I have been going to this post office for the last 2.5 years. Even before the fire at the Airport…read moreRd office. The tellers here are SO friendly, laughing with customers, and always happy to help! Today I went in to get a moving form (because the tech support online could not figure my issue with submitting the move online), and they told me I had to go into an office and submit it manually (what?). So when I went in, the office was closed for lunch but the woman teller was closing the door and was kind enough to go get a form for me and explain how to submit it. I didn't realize it was closed for lunch (1pm-1:30pm) but she still helped me, was very pleasant, and she was 15 minutes into her lunch! Thanks to all of the tellers at this location! You make coming to the PO fun!

I live in West Goshen, PA and our post office has been closed due to a fire months ago so we have…read moreto go to drop off packages at other post offices. Today (Saturday!) I had a package to go out and the mail person already delivered my mail so I checked to find one nearby to drop off my already paid for package. The website for local post offices said that the hours for the Westtown Post office is open until 3p. So I jumped in the car and drove 20 minutes to arrive at 1:10... Maria told me the hours are the ones noted on the door of the post office and that it closed at 1pm. UGH!!!! I now wasted 40 minutes of my day and my package will not be sent until Monday.

mailed a card to my daughter on February 5th which was placed in my mailbox for pick up along with…read moreanother card to my Grandaughter from my home on Norwood Road. My Grandaughter received her card on the 11th but my daughter did not receive her card which contained two checks. I was contacted by a neighbor who lived on Woodland Drive on the 12th who came to my home with the two checks for my daughter which she found on her driveway. The checks were wet and had the note I attached to them but the card and envelope was not there. Please explain what could have possibly happened for this to occur.

Nicely maintained post office in boot road Downingtown area. They do offer passport services along…read morewith other services. I like this location and and it is very easy to schedule appointments using the website. The staff is friendly and sometimes it will be busy .

Usually time stands still at a post office. Especially THIS post office. I must admit, I was…read moreshocked this time around. I got quick and friendly service. I didn't have to wait for 30 minutes while one person walked around and one person waited on a line of two people that seemed to take an hour lunch break every time. The female employee answered my questions, helped me make my final decision, sold me some stamps to boot and got me on my way...quickly! It was such a relief! Previous visits have taken me my entire lunch break when I had a job that took even less time. I must also give props for how quickly their mail goes out. When I mailed out our save the dates. People literally had them the next day or two days later. People that didn't even love super close, either. A 45 minute drive away from us and they received their save the date the day after I mailed it in the blue mailbox just out front of this post office. It really impressed me. I've been doing that ever since rather than using the mailbox in my development. Well done, USPS...keep it up!

I print my own package labels at home, complete with the barcode, and pay for them before I print…read more There are no drop boxes at this location for packages, only letter sized mail. I have brought in my stamped packages and have waited in line just to hand them to someone. A nice younger lady who works there advised I don't have to wait in line next time, just leave them on the counter. That would be great except the older lady who works there gets a huge attitude with me EVERY time I go in there and tells me to wait in line. Look, I get that people are waiting for service, but I don't need any services. If they had a package drop box I wouldn't even come inside at all. These two ladies need to talk about what their policy is for PRE PURCHASED POSTAGE packages and get on the same page because they are telling me two different things and that older lady always gives me a huge attitude when I try to leave my box on the counter as instructed by the younger one.

I am here weekly and Steven takes care of you! I send stuff out and it's always packaged perfectly…read moreand sent in a very timely manner! Every so often we have funny stories to tell each other but owner is what makes this place so special!

This is the greatest place for shipping packages of ANY size. If you can carry it in, they will…read morecheck the cost to ship your package by comparison pricing with all of their carriers. They also have all the supplies you need as well. Yes, they do ship USPS (not my choice) and have stamps. Sure beats going to the Lancaster Avenue Post Office. Also they have curbside parking near the store. These people are WONDERFUL !!

These guys have been sending my mail to the wrong address for a DECADE. Good luck talking to…read moreanyone. The few times I have managed to talk to a person have been absolutely useless. At this point I am going to stop ordering and buying things. Who needs Things anyway?

Your voice mailbox is full. Trying to contact the Postmaster for package pickup issues at our…read morebusiness location in West Chester PA (previously we were served by the Airport Rd post office). We were told Wayne office would take care of our package pickup daily. You guys have ignored us for the last 3 months. Even after we manually go online to schedule pickup, nobody shows up. We have a small business in West Chester PA and ship nationwide and have never such a massive issue with package pickup until recently, and none of the post offices around here is taking responsibility.

Convenient, fast service. Owner isnt Mr Personality but he runs this place mostly by himself, it…read morealways appears he's busy, so I understand!

I got a firm bid from MSC for 175 to ship my poster. Unfortunately I gave him my credit card info…read moreand he then, with no approval, charged 199.38. When I wrote him he did not respond so I called my credit card company to stop payment. When we then talked he angrily said shipping was more than he expected. I looked up the shipping cost and easily found the shipping to be 25 dollars less than he said. He then said he would stop the shipment and hold my poster until I paid him the extra money. All this time he was yelling, threatening, calling me names, telling me he would prosecute me, and saying things like "look, it's only 25 dollars". I ended up paying the extra 25 dollars in order to not have my item held hostage. He really, really needs anger management and a lesson in business ethics. I feel sorry for his family.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

The print job that was priceless!…read more I've frequented this store a few times over the past five years. Every time they have been a life saver. Today was no different. I was sitting in LabCorp and when I was called to show my paperwork they wouldn't look at it because it was on my phone. She promptly suggested I go here (2 store fronts down) because copies would be 10 cents. I did and this has made all the difference. Need to mail ANYTHING out? Need copies or something printed out quickly? I highly recommend going here!