David really helped us out of a jam when a critical piece of equipment failed. He was prompt, knowledgeable, helpful and thorough. He fixed our cooler for a reasonable price. We would definitely use him again. Highly recommend. read more

When something goes awry with my refrigeration at my small business, everything stops. Thankfully David was available and came directly over to my facility to fix the problem. His communication regarding the issue and what it would take to repair it was clear and he updated me as the repair progressed. As a small business owner myself I'm always grateful to be able to support another local business owner. Thank you! read more

Fixed what someone else left undone and botched. Showed up on time. Did a great job. Followed up to make sure all was working well

What can't i say about David and his team! We met through my produce vendor a couple years ago, i think. So glad we met because he's provided excellent service every time. I have 8 different fridges and freezers running 24-7 in my restaurant and every time i need service David is there for me. He's honest, quick, and extremely reliable. I just wish i didn't have to call him as many times as i've had to! I wouldn't call anyone else for my commercial refrigeration needs. I always refer him to industry friends too. You're in good hands with them! read more

He provided exceptional service! He works for all five of our restaurants and always delivers prompt, professional, and efficient refrigerator repairs. Highly recommend! read more

I had trouble finding some to fix and replace the compressor on my freezer truck I searched yelp and found David who said he could help me . David did a excellent job for me and I highly recommend to give him a call if you need someone for freezer or refrigeration repair. read more

To be honest, I only write reviews of extreme service experiences, and in this case I am extremely happy. David Kim deserves six stars, five for every dimension of expertise and service quality, and one extra for resourcefulness. I presented him with a double challenge when my wine cellar refrigeration system failed - esoteric legacy (read unfamiliar) technology and critical time constraint. David's ingenuity, determination, and timeliness left other local bidders in the dust. Impeccable professionalism, honesty, and promptness. I literally sleep better at night knowing David has serviced essential appliances in my home. read more

Priority Refrigeration - Appliances & Repair Near Me - Richmond, California

5 stars all the way trough. The best in business! Always on time Know what he taking about!! He will try save you money!! Not over charge you. Honest family! Support family owned business read more

David is the best! You cannot go wrong. He shows up, he gets it done quickly and efficiently and goes above and beyond. Couldn't be happier I stumbled upon his business :) Thank you for your dedication and hard work! read more

Great working with these guys. Knowledgeable and speedy. Had all my 10 refrigerators maintenance service and repaired in same day.

Dave, the owner of Priority Refrigeration, is the best I have ever used in my 27 years in the restaurant industry. I own a restaurant, Marzano, in Oakland. He has helped me out numerous times, on short notice, and is extremely helpful with insight to help upkeep your refrigeration going forward. Customer satisfaction is top priority here. He is an engaging, and easy person to talk to. He also understands the small business owner. He tries to figure out ways to economically get the job done. In other words, he doesn't try to gouge you for the work. He is fair, and honest. His work is precise, and extremely professional. If you have problems with any refrigeration, including ice machine cleaning etc. etc. do not hesitate. Call Dave at priority refrigeration. You will not be disappointed. read more

I don't use anymore. Felt I couldn't trust that they would keep my two walk in refrigerators and freezer operational.

I work for Courtyard Marriott I am the Chief Engineer We have used David from priority refrigeration for 2 1/2 years and he has always done great work for a fair price. We have used him to work on replacing compressors, fan motors, and pumps on our coolers and walk in refrigerator/freezer and ice machines. He has always been on time. And when we had an emergency with our walk in freezer going down he showed up the same day when no other company could and fixed the issue. With that being said I highly recommend this company. read more

I own a bakery and have used David for 3 years to service my fridges and freezers - he's my go-to person! He's always on time, friendly, super responsive to calls and texts, and reasonably priced. Highly recommended! read more

Five-star Dave! My new go-to for commercial refrigeration, he came promptly and was completely delightful, and happy to have this curious female engineer (me) watch what he was doing and discuss it. read more

David was amazing! He came out on short notice and was able to repair our fridge. He was honest, knowledgeable, and quick with his repair. He was very good with communication. I look forward to working with him again. read more

Based on these Yelp reviews, I called Priority Refrigeration and they did not disappoint. David came promptly on time, identified the problem, and gave an estimate of the work to be done. I agreed to his more than fair price. He had all the parts on-hand and my refrigerator was up and running in no time! If you're looking for reliable, honest, and efficient work at a more than reasonable price, look no further! I've used many different companies in the past - and Priority Refrigeration beats them on all accounts, hands down! As a restaurant owner, I am pleased to have found a reliable vendor for my refrigeration / freezer needs. read more

