I wanted to take a moment to recognize this team for the outstanding work they do. It is rare to…read morewalk into an auto repair shop and immediately feel confident that you are in capable, trustworthy hands. From the front desk experience, to the work performed, to the pickup process, everything was smooth, clear, and efficient. The entire team is knowledgeable, professional, and genuinely focused on taking great care of their clients. I could not recommend them more highly. I have officially found my go-to mechanics. Ten-plus stars. Thank you, Hans.

Great service! They fix my trunk without even charging me anything for it. Honest people and good…read morecraftsmanship. Very recommended!

Jim, the owner of the store, was very kind and provided excellent customer service to me…read more He helped me understand my car better by patiently answering all of my questions. All of my car's issues were fixed, and I would recommend this place to anyone because of the accommodating customer experience.

Jim is someone I can trust with my car. Thank you for getting my car fixed…read more I will refer you my friends and family.

If I could give 0 stars I would! DO NOT come to this dude. I…read morepaid this person $900 to fix my head gasket and he made my car worse!!! I have shit leaking from my gasket and 2 hoses busted open. Not only did he say he would come back and fix it, he never showed up. I asked for half the money back until he fixes it and he said "I'm not giving you shit stop calling me" I will be moving forward with a lawsuit towards this person. If anyone who has experienced something similar please reach out so I can also add to the claim. DON'T COME TO THIS PERSON!!!!!!!

From the owner: San Diego mobile auto mechanic who puts customer first, everytime. Its a family owned company…read moreoperated in integrity. Our business is to build trust.

We had such a great experience at Big O Tires, and I can't say enough good things about Todd. My…read morehusband got a really bad flat tire and had his car towed there through AAA. He was initially quoted a fair price for a replacement tire and was ready to move forward. But what really stood out was Todd's honesty and integrity. He took the time to check everything thoroughly and realized there was actually a spare tire underneath the car the entire time. Instead of going through with the sale, he let my husband know and changed it out for him--completely free of charge. That level of honesty is rare and truly appreciated. The entire team was welcoming, kind, and professional from start to finish. We're so grateful they saved us money and took such great care of us. We will absolutely be coming back and highly recommend them to anyone in need of tire service, or any service they provide!

We have been bringing our cars to Big-O for years for tires, brakes, and oil changes, but this was…read moremy first experience using them for a major repair. My check engine light came on while I was driving to work on Friday, and most local repair shops are closed on the weekend. We took the car (a 14 year old Mercedes, 135k miles) over to Big-O early on Saturday, and the Manager, George Relock, got back to us quickly with a diagnosis. He explained the pros and cons of this repair (relatively major), and when we decided to move forward, he managed to get Mercedes parts the same day. Their on-site mechanic, Scott, took it from there, and we had the car back before 4:00pm. You can't beat the convenience of weekend hours, and this is a trustworthy team. We can definitely recommend them for tires, routine maintenance, and also the more complicated repairs that we all dread.

So easy and quick... I love the efficiency here.. I haven't traveled to Baja in a while and almost…read moreforgot this important step.. ins. YAY Thanks BAJA BOUND!!

Smooth to navigate, good prices, personal and helpful phone contact. Quick and easy initial…read moreapplication as well as renewals. They even send out occasional bulletins with excellent articles about various aspects of life and travel in Baja.

I can't even get a hold of an agent to buy a policy. The phone number leads to a main number where…read morethe person on the line doesn't even know this office exists. You need to have a local phone number if you want local business.

Michael Hedgepeth helped me with home owners insurance. The price difference was SO HUGE we went…read moreover coverage, carrier ratings. Every detail. He returned calls promptly, was very knowledgeable and as a bonus, he was really pleasant. We even reviewed my dog to make sure he wasn't a danger to anyone. Which, he's not. One more thing off my list!

