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Fontana, CA

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Pacific Auto Center West

2.3 (47 reviews)
Closed • 9:00 am - 9:00 pm

Services - Pacific Auto Center West

Commercial truck dealers

Auto loan

Pacific Auto Center West Photos

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Recommended Reviews - Pacific Auto Center West

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Nice Food Truck
Katie V.

BELIEVE THE REVIEWS! Don't waste time looking through the reviews in hopes of finding something that makes you want to take a chance here. This is your sign....RUN! I would not recommend this place to anyone. Don't My brother and I had a 1:00 p.m. appointment with Khuram Khan. Mr. Khan walked into the office at 1:10 p.m. with no sense of urgency, made no eye contact with anyone of the customers waiting and had to be told by the receptionist that we had been waiting for him. No apology for being late to the appointment, then proceeds to tell my brother the car we had an appointment for is already in a deal an hour before we showed up, but that there were other trucks for us to look at if we wanted. Drive to their other yard to look at a car that was already 90% complete, looked at one other truck then drove back to the first lot which was a waste of time. Before checking our qualifications he runs down the numbers of the truck. What was listed on the website as a $55,000 truck ended up coming to be a $66,000 truck. To justify the price, he breaks down all these "added accessories" that are mandatory to even purchase the truck. SMH, nothing he said justified the price of the truck, and the overall experience from start to end made us feel as if we were less than. We will never be back here and don't recommend it to anyone.

Gina S.

I had the Best car buying experience at Pacific Auto Center! My sales guys Nestor and Alan were very helpful and not pushy at all! Anthony the finance guy made the loan process practically painless! Love my 2017 Jeep Cherokee! I will definitely be referring all my friends & family!

Joshua S.

Fernando Garcia and the entire staff at Pacific Auto Center, were in a word, INCREDIBLE!!! After some unfortunate life events, my credit took a hit, but these guys got me hooked up. Got me financed with the monthly payment I was looking for on the exact truck I wanted. VERY HAPPY WITH THE GENTLEMAN AT PACIFIC AUTO CENTER!!!! Go check them out, you won't be disappointed, I guarantee it!!!

Thank you Jason for finding us the perfect truck!
Cindy S.

We had the best experience today at Pacific Auto Center. We were helped by a salesman named Jason, super friendly not pushy at all. Actually took time to walk us through the entire "sea of trucks". He answered all our questions, and didn't rush us. We did find the perfect truck today and bought it. Jason really is a terrific salesman, felt like we were looking at trucks with a friend instead of s salesman. I highly recommend Jason if you want a honest non pushy salesman. Also Pacific Auto Center has a huge lot full of nice cars and trucks.

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7 years ago

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4 months ago

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Samantha C.

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7 years ago

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6 years ago

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Samantha C.

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8 years ago

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Samantha C.

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6 years ago

Salesman said there is no point in the test drive if you don't get the low jack that you have to purchase for 2500 . LOL

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Samantha C.

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4 years ago

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6 years ago

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Samantha C.

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8 years ago

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6 years ago

I was promised a tailgate with a pull out step. I got a tail gate with no lift spring installed. Now my tail gate is extremely heavy.

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8 years ago

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8 years ago

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Samantha C.

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Samantha C.

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Erik S.

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7 years ago

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6 years ago

Overall great experience thanks to salesman Allan Aguera. He wasn't pushy at all and very patient definitely love my new truck!

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Samantha C.

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7 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Pacific Auto Center West

Review Highlights - Pacific Auto Center West

“This is a 5 star review thanks to the great customer service of salesman Moses Cowart.”

Mentioned in 3 reviews

Read more highlights

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Pacific Auto Center - Fontana - Purchased this 1-Owner 2020 F-150 Raptor with 18,788 miles on 6/30/2026 from an out-of-state dealership.

Pacific Auto Center - Fontana

(1.3k reviews)

Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

Jr., the sales representative, is the ONLY reason this dealership got my business. He was…read moreattentive, helpful, and had a great attitude. The finance department nearly lost the sale and left me regretting giving this dealership my business. I drove nearly THREE HOURS from Ventura County and spent thousands of dollars purchasing a truck, only to have it handed over with the fuel gauge on E. When I asked them to fill the tank, they refused and offered $10 for gas. Ten dollars. After a purchase worth thousands, that felt like a slap in the face. This wasn't just about the gas. It was the dismissive response and complete lack of appreciation for my purchase. I made the trip, spent the money, and was ready to drive home--and they couldn't even send me off with fuel in the tank. Perhaps this review won't matter to HR or management, but it should matter to anyone considering spending their money here. In all my years of buying vehicles, this ranks among the worst customer service experiences I've had. The finance department brought me close to walking away from the entire deal. Without Jr., there would have been no sale. He earned my business. The finance department left me feeling like they couldn't care less once they had it.

Fontana Motors Direct - Some of the many car selections

Fontana Motors Direct

(431 reviews)

Nick and Jesse helped me get the perfect car. Had all the information about the car and answered…read moreall my questions. Left with a great deal and so happy with my new 2024 EV IONIQ Nick was cool and super friendly. Thank you MD Fontana for everything!

