Annette the phone. Answers the question... very helpful. Highly recommend using this service…read more.. they have mobile service and support other local businesses also. Thank you for your great service, Sharine

On time, good price, they come to your location and haul your boxes. Will call again.read more

Devin is the best! Love this company very efficient and…read moregreat services they offer very great price for the services

These people want you to get your money's worth!…read more 1. They schedule you and prepare you. 2. If you're just doing spring cleaning they urge you to get your pals to shred along with you. 3. They verify you are who you say you are. 4. Invite you to witness the process to ensure your documents have been destroyed. 5. They are prompt. It is like doing business with your favorite cousin.

Very easy to work with, called and was able to get someone to come out the next day. Arrived on…read moretime to pick up my boxes, very professional and kind. Highly recommend.

From the owner: At Imperial Document Shredding, we offer a solution to all shredding needs. We offer hard drive…read moreshredding mobile, offsite and onsite shredding. We also offer shred consoles that can be placed in your office and collected on a weekly to monthly basis.

The Shred-It that provides services in Coral Gables is horrible. They fail to come for the…read morescheduled pick-ups and fail to call you to let you know they are not coming. I am in the process of moving locations and I notified them of the importance of the pickups, yet on three occasions, they were no shows. Today, January 26, 2022, they were supposed to bring two carts, since my moving date is January 28. They only brought one cart. I give their representative my reference number. He told me that we would communicate with his supervisor about my request and let me know. Instead of advising me that he would be unable to get the second container, I was left waiting. The customer service waiting period when you call them is approximately 40 minutes plus. The customer service representative always tells you that they took care of the problem, but this is not the case. Horrible care service. This company does not care about its customers. Lucy C. Pineiro, Esq.

I signed my contract for one time pick-up and destruction services for hard drives. I scheduled a…read morepick-up date for the hard drives and signed an additional contract for destruction of medical records. When the day arrived for the hard drive pick-up, they did not show up. I tried calling multiple times and was given multiple excuses that due to an update in their system, many customers had been lost in the system but all should be updated soon. They never called me back to schedule my hard drive pick-up but just showed up one day unexpectedly. As for my shredding, it's been weeks of phone calls and more excuses. Even heard that almost 10 drivers quit. I have finally given up. I found a different company who scheduled a date and gave me a price during my first phone call! They are less expensive and can come in a few days. Looks like I found a professional new company!

The lady who works here has a very bad attitude. When I asked her about shipping speeds and prices…read moreshe was very rude. After trying to fill out my envelope, she was mad because she had told me I didn't need to fill it out, then took away the pen and tossed it on the desk. Then I proceeded to tell her it wasn't necessary for her to do that. She didn't care, she just said - "you can go to USPS" That's when I walked out and won't be ever going there again. Save yourself time and avoid this place that has terrible customer service.

The new lady owner tried to rip us off and when I asked a simple question nicely , she flew off…read morethe handle acted so rude and unprofessional. I have never been treated so bad in my life. We will take our business elsewhere .My husband used to give them Alot of business but nope no more. They don't even deserve a 1 star .!!

Today I took a load of documents to 'Red Dog Shred' to be shredded…read more Friendly and efficient staff! Good pricing! I called around. Red Dog is highly recommended! Makes me wish I had more to shred!

I came here to shred about a dozen boxes of paper. They charge $15/banker's box of paper. You can…read morebring in your paper in whatever box size or container you want--you'll just dump it all into these plastic garbage bins (similar to the ones used for yard waste), and they will eyeball how many boxes it is based on how much it fills up the bin. There weren't any markings on the inside of the bin, and there were already papers inside, so I wasn't sure how they knew how many boxes it was. Seems like the guy just guesstimates how many boxes worth is in there. In my case I felt it was fairer to me, so that was fine. The employees were friendly, but the one drawback was privacy concerns. They said they would put locks on the bins, but none of them I saw were actually locked. And if you have a smaller amount of paper to shred, they have another machine that one of the employees just feeds in themselves. I saw they were doing one woman's papers in front of her and pretty much looking at all of them. It seemed like they had good intentions of making sure you're not shredding anything valuable, but like I don't care--you should assume I've already sorted them and not look through my private documents! So obviously not a place for enterprise security, but for most personal paperwork it's probably fine.

I was able to get rid of a lot of shredding boxes and boxes of materials for a very good price. The…read moreemployee was very helpful and kind.

Michelle at shred city has been great to work with! Can't recommend them enough for your e waste…read moreneeds.

We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

recently used a shredding service in San Mateo for a large stack of old financial documents, and…read morethe experience was excellent from start to finish. The staff was friendly, efficient, and clearly focused on security. They walked me through the process, answered every question, and made sure everything was handled safely. The pricing was straightforward with no surprise fees, and the drop-off took less than five minutes. The facility was clean, organized, and easy to access with plenty of parking. If you're looking for a reliable and secure shredding service in San Mateo -- whether for a one-time purge or ongoing business needs -- this place is a solid choice. Highly recommended.

My first time to the shred center in Concord this wknd! I took a recycle bag pretty full then a…read moregood sized box. The price for the recycling bag was 23.00 and I almost choked! I thought shredding paper in seconds was much cheaper. So I said let me take out the junk mail since I can just scratch my name off, I really wanted confidentiality taken care of which cost 15.00. Also for future reference I asked about pricing. So basically a small box that they have in their location is ruffly 20.00 but it can't go over the top. I took mostly all my papers back home but got some of the more important stuff I wanted shredded gone. I still gave them a 5 star because the man there and older lady were extremely polite and gave good information.

Fast shredding. Fast shredding fast shredding, fast shredding, while waiting. While watchingread more