Showed up on time Went up and down all of our stairs Called Costco about covering cost of air gap and got it covered for us Installed to perfection Would definitely use Ben again! He was a third party installer from Costco! read more

Benjamin installed our dishwasher today and did an awesome job!! He also had to install a compliant outlet and an air vent to bring us up to code. He was super friendly and professional! Highly recommend him! read more

Benjamin and his colleague were great! We met them through a Costco dishwasher install and they did a great job. Cheerful, fast, straightforward (we had a couple code issues), flexible, and they called out issues specific to our home. Would definitely use them again. read more

Benjamin our installer was great. Was very professional. Immediately let us know that we'd need a new water line and air gap. Called Costco to get them to cover the air gap for us which was awesome! Install was smooth and had it down with 30-45 minutes. Would 100% want Benjamin to install my next appliance. Thank you! read more

Had an excellent experience with the dishwasher delivery and installation by Benjamin. During the install, he discovered a few electrical and plumbing issues that needed to be addressed before the new dishwasher could be safely installed. I was anticipating these as the previous washer was installed before we bought the house. What really stood out was Benjamin's professionalism, honesty, and transparency throughout the entire process. He clearly explained what needed to be fixed, answered all of my questions, and handled the additional work efficiently without ever making me feel pressured. Very friendly, knowledgeable, and easy to work with. It's rare to find technicians who combine strong technical skills with great customer service -- highly recommend Benjamin! read more

Wow, we are so happy! Benjamin did a beautiful job and super quick yet thorough. He was so kind, installed the new LG dishwasher in no time, perfectly, and on top of that even fixed our previous annoying leak. He truly went above and beyond and made our day!!! No more handwashing dishes and drying. Also, made sure to checkin with us and give us time to ask any questions. Thank you so much, Benjamin! read more

Pacific Express Installations and Services - Our new LG dishwasher beautifully installed by Benjamin! - General Contractors Near Me

Benjamin was amazing with our installation! He went above and beyond just installing, he took time to explain the ins and outs of the dish washer and even helped us out with an old corroded air gap and pump we did not know was going bad. He added immense value to the install and we would highly recommend Benjamin and Pacific Express!! read more

Benjamin and his team was great in the installment of our new dishwasher.. they took great care in ensuring it was done properly and protecting the flooring. They also were nice to install a new air gap for the dishwasher too. Highly recommend! read more

Benjamin installer was very polite and amazingly efficient. The took minutes much to my surprise. He was prompt and cheerful and I couldn't give him a than five stars unfortunately or else I would have. read more

We recently had our old KitchenAid combination oven/microwave replaced with a new unit of the same brand. We were a bit concerned about whether it would fit properly given the tight space and the 20-year difference in models. Benjamin handled the installation, and he was fantastic. He made a few minor adjustments and got everything to fit perfectly. He was polite, patient, and took the time to answer all of our questions throughout the process. There was also a miscommunication between Costco and Benjamin regarding the size of the unit. He arrived expecting a single oven, but it turned out to be a much heavier double oven. Despite that, he came fully prepared with the right tools and equipment and managed to complete the installation on his own. I think most people in that situation would have rescheduled and asked for additional help, but he stepped up and got the job done. We really appreciate his effort and professionalism. I highly recommend this company--Benjamin represented them extremely well. read more

I'm sad to see some recent bad reviews. I couldn't have been happier with my oven installation from Lowe's by Benjamin. He was super friendly, professional and did a great job. Even with a crazy heavy oven and he was by himself. He worked extra hard to ensure the oven was is talked correctly even though it was a 1/4" talker than the last one. Removed the old oven and cleaned up. read more

Pacific Express Installations and Services - Benjamin installing my oven. - General Contractors Near Me

This was a great experience for our family! This was a purchase from Costco that contracted out the installation of a kitchen appliance. Benjamin Alvarado from Pacific Express Installers was both professional and personable. He arrived on time and was done removing our old dishwasher and installing our new LG dishwasher in well under an hour. This included a test run that was performed so well that no tune ups were required. read more

Pacific Express Installations and Services - LG dishwasher - General Contractors Near Me

Ben was amazing - he installed our wall oven and dishwasher. A total pro, took great care to protect our floors and was precise in his work. Definitely request him and you will be in great hands! read more

