I found my nail salon! I moved to West Co from SoCo about 5 years ago. I had a fave nail spot on…read moreTesson Ferry for years. But I had not found a nail salon I really enjoyed until today. I called ahead to check to see if they could get my daughters and I in on a Saturday. They said "sure! Come on in!" When we got here the owner recognized us from my call and was so sweet and welcoming. My girls just wanted gel manicures, but I wanted a pedicure. They have several to choose from, and I went with the hydrate and moisture pedi. She sold me on it when she said it came with hot stone massage. After picking my color I sat in one of their amazing massage chairs. Loved all the settings. But of course the best was the amazing leg massage with the hot stones! Get it! The salon is very clean and relaxing. Charming decor. Overall cozy feel. (I can't stand loud noisy nail salons) The technician who did my pedicure was excellent. She was very detailed and made sure I was enjoying and relaxing. The location is easy to get into. Plenty of parking.

The lady who did my nails needed more training. She did well with the shaping but everything went…read moredown hill when she put a foul smelling bonder on my nails. The application of the acrylic was horrible but I tried to give her the benefit of the doubt by letting her finish. I asked her to put a light pink polish on the nail to cover the imperfections and give me a French tip. She couldn't even do that. When I tell her I didn't like them and to take them off she grabbed the owner who clearly couldn't see that her tech did an awful job. The owners excuse was I asked for too many layers of nail polish. (2 layers) as the polish was on the lighter side. I still got charged $40 for a terrible fill and had to go somewhere else to get them fixed. Luckily the owner of that salon took care of me and immediately saw how horrible the application was. I would not recommend this salon to anyone.

Beautiful nail bar, confirmed appointment 2xs, excellent customer service, Olivia provided a…read morefabulous pedicure at a reasonable price. Will definitely be returning.

I have been here before and had a great experience with the second time around, didn't go so well…read more I went and got a gel x manicure and requested a special design and I was very happy with it and I was happy to pay extra. Then three days later on my vacation one of the nails came off. The nails continued to come off each day and I was sad that I didn't really get what I was expecting for my trip. Regardless, I came back and at the front desk they said that they have a 10 day warranty policy so they cannot refund me. In other circumstances, I'd be fine with it. But never have I had gel X nails pop off so easily. Each came off completely with half of the glue attached to it so I had some concerns that there was an issue with either the glue or the application on all of my nails. The warranty makes sense for small things or issues that could come about, but not if all of my nails are coming off within such a short amount of time. I felt that there was an issue with the foundation of the service from day one. I just felt like I wasn't getting what I paid for. If I am paying a higher price for a special service , I would expect them to at least last my five day vacation. Gel x applied right, does not come off that easily. Even though I disagree with the usuage of the warranty, I was fine going along with getting them fixed. Unfortunately, when I expressed my concerns they were not heard. I just felt like cutting my losses was best. I decided I to not come back. I felt that if what was causing the issue with my nails the first time around wasn't acknowledged or fixed- There was no point in going back and getting them redone cause it would most likely happen again. Not really sure what happened this time around but the very first time I went, it worked out great. I wouldn't necessarily discourage someone from coming here if they are interested I'm just sharing my experience so whoever is reading can make an informed decision and be aware. I had a very pleasant and amazing experience before. It was great till it wasn't. I hope that others don't experience what I did and have a better time here.

My parents used to live in this neighborhood and Nail Pro used to be a regular stop for me. I…read morehadn't been here in years but stopped in on a Tuesday on my way to mobap to get a pedicure. I chose OPI bubble bath. It's a very pale neutral pink. I was here in August after the kids went back to school so it was quiet and peaceful. I sat for a while to dry after. The place has been remodeled since I've been here and it looks great. I'll be back!

Horrible customer service. 2 pedicure appointments with regular person. Waited 45 minutes, walk-ins…read morewere taken ahead of us. Started 1 of the 2 Pedicures. Left after 1 hour with no pedicure. No acknowledgement, apology or customer service. They lost another 2 customer.

