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    Just Us Insurance Services

    5.0 (8 reviews)
    Open 8:00 am - 7:00 pm

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    4 years ago

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    4 years ago

    Thank you, your help navigating this insurance changes been fabulous again thank you

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    6 years ago

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    13 years ago

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    8 years ago

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    13 years ago

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    13 years ago

    Jay understood my needs, and helped me get the appropriate coverage in a timely manner. Fast, helpful, easily understood.

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    13 years ago

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    Hayek Insurance Agency - The insurance card i receieved for the month "i didnt pay" when our auto pay has worked for 20 years

    Hayek Insurance Agency

    (43 reviews)

    I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

    I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

    Robert Andrews

    Robert Andrews

    (40 reviews)

    Robert is the nicest and best agent I have ever encountered!…read more I first needed a life insurance agent in the orange county area, and reached out to several places via yelp. I got mostly voicemails, even with Robert. However, he called back within the day unlike other places, and that's how we started. The life insurance was needed in order to fulfill a business loan for life assignment collateral (yes, no matter which company you go with, it's very very tediousness). The service centers on the corporate end will take forever, and ever, and give you any excuses possible. The only thing you can control on this end is how responsive and helpful your agent is. It took me over a month to get everything done. And during this time, I have already purchased the life insurance and gotten the approval, I just needed the "additional documents." Robert was so easy and willing to help with everything. I had him call the service center almost every day for 2 weeks, and he was willing to put aside time for it. Not once did I feel his unwillingness and "attitudes." I strongly recommend Robert for anyone as it's no longer the products (car insurance, coverage, etc since the market is already ripe), it's the agent that counts.

    I just wanna thank Rosalia Nunez for her hospitality, I decided to give Allsate another round of 6…read moremonths because of her strong effort to go above and beyond with her clients! She answered every one last question I had, she took her time with me and I can't thank you enough!!

    Just Us Insurance Services - insurance - Updated May 2026

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