Had a great experience having my dryer repaired by Mark. At no point did I feel pressured into…read moremaking the repair. He just gave me the facts and let me decide for myself. It was a no-pressure, informative approach that I appreciate when you're dealing with something you don't know anything about. Mark was calm, friendly, approachable and professional. He clearly explained and showed me what the issue was, how it happens, and how to properly maintain the dryer going forward. He cleaned up after himself (which I appreciate) and I was left with an almost new dryer! Hoping I won't need to but will definitely be reaching out again when the next appliance goes out!

Zuta was the second company I contacted after the first one proved unhelpful. I was in need of two…read morerepairs: A clothes dryer and a dishwasher. Bo responded quickly. He showed up when he said he would and communicated with me throughout. I am currently renting out my house and not residing there, so good communication was particularly important. He quickly diagnosed and repaired the dryer. The dishwasher was more complex. Again, he communicated with me on a regular basis. When it looked like the repairs would be expensive, he walked through the options with me and showed that a replacement would likely be the better choice, even though he would have made money off the repair. In the end, I did choose to replace it and Bo didn't charge me for the time he spent working on the dishwasher. I would definitely use Zuta again. Some of the qualities I liked about the experience was Bo's competence, honesty, reliability, good communication, and the quality of his work.

Definitely recommend FixEm - they've helped us with issues with our old 1980's dryer twice now…read more(separate issues, a few years apart). Both times we were able to get an appointment fairly quickly, the technician was very friendly and knowledgeable, and was able to get the repair done right away. The price was very reasonable too. I would absolutely call them again for any appliance repairs!

Excellent Service, Bryce was fantastic, diagnosed and fixed the problem almost immediately. He was…read morevery thoughtful in his approach, understanding what I had experienced with the oven and what I attempted in order to fix the problem. I will definitely use them if I have any issues in the future with my appliances!

Denis and his and one of his team members came to my home and they did an excellent job. He…read morecommunicated very clearly about the time window and the scope of the job. They were mindful about not creating a mess and cleaning up afterwards. I would consider them for any of my clients' jobs in the future due to their confidence and well run business. I've already recommended them to my friends that homes in the Bay Area and rental properties. Amazing work Denis and team! I will be back and talk soon!

Fantastic. Quick, courteous, knowledgable, responsive…read more They came to repair our fridge that was making noise and turned out to have a broken fan. They're exactly what you would want from any service. I couldn't recommend them more!

We are very happy with the service from Ebi. The technician was extremely professional, patient,…read moreand thorough while fixing our dryer. He carefully checked everything and explained the problem in a way that was easy to understand. It's rare to find such attentive and reliable service these days. Highly recommended!

They were available for a visit on the same day. I was surprised! The technician was on time and…read moreeasily repaired my leaking refrigerator. It was a simple fix ( for him). He went the extra mile to clean up behind my refrigerator, too. I would highly recommend this company!

David was top notch!!! Was here in just a few hours after we…read moretalked, no VM no AI just a straight shooter who really understood the problem. I couldn't give him the $85.00 diagnostic fee fast enough, but he refused and said he would order the part and I can pay when he returns. This is the America I grew up in!

Professional and efficient, the technician came in less than an hour and fixed the problem…read morepromptly. The charge was $75, average rate.

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

I could not have been more happy with the service and results I received from Viktor, who fixed my…read moreThermidor Refrigerator's non-functioning ice machine. Viktor was knowledgeable, friendly, informative, and experienced, and clearly demonstrated his ability to repair complicated machines. I would recommend Hi-Tech Appliance Repair to anyone whose appliances are on the fritz.

David really helped us out of a jam when a critical piece of equipment failed. He was prompt,…read moreknowledgeable, helpful and thorough. He fixed our cooler for a reasonable price. We would definitely use him again. Highly recommend.

When something goes awry with my refrigeration at my small business, everything stops. Thankfully…read moreDavid was available and came directly over to my facility to fix the problem. His communication regarding the issue and what it would take to repair it was clear and he updated me as the repair progressed. As a small business owner myself I'm always grateful to be able to support another local business owner. Thank you!

1 star is being gracious because the initial phone call went well. During the initial call I made…read moreit clear that I was calling for my 75yr old mother, thus it's best to only talk to me. Michael agreed that he would call. He did. During the visit, with me on speaker, it was agreed that I'd get a call the next day about pricing for the parts. The next day I received Michael's call declining the repair. His reason : Your mother asked me to also repair the ice maker for the same labor fee. My reply : I heard you agree. Why is this an issue today ? The clear agitation in his voice was not warranted. My question went unanswered. This was intentional and very poor communication ! Thanks for the free diagnostic. Now we can spend our money with a company who deserves it. Hopefully AI will make appliances where your expertise is not needed. Thus, interaction with you for people like me will not be an issue.

I am the P.M. for a non profit in Oakland, the outstanding service and prices that we received from…read moreBay Area Appliance Repair was greatly appreciated. Michael really knows the trade, his honesty and support goes a long way compared to the other repair shops I have dealt with.

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

On a Saturday morning, I woke up to a broken Bosch dishwasher. I called Bosch, who couldn't do an…read moreappointment for nearly 2 weeks. I then called so many local appliance service guys -- all of whom don't do weekend work. Then I found Appliance 911. Not only did they call me back within seconds -- they send a technician that very afternoon. Viktor arrived promptly at 2pm (for our estimated 2-4pm window). He quickly diagnosed the problem, assessed the risks, and absolutely saved my dishwasher unit. All in the span of about 30 minutes. Viktor said he's a new technician but you would never know it. He was so professional, kind, and willing to comprehensively explain the situation and how he proposed to approach the fix. Great communication and service. Thank you!

Used them through Fidelity Home insurance to fix our LG French door refrigerator as it wasn't…read more making ice. The technical came 6 times since the beginning of October and didn't fix it. He was obviously not capable of fixing the fridge and didn't know what the problem is, but continued charging Fidelity, changing different parts and not letting them know that he cannot fix the fridge. It is already January and our fridge is still not making ice. We will try to find a company on our own to fix the problem, after the technician from A1 Appliance Repair was scamming us for 3 months.

Terrible. Was recommended by my insurance company, and they did not me back. After two months and…read moreseveral calls later, including the insurance company, and nothing