Be careful... I…read morecalled to inquire whether they had nail techs that could do designs. I ended up speaking with the owner and told her I currently had acrylics but was wanting a different sign. I sent her a picture of the design and she said she has plenty of people that could do it, that it was easy, and she'd love to get me taken care of. She then suggested I try gel-x, which I was somewhat familiar with but had never tried. When I asked how much it would be, she said $75.00 total. I decided it was a good deal and booked my appt for the next day. I came a bit early for my appointment and they took me back right away. The place is beautiful but this is where things took a turn. When I sat down, I confirmed the design with the nail tech but I noticed there was a bit of a language barrier. When she was unsure of what I said, she'd ask her co-worker for help. Things were going ok until it came time for the design. I noticed she did the design on both hands the same direction, when instead each hand should have been opposite. When I pointed it out, the owner came and said she'd try. She then sat down and removed what the girl had done but what she said next really threw me for a loop. She goes, "you know most people with designs get them facing the same direction." I said, "interesting because everywhere I've gone for designs always faces them the opposite direction ." Regardless, isn't that common knowledge? She then started on the lines of the design and made the comment, "this is really tedious, you know." I'm sitting here thinking, "wasn't it you I spoke with on the phone yesterday that was saying how easy the design was and that you had techs that could do it?" She finishes up and I go to pay. If you remember earlier in the review, I told you she told me it would be $75.00, so imagine my face at the register when I look and it's $110! When I told her this wasn't the price she said on the phone, she said, "well, that didn't include the removal of your old nails, the shape, length, etc". I'm like ok. I paid and quickly left. After 5 minutes, I decided that didn't sit well with me, so I called and asked to speak with her (the manager). When I asked why she didn't tell me that when I was on the phone with her yesterday, she was like, "you're right. That's my fault. I should have done it. I'll refund you the extra $35.00." I told her I appreciate the gesture, however, I didn't call for a refund. Put yourself in my shoes and ask yourself how you'd feel if you were told one price over the phone but charged something different in person." Again, she apologized and said I was right. I then asked why she made the comments about it being tedious and she said she was just saying it aloud but it wasn't directed to anyone. Again, even if you felt that, you could have at least waited until I left to voice your frustration. You meant for me to hear it and that's all I'll say regarding that. If she had been transparent from the very beginning, none of this would have happened. While I appreciate her giving me back the $35.00, it doesn't excuse the fact that she didn't convey the extra prices. Additionally, regardless of you how felt, you should know better than to voice your frustration at me knowing full well YOU were the one that said it was easy before I even got there.

It was my first visit and I will be back. The whole staff was very nice and accommodating…read moreespecially Rachel. Highly recommended !

Had a great experience here getting a gel manicure. I booked the day before using their online…read moresystem which was easy (though I couldn't figure out how to book both a mani and pedi so I just to a mani). My manicurist was Kathy and she was great. My nails turned out very clean and professional looking. Was very happy that my gel was very evenly applied and nails were well shaped. She was very helpful and accommodating. Will definitely be going back.

I get my nails done every two weeks, and Mandy, Joe, and the entire team are always fantastic. They…read moreoffer tons of options--builder gel, nail art, and more. The salon is always spotless, and everyone is incredibly friendly. Highly recommend!

Builder Nails. Christine does a beautiful job. She also does great artwork. Shop is clean and…read morefriendly. Easy parking

From the owner: Specialize in healthier alternatives for nails enhancement. Use best professional products with…read moreupdated techniques to avoid damages to the nails.

Had an appointment, Alyssa did my nails and they turned out perfect! I picked a rose gold chrome…read moreand they were perfect and great conversation. She was the sweetest! I'll be back!

I had called this place to see they had any openings for a couple nail appointments and they were…read moreable to fit us right in. The staff was amazing and the place was extremely clean! I loved this place!

Shelby is amazing. The best skills on the planet. Up-to-date on trends, nice, great communicator,…read moreprofessional, takes my fingers and toes to the next level.

The proof is in the pictures!! Shelby always has the best…read morepersonality and provides amazing customer service, BOOK YOUR APPOINTMENT NOW, you won't regret it!