experience with this small business…read more The 1st time attempting to return a Fed Ex package and mail another, I was ignored and "passed over" so they could assist a fellow middle eastern countryman, that did not appear to have an ongoing conversation. Today, I was told by the same man that my Fed Ex package was "too big" and 1.) Fed Ex may not be able to take the package today and that Fed Ex had the right to "refuse it now in order to pick up later if their truck was full." He said he would make an exception since I had already brought the package inside but if he would have saw me outside he would've refused and sent me away. Immediately after saying this an older gentleman, likely related to him, appeared from the back saying "they would NOT take the package, contradicting the first gentleman. He said they could not store the package it in their facility, explaining that FedEx does not pay them but instead they pay FedEx. Information that should not concern me as a customer and not the business owner. I felt attacked and discriminated against. This business needs ethics and business 101 education. I ignored the racial discrimination the first time, but I will not do it again. There are many small businesses that understand the value of customer service. I highly recommend you find one of those before patronizing this one.

Love this place - Expect Great service, the very nicest staff, free parking and tons of mailing…read moreitems your forgot you needed (i.e. padded envelopes, pens cards, tape, etc. ) Post Offices are few and far between in Marin. This UPS store is in a great location. Next to Nugget Mkt, Peets adn Foodniks (Note: Tiburon PO is the best in the area.)

The owner of this store should lose his franchise…read more I had the absolute rudest encounter in his store, and certainly will not visit his location again. Unfortunately for UPS, I will direct all my shipping needs to other carriers. That's how bad this man's behavior was. Sad.

I am beyond happy with the service! I had wine bottles to…read moreship to clients for holiday gifts... Tom was calm under pressure with a store full of people and managed to help me out. He also was kind enough to help carry heavy stuff from my car. You guys are the best! I'll definitely be back!

This store was open during the severe storm this past week that closed down the FedEx center just…read moreup the street on Bridgeway which closed. The owner was able to fashion a mailing label even without FedEx supplies and the documents got through very quickly. Glad to support a local business and will keep doing so over the box stores.

If you're a traveler, or someone who moves a lot, Traveller's Mailbag is the spot for you…read morecentralize all of your mailing needs. My family has had a box here for over 20 years, and have seen several owners running the business very successfully. John and Lisa are top notch owners and are the friendliest people to hang out with! I move a lot, and having this service has prevented me from having to change my address with the DMV about 20x in the last 10 years, and they always forward my mail quickly/cheaply when asked! Highly recommend for all mail services!!

There service at Travellers Mailbag is excellent! We have used this business for at least eight…read moreyears and have not had one complaint. Lisa, the owner is always there. She is professional, cheerful and will go out of her way to be helpful. Mail is promptly in our box, we can call and ask if something has been delivered yet, saving a trip if it is not there yet. When traveling we know our mail will be safe and there when we return. We do not need to worry about packages disappearing from our doorstep, they will be safely at Travellers Mailbag. I highly recommend this business. It is a great, reasonably priced service that we continue to appreciate.

I am convinced Tiburon location is the best in whole Bay Area if not the country…read more I had superior experience on a day that could have been disaster for any worker. April 15 is the last day to file taxes, line at the door was a mile away right when John opened the doors with the warmest smile. I was there with two very young kids to get passports done, not one but two. Seeing John navigating guests through was mesmerizing. Early morning, people with piles of papers, million questions and in rush. John remained calm, knowledgeable,friendly, helpful and so professional. I was in that location for the first time, we drove there for 2 hours in early morning with little kids thinking it's the only location taking walk-ins for passports. It appeared to be they are not- mistake in the system but John was the nicest about it, still helped us with everything although he was the only person behind the desk. I was pleasantly surprised he knew majority of guests by the name, greeted them warmly and had everyone in and out of the door in minutes. His attitude, love for his work and their customers made this experience not only pleasant but unforgettable. He truly made an impact on our family and our whole day. Thank you, John!!!

Fantastic service Clean space…read more Helped us out with our passport application Highly recommended

I highly recommend BPM Reprographics if you need any architectural plans either copied as hard…read morecopies or saved as PDF files. Jasmine went out of her way to be helpful when I brought in some old architectural plans, some of which were copied onto extra large paper, leaving a large white border around the plans. She made sure the plans were cut to normal architectural plan size so that I wouldn't be charged extra for the larger size. Since most architects and engineers use software to draw their plans these days, it can be helpful to provide them with PDF files instead of paper copies. I brought in two flash drives and she saved her files as PDFs on each flash drive so I was able to give one to our structural engineer and keep one for myself for our files. BPM Reprographics has been in business a long time and has worked with many large Marin companies and architects. Their prices are reasonable and they are highly professional and knowledgeable, and efficient.

HIDDEN GEM! A locally owned shop with *expert* knowledge and decades of experience. BPM saved the…read moreday with a difficult print project that absolutely no other business (Fedex, CopyShop) could do: print on vellum. Not only that, she jumped in and helped with my tiny (yet personally important) project- despite being slammed with two other big projects due that following day. I showed up minutes before closing and picked up my prints the next morning. The superb quality of the prints BLOW MY MIND! If it weren't for BPM, I truly don't know what I would have done. The shop is kept clean, the pricing is beyond fair, and the owners are not just experts in their industry - but the most loving and kind hearted couple you'll meet.