Our group of six visited about two weeks after the official opening, following a soft launch roughly a month ago. We didn't try the restaurant, but the drinks were great and our bartender was very friendly. While I understand that new businesses need time to work through opening challenges, several parts of our visit felt disorganized and underprepared.
We were all first-time visitors and new to playing, so clearer guidance would have made a big difference. The website didn't explain what to expect, and I ended up relying on Instagram videos for information. Having each person download an app and create an account to reserve a spot also felt cumbersome, especially because the app wasn't easy to navigate as a beginner. I had expected a more guided experience, similar to Topgolf.
The attendant was kind, but after collecting our payment information, she didn't explain where to go or how things worked. We had to return to ask about paddles, which courts we could use, and balls. That was when we learned we were expected to bring our own balls, a requirement we hadn't seen on the website or app. Thankfully, she let us borrow some, which we appreciated.
The seating near the courts was comfortable, although the chairs faced the wall rather than the action, which seemed like an odd setup. Cleanliness was also a concern: the cup holders were sticky and had small bugs in them, and the women's bathroom was very dirty.
We enjoyed being able to bring our drinks to the courts, but no one checked on us or collected empty glasses during our visit. We were happy to return our own glasses, though an occasional check-in would have been a nice touch, especially since it didn't appear particularly busy.
Overall, the friendly staff and good drinks were highlights, but clearer instructions, better cleanliness, and a more organized welcome for first-time guests would greatly improve the experience. I'd consider returning once the location has had more time to settle in, but based on this visit, it felt like some important details weren't ready for opening. read more