I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

WOW. I do not have words to summarize how beyond helpful he was!!! He went above and beyond to save…read moreme every little dime that he could and tried to avoid me having to do unneeded/expensive work. I have been fighting a month+ long battle with my flood insurance agency and former agent. Everyone was doing behind the curtains stuff and never helped/even told me what was going on. He sat down with me and explained EVERYTHING to me and helped me understand what my former agent did wrong. He helped me organize my current insurance (not even through farmers) and helped me set up how to switch that over to farmers. In addition, he also saved me a tremendous amount of money by giving me names for land surveyors to do my elevation certificate. Seriously can't thank him enough for listening to my hell of a situation and really helping me understand what went wrong. He DEFINITELY knows his stuff! I would HIGHLY recommend him! Office staff was extremely nice too.

as a life and health insurance agent, you are the most incompetent, agency of farmers I have ever…read moredealt with regarding my fire and liability insurance. Twice now my policies have been cancelled for non payment even though I've had auto pay. And there's never been any communication with your office when there's a problem a recent notice on 8/6 was about cancellation on 7/38, when for some reason the policy didn't get paid... idiot agency and people

Jennifer Ellis and her team are a veteran family owned agency (Hoo yah, Navy!) known for…read moreexceptional customer service, decades of insurance experience, and a deep understanding of California's challenging insurance market. Their team is highly trained in complex insurance matters and takes the time to understand each customer's unique situation. Rather than simply selling a policy, they conduct a thorough review of each client's insurance portfolio, identify every available discount, and develop strategies to help minimize insurance costs while maximizing protection and long term value. If you are a California homeowner dealing with wildfire concerns, nonrenewal issues, or a difficult property to insure, Jennifer Ellis and her team are an outstanding resource. Their knowledge of California homeowners insurance and the evolving insurance marketplace can make a real difference. I strongly recommend Jennifer Ellis and her team to anyone looking for experienced professionals who genuinely care about protecting their clients and providing exceptional service.

Jennifer Ellis is an amazing professional who truly cares about her clients. She is knowledgeable,…read morecompassionate and always willing to go above and beyond to make sure her clients feel supported and taken care of. It's clear that she genuinely cares about the people she works with, and I highly recommend her for all your insurance needs!

Fast, friendly and responsive. Very fortunate to get help from Nicole. Top notch company with…read moregreat customer service. Do not hesitate to go to Ken May for your insurance needs.

I had a great experience with this company. Was with another company for years and the agent was…read moreimpossible to get a hold of. Then when I finally did, she acted like she was too busy to help me. So when my insurance went up I called Ken May and they were so nice and way cheaper than the other company for the same insurance. When my sister told me that her company checked every year for the cheapest insurance for her, I was sold. Thanks

I was overwhelmed by the various insurance options out there...but GIBBS insurance agency helped me…read morenavigate through it. I was a walk-in and Isela greeted me with a warm hug. I immediately felt comfortable and at ease. I made an appointment with Steve. He spent a tremendous amount of time and walked me through every step to make sure that my health, home and auto insurance was the best it could ever be!! I'm so grateful to have found them. Go see them you will be so happy you did.

As anyone that follows my reviews knows that it's rare that I give a good one and even rarer a five…read morestar review. After (and still) having Steve handle my companies health insurance for the last few years I'm ready to write a review. As with most people dealing with an insurance company it's a big pain in the rare and our experiences are no exception. After about a year of Steve asking me to allow him to take care of issues that come up with the insurance company and that I should trust him to take care of it. Again after a year of going in circles with Blue Shield I was so discouraged I said OK YOU HANDLE IT! He did, he has and he still is. I'm sleeping better and now when I can't get Blue Shield to process my prescription medications correctly I just send Steve an email and he takes care of it. The best thing about it doesn't cost me or my company anything for him to resolve these issues for us. I'm so impressed with him I've recommended him to others and they all have high praise for him. By the way I can be a big pain in the, well you know where and Bruce handles everything with cool professionalism and resolves problems. So when you get done beating your head against the wall because of your agent or insurance company call Steve.

Manuel Rubio of Stress Less did all the leg work to get me Home Fire Insuance and a wrapper policy,…read morereducing my work to just a few steps. He communicated frequently along the way to get a good pilocy into place. Says he's a local; raised in North County. Stress Less Insurance 413 W Ninth Ave, Escondido, CA 92025, United States

Great service, always keeping track on their customers and great prices, I would definitely…read morerecommend using this insurance company

This is one of the most amazing companies to work with! Other companies would provide quick…read moreanswers to my questions, but Access Health actually researched and double-checked with specific insurance companies so that they could provide true, bonafide answers. Joy, Adam, Mackenzie, and Whitney are courteous, prompt, resourceful, thorough, super knowledgeable, and meticulous, always respecting my time. They are truly dedicated to finding the best overall insurance plans in terms of benefits and cost. And, they handle any changes I wish to make to our policy with grace and ease. So happy to have found this company. I wish I had found them years ago! Highly recommend!

Cynthia from AccessHealth has been our family's agent for years and I can confidently say that it…read morewould have been absolutely impossible to navigate the system without her. I'm not sure how other people do it but without her I don't see how getting and keeping health insurance in California is actually possible. We had so many problems with CoveredCalifornia over the years losing coverage due to computer glitches and our various plans over the years that without having Cynthia as our advocate it just wouldn't have been possible. Even if you are just getting a plan on CoveredCA it's in your best interest to have Cynthia and Access Health manage that for you, it doesn't cost you anything extra, and sadly I don't think they make much from it themselves, so there is no reason not to do it in my opinion.

This company is very slow to respond. They told me on 9/23 that the insurance company that they…read morecontracted me with won't renew and that my insurance expired on 9/20. Such poor business practice and very unprofessional.

Layne and the team and Your Good Insurance have been great to work with. They have been so helpful…read moreto my family and I during some major life events. They have helped us get through a claim after losing a house, making sure we have the right policy for a new home, made sure the car coverage was everything we needed as we started our new family. They consolodated and bundled up our insurance from other companies which saved us money every month. Thanks for all the help! I highly recommend working with them