Benjamin did a great job installing our dishwasher! We needed a new outlet, which he knew how to install as well so we didn't have to reschedule this appointment or schedule a separate one with an electrician. He arrived early and installed the new dish washer quickly. Very easy process! We are in the San Diego county area. read more

Benjamin was amazing. He was prompt and polite. He made sure to inform me of my current Ring under my sink for my dishwasher and the need for a new air gap. He also provided me alternative options if I did not want to elect to use his services which I find to be very transparent and much appreciated. I didn't feel forced into using his services and appreciate the honesty he provided. The installation was done quickly and without any issues on Benjamin's part. He quickly but correctly installed a GFI and new air gap. I couldn't recommend Benjamin Moore for any plumbing or electrical jobs. He's fantastic and I'm so happy with my new dishwasher. He ran a cycle to confirm functioning and very pleased with this technician and Company. Will 1000%. Use them again for any future plumbing or electrical needs. read more

Benjamin was awesome, very courteous and professional! Very knowledgeable of the installation requirements and respectful of our clean house. Highly recommended! read more

Benjamin did an amazing job installing our new dishwasher. He arrived early and was very friendly. He even saved us some money on the air gap. Great service! read more

Our installer, Benjamin, was terrific. On time and very professional. He kept us up to date on when arriving and throughout the installation process, and answered all our questions thoroughly. read more

Benjamin arrived on time and installed our dishwasher. He explained everything on the installation and use. He also drilled the counter to install the air gap for the sink. He was polite, patient and made sure everything operated well. Great job, great service! read more

Great experience with our dishwasher installation. Benjamin replaced a leaking part during the install. The process was smooth and efficient, and we really appreciate the quality work. Highly recommend! read more

Another shout out to Installer Benjamin!! We had our last appliance (stove top), installed by him on: 3/16, and what another amazing job by him! Slight modifications, he knew what to do, and how to do it right! Delivered and installed early & with a great smile & positive/professional attitude! read more

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The delivery driver refused to remove the feet in order to install the Bosch dishwasher and then raised his voice at me in my own home. I ultimately had to ask him to leave. After that, the unopened dishwasher remained on the truck for 72 hours because the company would not return it to Costco right away, which delayed my refund. The entire experience was extremely frustrating. I hope Costco considers using a different delivery service in the future. Based on my experience, if something goes wrong with Pacific Express, customers should not expect much support from them. read more

Benjamin installed our new dishwasher. He was very courteous, knowledgeable , and friendly. We appreciated his professionalism and care. read more

Ben is a lifesaver and so glad he was the one installing my dishwasher today! When the old dishwasher was removed there was additional needs to address non compliance- from installation of new outlet under sink with gif to installation of an air gap that required drilling through my granite countertop. Super professional, polite and skilled to get the bigger than planned job completed! read more

Benjamin installed our dishwasher for us and did a fantastic job. He even helped us identify and resolve a few issues (including a leaky air gap) that we missed in our initial inspection. Additionally, he helped us update our outlet to keep things running smoothly. Knowledgeable, helpful, and great customer service! Thank you. read more

excellent service ! Best in San Diego for install. He was in and out in 30 min, and even identified issues from prior old install. Hauled off old Microwave read more

We got our dishwasher and microwave installed by Benjamin. He was friendly, worked efficiently, and helped get us up to code while helping correct for some prior mistakes that were made. Would recommend and hope to see him again. read more

Ben came to our home and likely broke our shutoff valve, then immediately blamed us instead of taking responsibility for what he had done. After causing the damage, he then quoted us to replace the very valve he broke. At that point, we made it clear that we were willing to pay whatever price was quoted just to get the situation resolved. Instead of handling it professionally, Ben wasted over an hour on the phone with his manager, repeatedly disappearing into his truck for 10-20 minutes at a time, leaving us stuck with no resolution. Throughout this process, Ben's behavior became increasingly condescending and insulting, clearly attempting to provoke us rather than de-escalate the situation. He repeatedly relayed information from his front office that was demonstrably untrue, misrepresenting what had actually happened despite the fact that we witnessed the entire incident ourselves. There was no accountability, no apology, and no effort to resolve the problem. The experience was exhausting and completely unprofessional, and Ben should not be sent into customers' homes without significantly better training in both technical competence and basic professionalism. read more