Called on a Saturday morning and the technician, David, picked up right away. I told him about my refrigeration problem and he was able to come in within 30 minutes. The service call alone was $40 (I'm in Alameda), which was reasonable compared to other places I've reached out to on Yelp. The refrigeration problem was fixed in about an hour. When asked about other appliances (which is not in his area), David tried his best to help. He was able to increased the flame on my stove and shut off the pilot on the ones that I don't use. He also didn't charge me for this part ;). Overall, David is an honest family guy who offers quick and efficient work. I am satisfied with the service and very confident that I will return to Priority Refrigeration for all my refrigeration problems. read more

David has serviced the multiple refrigerators in our cafe, but when we got a used ice machine that failed to produce ice, I went with another technician based on a recommendation. Bad decision. 5 months later, no ice. First it needed a freon charge. Then it was the board. Then it was the compressor. Then it was the expansion valve. I was tired of reverse engineering the thing. I just wanted frozen water. Enter David. I called him to check on a refrigerator that was running warm. He came out 10 minutes after the call ended. He discovered it was a stuck fan and had it running in less than an hour. And the staff loved him. Before leaving, I asked him to check on the ice machine. He took a look and found a leak. It took him all of 5 minutes to figure out what was wrong. He came in and fixed the ice machine. We finally have ice! I should've called David right when we got the ice machine. Lesson learned. I sent him over to the fellow business owner who recommended the other guy, and he promptly dumped that guy and is now having David handle his refrigerators and ice machines. read more

This is the second time I have dealt with the owner David Kim. I do not write very many "Yelp Reviews" but this person deserves a 5 Star Review. Especially on this occasion. I needed a Manitowoc ice machine serviced and was under a time restraint. ( Not working at all) David was good enough to do a service call on this Sunday---which is when the business is normally closed. He was on time as promised and did an "outstanding" job getting the machine up and running for a very fair price. I would not hesitate to recommend the business to anyone looking for refrigeration repair. read more

David was incredibly efficient and professional when one of our refrigerators went down. He diagnosed the issue promptly and fixed the issue right away. I couldn't be more happier with his service. Honest, prompt and professional service is not common and I'm glad I found him. I'll be using him in the future if there's any need. read more

I was very satisfied with my experience with Priority refrigeration. They were able to get be an appointment for our industrial freezer in a few days. David Kim was very professional and efficient. We had a few issues in accessing our roof that he needed to check, and he was very patient. Our freezer was fixed and the cost was inexpensive. Thank you for your great service! read more

I have a cake shop and my main display fridge broke. I called David and he was able to schedule a time within couple days to come in and check even though it is not in the area. After a quick check he was able to find the problem, replaced the compressor and everything was working again within an hour. David was very nice, provided excellent service and followed up after few days to see if everything was ok. My fridge works great now even better than before. I am very happy with the service and I will definitely call Priority Refrigeration for my future repairs. read more

Punctual, fast, and completely professional. So competent I told these guys that they reminded me of DeNiro's character in the movie Brazil. I'll use them again! read more

If you're looking for reliability, honesty, integrity and proven top notch service call David at Priority Refrigeration. David has been my "go to" guy for about 5 years now and he never disappoints. Over the years, David has worked on our reach-in and walk-in refrigerators, ice machine, air conditioning units etc. . We have an average size kitchen, in which every inch of work space is utilized during our peak service hours. David always takes this into consideration when scheduling his service calls so as not to interfere with the flow of business. His prompt response to emergency calls has proven to be one of the greatest parts of our business relationship. On top of it all, David is a super nice guy and he has become a welcomed part of our family here at Aegis of Moraga. David, All the best to you in the years to come!! God bless !! read more

Sometimes you just get lucky. Freezer went out in my frozen yogurt shop (Menchie's). A huge problem to say the least. Calling in a frenzy to get some help we ran into David Kim. Couldn't have been nicer, made an after hours visit, reasonable rates and extremely knowledgeable. Problem fixed and made a new friend. Just wished Yelp had 10 stars. read more

David is a good guy honest with fair prices. Diagnosed the problem and fixed it at the quoted price. Definitely would call again.

