Amazing tile and carpet cleaning by a great company. We appreciated the flexibility and cleaning detail with our move-out floor cleaning. Thank you, Florin! read more

My dad and I have tremendous gratitude for the excellent and friendly service we received from this wonderful and personable family-run business. I consider the co-owners -- Heather and Florin Toderean -- a couple of lifesavers for installing carpet as quickly as they did. Thank you!!! They are honest, empathetic, knowledgeable, professional, thorough, and great communicators. They will work with you to make sure that you get the flooring you need. I found their business on this Yelp page (Pacific Coast Services is the carpet cleaning side of their business + Heirloom Flooring Gallery is the flooring installation side of their business). My father is elderly and needed carpeting installed very quickly, it was a matter of safety. Where he lives, the old carpeting was being replaced with hardwood floors, and we needed to have carpet installed shortly after the hardwood floors were installed (on top of the hardwood flooring) -- it was a matter of safety for my father who tends to fall. The fear was that he would injure himself if he didn't have carpeting. With my dad's safety and peace of mind being the utmost concern, I knew I wanted to hire a professional to install the carpet to have it done right. Heather, Florin and their crew got the carpeting installed in the time frame we needed, in the way that we needed it. They were efficient, knowledgeable and professional. They are also very senior-friendly -- patient, willing to go over details as long as necessary, and kind. I initially spoke with Florin, who patiently and thoroughly described the process and told me what was possible in terms of timing and meeting our specs for the carpeting. I was so grateful to learn from him that their crew could also move furniture in and out before and after the carpet installation for an extra fee. It was a relief because it meant that I didn't need to travel to be present for the install. My dad and I then met with Heather who walked us through our options and patiently helped us find a good match in terms of material type, color, and shipping speed -- it took a while because we had to have two particular specs match up, but Heather was super patient. She was also very kind and empathetic to our situation ... Their policy is that the carpet must be picked out in person-- and I strongly agree -- it's best to see the color and feel the texture of the carpet samples. After we put in our order, Heather then kept me in the loop in terms of timing, shipment of the carpet, and scheduling of the install up until the day before the install. For me and my dad, the carpet issue was a stressful one, but thanks to Heather and Florin, it all worked out so wonderfully. Peace of mind is priceless and that is what they gave us. I will continue to do business with Heather and Florin and Heirloom Flooring Gallery/Pacific Coast Services, and I would highly recommend them to anyone! read more

Florin came out to my house today. he is highly professional, has stellar carpet cleaning equipment, and did 5 star job cleaning my carpets. He's been in business a couple of decades and stands by his work. I will recommend this company to everyone I know. Florin is also very knowledgeable and pleasant. Easy to talk to and willing to give reliable advice on a variety of topics. You will be happy you hired this company. read more

We recently moved and needed new carpets to sell our home. Florin and his crew went the extra mile to haul away the old carpets, and install the new carpets. We did all the transactions by phone and Internet. Florin even hauled away my pile of junk in the back yard for a little extra. I would definitely recommend Heirloom Flooring anytime! read more

I can't praise Florin enough. I've been a loyal customer over 4 years now with no plans of ever looking elsewhere for another carpet cleaning or repair company. I'm excited to know I can trust Florin with upholstery cleaning as well! I enjoy the 1:1 engagement that I get from Florin. Every time I need him, he goes above and beyond to ensure scheduling is ASAP, quoted charges are accurate (based on square footage) and the finished product is always amazing. You never expect to have something like a carpet cleaning service, be so enjoyable, but when you have kids, or family over for the holidays or dogs... you really do appreciate the effort and quality put into making my house into a comfortable home! Their motto is actually true: I really do love my carpet cleaner!! Thanks Florin & the Crew at Pacific Coast Services! read more

Had a tenant move out unexpectedly with a very dirty and stained carpet. Was fortunate to get Florin and Pacific Coast Services to come in and clean the unit. Florin was on time, professional, and did an amazing job. When other companies find obstacles, PCS finds solutions! Thank you!!! read more

I received excellent service this week from Florin. My home is in Gold River and I found Pacific Coast through their shop in Carmichael. I needed a good cleaning and had no further expectation. He immediately identified some fraying and wear at the tile transition right at the front entry. I had resigned myself to that being part of old carpet. Nope, he knew he could fix it and did so impressively. One day after service, pile was impressively refreshed and each foot carefully cleaned. Know I know the value of professionalism over price. Just a great experience! read more

Florin came out to clean the carpeting in my living room, guest room, and master bedroom this past Wednesday. He was prompt and agreed to also clean 3 area rugs that I'd laid outside. He reminded me that I would receive a discount since I'd referred him to my mother-in-law, whose apartment he cleaned last year. That's excellent customer service! Then I received a thank you note from Heather and Florin Toderean. That is AMAZING customer service! read more

Very kind and honest. We need more people like these guys out there. Hard working and did a great job. Thank you