I would give zero if I could. If you buy an appliance from Lowe's, ask if you can get someone besides this company to do the installation. Here are the facts: 1. Benjamin installed my LG washer/dryer tower. Everything seemed to go OK, except when he was leaving he told me that I would receive a survey and he needed a ten out of ten. Said his job was dependent on it. I didn't agree to anything, and I really dislike companies doing this. I then received a text and an email saying the same thing, that a 9 was "failing". Good thing I didn't complete the survey because.... 2. He switched the hoses! All my laundry came out steaming hot to the touch, as in very very hot. When I set the temp at cold, same thing. I called to get someone out here. A different guy came out. He showed me the switched water hoses--which were CLEARLY MARKED WITH BLUE AND WHITE STRIPES (COLD) OR RED AND WHITE STRIPES (HOT). Benjamin switched them! Installer #2 leaves, I assume all is well. But wait..... 3. After the first dryer load, the vent hose unattached from the vent thing coming out of the dryer. The dryer was venting into my laundry room!!! So I called again and guess what.... 4. Benjamin returned! He said the second guy didn't attach the vent hose properly. And he said "sorry about that" about the switched water hoses. That doesn't cut it. He left. Fingers crossed. And guess what? STILL NOT FIXED. I CAN FEEL DRYER AIR IN MY LINEN CLOSET. I just cannot express how unbelievably pitiful this all is. I will never buy appliances from Lowe's again--I don't care if they are paying me to take them. And I am posting this hoping you don't get stuck with these installers. Am I going to call to get someone out here for the fourth time? I'll post again if I use this company again. read more

Quick and professional work by Benjamin and his team installing a dishwasher, updating to GFCI outlet, and installing all appropriate drain hardware. read more

Benjamin was the best! Very friendly, helpful, professional and all around great guy! Thank you for your help!

We used their services for microwave oven installation through Costco. They have sent us an email day before installation. Called in advance of arrival. Benjamin was on time. He spread the sheet before installation to catch the dust. He did installation fast..and cleaned up everything afterwards. He was courteous. Liked their fast service. read more

I ordered a new dishwasher from Costco and they used Pacific Express to deliver and install. Benjamin did a great job and was even able to install the new outlet that was required. I am very pleased with the service. read more

I purchased a dishwasher from Lowes and recently had it delivered and installed. Jose Calderon was our contact. Jose was friendly, courteous and overall did a great job. He was professional, on-time and got the new dishwasher up and running in no time. I would recommend doing business with this company. read more

Pacific Express Installations and Services - General Contractors Near Me

Benjamin installed our new LG dishwasher today. He was very professional in his installation, displayed a great attitude, and was very knowledgeable in the product. His attention to detail and overall customer service was outstanding! read more

Had Installer Jorge install my new over the range " whirlpool brand"microwave from Lowe's, a very professional extremely quick and I would definitely recommend this company for an installation. read more

Pacific Express Installations and Services - Freshly installed over the range microwave whirlpool from Lowe's. - General Contractors Near Me

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Pacific Express Installation did an amazing job installing my new dishwasher from Costco. Benjamin was my installer and called an hour before arrival and let me know when he was 15 minutes out. He was neat with the install, hauled the old dishwasher away, and even demonstrated the features of the new unit. Benjamin definitely cared that our install went well. I think Benjamin is an amazing employee and needs a pay raise! Benjamin and his company, Pacific Express Installers, get 5 Stars!! read more

Purchased a Bosch dishwasher from Lowe's and selected the installation service. The pre-installation communication was very good. The installation was EXCELLENT. Martin went the extra mile to ensure every element of the installation was the best. Over the past 40 years I have had 4 dishwashers installed. This was by far the most professional. An example was the use of a level when adjusting the legs and location with the built-in space in the cabinets I'd give them 6 stars if I could. read more

I bought an over the range microwave from Lowe's and they contracted Pacific Express for the installation. They were great with the communication and scheduling. Iban did a great job and cleaned up afterwards. I would definitely recommend and use them again. They do Professional and quality work. read more

Pacific Express Installations and Services - Microwave installation and - General Contractors Near Me

Benjamin installed our new dishwasher today for the second time because first one was broken. Just like the first time, he was on time, prompt, courteous, efficient, and tidy. We couldn't have asked for more in seamless installation. Good job, Benjamin, and thank you Pacific Express! read more