My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

Dude just look at my photos. I am so, so, so happy…read more I'm not sure what level of service is normal since this is my first time using a cleaning service, but I wouldn't hesitate to recommend these folks to anyone. My place was decently clean/livable but disorganized, so I didn't know what to expect, but I certainly didn't expect such an amazing level of detail.

I paid for a deep cleaning and at first glance things looked great. However, I noticed that when I…read moreopened the refrigerator, she only cleaned a small bottom section where there was no food, but the other areas were left untouched. She didn't bother to lift containers or condiments to clean underneath it. She washed dishes and some dishes still had food spots on it. She did the bare minimum and was paid for a deep clean. Not sure what the differences are between the two. But I noticed she looked very tired when she came into our home at 2:30pm. While she was there I had to ask her to remop the floor since she left noticeable residue on the. I spoke with someone that offered for her to come back but I wasn't available.

This service is great! Miguel was very professional, helpful and patient. He worked the schedule to…read moreaccommodate my elderly aunt for her house cleaning. This was my aunts first time having her house professionally cleaned, and when Miguel and his team finished my aunt was literally beaming from ear to ear. She was sooo very happy with how her house looked and felt. I am thrilled with what Judy's Housecleaning did for my aunt. I highly recommend them for your housecleaning needs - it was Awesome!! Thank you Miguel

Judy is an excellent house cleaner…read more My place is always deeply cleaned. She communicates well, is professional, friendly, and very hard working.

I had just purchased a home and with all the moving and working I had 0 energy to take the time to…read moredeep clean. I messages multiple places but Patricia' cleaning was fast gave me a flat rate! I consider myself pretty meticulous (previous owners used to wear their shoes inside) and the floors and bathrooms were spotless! Would definitely hire again for any full deep cleaning services in the future

Patricia was very thorough! She discussed with me what products I was comfortable with her using…read moreand what products I would like to avoid (I am sensitive to smells). She dusted all surfaces, mopped and vacuumed. She came with one other helper and was able to clean my 3 bedroom, 2.5 bath house in 3 hours! I chose to not get my fridge and inside my oven cleaned, but it seems that usually her cleaning comes with those services. I was specifically impressed with her cleaning of our sink which was super yucky to begin with. 5 stars overall, will use again in the future!

I had a standard cleaning done with baseboards added…read more The cleaning itself was 4 stars. There were a couple areas left untouched (entryway table and above the fridge) and a broken candlestick. I understand mistakes happen, but it was not reported, just propped up to hide that it was broken. I reported the issue and a service rep got back to me and ending up giving me a small refund of $40. Despite these issues, I was still planning to give them another try. Fast forwards several weeks, I received a text message about a promo and decided to move forward with booking, with a willingness to commit to several cleanings with this company. I was told that I had been scheduled and confirmed, only for 10 min later to receive another message stating "After reviewing availability and internal guidelines, we're not able to move forward with this promotion." I asked if this was because of my feedback from my initial appointment and received no response. I then decided to try calling and it was at the time I realized that I was blocked. I find this very weird and unprofessional, and thusly would not recommend their services.

I'm so grateful that I found Berry Clean. Truly a professional business from top to bottom. Pricing…read morevery reasonable for the quality of work. If a job is worth doing right, it's worth doing well. Thank you, Berry Clean!!

I scheduled a move out clean and couldn't be happier with the result. From start to finish, very…read moresmooth and professional. Prices were transparent and competitive. Communication was great. The young ladies left this rental house looking immaculate and better than when I first moved in. I would recommend this company without hesitation.

In short: AVOID. There is already a file against this business with the Better Business Bureau…read more See: https://www.bbb.org/us/ca/oakland/profile/cleaning-services/not-your-average-cleaners-1116-966688 My experience: They broke a treasured item and left it there for us to find, they were 1.5 hours late (this is AFTER the big 3 hour window they give you), and did a poor cleaning. Almost 2 weeks of texts and emails with the business to try and resolve these issues has been an exhausting runaround that has resulted in zero resolution. I decided to check them with the Better Business Bureau and found they have a C+ rating. I've had many house cleanings in 30 years- some good, some average. I never ever thought to write a review since everyone's trying, but given my recent experience and how much they charge I hope others can avoid the hassle and cost- not to mention broken items. They give a 3 hour window of when they'll arrive- that's a lot of time to wait around, but ok. We have a newborn in the family so I just said please don't be later than that (so we'd have him out during the noisy parts). The texted AFTER they were late to say they'd be an hour late. OK. I said, please no later. Only after I called (after an hour passed) was I told they'd be an ADDITIONAL 30 mins late. OK, fine. I shrugged it off. I did the cleaning as a gift to my sister who just had a baby. It was the OPPOSITE of a gift. After they left my sister sadly showed me the baby mobile that all of her friends had handmade for her as a gift for her baby shower. It was broken in half and the cleaners had just left it there. They said nothing to me before they left. I had to text the business who didn't apologize or offer a refund but said they'd file an "insurance claim". For a handmade irreplaceable baby mobile?? On top of all this, the cleaning wasn't very good. Instead of things left sparkling, it looked mostly the same. For example, I looked at the shower where there had been some black residue along the shower wall (we were obvs hoping they'd clean) it was still there- not touched at all. 2 weeks and a dozen messages with the business later- including photos of the non-cleaned shower and broken mobile- no resolution. They have said they will look into "why" these things were not cleaned and why they were broken. It's not helpful to know why I paid almost $200 for lateness that inconvenienced the family, a not clean apartment, and a broken treasured object. UPDATE: Per the response below, you can see this is not a detailed oriented business. I never mention the kitchen issue in my review. Yes- my sister did ask for that and there was a communication breakdown that wasn't ideal, but I decided to not even mention it in this review because the other issues were bigger. The black residue is not mold- I actually had it checked (given the baby). It could have come off with a cleaning. Even if that were the case (which it's not)- wouldn't it make sense to inform me of mold that you are not going to clean?? Finally, as to the broken item that was left behind (never mentioned to us): I wrote to you a few times- issuing an insurance claim for a treasured handmade item doesn't make sense. It's technical worth might be a few dollars but it was invaluable to us and now it is broken. The very very least I would expect of a professional business is a refund or reduction. But no. As you see from their response, this business can't provide that. So, as evidenced by the response below: if you hire them and they are late, break your things, and do a sub-optimal job, they will not resolve the issue or try to make you whole for your loss.

I had both a move-in cleaning and carpet cleaning done on my house and House Cleaning SF did a…read moregreat job! They communicated really clearly and were thorough when determining our quote. On the day of cleaning, they came on time, were very friendly and got the job done efficiently. The payment options were easy and I would definitely use them again. Thanks Noé and team!

I contacted this company for a deep cleaning quote for my bedroom and was initially given a quote…read more Afterward, I mentioned that I had already hired another cleaning company first but was unhappy because several areas were still left dirty, which is why I was looking for a better service. Once I disclosed that another company had already cleaned the room, I was told they do not like taking jobs previously cleaned by other companies and that I should ask the original cleaners to come back instead. The response honestly felt dismissive, and almost as if they no longer wanted the job because I had not chosen their company first. What confused me most is that the room still clearly needed cleaning regardless. It also left me wondering whether they would have accepted the job normally if I had simply never mentioned that another cleaner had already been there. I understand businesses can choose what work they take on, but the interaction felt unprofessional and disappointing after already discussing pricing and the scope of the cleaning.