TRIPLE AAA (4.5 stars)…read more Towing is not cheap, call around and find out!!! I've decided to get Triple A (Plus) membership for just roadside assistance. And let me tell you, WORTH the money. But you may ask why if you have full coverage with + roadside assistance thru insurance. Did you know using roadside assistance that you pay for with your insurance can boost up premiums because every call would be considered a claim. I don't want to take the chance there since I already pay an arm and leg to Progressive. Triple A offers (3) different plans. I went for the Plus Plan for roadside assistance + Motorcycle roadside assistance. After signing up I was able to start using the service on day one BUT even if you are on a higher plan (paid for and everything), for the first week grace period your services are on the lower plan - didn't like this but I get it, had to deduct half a star rating for that. Lowest plan only tows 7 miles free. Any mile after that you work with the contracted tow how much the charge... I was quoted $12 per additional mile. Not bad $48 to take me to my destination. It was either $48, use my roadside with insurance and get a ding with a claim, OR pay $350-400 for a normal tow... to tow 11 miles. SITUATION. BMW replaced my fuel pump couple months ago so this should no longer be a problem. Either there is a fault somewhere or a false-positive sensor read sending to my computer. I got my BMW towed from my home to BMW service for further diagnostics (do not drive if a fuel pump warning appears on your computer - risky). After scheduling a service I got quoted 1hr wait. That was fine because I was home and wasn't pressed for time. HOWEVER, triple a quickly sent someone and they were at my home in a short time. Ready to go in front of my garage! The person who helped me was named Ivan and he was super chill and we chopped it up a bit driving to BMW's Service dept. Afterwards, triple a called me to ask about my experience and all that good stuff. Overall excellent service and customer service. Did you know... you can use your tows not just on your cars, as long as you are present you can use your tows. So, let me tell you this... NOBODY should be using all their plan's tows within a year (if so that means you need a new mechanic or a new car). If you ever need a tow, see if your friends or family have a plan and use one of their tows. It will save you $400! My car is safely with BMW - thanks to Triple A. On a side note, I may need to tell BMW how to do their job - if it's not the HPFP (that was recently replaced), then might be the EKPS. If both are good and warning still comes up and car shuts off, the ln it's a heat-related component failure. Test the LPFP and connection, test the psi or the voltage. While at it, test the Crankshaft Position Sensor for any faults. Do your job so Triple A doesn't have to do theirs!

I visited this Triple A on Halloween Day, and it was truly the best experience I have ever had at a…read moreTriple A (this was my first time going to AAA). I just have to say, the staff here-- from the security guard at the front door to all the desk staff-- were the reason I had such an amazing experience. Upon entering, it was clear that I was a little confused about where to go. Without having to ask, the security guard immediately jumped up to help me and provided me with very clear directions on what I was meant to do to pay my car registration. Check-in was a breeze and I was quickly seen by a man dressed as Aang (the last airbender) who was friendly, entertaining, and just overall welcoming. In just the casual banter throughout this process, it is very clear that the staff here all loves working there and working together. There was some good music playing, and they had a pumpkin decorating contest for guests to vote on as they came by! All in all, this was a really great experience, and I definitely want to return to this location-- given that this same fun-loving staff is still there when I come back! I truly left this quick trip feeling like, "Wow! What a good time I had!" I even called my mom right after to tell her how great this all was! Good job AAA on Hotel Circle!

We want to acknowledge "Ted" the security officer He was very customer service oriented and Very…read moreProfessional He was standing outside the office opening the door for us clients to AAA Thank you "Ted" for caring and assisting seniors as well as others entering the office

Today was one of those days that I could not be happier to have had AAA. One of our cars went down…read morefor some unknown reason and would not start up. It was stuck in my driveway, thankfully as we had driven it an hour away the previous day. It is a wonder that we did not get stranded on the other side of town. Thankfully, having AAA made getting our car towed to the shop, such a breeze. The quality of service when we call to get it towed and was top notch as we were handled with promptness and professionalism. Anyone who ever has had to have their car towed, knows that it could cost a pretty penny for just one towing. Cover yourself with AAA. It is well worth the value and will save you in the long run. It covers towing, gas refill, flat tire repair and also beneficial discounts when traveling. This is easily a win-win situation hands down a must have. As a mom traveling with my children a lot, I could never see myself not having AAA. You're welcome. Thank me later.

With the DMV inundated during COVID, I was looking for an alternative to get a one-day temporary…read moreoperating permit. I called several partner agencies listed on the DMV website, including De Paz, and found that De Paz had the lowest cost and convenient hours. Maria answered my initial call and helped me on the day that I went in. She was courteous, friendly and efficient. It was well worth the 20-mile (one way) trip to save time and frustration at the DMV.

Great place to pay DMV fees...it's very close to that other other overpriced DMV registration place…read moreon Long Beach Blvd. I was out in less then 15 minutes with my tags. Definitely will come here again.