Florin not only cleaned my carpets but he fully treated a room that I thought was destroyed. After fostering kittens, the room was in horrible shape but Florin treated the carpet (top & bottom), the padding, and replaced the wood trim. He also cleaned the carpet in the rest of the house & was able to remove stains that other carpet cleaners weren't. I highly recommend Florin--he is professional, kind, thorough, and honest! read more

Excellent cleaning and services. Never tried to up sell just wanted to get me the services I needed. Fantastic. Gave some very useful advice regarding the buckling of my carpet. Florin did a great job and I would whole heartedly recommend him to anyone! Super impressed! Thanks, Florin! read more

Thank You! Florin was excellent. I needed carpet repair for a fireplace spark burn, and then where the dog chewed the new carpet....Also, carpet that Empire had installed had a huge bump in it, and Florin stretched it, because Empire had not installed in correctly....Excellent work, BUT, while he was at my house, the kitchen sink seemed to "BURP" and let off a terrible smell..... Florin said I needed a plumber ASAP, and called a guy he had used many times.....What a help! He even texted later that evening to be sure that I had heard from them, and solved the problem.....Thank you, thank you, thank you! read more

AMAZING PEOPLE....best job I've had on my carpets. I would SERIOUSLY recommend these folks.

I have used Florin's services twice now and will continue to in the future. They are very dependable, super friendly, and my carpets always look great afterwards. The first time Florin did the carpets and this year, Odie was here. Both such a pleasure to work with. Highly recommended! read more

Florin is Honest and Respectful. If you are looking for a Carpet Cleaner that is professional and takes great pride in his work than look no further. You get what you pay for, although you will pay for his services they are worth every dime. I like the fact that he wants to build a relationship and not just clean and leave. He really cares about my health and my family well being. He described what he was going to do thoroughly. I will be using them again. Customer for life! Thanks PCS for making my carpets look NEW again. read more

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We had a very small install job for a theater riser (about 7 feet by 10 feet). We already bought the carpet. I called Pacific Coast Services and Florin Toderean made arrangements to come out and install it the same day. He provided the tac strips and some high quality padding. We are so impressed with the quality, cleanliness and courtesy of staff. We will definately be using Pacific Coast Services for any and all future carpet install. I also found out that they do tile install too. read more

Very professional company. Respectful, courteous, responsive. Did a very thorough cleaning on some dirty carpet surfaces. Great job!!!

Pacific Coast Cleaning and its sister business, Heirloom Flooring, are absolutely the best flooring/cleaning businesses in town. I recommend them very highly. I had my carpet installed by Heather and Florin, through Heirloom Carpeting, and consider it the best carpet I have ever had in my home. Today I had that carpet cleaned by Florin through Pacific Coast Cleaning. The work done by these two businesses is awesome. Prices are reasonable and the people are honest and caring. Don't go anywhere else. They are the best! read more

They stretched my carpet in a rental that was for sale. Great job, prompt!! Use them again for repairs, replacement or cleaning.

We have used other services in the past, all with the same results. We just can't get the pet stains out. Then we called pacific coast services. OMG what a difference ! The carpets looked like new. We will never use any other carpet cleaners. My only regret is that it took so long to finally find a quality company. read more

Great company ! Very honest. I'm always very happy with the outcome of the work! Florin does a great job!

Absolutely the best carpet cleaning money can buy! We had stains no one else has ever been able to remove. They always look great for a week, then return. Not this time! Costs a little more but usually companies clean my carpets in about 1 1/2 hours, Odie spent over 3 1/2 hours cleaning my carpets and they are the cleanest they have ever been. I will never use another company again! read more

We recently had work done on our kitchen floor. We needed to have our carpet stretched to fit up to the new tile. Florin came out and did a beautiful and professional job. They do carpet cleaning, repairs, and installations. I would highly recommend this business! read more

Florin did a great job cleaning my carpet. Very kind & professional. Thanks, Florin!

I have used Pacific Coast for carpet cleaning for years and they do a great job. Just love Florin!

We are first-time Pacific Coast customers, and we're definitely going to be second and third-time customers! Florin is more than an extremely personable and reliable guy--he's skilled and knowledgable. We are VERY pleased with the services we received (carpet stretching and cleaning). We had recently stained our kitchen cabinets and got a little stain on the carpet we were sure he wasn't going to be able to do anything about. When he was done, we couldn't find it!! Excellent service; excellent company!! read more

Odie was the technician and did an excellent job on our carpet. We were very happy with the results.

I have used Pacific Coast Services for many years. Florin cleans my off-white carpet twice a year. The spots are removed and the carpet looks like new. There is no need for me to shop for another carpet cleaner ever. One time I spilled a cup of coffee going up the stairs and Florin was over that day to clean my disaster! And there is not a trace of coffee left! You will trust Florin and trust is wonderful service. read more