I have been using David for several years now. I have a small bar in San Jose, an area he usually doesn't service, but I willingly pay an extra fee for time and travel because I don't want anyone else touching my equipment! I've had the bar for 24 years. I have 1 walk-in, 2 reach-in and 1 draft cooler. I have gone through at least 10 different guys and companies over the years. Never have I had such competent repairs and service. I WHOLE HEARTEDLY RECOMMEND DAVID. read more

Honest, fast and reliable! Thank you! My freezer was up and down for two days at my restaurant. We called and everything was diagnosed and corrected in a hour. Whew!!! read more

David is very knowledgeable and quick at diagnostic on equipment break downs. Very prompt on appointments scheduled and will inform you if he's running late so we can plan accordingly. We've used him several times when we had equipment malfunctions and he was able to repair them all in a timely fashion. Also gave us information on what to watch out for, common failures, etc so we can plan ahead for repairs/maintenance. read more

I am always grateful for honest, reliable repair people and I'm so glad that I found Priority Refrigeration on Yelp. My commercial fridge (SO-LOW 2 door) was having problems cooling down. I was advised to fix it myself, but when I opened up the fridge to take a look, I felt like a fish out of water. With all the responsibilities of being a small business owner, I really just wanted a professional to assist me in getting the fridge cold again. I called David and we set-up a window for him to show up. What was a nice surprise was that when he finished early at another job, he called me to see if I wanted an earlier appointment time. I thought that was a very thoughtful gesture. It turns out that my fridge need a shot of free-on and that a cap/screw was pretty lose, which could explain why there wasn't any free-on in the fridge. I told David that I was interested in learning how to add free-on myself, so he showed me how to attach the gauge and feed free-on into the fridge. It seemed easy enough, but as a small business owner, I would rather have professionals handle things like this! I appreciate the time he took to teach me how to do the job, though. The two of us laid out a plan in case I found the fridge wasn't staying cold (i.e. evidence of a larger problem, like a leak). I felt really well informed after his repair and even better, my fridge is cold again!!!!! I highly recommend David and Priority Refrigeration! read more

as a restaurant owner I am always looking for good, fast and reliable HVAC technicians. for the last 7 1/2 years of being in business, priority is by far the best I've come across. will recommend to my other restaurant friends. buddy's bites and brews read more

David did a great job fixing our refrigerators and our ice machine. It's hard to find a good repairman. You are always wondering if what they are telling you is the truth or if it really needs fixing. David is honest and will tell you what you need or don't need. His rates are very reasonable and you can count on him being there when he says he will be there. Thanks David! read more

David is legit. He's there when you need him and does a great job. Clean and efficient. Very affordable. I don't know how my restaurant would run without him. Thanks! read more

I have had several issues with most of my equipment. I called David because of all his positive reviews on yelp. He was fast and honest with all his work. He really bailed me out when my coolers went down last minute. I will always use Priority. read more

This is a top quality family operation. I had a very unusual request. Fixing the kitchen's commercial refrigerator in a private railcar parked in Oakland. David was on time, reasonably priced, quickly fixed the problem and even spotted a potential need which he inexpensively fixed. Priority Refrigeration gets my highest recommendation. read more

My Beverage Air freezer went out on me, of course right after I stocked it with 150 pounds of ribeye and chicken... I called my regular guy and he said he couldn't make it out until Friday! So I ended up asking the restaurant next door if they knew a mechanic and they referred me to David. He was able to come out later that day, figured out what was wrong in 10 minutes and changed some relay capacitor thing he had already stocked in his van. The freezer was working it took less then an hour, and on top of that he gave me a 1 year warranty. He said that if I gave him a honest yelp review he'd do a maintenance on my other unit for free (which he did). Great work and fast service, I'll definitely be using him again. read more

I have been using the same refrigeration company for years for my catering company. and having so many issues with my walk in. So i called in Priority Refrigeration to get a new set of eyes on the problems. WOW with in 2 minutes he told me 3 - 4 things that were going on with my walk-in and had them fixed with in 30 minutes. My walk in is working great and all the issues i have been dealing with for a year are gone. read more

I recently inherited an older True glass-door refrigerator that needed some service. I called around for some advice and some quotes. David responded quickly and helped me get a sense of what I was dealing with. He then showed up right on time to do the work, after letting me know he was on the way. He and his partner were friendly, effective, and responsive to my needs. He also followed up with me the next day and let me know that he stands behind his work and that I should call him if anything goes awry. The fridge is now working great and I am delighted to have a such a professional, capable friend in the commercial refrigeration business. read more

My walk-in freezer went down yesterday ,and my regular repair guy was out of town ,I looked on line and saw Priority Refrigeration and gave them a call ,I told him my freezer was down and had a big order coming in the morning and i was in a emergency situation could he help me out ? THEY WERE HERE IN LESS THEN A HOUR they found the problem and had it fixed within a hour............... and i thought the bill $$ was more then fair .......... thanks again ............extremely happy with these guys................. read more