Very shady. Majority of the cars on the lot have structure and sever damage…read more They'll show you the Carfax showing minor damage, and claim that's the only damage, but beware they'll shove AutoCheck in the paperwork and have you sign acknowledgment of the structure damage without actually disclosing it. They also Changed the rate, bank approval, and payment without acknowledgment. I went back not ever 12 hours later and they threatened to have the car towed away if it was left there. They said it was driven off the lot so that they aren't responsible anymore, but they drove it off the lot, not me. They dropped the car off in-front of my driveway. They also refused to give me the contract and all signed documents when I asked, I kept getting the, "yes I'll give it to you later." And it was then emailed once it was infront of my home. They crossed out the lien holder name, and wrote in another without letting us know before emailing us the contract, then when i asked to confirm they responded with, "the approval is with whoever I want. I decide who to approve you with, at whatever rate I want." I have recorded calls with these people. They never provided their real names. The sleezy GM I spoke to over the phone said his name was Alex, there is no Alex at the dealers he said his name was then Will, there is no Will at the dealer. They used fake names, the guy Edgar, fake Will, fake Alex, and JP. They're all shady. The entire dealer is, and it's such a shame. They refused to take the cancelation fee of $750 dollars, only wanted cash. When I said why are changes being made, don't they get audited, he got upset, it hurt their ego, and refused to assist us afterwards. Great credit 853 credit score. They asked for 1k down, and said they got me an 8%. After hours, we got the cash, canceled the contract, and they didn't provide a cancelled contract form. We then walk out, JP followed and laughed said that he did disclose damages and when they didn't. He then said, "you're buying a used car so yeah it'll going to have damage. If you want one with no structure damage a new one." Sooo we did, that's what we get for settling. We drove to a franchise dealer, bought a new NX300 for only $30 more a month, $0 down. They also agreed what they did is illegal. And we didn't drive the car off the lot, and contract wasn't provided till 40 min afterwards, and changed. I have the recorded calls, and interaction while at the dealer. Filing report with the Better Business Bureau. Had to lock credit since they began sending it everywhere to upset us.

JOHNNY'S MOTORS, INC

JOHNNY'S MOTORS, INC

(135 reviews)

When we came for this vehicle, we were able to take it for a test drive for almost an hour without…read moresupervision. We checked everything the best that we could. Various reviews here say the vehicles they received had problems. This business sells the used vehicles "as is" so there is no guarantee. We've put close to 2,000 miles on the car already including a long road trip with only minor problems. As they say, "Your mileage may vary ".

So after a year and 4 months with my car that I bought from this scam dealer I paid 6k to get a new…read moreengine for my Prius that I paid 9k for I'm also just adding on another 2k for more work I've done recently totaling to 17k worth of work I would say again do NOT BUY A CAR FROM HERE. I'm gonna be petty and right in Spanish now. Así que, después de un año y cuatro meses con el coche que le compré a este concesionario estafador, tuve que pagar 6.000 dólares para ponerle un motor nuevo a mi Prius --vehículo por el que ya había pagado 9.000 dólares--. Además, acabo de desembolsar otros 2.000 dólares por trabajos adicionales que le hice recientemente, lo que suma un total de 17.000 dólares en reparaciones. Lo repito una vez más: NO compren un coche aquí. Also be aware of self selling practices I went to go look at a car with my girlfriend that she saw saw on road saying for sale when we got there I noticed the guy walking back to his car and letting his wife or potential worker of his do all the talking only for me to recognize him as the dealer who sold me my car recognized him instantly from his big back and small P so I told my girlfriend there was no way we're buying this car plus when I went in there website I noticed that the car was also listed there these guys are a joke and a bunch of scammers if you do go here I'd say go just to make a metal note of the staff stay safe out there folks

Unique Auto Center - Easy financing!

Unique Auto Center

(366 reviews)

Everything went well. They helped to get us a good deal. Very thorough and helpful and all nice…read moreguys.

I regret stepping foot into this dealership and would not recommend the experience based on what…read moreoccurred during my visit. I had seen the dealership's mixed reviews beforehand, but I decided to give them the benefit of the doubt because they had a vehicle advertised at a reasonable price. I went in to inspect the vehicle and was initially met by a friendly salesperson who allowed me to take it for a test drive. After the test drive, we went into his office to discuss the vehicle and pricing. At that point, his demeanor changed noticeably. I felt pressured to make a decision quickly, and it became clear that he wanted me to provide my Social Security number so they could run my credit before continuing the discussion. I provided the information, and after my credit was checked and apparently approved, his demeanor became friendly again. We proceeded to review the numbers, at which point additional products were presented, including an anti-theft system and an additional insurance/protection plan costing several thousand dollars. I made it clear that I did not want these products. I was then offered the anti-theft product at approximately half of the originally quoted price. At that point, I decided that I was no longer comfortable moving forward with the dealership and left without purchasing the vehicle. A few weeks later, I received letters from three different companies stating that they had received or processed a credit application associated with my visit. Based on those notices, it appeared that multiple credit inquiries had been made in connection with my attempt to purchase the vehicle. This was particularly concerning because I had not expected multiple separate credit inquiries. For comparison, I subsequently visited another dealership in Ontario. Based on my credit profile, I was approved promptly and was able to purchase a vehicle without experiencing the same type of pressure or additional-product sales process. Based on my experience, I would not return to this dealership.

Pacific Auto Center West - usedcardealers - Updated October 2026

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