Nick Kazerouni is hands-down the best insurance broker I've worked with. We're in a high fire-risk…read morezip code and kept running into dead ends trying to secure strong home + auto coverage. Nick didn't just shop quotes, he worked directly with underwriters to make the case that our home is materially lower risk based on our exact location and the property's characteristics. The result was an excellent policy when "no" was the only answer we were getting elsewhere. Beyond the outcome, Nick is great to work with. He consistently makes time to walk through options, explain tradeoffs, and help you make a decision you actually understand. If you want someone who will advocate for you and won't phone it in, I'd recommend Nick without hesitation.

I had home/auto/umbrella insurance with Farmers for more than thirty years[!]--without a homeowners…read moreclaim--but they cancelled the home policy in Q4/'2023...apparently when they realized the address was in SoCal...So we finally signed up with AAA...until they cancelled our home (still no claims) in January 2026. After a few weeks frustrating search on the internet, I talked to Nick Kazerouni, who clearly knows the market and options, and was willing to work hard to meet our requirements. He is careful, disciplined, responsive, and a nice guy. I think he will be especially valuable if you have some unusual requirements). I recommend him without reservation.

We decided to end our relationship with Ben Losin of Schulte Insurance after repeatedly struggling…read moreto reach him for assistance with our medical insurance. While he was initially usually attentive, over time it often took several days for calls and emails to be returned, which made navigating our coverage increasingly stressful. I had shared my health issues with Ben so he was aware of my condition, which made timely and clear communication especially important. Despite this, he consistently preferred phone conversations over providing written responses to important insurance questions. We explained that having information in writing was essential for us to reference later, but this request was not accommodated. This left us feeling uncertain and raised concerns about why written communication was avoided. The challenges became even more apparent as my husband's coverage grew more complex. Instead of guiding us directly, Ben encouraged us to contact the insurance company ourselves. Without a full understanding of the intricacies of the plans, this process became frustrating, time-consuming, and stressful, especially since we had engaged an insurance representative specifically to help navigate these issues. We hope our experience can serve as a caution to others so that no one else faces similar difficulties.

Friendly, knowledgeable, helpful - totally great and easy to work with, I love family businesses!…read moreThank you so much!

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

Marc Nimetz has provided insurance for numerous of my clients. Marc and his team are very…read moreresponsive, they reply to inquiries very quickly. Their rates are competitive and they find creative ways to find the best insurance. I highly recommend Marc Nimetz and Farmers Insurance

Sebastian Saetre is an absolute blessing. I have gotten in a jam with the insurance company over…read moreautomatic billing twice now. Sebastian promptly took care of it both times. I cannot tell you how valuable it is to have an advocate like Sebastian in your corner. Thank you for coming to my rescue for a second time.

Knowledgeable - professional - sincere. Nov 26 2019 met…read morewith Sebastian to change Medicare Advantage Plan for 2020. Had spoken with him twice before and he impressed me right away. I have been on Medicare Advantage for 10 years and used 4 different providers so I understand how it works. He doesn't try to push you into one plan or another - just explains the differences and the pros and cons. Does a great job. If you want someone to help you with your Medicare decision - I highly recommend Sebastian.

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.

Awesome service ! JoAnn took the time to explain my coverage and made sure that I received the…read morecorrect amount of insurance necessary to take care of all my future concerns. Her kindness and people skills are an asset to your company. I have 2 companies policy with her and will refer all of my business professionals to her. It's not just about selling a policy with her, it was about building a professional relationship and that's very impressive.

Awesome Lady to work with JoAnn is always available to assist with questions or concerns, I am…read moregrateful to know her. Professional patient and kind. She knows her stuff. Rebecca C.

WOW! This place is great. Tiffany is the best! She answered all of my questions and was fantastic…read moreto work with. I highly recommend using CJT Insurance services instead of going to the DMV. It's fast and easy. THANK YOU Tiffany for all of your hard work and service!

Quick, easy, and informative. Called in for DMV business, the conversation was under 5 minutes, and…read morethe next day came in and got stuff done. Quick, reasonably priced, and hassle-free. Thank you so much! I HIGHLY recommend this place!

Easy to make a reservation online. New location - pay attention! I parked in The Valley behind the…read morebusiness. There is an entryway from front and backside. Staff is friendly and pleasant. You can text the provided number & receive prompt answers.

I had to get fingerprinting/background check done for job employment last year and the process was…read morequick and easy! Khan answered any questions I had and explained how the process worked, such as how long results would take and where they would be sent. I was very pleased with the service and knowledge provided to me. Additionally, they did a fantastic job communicating with me when they needed to reschedule my appointment 1-2 days later after the initial appointment was made. I highly recommend their services, especially if you need fingerprinting/background check to be done efficiently.

Sold me a policy that didn't actually cover my business and then sent me an email 3 days later…read moresuggesting I cancel the policy. Doesn't seem very knowledgeable in general.

Nick and his team are so amazing to work with. Nick's response time is very quick, which has been…read morehelpful when we've been dealing with the turbulent insurance market in California. He is very knowledgeable about the insurance industry and has put our mind at ease when having to make decisions. I highly recommend working with Nick!!